BB Bold 9700 :: UMA Stops Working Whenever Restart
Mar 5, 2010
I'm not sure whether this is a 9700 problem or a problem with Orange (UK) but it seems that every time I restart my BlackBerry, be it a battery pull or a restart from removing an app, my phone loses the ability to connect to UMA ("ISP or wireless network error"). The first time this happened I rang Orange and got them to reset my service and this seemed to do the trick since shortly after my UMA connected again.After installing and then removing App World and restarting my BlackBerry, it's gone again. Obviously I can't ring Orange support at all hours of the day and every time this happens.
Has anyone else had this problem? I'm totally stumped on this one..My Bold is running OS 5.0.0.351 (The latest version on Orange)I've tried numerous battery pulls, resetting the router, wiped my handset, re-sent service books, all the usual stuff.The wifi icon is white and NOT greyed out. All other wifi features are working except UMA.
View 10 Replies
ADVERTISEMENT
Jun 28, 2010
My BIS stops working every time my Network mode is 3G. (or 3G & 2G)the little BB symbol just disappears, internet, BBM & email will not work.As soon as I put my phone in to 2G mode everything starts to work.I'm on Three UK network witch is 3G by default.is this a common problem with the 9700? or does my phone need looking at?
View 5 Replies
View Related
Feb 5, 2010
So i've been using att for about two months now since switching from Verizon. Everything was fine at first but recently i would say within the past month i've been dropping calls and having problems with the data services. I'll be streaming slacker radio and all of a sudden it stops and i have to reboot to get it working again. The dropped calls thing is pretty much random. Im running 5.0.0.405.
Anyone else having this problem? I mean the whole surfing while talking thing is nice but if this keeps up im going to have to just bite the bullet pay the early term fee and switch back!
View 14 Replies
View Related
Apr 28, 2010
Brand new devices.I have a problem with auto complete text. Once I transfer language from eng to other language with the keyboard shortcut (alt+enter ) the auto text stops working. Furthermore, the option box just disappears from the menu (options - text and languages ) !. Reset by battery removal fixes the problem.But, onces you repeat the above action the auto text complete disappears again...Some bug is there.... tried it with all 5 devices of my office.I contacted my provider- they were not aware of the problem and I demonstrated it to them. They dont know how to solve it...
View 4 Replies
View Related
Jul 23, 2010
I am having ringtone issues with a newly bought Hazel (J20i) mobile phone. The ringtone seems to work fine for sometime after I restart my phone and then it stops working , i.e., even when I get a call, the ringtone does not work and I miss the calls. Only silent (vibrating mode seems to be working fine.
View 4 Replies
View Related
Jul 27, 2014
After the recent mix radio update,while playing songs it suddenly stops and starts working after restart?
View 4 Replies
View Related
Mar 8, 2010
The other day my BB without me knowing it, rebooted and when i looked at the screen it loads up to about 60 % and then "freezes" ive tried pulling the battery, sim card. charging it on my mac laptopit will sit there for hours on end so waiting it out doesnt work. Is there anything that i can do to get my phone working again?
View 11 Replies
View Related
May 9, 2010
If my phone is in its holster when it rings, when I pull it out of the holster it silences the ringtone. Is there any way to stop it from doing this?
View 14 Replies
View Related
May 9, 2010
my battery died and now it just keeps showing the red led light then shutting off?
View 4 Replies
View Related
May 9, 2010
is there such a thing as RESTART IN SAFE MODE in our 9700? to trouble a boot up problem, would have been a nice feature in the OS.
View 6 Replies
View Related
Aug 30, 2010
Sometimes when I have a new email, sms, and BBM, the LED will shut off or stop blinking after a certain amount of time. I was just curious to see if this was a glitch with my phone, or it was a bold 9700 thing. Or it was just something normal?
Thanks a lot
View 13 Replies
View Related
Aug 19, 2010
About a week ago my bb was dropped into a cup of tea (which had sugar and milk in) and I quickly took out the battery and stuck it in a bowl of uncooked rice for a few days. It was working about 2 days ago, except the keyboard was sticky so I turned it off and got some isopropyl alcohol cleaner and followed some instructions on how to open it all up and clean it which I did.
Before I cleaned it, I turned it on and the loading screen came up, only it gets to about 5 or 10 percent then restarts itself which it then proceeds to do over and over. I have looked into this problem and it seems I need to reinstall the os, even though it wont stay on long enough to connect through usb? Is there anything else you guys think I should do? I have read somewhere to dip the whole phone into the alcohol then leave for a few days to dry?
View 8 Replies
View Related
Nov 20, 2012
Everytime I go to Apps World --> My World --> Upgrade, my BB9700 restarts.
View 5 Replies
View Related
Apr 29, 2010
9700 (got it in november, right after launch) i am running .442 OS (crappy, need to update it) and my PC is on windows 7 ultimate 32 bit. for a while now, when i connect my BB via USB, the PC recognizes it, and i can modify the files on my SD card as much as i want, for as long as i want.BUT if i try to do anythign with DM (backup, load new OS, etc.) it will communicate for a few seconds (generally less than 30) and then stop. the DM still says it is trying to communicate, and my BB shows that it is connected to the DM, but with no send/receive arrows. after a WHILE, it times out.charges fine via USB, SD card works fine via USB. as far as i can see, all of the pins are there.i have tried a few different computers with the same result. this an OS bug? what should i do? i can probly get it to communicate enough for a bare-bones backup of contacts/etc., and then wipe/reload, but im afraid that if i try that, it may hang up yet again and leave me w/o a phone!any ideas? i REALLY need to get rid of this crap OS w/ crap battery life, that keeps giving me 523 errors.
View 6 Replies
View Related
Aug 9, 2010
I have a bell blackberry bold 9700 unlocked. My provider is with rogers and I have purchased this phone about 5 months ago. About 2 - 3 times a day my bb 9700 screen will blank out and go completely white. I would have to do a battery pull and then my bb will restart and everything will be fine. I have wiped my phone, downgrade the software and upgrade it again. Still nothing is resolved with it blanking out 2 - 3 times a day.
View 3 Replies
View Related
Jul 13, 2011
I have a 9870 and the GPS stops working. The only way to get it working again is by removing the battery and restrting the phone.
View 8 Replies
View Related
Jul 28, 2011
I am on my 2nd Bold 9650 in the last month. I exchanged the first as about 2-3 times a week the mic would stop working. I would only find out upon making a call and no one could here me speak back. I tried the hands free mic and attaching a headset. All did not work. I pulled the battery and it would work. My Sprint store exchanged me last week...it is happening again. I have backed up and wiped the phone and started fresh..
View 2 Replies
View Related
Aug 9, 2012
My one year old phone was sitting on my table half charged on stand by mode. Half an hour later I tried to check something but phone won't turn on anymore. No red light or anything.. Tried plugging the phone to a wall charger with and without battery for extensive amounts of time. Tried hardware button combos for resetting the phone but nothing works.. Phone just does not power on. Checked the google results and I've seen lots of posts about simmilar issues but without a solution. What's going on, did $600 I payed got wasted? Is there any solution to this, is it hardware or software issue? I wanted to post here on official forums.
View 5 Replies
View Related
May 13, 2012
Well I got a black berry bold 9790 about a month ago; however, the touch screen stops responding and doesn't work again until I switch the phone off and remove the battery, it doesn't work even I reboot the phone without removing the battery.
View 3 Replies
View Related
Aug 1, 2012
I have had my blackberry bold 9900 for about 6 months now. IN the last 2 months i will go to call someone and the phone is silent(No ringing or voice from the other person). So i started pushing keys on my phone to see if i could hear that and i have come to notice that if i hit "#" all of the sudden it starts ringing or the persons voice is there on the other end. They can hear me the whole time but I cannot hear them. When it starts doing this silent thing I am able to hit the # key for about the 1st 2 phone calls then it does not work what so ever. The other person can hear me but I can hear nothing. I then have to take my battery out and restart my phone and it will work for a few hours or maybe a day but then does the same thing again.
View 1 Replies
View Related
Dec 7, 2011
Recently the trackpad on my bb torch had been acting up and I've figured out it works when my phone is slid down but when I slide it up it doesn't work?Does anyone know what's wrong with it and how it can be fixed?
View 3 Replies
View Related
Mar 9, 2010
I have a Bold 9000 on the AT&T network running v5.0.0.464. I'm having a problem with the Mute button (on top). I use the button to put the device into sleep/hibernation/whatever. I have had this problem with three devices (all 9000's) and have had each replaced because I was told that it was a hardware error by the AT&T rep. However, I have done some testing on additional devices (corp. environment) and have been able to reproduce the issue, or more accurately stated, I have been able to observe the issue occurring on each device in my test group over time.Basically, when the device is new, the button works very snappy. Over time, looks like 2-3 months, the button begins to show intermittent issues and takes longer and longer being held down to activate the function (starting or sleeping). Eventually, this function has quit working on every device I've tested (out of the box devices with no apps beyond the delivered ones installed). Removing the battery repeatedly and on a regular schedule of once a week has not had an impact on the issue during testing or in Prod. Being new to supporting these devices I looked around and did some searching but haven't found a solution that has worked for our situation.
View 6 Replies
View Related
Jul 14, 2012
My touch screen suddenly stops working. It will not start working again unless I take the batt out.. this only works for a short while however. Many people seems to be having the same problem, my phone is only a few months old and has not been dropped.
View 1 Replies
View Related
Mar 9, 2010
I have a Bold 9000 on the AT&T network running v5.0.0.464. I'm having a problem with the Mute button (on top). I use the button to put the device into sleep/hibernation/whatever. I have had this problem with three devices (all 9000's) and have had each replaced because I was told that it was a hardware error by the AT&T rep. However, I have done some testing on additional devices (corp. environment) and have been able to reproduce the issue, or more accurately stated, I have been able to observe the issue occurring on each device in my test group over time.
Basically, when the device is new, the button works very snappy. Over time, looks like 2-3 months, the button begins to show intermittent issues and takes longer and longer being held down to activate the function (starting or sleeping). Eventually, this function has quit working on every device I've tested (out of the box devices with no apps beyond the delivered ones installed). Removing the battery repeatedly and on a regular schedule of once a week has not had an impact on the issue during testing or in Prod. Being new to supporting these devices I looked around and did some searching but haven't found a solution that has worked for our situation.
View 5 Replies
View Related
Mar 26, 2010
Using an unlocked AT&T branded 9700 on T-Mobile. My device reports EDGE, not 3G. Any way to get 3G working on T-Mobile?
View 13 Replies
View Related
Mar 4, 2010
I have no idea what's going on with my camera, when I open it, it keeps showing me a black screen and keep loading.
but my problem isn't like the others, cos it didn't show me message like, "Could not start the camera. Close other applications and try opening camera again".
View 12 Replies
View Related
Jun 5, 2010
Im using nokia 5530 and usually it goes slow and some of its apps stop working like music player hangs but remain playing. it slows down while sending or receiving messages even when messages are in outbox. Its RAM remains 80mb full even when no application running only 40-45mb is available. Sometimes its headphones' player buttons stop working and start working after restart.
View 10 Replies
View Related
Jan 6, 2010
I have had my Bold 9000 for about two months. I bought it unlocked and have been using it with T-mobile. When I first got it, i upgraded it to the latest leaked os 5.0. The thing is, I had problems with it. First it would just randomly crash and restart and crash and restart, continuously tell it just drained the battery out. Sometimes, on restarts, the standard Blackberry ringtones would not work, and sometimes they would. Sometimes when it would restart after crashing it would say, "net_app_something_ (52) isnt working and was canceled". I assumed it was a bad leak and tried several different version. (and this same occurred with each OS. I would install it on my pc, on my buddy's who has an unlocked Bold 9000 on t-mobile just like me. In the end I gave up and went back to 4.6. Yesterday i tried the new, official OS 5.0.It worked at first, but then when I install the newest BBM, it started crashing again, until the battery was gone. So now I have reinstalled it, kept the standard BBM that comes with the OS. and also deleted Quickpull. thinking it might have to do with it as well. On a last weird note. It seems only to crash in the evening. In the morning it is perfectly fine, however once it passes 4pm , the crashing beings, non if this occurs with 4.6.
Any ideas? My friend and I are both lost. Sorry for the wordy post, but it is really difficult to describe the retardedness of this situation.
View 8 Replies
View Related
May 11, 2010
I've had the BB 9700 for all of 2 weeks, but I've only been using it for about 4 days, because I didn't have time to transfer over my data from my old Curve 8320.One of the only reasons I stayed w/ a Blackberry vs another type of phone was UMA on T-Mobile. I need UMA in my office or I don't get reception. I had limited problems with the UMA on my 8320 but mostly it would work.
I could not get UMA to work *at all* yesterday. And today the wifi connection itself was being flaky. I couldn't get it to connect properly. I made sure it was on wifi perferred (it's been that way all along). I fooled w/ the settings for the actual wifi connection. I turned on and then off again the "allow inter-access point handover". Our SSID is not broadcast so I don't think that box should be checked.
I did a battery pull and restarted the phone and the wifi *and* UMA came on for the first time. This was short-lived though because as soon as it switched over to the mobile network, I couldn't get it to connect to the wifi network at all (even if I turned off mobile), and the UMA of course disappeared again.Any additional suggestions would be most appreciated. Yesterday the wifi wasn't acting funny (I don't think anyway) but I still couldn't connect over UMA.I'm open to other firmware versions (mine is stock .330) if it fixes the UMA issue.
View 14 Replies
View Related
Apr 4, 2010
My V key needs a serious press to register. Wondering if there are any better solutions than getting it replaced since the trip to the Telus store is an hour and a half each way and they'll only fix it and not replace it. Takes an average of 3 weeks and by then I'm back in Toronto. So I'm waiting at least til mid-may/june for a working keyboard. Can I open up the phone and clean under the keyboard or something without screwing up my warranty?
View 4 Replies
View Related
Nov 9, 2011
Well I have Three UK Carrier and my internet data is 150mb, but for some reason is that I go on to BBM and I go to invite a friend by scanning there barcode; it doesn't work it just says pending. I have tried Registering in host tables thing, then pulling out battery and it didn't work. Also on my friends curve, instead of 3G he has GPRS. Just too add, how do I change and check my BIS because its on Wifi and I think it should be on 3G im not sure.
View 2 Replies
View Related
