BB Bold 9700 :: V Key Not Working
Apr 4, 2010
My V key needs a serious press to register. Wondering if there are any better solutions than getting it replaced since the trip to the Telus store is an hour and a half each way and they'll only fix it and not replace it. Takes an average of 3 weeks and by then I'm back in Toronto. So I'm waiting at least til mid-may/june for a working keyboard. Can I open up the phone and clean under the keyboard or something without screwing up my warranty?
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Mar 26, 2010
Using an unlocked AT&T branded 9700 on T-Mobile. My device reports EDGE, not 3G. Any way to get 3G working on T-Mobile?
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Mar 4, 2010
I have no idea what's going on with my camera, when I open it, it keeps showing me a black screen and keep loading.
but my problem isn't like the others, cos it didn't show me message like, "Could not start the camera. Close other applications and try opening camera again".
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May 11, 2010
I've had the BB 9700 for all of 2 weeks, but I've only been using it for about 4 days, because I didn't have time to transfer over my data from my old Curve 8320.One of the only reasons I stayed w/ a Blackberry vs another type of phone was UMA on T-Mobile. I need UMA in my office or I don't get reception. I had limited problems with the UMA on my 8320 but mostly it would work.
I could not get UMA to work *at all* yesterday. And today the wifi connection itself was being flaky. I couldn't get it to connect properly. I made sure it was on wifi perferred (it's been that way all along). I fooled w/ the settings for the actual wifi connection. I turned on and then off again the "allow inter-access point handover". Our SSID is not broadcast so I don't think that box should be checked.
I did a battery pull and restarted the phone and the wifi *and* UMA came on for the first time. This was short-lived though because as soon as it switched over to the mobile network, I couldn't get it to connect to the wifi network at all (even if I turned off mobile), and the UMA of course disappeared again.Any additional suggestions would be most appreciated. Yesterday the wifi wasn't acting funny (I don't think anyway) but I still couldn't connect over UMA.I'm open to other firmware versions (mine is stock .330) if it fixes the UMA issue.
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Nov 9, 2011
Well I have Three UK Carrier and my internet data is 150mb, but for some reason is that I go on to BBM and I go to invite a friend by scanning there barcode; it doesn't work it just says pending. I have tried Registering in host tables thing, then pulling out battery and it didn't work. Also on my friends curve, instead of 3G he has GPRS. Just too add, how do I change and check my BIS because its on Wifi and I think it should be on 3G im not sure.
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May 13, 2010
I have a 2 unlocked T Mobile BB 9700's.My provider is WIND mobile in Canada.I baught the phones used from ebay. One of the phones is working fine.The other phone is not connecting to the 3G network. It is not even showing the 3G network when I manually search networks. I want it to connect to the 3G network because WIND only uses 3G.Both are running the same( latest )OS version. I have switched sim cards(to no avail) and I have tried to restore it to factory settings using the wipe feature in the security settings(nothing)
Both phones are next to each other. One is showing 3G the other is showing 2G (same carrier).what gives??
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Jun 30, 2010
I've had the 9700 for several months without issue, when randomely, this morning the phone started typing by itself -'L' and 'H' like this...lhlhlhlhlhlhlhlhl- until a message pops up that says "field full". The phone won't respond to the back button and I can't turn it off using the power button - I have to manually pull the battery out to turn it off. When I put the battery back in, it goes to the home screen, but the trackball only works intermittently, and I can't open any of my mailboxes or make calls. Then, about 20 seconds after I put the battery back in, the lhlhlhlhhlhl thing starts again...I have no idea what is going on, but I use this phone for work, so I really need to figure it out...
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Aug 13, 2010
so i set my right convenience key as a shortcut to the camera which used to work before but it stopped working. i brought it to t-mobile and they said i should upgrade my software to the latest one which i did but now it still won't work. the left convenience key is fine and works as a password lock shortchut. what should i do? should i get a manufacturer's warranty or is there anyone else having this problem?
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Jan 13, 2010
When a new conversation starts it works fine. After a while in that conversation it will start to not work, it will move around bits of text from conversation, it wont let me scroll through messages, then is slow to send, if I leave conversation it wont let me get back into it. Is there something I have done wrong, or do I just need to go and delete text ever little bit?
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Jan 1, 2010
is anyone having a problem with their speakphone? When I put the phone on speaker or try to play music nothing comes out. But the handset still works fine.
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May 30, 2010
my blackberry has worked fine in the couple of months i have had it, however a few weeks ago the browser and bbm completely stopped working. i took the battery and sim out and then when i put them back in it worked fine again.a few days ago the same thing happened, i tried taking the sim out again and it didnt work, have done it a few times. i rang o2 and they suggested putting it on to manual network and try connecting again, have also done this a few times and it still hasnt worked. i have the right plan and pay to get unlimited browsing, it usually is fine but stopped working randomly.
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Apr 5, 2010
My keyboard isn't working. Whenever I type on the keyboard it types multiple "b's" and freaks out a little. For example, I typed the word "phone" and it displays "Phbbbbbbbbobbbnbbe" Any solutions?
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Oct 30, 2011
This is my first post. I write to you after several weeks of frustration with my phone as well as a million calls with Rogers customer support.
My problem :
1)I cannot browse the internet using the internet browser both on wifi or Roger's data network
2)Facebook app cannot establish a connection to the server
3)When I use the Browser app it will work for like 10 minutes but then all of sudden the internet just stops working.
I believe all of the three observations listed above have the same root cause. What is odd is that BBM works, my email works, BB app world works, I can even browse with the web2go browser - just not the three items I have described above.I really don't want to restore my phone because i have paid apps and i don't want to pay for my apps again.
My failed troubleshooting attempts so far :
1) Removed battery and sim card + reboot. Done it 1,000,000 times - no success
2) Resend service books - no success
I am at ends with the situation.
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Aug 10, 2012
The tracker pad on my Bold 9700 has stopped working and, despite taking out the battery and rebooting the phone, I can't think what else to do. I have managed to find a way to see SOME of my e-mails and the occasional text by using the search function but my phone was set to silent when it stopped working so I can't even hear it when someone phones me now.
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Mar 23, 2012
My browser stopped working about a week ago - can still email, bbm, facebook, twitter, weather network etc. Just can't look at any pages in browser. It says 'Requesting' along bottom and watch bar slowly move across, then it eventually says:'Unable to connect to the selected Mobile Data Service, please try again later. If the problem persists please contact your administrator'I've gone into a Bell store and after taking the battery out and back in(which I told him I'd already tried to no avail), he suggested its because my system is on v.5 and that I should go home plug it in and update it. Went home, plugged it in and 'no updates available'.Have now resorted to support forum solutions as its a business phone and can't let it get sent away even though I pay extra every month for the service plan. Have tried the Service Books recommendation and no change.
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Jun 28, 2011
i have a 9700 unlocked Rogers phone on Tmobile now, I have the 50$ plan plus 10 BIS service, I came home to Canada and turned my phone on wifi and turned of the mobile network so i dont use all my minutes, I have been here since Friday june 24 and my phone has been working fine. Now today all of a sudden everything stops working i can make and recieve calls on my blackberry but no internet no bbm no google talk nothing, I called tech support they are putting out a ticket...ya right...they told me to check my HOST ROUTING TABLE IT SAYS "NO ENTIRES" I did a wipe of my phone nothing, my wifi wont work <removed>..
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Dec 30, 2010
Anybody knows of any themes for BB bold 9700 running v6.0.0.418. I installed lot of themes on my BB 9700 and it says successful but if I go in my theme option I don't see any. It seems like no themes are supporting BB bold 9700 with v6.0.0.418
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Feb 13, 2012
can't do anything with the trackpoad, select, scroll, nothing. dunno what the cause is. ive experienced this before and it sorta went away but now its reoccured for a longer period of time.
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Jun 8, 2012
I am using bold 9700 and my problem is trackpad doesn't working. I have done many ways but it still not working.
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Nov 5, 2012
some letters flip each other in my bold 9700. when i press q it becomes a and w becomes z.but the numbers and symbols are working fine.
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Oct 14, 2011
I have a blackberry bold 9700 the camera all of a sudden wen i go into it i am jus seeing a black screen the camera isn't showing at all i went an check it out by a tecnician he says nothing wrong with it dat most bb's the camera just stop works.
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Jan 14, 2010
My right function key has a function assigned to it, but is not working. The left one is fine, but not the right. Is it possibly locked for some reason, or just not working?
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Jun 28, 2010
My BIS stops working every time my Network mode is 3G. (or 3G & 2G)the little BB symbol just disappears, internet, BBM & email will not work.As soon as I put my phone in to 2G mode everything starts to work.I'm on Three UK network witch is 3G by default.is this a common problem with the 9700? or does my phone need looking at?
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May 24, 2010
I just bought a Blackberry Bold 9700 Unlock from Amazon. I am having a few issue with it I am not able to setup pop3 and other emails and also my Appworld is not working as well. Is there a way to fix this problem? I have tired to install other OS but it does not seem to fix this problem.
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Apr 25, 2010
I recently came from an 8900 to a bold 9700. I used the screenshot tool a lot. So I downloaded it to this phone and now it won't work. It just takes a shot of a white screen. Should I update the OS and try again? I'm currently running .330 which is the default for all tmo bolds. This is the only solution I can think of. If anybody knows something I don't about this please speak up.
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May 12, 2010
Anybody having trouble with hotmail it says my password is wrong all of a sudden it also happened on my Iphone but it works on my home computer.
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Mar 22, 2010
I have been considering buying a bold 9700 and i was wondering how the internet is? how does it compare with the iphone?
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Jul 17, 2010
just got a new Bold 9700 and is having trouble setting up the email. When we go through the wizard on the device, everything seems ok. The wizard takes the info, and says that a new icon is now on the home screen and email is ready to use. No icon is displayed (it is not hidden, i've checked), and when I attempt to send an email from the Messages application an error message comes up that says, "No message services configured. You will be redirected to the Setup Wizard to set up your email account."
I've also tried (numerous times) sending the service books, updating the host routing table, and doing hard reboots (removing battery). None of those seem to make a difference. If it matters, she is able to send SMS texts, and use BBM without an issue. I've emailed the accounts we have tried setting up (from my laptop) but the emails are not recieved on her device (they are in her inbox - checked on laptop).
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Aug 23, 2010
Is anybody else having this problem? I'm trying to log into BIS Internet service for att, and it wont let me login, it keeps saying processing please wait, and then says my password or log-in info is wrong, when its not.
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Mar 5, 2010
I'm not sure whether this is a 9700 problem or a problem with Orange (UK) but it seems that every time I restart my BlackBerry, be it a battery pull or a restart from removing an app, my phone loses the ability to connect to UMA ("ISP or wireless network error"). The first time this happened I rang Orange and got them to reset my service and this seemed to do the trick since shortly after my UMA connected again.After installing and then removing App World and restarting my BlackBerry, it's gone again. Obviously I can't ring Orange support at all hours of the day and every time this happens.
Has anyone else had this problem? I'm totally stumped on this one..My Bold is running OS 5.0.0.351 (The latest version on Orange)I've tried numerous battery pulls, resetting the router, wiped my handset, re-sent service books, all the usual stuff.The wifi icon is white and NOT greyed out. All other wifi features are working except UMA.
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Jan 19, 2010
My blackberry messenger doasn't seem to be working, when i add someone or they add me it just says pending and nothing else happens.
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