BB Bold :: Track-pad On 9700 Not Working?
Feb 13, 2012
can't do anything with the trackpoad, select, scroll, nothing. dunno what the cause is. ive experienced this before and it sorta went away but now its reoccured for a longer period of time.
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Feb 7, 2010
I can't Zoom when using trackpad and also Volume up/down, Buttom 3 and 9 also cannot.I am able to ZOOM when I first bought it but then after that I can zoom 1x 2x anymore after 1 month of using.Can someone advise how can I set back the ZOOm function.I tried all OPTIONs field and still cannot.
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Mar 16, 2010
I just noticed today that the trackpad on my phone has become super sensitive, but not for scrolling, only when pressing down to open apps. It's weird. It seems like it's sunken down and not level with the other buttons anymore and actually tilts down towards the keyboard. I've only had this phone for about a month and was wondering if anyone else has had this problem and if it is truly a faulty trackpad. If so then its back to AT&T for a replacement!
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Apr 3, 2010
So i was at the gym and someone broke into my locker and stole my phone and wallet and 4-5 other people got their stuff stolen. I just care about getting the phone back.
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Jan 22, 2010
Just wondering if the new track pad has the flick scroll feature. If not I'll stay with my storm.
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Jan 11, 2010
Ok, so I got my bold 9700 last week and love itBUT, the trackpad will make the clicking noise ok for a few minutes and then suddenly disappear and won't make the clicking noise until i remove the battery and it reboots.Went back to the store this a.m. and switched it out for another one and SAME problem.worked fine for about 30 minutes and now the same thing.
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Feb 25, 2010
I just noticed after only a week of having 9700, that I have a very thin surface scratch on my track pad. It's not something that you can even really see unless you move it back and forth under a light (and I'm not that vain) but it got me wondering about the possibility of deeper scratches possibly affecting the function of the track pad?? I have babied this thing for the last week, and still got a fine surface scratch, so more heavy usage could possibly result in deeper scratches down the road. Although a very fine surface scratch might not affect the function, could a deeper one affect it?? And if that happens, how easily can the track pad be changed out by a local technician (or yourself)?
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Mar 17, 2010
I have been having a blast exploring and customizing my 9700 over the past few days and last night installed a 16GB microsd and began the process of transferring some of my music to the device via the Blackberry Media Sync app on my pc. Transfer went just fine and all files show up on the card, however when I use the Media Player on the device and select by "Album" or "Artist" the tracks are listed alphabetically rather than by track number. It's not a huge deal except when I want to listen to a particular album in track order (The Wall is just made to played that way, isn't it? ). I have looked around for a menu option or something to list by track, but have had no luck. Does anyone here know how to do this? Also, if I connect to my pc via "Mass Storage Mode" and drill down to the album folder in question the track number shows up in the windows explorer folder and all my mp3 files are saved in a "Track Number" - "Songname".mp3 format.
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Jun 9, 2010
If you click on the upper part of your trackpad does it not make a clicking noise and do you feel it click down? mine doesn't , but every where else it does( middle, left and right and bottom). I did the trackpad fix and my trackpad is very solid and even now.
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Apr 24, 2012
This is my first time posting on here. My BB Bold's trackpad does not work on the main menu nor in Facebook or many of the apps (including the Market). I have to type in the app I want to go to then hit enter and the track pad works for that. My camera button (right side convenience key) is not working but I am still able to hit both buttons on it (meaning the focus button and snapping-the-picture button that is within the camera button)
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Oct 28, 2012
I've had my bold for just over 4 months now and in the last few days my menu key and track key aren't working properly. When I press the menu key it brings up my switch app window (I'm literally just pressing it, not holding it down for a few secs) and will do this 4 or 5 times before it brings up the options. Now my track key is going. I press it and it'll bring my options up. I can do this 3 or 4 times before it'll actually go into the icon or link that I'm wanting . I've tried the whole reboot with the phone on and it does nothing.
My last bold I had 19 months and did not once have a problem with it (other than the deep scratch I put in the screen!), 4 months with this and I can't even use the basic and most important keys on the bloody phone!
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Mar 19, 2010
I've come to dread restarting my phone (after deleting an app, to free up space). Every time I pull the battery, it's like playing russian roulette with my phone. When it restarts, it goes back to that original wallpaper that my bb bold2 had, and then the trackpad won't work. Even if I click down once to activate the trackpad, nothing moves on my screen. It almost always ends with me having to do a second battery pull, which is really nerve-wracking. It's like there's some sort of SEVERE lag going on. And if it does begin to work after a battery pull, it takes like 6 minutes to begin working.
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Mar 26, 2010
Using an unlocked AT&T branded 9700 on T-Mobile. My device reports EDGE, not 3G. Any way to get 3G working on T-Mobile?
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Mar 4, 2010
I have no idea what's going on with my camera, when I open it, it keeps showing me a black screen and keep loading.
but my problem isn't like the others, cos it didn't show me message like, "Could not start the camera. Close other applications and try opening camera again".
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Oct 30, 2011
I have a Blackberry 8520 and the Trackpad is not working, I wondered if anyone has had the same problem and knows how to get it working again.
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Apr 14, 2011
I am trying to trouble shoot a Blackberry Torch (9800). The trackpad stopped working and I am unable to get it working again. Did all the usual, rebooted, removed battery, etc.
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Dec 27, 2011
My Track pad isn't working even after replacement?I have my BB for a over a year. A month back the trackpad started giving me problems (for e.g. freezing, not scrolling to the right or left side) than suddenly after few days my Keypad also konked off and magically my trackpad started working absolutely fine.. I went to the shop where i purchased my BB from and got my KeyPad replaced but as soon as i got back home my Trackpad started giving me problems... I went back to the shop again and got my Trackpad replaced... Still the problem Presits however my keypad is working fine.
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Jun 19, 2011
I've had my BlackBerry Pearl for 2 years and now the Trackball won't move left or right. I can only text, call and send emails but can't use the phone fully. Both T Moblie and Littlewoods.com (who I bought it off) can't help as the warrenty is over now. I am unhappy with this phone now. I got a Blackberry as it's one of the best phones, but not for me now. What can I do to fix it?
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Aug 8, 2011
I have only had the Torch since Feb and the trackpad this morning decided to stop working. First of all it was goign hey wire and openeing folders up and sending e-mails without me not touching it and now it just wont work at all, I cant even click down on it.
what is wrong with it and whether there is a quick fix I can do without taking back to the shop. It should still be in warranty so not bothered about that it is just time without a proper phone.
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Jul 15, 2011
my track pad stopped working suddenly, out of nowhere, it came and went for like 2 weeks, then started working properly again. Now ive got a problem with my "A" button, which doesnt work at all and have discovered that my delete button is constantly being pressed even when i take off the cover, etc. Which basicly means anything i write is automaticly deleted... After this problem went away, now none of the buttons on the keyboard work , not even the delete button. I am going to send it to the repair but I HAVE TO BACK UP EVERYTHING FIRST, but i cannot do it because i cannot get into my simcard, to save all the numbers from the phone onto there and save the stuff on my phone onto the computer
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Mar 4, 2011
When scrolling down it jumps back up a few notches almost all every time (very annoying).It seems as if the trackpad is dirty or way too sensitive.
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May 11, 2010
I've had the BB 9700 for all of 2 weeks, but I've only been using it for about 4 days, because I didn't have time to transfer over my data from my old Curve 8320.One of the only reasons I stayed w/ a Blackberry vs another type of phone was UMA on T-Mobile. I need UMA in my office or I don't get reception. I had limited problems with the UMA on my 8320 but mostly it would work.
I could not get UMA to work *at all* yesterday. And today the wifi connection itself was being flaky. I couldn't get it to connect properly. I made sure it was on wifi perferred (it's been that way all along). I fooled w/ the settings for the actual wifi connection. I turned on and then off again the "allow inter-access point handover". Our SSID is not broadcast so I don't think that box should be checked.
I did a battery pull and restarted the phone and the wifi *and* UMA came on for the first time. This was short-lived though because as soon as it switched over to the mobile network, I couldn't get it to connect to the wifi network at all (even if I turned off mobile), and the UMA of course disappeared again.Any additional suggestions would be most appreciated. Yesterday the wifi wasn't acting funny (I don't think anyway) but I still couldn't connect over UMA.I'm open to other firmware versions (mine is stock .330) if it fixes the UMA issue.
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Apr 4, 2010
My V key needs a serious press to register. Wondering if there are any better solutions than getting it replaced since the trip to the Telus store is an hour and a half each way and they'll only fix it and not replace it. Takes an average of 3 weeks and by then I'm back in Toronto. So I'm waiting at least til mid-may/june for a working keyboard. Can I open up the phone and clean under the keyboard or something without screwing up my warranty?
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Nov 9, 2011
Well I have Three UK Carrier and my internet data is 150mb, but for some reason is that I go on to BBM and I go to invite a friend by scanning there barcode; it doesn't work it just says pending. I have tried Registering in host tables thing, then pulling out battery and it didn't work. Also on my friends curve, instead of 3G he has GPRS. Just too add, how do I change and check my BIS because its on Wifi and I think it should be on 3G im not sure.
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Dec 29, 2012
Is it possible to seek a music track by dragging/tapping the track progress bar. Or am I stuff with having ot hold the fast forward/rewind button like some kind of 1980's walkman. This lumia 820 gets worse and worse with every passing minute.
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Apr 25, 2012
the phone gets hang and key pad & trackball doesnt work at times ... whnever i receive a call... i need slide the bar up down to answer the phone... But all of sudden it functions well and again hangs on & while... i tried upgrdaing the version... but seems nothing working out I tried many times removing the battery and fixing it back... But problem remains the same...!
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Jan 4, 2012
Device info:
Your carrier: SPRINT
Model info and OS version: Curve 8530 5.0 Bundle 1675 (just upgraded)
Apps and free space File free before and after a battery remove/replace. (Go to Settings, then Options, then status): 106575952
Did a battery pull fix your issue?: No Apps installed and their version if possible. (Go to Settings, then Options, then applications): None BT device model/version (you will have to look at the BT device): None Scroll pad works on and off, will not work on some menus. E key will work sometimes, usualt types an upper case E and not a lower case, will not type 2 E's in a row. Works ok when typing a 2. There were some other buttons giving issues a while ago and then it all went away and now this just started again out of nowhere. I tried backing up / wiping the phone, upgraded to the latest software and it is still giving me issues. The phone has never been exposed to any sort of moisture, I don't even use it in the rain.Another issue, possibly related, possibly not is that I get 1 vertical line and 1 horizontal line in my photos I take. This started out happening sometimes and not other times but now it is constant.
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May 13, 2010
I have a 2 unlocked T Mobile BB 9700's.My provider is WIND mobile in Canada.I baught the phones used from ebay. One of the phones is working fine.The other phone is not connecting to the 3G network. It is not even showing the 3G network when I manually search networks. I want it to connect to the 3G network because WIND only uses 3G.Both are running the same( latest )OS version. I have switched sim cards(to no avail) and I have tried to restore it to factory settings using the wipe feature in the security settings(nothing)
Both phones are next to each other. One is showing 3G the other is showing 2G (same carrier).what gives??
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Jun 30, 2010
I've had the 9700 for several months without issue, when randomely, this morning the phone started typing by itself -'L' and 'H' like this...lhlhlhlhlhlhlhlhl- until a message pops up that says "field full". The phone won't respond to the back button and I can't turn it off using the power button - I have to manually pull the battery out to turn it off. When I put the battery back in, it goes to the home screen, but the trackball only works intermittently, and I can't open any of my mailboxes or make calls. Then, about 20 seconds after I put the battery back in, the lhlhlhlhhlhl thing starts again...I have no idea what is going on, but I use this phone for work, so I really need to figure it out...
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Aug 13, 2010
so i set my right convenience key as a shortcut to the camera which used to work before but it stopped working. i brought it to t-mobile and they said i should upgrade my software to the latest one which i did but now it still won't work. the left convenience key is fine and works as a password lock shortchut. what should i do? should i get a manufacturer's warranty or is there anyone else having this problem?
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Jan 13, 2010
When a new conversation starts it works fine. After a while in that conversation it will start to not work, it will move around bits of text from conversation, it wont let me scroll through messages, then is slow to send, if I leave conversation it wont let me get back into it. Is there something I have done wrong, or do I just need to go and delete text ever little bit?
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