BB Torch :: Track Pad Not Working At All
Apr 14, 2011I am trying to trouble shoot a Blackberry Torch (9800). The trackpad stopped working and I am unable to get it working again. Did all the usual, rebooted, removed battery, etc.
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BB Torch :: Track Pad Stopped Working?
Aug 8, 2011I have only had the Torch since Feb and the trackpad this morning decided to stop working. First of all it was goign hey wire and openeing folders up and sending e-mails without me not touching it and now it just wont work at all, I cant even click down on it.
what is wrong with it and whether there is a quick fix I can do without taking back to the shop. It should still be in warranty so not bothered about that it is just time without a proper phone.
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Apr 25, 2012the phone gets hang and key pad & trackball doesnt work at times ... whnever i receive a call... i need slide the bar up down to answer the phone... But all of sudden it functions well and again hangs on & while... i tried upgrdaing the version... but seems nothing working out I tried many times removing the battery and fixing it back... But problem remains the same...!
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Dec 27, 2011My Track pad isn't working even after replacement?I have my BB for a over a year. A month back the trackpad started giving me problems (for e.g. freezing, not scrolling to the right or left side) than suddenly after few days my Keypad also konked off and magically my trackpad started working absolutely fine.. I went to the shop where i purchased my BB from and got my KeyPad replaced but as soon as i got back home my Trackpad started giving me problems... I went back to the shop again and got my Trackpad replaced... Still the problem Presits however my keypad is working fine.
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Jun 19, 2011I've had my BlackBerry Pearl for 2 years and now the Trackball won't move left or right. I can only text, call and send emails but can't use the phone fully. Both T Moblie and Littlewoods.com (who I bought it off) can't help as the warrenty is over now. I am unhappy with this phone now. I got a Blackberry as it's one of the best phones, but not for me now. What can I do to fix it?
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Jul 15, 2011my track pad stopped working suddenly, out of nowhere, it came and went for like 2 weeks, then started working properly again. Now ive got a problem with my "A" button, which doesnt work at all and have discovered that my delete button is constantly being pressed even when i take off the cover, etc. Which basicly means anything i write is automaticly deleted... After this problem went away, now none of the buttons on the keyboard work , not even the delete button. I am going to send it to the repair but I HAVE TO BACK UP EVERYTHING FIRST, but i cannot do it because i cannot get into my simcard, to save all the numbers from the phone onto there and save the stuff on my phone onto the computer
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Apr 24, 2012This is my first time posting on here. My BB Bold's trackpad does not work on the main menu nor in Facebook or many of the apps (including the Market). I have to type in the app I want to go to then hit enter and the track pad works for that. My camera button (right side convenience key) is not working but I am still able to hit both buttons on it (meaning the focus button and snapping-the-picture button that is within the camera button)
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Jan 4, 2012Device info:
Your carrier: SPRINT
Model info and OS version: Curve 8530 5.0 Bundle 1675 (just upgraded)
Apps and free space File free before and after a battery remove/replace. (Go to Settings, then Options, then status): 106575952
Did a battery pull fix your issue?: No Apps installed and their version if possible. (Go to Settings, then Options, then applications): None BT device model/version (you will have to look at the BT device): None Scroll pad works on and off, will not work on some menus. E key will work sometimes, usualt types an upper case E and not a lower case, will not type 2 E's in a row. Works ok when typing a 2. There were some other buttons giving issues a while ago and then it all went away and now this just started again out of nowhere. I tried backing up / wiping the phone, upgraded to the latest software and it is still giving me issues. The phone has never been exposed to any sort of moisture, I don't even use it in the rain.Another issue, possibly related, possibly not is that I get 1 vertical line and 1 horizontal line in my photos I take. This started out happening sometimes and not other times but now it is constant.
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Nov 27, 2011I updated my software last week and now my call and end call buttons rarely work, and the menu and return buttons on occassion stop working. I can't end a call and disconnect! or call a number on the screen without using the touch screen and enter button on the QWERTY key pad.Now my wifes phone (whose usage is SUPER LOW) is having the same problem....I tried to reload the latest software package, but it made NO difference.
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Jan 19, 2012I bought a used 9810 for a decent price, it was listed as *mint* and the cosmetic condition I'd say would be at best very very good (it had a lot of gunk under the case they had on it, I had to clean it for them).
So anyways I got it all set up I tranferred all my info from my older Torch 9800, then I pulled the 9810 out of my pocket and it was flipping through "All" "Favourites" "Downloads" "Frequents" and all of those. So I was obviously confused.
After using the phone a lot I realized that it's just the "cursor" or the pointer that is moving quickly to the top-left of the screen. If I'm on the internet I see the little pointer icon moving to the top-left corner. If I'm on anything like the main screen or blackberry app world there is a flick to the left.
To see exactly what I'm describing look at the video --> Here <-- please.
I think this is the track-pad, some other people on crackberry thought it was the screen, so I would just like to know which it is. Because this is a used phone, I do not know any of the real backround of it. I was told it was well taken care of.
Is there a simple way to fix this? (Factory Reset) or would this trackpad or screen need to be replaced?
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Jun 27, 2012I tried rebooting, the track pad has worked on and off for months and now when I try to search anything on the browser it comes up with a unable to find requested server message
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Aug 7, 2010Was wondering if anyone else had this problem and how they fixed it. I had my phone in my pocket today for about 30 minutes and when I went to take it out none of the buttons were responsive the only thing that worked was the track pad. I tried pulling the battery and restarting but still the same outcome only the trackpad was functional. I have the blackberry 8530.
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Oct 28, 2012I've had my bold for just over 4 months now and in the last few days my menu key and track key aren't working properly. When I press the menu key it brings up my switch app window (I'm literally just pressing it, not holding it down for a few secs) and will do this 4 or 5 times before it brings up the options. Now my track key is going. I press it and it'll bring my options up. I can do this 3 or 4 times before it'll actually go into the icon or link that I'm wanting . I've tried the whole reboot with the phone on and it does nothing.
My last bold I had 19 months and did not once have a problem with it (other than the deep scratch I put in the screen!), 4 months with this and I can't even use the basic and most important keys on the bloody phone!
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Jul 11, 2010I just got the 8350 curve 3 days ago.. Now my Track ball wont work at all.Today I did drop it but it was working just fine. Then I downloaded a game and a theme.. about 30 mins after the theme it started not to work.The only thing I can do is take a picture.The track ball wont move at all. Left or right. It will take a picture.Is there anything I can do? Please help me if you can.I cant even dial my phone. when i type a name in it wont let me scrool down to the number I need.is there a way to dete the stuff? Or fix the trackball?
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Feb 7, 2010I can't Zoom when using trackpad and also Volume up/down, Buttom 3 and 9 also cannot.I am able to ZOOM when I first bought it but then after that I can zoom 1x 2x anymore after 1 month of using.Can someone advise how can I set back the ZOOm function.I tried all OPTIONs field and still cannot.
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Aug 16, 2010Anyone have any issues with Poynt on the Torch? I installed Poynt v1.5.4.12 and the trackpad doesn't seem fully functional when navigating through the menus.Say if I go to Movies, I can't click on the trackpad to select any of the options, like "Movies Near Me" or "Theaters Near Me."Instead, I have to select the option using the touchscreen.Then when I go to theaters or movies, the touchpad can only highlight the first theater/movie, then jumps to "More" at the bottom instead of the next theater/movie when you try scrolling down.At least here I can click on the trackpad to bring up the popup menu, though only for that first item on the list.I can move through the lists by flicking up/down on the touchscreen, but if I try to highlight an item by touching it, it always brings up the popup menu, which is annoying when all I want to do is see the movie times, which would be displayed just by highlighting the item.
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Oct 19, 2011i bought a new torch 9860 with OS7. when i try to open any flash video from facebook, it doesn;t open and says my phone doesnot support this. on adobe site, there is no flash player available for blackberry os7.
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