BB Bold 9700 :: Faulty Track Pad?
Mar 16, 2010
I just noticed today that the trackpad on my phone has become super sensitive, but not for scrolling, only when pressing down to open apps. It's weird. It seems like it's sunken down and not level with the other buttons anymore and actually tilts down towards the keyboard. I've only had this phone for about a month and was wondering if anyone else has had this problem and if it is truly a faulty trackpad. If so then its back to AT&T for a replacement!
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Jul 17, 2010
I have a 9700 and over the last 2 days when I try to make a call the phone switches between headphones and headset and if I try to select options and activate headset the phone completely ignores the request and keeps switching between functions , the only way I can make a call is to put ipod headphones into the jack port and then I can select activate handset and the phone will let me make a call normally , however if I pull the headphones out during a call it will start to switch between functions again .
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Aug 21, 2010
The battery level indicator is faulty from day one. It shows sufficient balance but suddenly I find the phone switches off. When I try to switch on the phone, I get a message"battery drained out"This has to be a software problem like in iPhone 4 and RIM must address it by bringing a software update.
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Feb 13, 2012
can't do anything with the trackpoad, select, scroll, nothing. dunno what the cause is. ive experienced this before and it sorta went away but now its reoccured for a longer period of time.
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Apr 3, 2010
So i was at the gym and someone broke into my locker and stole my phone and wallet and 4-5 other people got their stuff stolen. I just care about getting the phone back.
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Jan 22, 2010
Just wondering if the new track pad has the flick scroll feature. If not I'll stay with my storm.
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Jan 11, 2010
Ok, so I got my bold 9700 last week and love itBUT, the trackpad will make the clicking noise ok for a few minutes and then suddenly disappear and won't make the clicking noise until i remove the battery and it reboots.Went back to the store this a.m. and switched it out for another one and SAME problem.worked fine for about 30 minutes and now the same thing.
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Feb 25, 2010
I just noticed after only a week of having 9700, that I have a very thin surface scratch on my track pad. It's not something that you can even really see unless you move it back and forth under a light (and I'm not that vain) but it got me wondering about the possibility of deeper scratches possibly affecting the function of the track pad?? I have babied this thing for the last week, and still got a fine surface scratch, so more heavy usage could possibly result in deeper scratches down the road. Although a very fine surface scratch might not affect the function, could a deeper one affect it?? And if that happens, how easily can the track pad be changed out by a local technician (or yourself)?
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Sep 7, 2011
i have a nokia 5130-c2 xm for about a year and a half but i only used it for about 11 months but the other months it went for repairs 3 times. 1st time it displayed a massage "contact service"(needed a firmware upgrade from version 6.6). 2nd & 3rd time it never wanted to boot like when windows on your pc never loaded. Now the 4th time is near, not even a month has passed since i went to collect my repaired phone. Would you say the device its self is faulty or just the firmware. I never went to sites that could send me viruses or use any other themes(custom) just wanna know if i should request a new phone since i still have 6 months of warranty left.
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Feb 7, 2010
I can't Zoom when using trackpad and also Volume up/down, Buttom 3 and 9 also cannot.I am able to ZOOM when I first bought it but then after that I can zoom 1x 2x anymore after 1 month of using.Can someone advise how can I set back the ZOOm function.I tried all OPTIONs field and still cannot.
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Mar 17, 2010
I have been having a blast exploring and customizing my 9700 over the past few days and last night installed a 16GB microsd and began the process of transferring some of my music to the device via the Blackberry Media Sync app on my pc. Transfer went just fine and all files show up on the card, however when I use the Media Player on the device and select by "Album" or "Artist" the tracks are listed alphabetically rather than by track number. It's not a huge deal except when I want to listen to a particular album in track order (The Wall is just made to played that way, isn't it? ). I have looked around for a menu option or something to list by track, but have had no luck. Does anyone here know how to do this? Also, if I connect to my pc via "Mass Storage Mode" and drill down to the album folder in question the track number shows up in the windows explorer folder and all my mp3 files are saved in a "Track Number" - "Songname".mp3 format.
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Jun 9, 2010
If you click on the upper part of your trackpad does it not make a clicking noise and do you feel it click down? mine doesn't , but every where else it does( middle, left and right and bottom). I did the trackpad fix and my trackpad is very solid and even now.
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Mar 19, 2010
I've come to dread restarting my phone (after deleting an app, to free up space). Every time I pull the battery, it's like playing russian roulette with my phone. When it restarts, it goes back to that original wallpaper that my bb bold2 had, and then the trackpad won't work. Even if I click down once to activate the trackpad, nothing moves on my screen. It almost always ends with me having to do a second battery pull, which is really nerve-wracking. It's like there's some sort of SEVERE lag going on. And if it does begin to work after a battery pull, it takes like 6 minutes to begin working.
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Aug 31, 2011
In short - i purchased a 2nd user bold 9780 off eBay back in April / May timeThe phone was like new and worked fine until recently the thing began turning itself off.There is no pattern to it - its very irregular which makes it even more annoying.Essentially i will be writing a SMS or BBM and it will turn off. I then have to take the battery out and reboot the phone. This can happen once a day, or every couple of minutes. Now .... i believe the phone is still in warranty so i went to the vendor who originally sold the phone to the person i bought it off (Virgin Media) I know this as it's their branding all over the phone / box.
Firstly Virgin where reluctant to help me as i wasn't the person who originally purchased the phone. This i didn't buy as, at the end of the the phone is still in warranty. After the half witt behind made to enquires and checked the serial number of the phone against there records - it showed that the previous owners owes Virgin Media money on a outstanding bill .
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Sep 13, 2012
When I use the camera, it just displays 8 vertical bars of equal width, each a different shade of grey. If I cover the camera then the whole screen goes black. If I take the picture, the same image is saved and can be selected and viewed. Device details below.
Bold 9900 on T-Mobile (UK). Only bought it a couple of weeks ago.7.1 Bundle 1149 (v7.1.0.342, Platform 5.1.0.276)Only a couple of apps installed, loads of free space.
I expect this will be an RMA. Very disappointed that I can't find a contact phone number for Blackberry considering how much I paid for it.
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Dec 29, 2012
Is it possible to seek a music track by dragging/tapping the track progress bar. Or am I stuff with having ot hold the fast forward/rewind button like some kind of 1980's walkman. This lumia 820 gets worse and worse with every passing minute.
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Jun 27, 2011
my issue is with GPS. when i put in addresses and ask to "navigate to here" i can see the arrow move but the map doesnt mopve as well so i have to constantly move the map manually.this is only after i upgraded from version 5 to version 6.
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Jun 4, 2012
The track pad on my Blackberry Bold 9650 has quit working. I am wondering if there is a way to utilize the phone without it? I have a lot of important information I need to view.
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May 10, 2012
I have lost my Blackberry bold 9780. Can i get it back?
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Jan 14, 2012
my bb got stolen n it had no sim at that time!! is there any way to track the phone or locate it using its pin or mac address? i've already reported to the police about the loss!
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Nov 8, 2010
The track Pad of my BB bold 9700 doesn't work. I can click but I can't move the cursor. I just can see the first option in the menu but I can't move to another options. I changed the Track Pad and It doesn't worked. I think that maybe the problem is in the main board, I don't know.... Is there another way to move through the menu without using the trak Pad? I have tried taking the battery and sim card out and pressing metal plate.
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Jan 28, 2010
My track ball stopped working correctly and I was advised by my friendly T-Mobile store clerk to use rubbing alcohol on it. it worked!! I can now scroll up & to the right which I could not do..However, the two keys to the right of the track ball stopped working. "back key" and the hang up/power key. They dont do anything.. Also, when pushing the track ball in as to utiltize the "enter function" also does not work.
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Jul 3, 2012
My BB Bold 9780's key pad and track pad is not responding. I have a doubt that this might be coz of sweat as these days it too hot in Delhi, India.
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Apr 24, 2012
This is my first time posting on here. My BB Bold's trackpad does not work on the main menu nor in Facebook or many of the apps (including the Market). I have to type in the app I want to go to then hit enter and the track pad works for that. My camera button (right side convenience key) is not working but I am still able to hit both buttons on it (meaning the focus button and snapping-the-picture button that is within the camera button)
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Oct 28, 2012
I've had my bold for just over 4 months now and in the last few days my menu key and track key aren't working properly. When I press the menu key it brings up my switch app window (I'm literally just pressing it, not holding it down for a few secs) and will do this 4 or 5 times before it brings up the options. Now my track key is going. I press it and it'll bring my options up. I can do this 3 or 4 times before it'll actually go into the icon or link that I'm wanting . I've tried the whole reboot with the phone on and it does nothing.
My last bold I had 19 months and did not once have a problem with it (other than the deep scratch I put in the screen!), 4 months with this and I can't even use the basic and most important keys on the bloody phone!
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Jan 13, 2010
I got a new BB 9700 Bold yesterday and having problems with setting up the sync for the calendar and the contacts which are on my outlook. My hotmail email accounts are working okay. The outlook is on my PC and is the front face for my hotmail accounts.
When I go in to the BB Desktop device manager - version 5.0.1 (latest version) , I go in to the configure option on the left and it lets me click on calendar> then I select outlook and it then lets me select 'finish'. However at this stage an error box flashes up saying 'no available message stores'.
In addition when I check the wifi config on the calendar and contacts icons on the BB device it will not let me select yes on the wireless connection for them.
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Nov 2, 2012
over the past couple of months my media player displays the next track rather than the current one playing, and doesn't play playlists which is really irritating.
Model details:
BlackBerry® 9900
smartphone (3G, Wi-Fi)
7.1 Bundle 1149 (v7.1.0.342, Platform 5.1.0.276)
The music is held on a SD card.
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Jun 3, 2011
Been looking again at upgrading my 8520. I use it a lot for pictures, BBM, and using Vlingo a bit too now. But also for music, specially when in bed. I don't see any track change buttons on the device. If you are listening to music, specially at night, how do you quickly change track? I can do it without even looking at the phone on mine. How do you do it on the 9900?
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Jul 13, 2010
I have a BB Bold 2 (9700). The Media Card slot wont lock down the card and keeps springing it out. If i keep the card pressed down it works but wont lock down.
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Sep 3, 2010
I have Outlook 2007 on my desktop computer and use BT as a service provider and for my email, my Blackberry supplier is Vodafone and I use BIS.I have noticed that if my Blackberry receives an email first I don't get the same email delivered to my desktop. If my desktop gets an email first then the same email will be delivered to my Blackberry. I was happily deleting emails from my Blackberry thinking I would have them all on my desktop but I now find I have to check what emails I have on each before I delete anything. Is this an issue that anyone has come acrosss before and how do I resolve it apart from synching the Blackberry and desktop?I'm often away from the desktop which is why I bought the Blackberry in the first place.
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Jul 10, 2010
I'm using google as my search engine in the default browser for the N86. For some reason, results given by google are now often inaccessible i.e. when i click the results nothing happens.But sometimes all the results can be accessed, other times only a few - which is pretty random and weird. I've got no idea what's going on.
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