BB Bold :: 9900: Faulty Camera Displaying Grey Line?
Sep 13, 2012
When I use the camera, it just displays 8 vertical bars of equal width, each a different shade of grey. If I cover the camera then the whole screen goes black. If I take the picture, the same image is saved and can be selected and viewed. Device details below.
Bold 9900 on T-Mobile (UK). Only bought it a couple of weeks ago.7.1 Bundle 1149 (v7.1.0.342, Platform 5.1.0.276)Only a couple of apps installed, loads of free space.
I expect this will be an RMA. Very disappointed that I can't find a contact phone number for Blackberry considering how much I paid for it.
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Jul 21, 2012
My bold 9900 Camera recently started displaying a thin pink line across the screen horizontally. This affects both pictures and videos captured with the camera.
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Dec 12, 2011
I got my new Bold 9900 about two weeks ago. I noticed today that there is thin black line that across my camera screen. This line is near the bottom of the camera screen and is in photos I take. This line will move downwards as I zoom in and disappears if I zoom in enough (and won't be in the pictures taken when zoomed in enough).
This line doesn't appear when I change to video camera. BTW my conveneice key which currently on the default option (camera) is EXTREMELY hard to activitate...I need to press REALLY hard!
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May 30, 2010
After having updated my N900 to PR1.2, I now find that when I reply to, or create a new message in the standard e-mail client , my automatic signature is inserted in grey instead of black, and all linefeeds are left out so the whole thing appears in one line instead of four which is how I have it.Sure, I can edit it and re-insert the linefeeds and make it all black, but this is clearly not the point. It worked fine prior to 1.2 and should continue to work fine after the upgrade.
One quirk of this 'bug' is that, once I've opened a new message (with the incorrect signature), if I change the originating e-mail address (I have more than one e-mail account) by tapping on my e-mail address at the top and selecing a different one, the signature 'repairs' itself and the linefeeds re-appear so the signature then looks fine except that it's still in grey.
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Nov 25, 2011
I'm using the bold 9900 and I got it just over a month ago. Four days ago I noticed a thin black line flickering across the screen and I thought It would go away because the phone didn't drop. This morning, it became two thin black lines.I have no clue how it came about or how to fix it and its really distracting. I updated my OS to the latest one and I also updated my BBM to the 6.1 beta. The phone didn't drop, the line just came out of nowhere.
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Jun 22, 2014
My Iphone was fine as I was texting my friend and then all of a sudden the screen went grey with a faint white line across the top quarter on it. If found out I could fix it by resetting the phone which I did. After this, the screen came on and all 4 corners of the screen started flashing and I've tried switching it off and also resetting it. none of this worked! I
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Feb 20, 2012
My Sensation XL battery bar is grey and displaying an exclamation mark, it also keeps turning itself off
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Jul 8, 2012
I have just purchased a brand new Blackberry bold 9900 in march and the phone was fine until last week a horizontal line appeared across my screen just above my time and below my carrier. At first it came and went and now it's permanent and I don't know what to do?
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Oct 12, 2011
the camera on my blackberry curve is displaying a really weird screen. It's just vertical bars of color, like the test pattern on a TV. Strange! I've popped the battery out and done all that basic troubleshooting.
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Sep 7, 2011
i have a nokia 5130-c2 xm for about a year and a half but i only used it for about 11 months but the other months it went for repairs 3 times. 1st time it displayed a massage "contact service"(needed a firmware upgrade from version 6.6). 2nd & 3rd time it never wanted to boot like when windows on your pc never loaded. Now the 4th time is near, not even a month has passed since i went to collect my repaired phone. Would you say the device its self is faulty or just the firmware. I never went to sites that could send me viruses or use any other themes(custom) just wanna know if i should request a new phone since i still have 6 months of warranty left.
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Mar 4, 2010
please help how to insert a line or go to the next line while composing a sms on BB 9700.
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Jun 22, 2014
My daughter-in-law is getting yellowish pictures from her camera in the iPhone 5c. She was told it meant not enough light, but they all turn out the same whether in shade or light, so I'm wondering if there is something wrong with the camera? Here's a typical example
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Mar 23, 2012
How can I go about sending bb 9500 phone in to Blackberry for repair as software update (to ver 5.0) has not fixed a number of issues.
- issue 1: camera not functioning
- issue 2: faulty touch screen
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Apr 22, 2014
Have an issue on certain photos taken on camera. The picture is at first fine, then suddenly a grey box appears over the photo. The preview pic on the bottom shows the full pic but when you look at the full photo the grey box appears. When you flip through the photo, the full photo appears very quickly then the grey box appears.
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Mar 4, 2012
I lost my camera! When I try to start the camera I get an error message saying " cannot start the camera. close other applications and try again" Blackberry Bold 9900 OS 7.1 I've tried closing all apps. I wish Blackberry put more operational memory in their devices!
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Jun 22, 2012
i just got a new bold 9900 and the camera won't focus at all. Is there a set up step i have missed ?
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Apr 1, 2011
My new BB Bold 9900 does not have an auto focus for the camera, although under Help it does mention that it should be there.
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Mar 27, 2012
when i am taking pictures there is a thin black line coming across the screen. this only started occurring recently.
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Oct 8, 2012
My camera has suddenly stopped working. I have plenty of memory and have tried a battery reset and made sure there is plenty of power.
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May 22, 2012
my bold 9900 restarts when i try to use the camera flash
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Apr 19, 2012
My Blod 9900 has been displaying an error message "JVM Error 517 Reset" for the past 48hours. I read in the forum that I need to Update software but I use desktop Manager 5.0.1 and each time I try accessing the App Loader it disconnects the device. Does this mean I need to get Ver. 6 Desktop manager.
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Mar 5, 2012
When I select the camera function on my phone I get the message 'Another application is using the camera. Could not start the camera. Close other applications and try opening the camera again'I have tried removing the battery and sim and replacing it, but the problem continues.
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Jan 4, 2012
I am on my 3rd Blackberry, currently on the new Bold 9900. It developed this camera fault that seems to be an issue throughout the Blackberry series. Yep the "camera not working because there are to many apps running" problem......except there are no apps running, this is clearly a hardware issue.
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Sep 11, 2011
I have a problem with my two days old BBB 9900.I want to use the camera light, but it doesn't work.I tried all camera application light settings, but none was sucessful.Is there a setting option for the light outside of the camera settings?
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Aug 6, 2012
phone is 6 weeks old. Yesterday on the camera mode it just kept taking pictures by it self. I don't have the convenience key set up anymore, tried downgrading the OS not difference. No other application seems to be affected. Have done the battery pull nothing works.
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Mar 16, 2010
I just noticed today that the trackpad on my phone has become super sensitive, but not for scrolling, only when pressing down to open apps. It's weird. It seems like it's sunken down and not level with the other buttons anymore and actually tilts down towards the keyboard. I've only had this phone for about a month and was wondering if anyone else has had this problem and if it is truly a faulty trackpad. If so then its back to AT&T for a replacement!
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Aug 31, 2011
In short - i purchased a 2nd user bold 9780 off eBay back in April / May timeThe phone was like new and worked fine until recently the thing began turning itself off.There is no pattern to it - its very irregular which makes it even more annoying.Essentially i will be writing a SMS or BBM and it will turn off. I then have to take the battery out and reboot the phone. This can happen once a day, or every couple of minutes. Now .... i believe the phone is still in warranty so i went to the vendor who originally sold the phone to the person i bought it off (Virgin Media) I know this as it's their branding all over the phone / box.
Firstly Virgin where reluctant to help me as i wasn't the person who originally purchased the phone. This i didn't buy as, at the end of the the phone is still in warranty. After the half witt behind made to enquires and checked the serial number of the phone against there records - it showed that the previous owners owes Virgin Media money on a outstanding bill .
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Oct 23, 2012
I have a bold 9900 it does not have the camera apps in order to take pictures or video recording, what do I have to do to restore the proper apps do I have to reset it to factory setting, if yes how do I do that, since I do not have the disk?
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Jul 17, 2010
I have a 9700 and over the last 2 days when I try to make a call the phone switches between headphones and headset and if I try to select options and activate headset the phone completely ignores the request and keeps switching between functions , the only way I can make a call is to put ipod headphones into the jack port and then I can select activate handset and the phone will let me make a call normally , however if I pull the headphones out during a call it will start to switch between functions again .
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Aug 21, 2010
The battery level indicator is faulty from day one. It shows sufficient balance but suddenly I find the phone switches off. When I try to switch on the phone, I get a message"battery drained out"This has to be a software problem like in iPhone 4 and RIM must address it by bringing a software update.
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Nov 25, 2015
So I just noticed something weird about an hour ago. When using the camera, I find a small, subtle, deformed line. When I zoom in to the area, it gets bigger.
I've tried other camera apps, but it's still there. As far as I know, I did not scratch the lens in any way. I took a video yesterday that doesn't have the line on it.
It was there on the Verizon 12a update, and did not disappear when I got the small update. If it gets to the point, I can easily replace the lens, correct?
Attached are examples of what is happening.
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