BB Bold 9700 :: BIS Stops Working In 3G Mode
Jun 28, 2010
My BIS stops working every time my Network mode is 3G. (or 3G & 2G)the little BB symbol just disappears, internet, BBM & email will not work.As soon as I put my phone in to 2G mode everything starts to work.I'm on Three UK network witch is 3G by default.is this a common problem with the 9700? or does my phone need looking at?
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Mar 5, 2010
I'm not sure whether this is a 9700 problem or a problem with Orange (UK) but it seems that every time I restart my BlackBerry, be it a battery pull or a restart from removing an app, my phone loses the ability to connect to UMA ("ISP or wireless network error"). The first time this happened I rang Orange and got them to reset my service and this seemed to do the trick since shortly after my UMA connected again.After installing and then removing App World and restarting my BlackBerry, it's gone again. Obviously I can't ring Orange support at all hours of the day and every time this happens.
Has anyone else had this problem? I'm totally stumped on this one..My Bold is running OS 5.0.0.351 (The latest version on Orange)I've tried numerous battery pulls, resetting the router, wiped my handset, re-sent service books, all the usual stuff.The wifi icon is white and NOT greyed out. All other wifi features are working except UMA.
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Feb 5, 2010
So i've been using att for about two months now since switching from Verizon. Everything was fine at first but recently i would say within the past month i've been dropping calls and having problems with the data services. I'll be streaming slacker radio and all of a sudden it stops and i have to reboot to get it working again. The dropped calls thing is pretty much random. Im running 5.0.0.405.
Anyone else having this problem? I mean the whole surfing while talking thing is nice but if this keeps up im going to have to just bite the bullet pay the early term fee and switch back!
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Apr 28, 2010
Brand new devices.I have a problem with auto complete text. Once I transfer language from eng to other language with the keyboard shortcut (alt+enter ) the auto text stops working. Furthermore, the option box just disappears from the menu (options - text and languages ) !. Reset by battery removal fixes the problem.But, onces you repeat the above action the auto text complete disappears again...Some bug is there.... tried it with all 5 devices of my office.I contacted my provider- they were not aware of the problem and I demonstrated it to them. They dont know how to solve it...
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Jan 22, 2010
Have a new software to open the usb mass storage mode ?the old hahah.exe not working on BB 9700 error:internal error:RAM image inviad.
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May 19, 2011
Does anyone elses xperia play's clock stop working or re-sets itself to a random date and/or time when in planemode?
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May 24, 2010
I've just upgraded my Blackberry 9700 to firmware 5.0.0.593. I noticed the Auto Standby 2.4.1 utility that locks the keyboard after 30 seconds doesn't function anymore. An automatic keyboard lock is a very basic functionality for every phone and it would be good if it can be reinstated in a future firmware release. I'm now using Ultimate Lock but this can't be activated by the top-left lock button. I'm also a fan of the Bedside mode as it prevents the LED from blinking at night and switches profiles automatically when you put it in the charging pod. Is there a way to prevent the clock from being displayed while the phone is charging in bedside mode? I've already set "Dim Screen" to Yes but it still lights up the room.
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Mar 8, 2010
The other day my BB without me knowing it, rebooted and when i looked at the screen it loads up to about 60 % and then "freezes" ive tried pulling the battery, sim card. charging it on my mac laptopit will sit there for hours on end so waiting it out doesnt work. Is there anything that i can do to get my phone working again?
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May 9, 2010
If my phone is in its holster when it rings, when I pull it out of the holster it silences the ringtone. Is there any way to stop it from doing this?
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Aug 30, 2010
Sometimes when I have a new email, sms, and BBM, the LED will shut off or stop blinking after a certain amount of time. I was just curious to see if this was a glitch with my phone, or it was a bold 9700 thing. Or it was just something normal?
Thanks a lot
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Apr 29, 2010
9700 (got it in november, right after launch) i am running .442 OS (crappy, need to update it) and my PC is on windows 7 ultimate 32 bit. for a while now, when i connect my BB via USB, the PC recognizes it, and i can modify the files on my SD card as much as i want, for as long as i want.BUT if i try to do anythign with DM (backup, load new OS, etc.) it will communicate for a few seconds (generally less than 30) and then stop. the DM still says it is trying to communicate, and my BB shows that it is connected to the DM, but with no send/receive arrows. after a WHILE, it times out.charges fine via USB, SD card works fine via USB. as far as i can see, all of the pins are there.i have tried a few different computers with the same result. this an OS bug? what should i do? i can probly get it to communicate enough for a bare-bones backup of contacts/etc., and then wipe/reload, but im afraid that if i try that, it may hang up yet again and leave me w/o a phone!any ideas? i REALLY need to get rid of this crap OS w/ crap battery life, that keeps giving me 523 errors.
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Jul 13, 2011
I have a 9870 and the GPS stops working. The only way to get it working again is by removing the battery and restrting the phone.
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Jul 28, 2011
I am on my 2nd Bold 9650 in the last month. I exchanged the first as about 2-3 times a week the mic would stop working. I would only find out upon making a call and no one could here me speak back. I tried the hands free mic and attaching a headset. All did not work. I pulled the battery and it would work. My Sprint store exchanged me last week...it is happening again. I have backed up and wiped the phone and started fresh..
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Aug 9, 2012
My one year old phone was sitting on my table half charged on stand by mode. Half an hour later I tried to check something but phone won't turn on anymore. No red light or anything.. Tried plugging the phone to a wall charger with and without battery for extensive amounts of time. Tried hardware button combos for resetting the phone but nothing works.. Phone just does not power on. Checked the google results and I've seen lots of posts about simmilar issues but without a solution. What's going on, did $600 I payed got wasted? Is there any solution to this, is it hardware or software issue? I wanted to post here on official forums.
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May 13, 2012
Well I got a black berry bold 9790 about a month ago; however, the touch screen stops responding and doesn't work again until I switch the phone off and remove the battery, it doesn't work even I reboot the phone without removing the battery.
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Aug 1, 2012
I have had my blackberry bold 9900 for about 6 months now. IN the last 2 months i will go to call someone and the phone is silent(No ringing or voice from the other person). So i started pushing keys on my phone to see if i could hear that and i have come to notice that if i hit "#" all of the sudden it starts ringing or the persons voice is there on the other end. They can hear me the whole time but I cannot hear them. When it starts doing this silent thing I am able to hit the # key for about the 1st 2 phone calls then it does not work what so ever. The other person can hear me but I can hear nothing. I then have to take my battery out and restart my phone and it will work for a few hours or maybe a day but then does the same thing again.
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Dec 7, 2011
Recently the trackpad on my bb torch had been acting up and I've figured out it works when my phone is slid down but when I slide it up it doesn't work?Does anyone know what's wrong with it and how it can be fixed?
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Mar 9, 2010
I have a Bold 9000 on the AT&T network running v5.0.0.464. I'm having a problem with the Mute button (on top). I use the button to put the device into sleep/hibernation/whatever. I have had this problem with three devices (all 9000's) and have had each replaced because I was told that it was a hardware error by the AT&T rep. However, I have done some testing on additional devices (corp. environment) and have been able to reproduce the issue, or more accurately stated, I have been able to observe the issue occurring on each device in my test group over time.Basically, when the device is new, the button works very snappy. Over time, looks like 2-3 months, the button begins to show intermittent issues and takes longer and longer being held down to activate the function (starting or sleeping). Eventually, this function has quit working on every device I've tested (out of the box devices with no apps beyond the delivered ones installed). Removing the battery repeatedly and on a regular schedule of once a week has not had an impact on the issue during testing or in Prod. Being new to supporting these devices I looked around and did some searching but haven't found a solution that has worked for our situation.
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Jul 14, 2012
My touch screen suddenly stops working. It will not start working again unless I take the batt out.. this only works for a short while however. Many people seems to be having the same problem, my phone is only a few months old and has not been dropped.
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Mar 9, 2010
I have a Bold 9000 on the AT&T network running v5.0.0.464. I'm having a problem with the Mute button (on top). I use the button to put the device into sleep/hibernation/whatever. I have had this problem with three devices (all 9000's) and have had each replaced because I was told that it was a hardware error by the AT&T rep. However, I have done some testing on additional devices (corp. environment) and have been able to reproduce the issue, or more accurately stated, I have been able to observe the issue occurring on each device in my test group over time.
Basically, when the device is new, the button works very snappy. Over time, looks like 2-3 months, the button begins to show intermittent issues and takes longer and longer being held down to activate the function (starting or sleeping). Eventually, this function has quit working on every device I've tested (out of the box devices with no apps beyond the delivered ones installed). Removing the battery repeatedly and on a regular schedule of once a week has not had an impact on the issue during testing or in Prod. Being new to supporting these devices I looked around and did some searching but haven't found a solution that has worked for our situation.
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Aug 20, 2010
What exactly is "bedside mode" and is there a way to disable the clock from showing up when I plug up my phone?
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Jan 18, 2010
What is bedside mode? Is there a way that when i charge the phone, the screen goes blank? Don't really want the clock on my screen. Also, it seems like only sometimes does my email icon on my phone get the little read dot that indicates a new email. Some times it does, some times it doesn't. Also, my fiance has a bold as well, and I tried to text her this morning. I went to compose SMS, but it going out as a BB messenger conversation instead.
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Mar 28, 2010
just updated to .545 and now i have no standby mode. also when i lock my device, before i needed a password to unlock but now it unlocks without having to enter a password.
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May 9, 2010
is there such a thing as RESTART IN SAFE MODE in our 9700? to trouble a boot up problem, would have been a nice feature in the OS.
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Jan 26, 2010
Where can I find the settings for standy mode? my phone does not go into standby mode anymore when i pout it into the holster, i know there was a setting but i cant find it anymore.
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Sep 6, 2011
I have recently installed OS 6 on my Bold 9700, but it keeps on going into waiting mode (small clock face on screen). I have tried deleting programs that I don't need, but haven't solved the problem.
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Jul 10, 2011
I have bold 9700 running os6 but I want to get back my 2g only option in mobile network options. I use BB 9700 of H3G UK. In OS5, it has 2g mode, 3g mode and 2g&3g mode but there is no 2g mode in Mobile network option in OS6. I have tried to reinstall OS6 and nothing change.
Is there a better way to do get the 2g only option back?? Don't tell me that I have to downgrade to OS5
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Mar 26, 2010
Using an unlocked AT&T branded 9700 on T-Mobile. My device reports EDGE, not 3G. Any way to get 3G working on T-Mobile?
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Jan 7, 2010
Does the alarm ring while in bedside mode?
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Apr 13, 2010
When I put it into bedside mode and on silent it still vibrates. What am I doing wrong?
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Jan 16, 2010
Anyone know if it is possible to have the screen fade off during bedside mode? I like the auto profile and LED off feature but I would like the screen to go off when I'm charging on the cradle at night. I'm a little paranoid of having the screen on all night every night when it is on bedside mode.
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