My Bold 9700 will not back up (via BB Desktop) and will not, as a result, upgrade to the latest version of OS6.It starts off OK, but by halfway through it says there is a problem and that BB Desktop is disconnecting. Only this just leaves the phone hung and all I can do to get the phone back is a battery pull.I have a Bold 9900 coming tomorrow, so unless i get this fixed I am going to have problems upgrading to the new Bold.
View 6 RepliesI did a normal backup and just before it finished, a message came up saying the DM could not backup one Theme. I clicked OK and then it comes up with another message and it says Backup completed ... click OK .So is it just one theme that's odd and not being backed up? (which I don't mind) With (hopefully) the rest of my stuff backed up as usual.
View 4 Replies View RelatedI have a BB Bold 9700. My service provider is Telstra (Australia). And before you ask, no, a few battery pulls didn't fix my situation.My "4/S" button on my bold has turned super sensitive. if you breathe the wrong way - your text/screen will be filled will dozens of little "s" on the rampage. For example, if you type in the question "How are you today?" it will come up as, "ssshsow assrsse you tosssdssasssy?"As this is a hardware problem with my phone and as I am at the end of my contract, I am quite content to purchase a new phone.
However, due to the "s' button repeating like a bunny and my being half asleep when i checked my phone last night and accidently turning it OFF - I can not enter in my pin number nor my puk number into my phone. (the numbers come up as stars so I can't see which is the number I wish to enter over forty-seven thousand little 4s insinutating their way in.
Typing in the 4 numbers of my pin comes up as "********************"
Tying in the 8 numbers of my PUK comes up as "*******************************************************************"
The keyboard being broken is neither here nor there but I am explaing this to illustrate my dilemma.
(1) is it possible to somehow fiddle something so I can actually see the numbers instead of stars when I enter in my pin and puk code so I am able to delete the "4/s" when they occur and be able to open my phone and then do a backup or
(2) Is it possible to do a back up or unlock the phone using the computer while my phone is now asking for the PUK?
I had to sell my phone so i made a back up file with desktop manager. Is it now possible to extract the contacts from that file?
View 9 Replies View RelatedI just got my new Bold 9700 and the included 2 GB memory card is showing up as almost full. Through Media Manager I see the culprit is a bunch of backup files, including a file called ArcNB.NBZ (this file alone is 1.5 GB). Anyone know why this is on here? Can I safely delete it along with other backup files?
View 14 Replies View RelatedI used the RESTORE option from my back up, the software restored everything except my Contact list. I also tried to restore specific items.... the option to restore contacts does not allow me to tick it for restoration. I have a Bold 9700, abt 2.5 yrs old. Due to some glitch the complete contacts list is in the back-up, my google sync has only half !!
View 6 Replies View RelatedI am currently doing a backup and restore on my Windows 7 Laptop (see other thread i started for reason.The tasks have been running fine, until the restoring process/task where it is currently on Task 12/12. However, the task seems to have not made any further progress after approximately 55% of the overall restore process, and 80% of Database: BBGroups. there is no option to cancel (its greyed out) and the yellow bar at the top is telling me not to disconnect the device as the device/data may become unusable if disconnected before the process finishes.
The overall process was quick (approx 15 minutes) until the above it's taken over an hour now and it doesnt seem like it will ever finish.
I just downloaded the new OS, and for some reason my contacts got messed up.
Some contacts were tripled, and doubled, some numbers were moved to different contacts, or deleted.
Is there a simple, or any kind of way to get back my old contacts list from a previous backup, while at the same time keeping the new OS, and replacing only this contact list?
My 9700 wont connect to my PC to backup or tu updare the software is keeps on saying "could not establish communication with device" it starts to work but then doesnt finish the job.i did a battery pull, restarted PC tried several times it doesnt work why?
View 8 Replies View RelatedI use an unlocked Storm on T-Mobile. Because it was originally a Verizon phone, it's got VZ Navigator, which I like. My wife has a 9700 for T-Mobile, and I'd like to put VZ Navigator on her phone. Can I use the backup/restore method for that purpose? Can I backup what's on my phone, then "restore" to hers?
View 4 Replies View RelatedI'm trying to update my BB bold 9700 to 6.0 bundle 1879 (v6.0.0.448 platform 6.6.0.124), when it reaches the modules backup 156 of 660 it says: Application Loader was unable to backup data on your device.
View 2 Replies View RelatedI dont have bettery back up and whatever photos i am taking from my phone is not getting store in memory card as well as device memory.
View 3 Replies View RelatedI got a new BB 9700 Bold yesterday and having problems with setting up the sync for the calendar and the contacts which are on my outlook. My hotmail email accounts are working okay. The outlook is on my PC and is the front face for my hotmail accounts.
When I go in to the BB Desktop device manager - version 5.0.1 (latest version) , I go in to the configure option on the left and it lets me click on calendar> then I select outlook and it then lets me select 'finish'. However at this stage an error box flashes up saying 'no available message stores'.
In addition when I check the wifi config on the calendar and contacts icons on the BB device it will not let me select yes on the wireless connection for them.
I have a BB Bold 2 (9700). The Media Card slot wont lock down the card and keeps springing it out. If i keep the card pressed down it works but wont lock down.
View 4 Replies View RelatedI have Outlook 2007 on my desktop computer and use BT as a service provider and for my email, my Blackberry supplier is Vodafone and I use BIS.I have noticed that if my Blackberry receives an email first I don't get the same email delivered to my desktop. If my desktop gets an email first then the same email will be delivered to my Blackberry. I was happily deleting emails from my Blackberry thinking I would have them all on my desktop but I now find I have to check what emails I have on each before I delete anything. Is this an issue that anyone has come acrosss before and how do I resolve it apart from synching the Blackberry and desktop?I'm often away from the desktop which is why I bought the Blackberry in the first place.
View 6 Replies View RelatedI've owned my 9700 for nearly 2 months now and I'm still not used to the keyboard. I prefer my 8310's spaced out keys. has anybody replaced the 9700 keyboard with the Atlas keyboard?
View 7 Replies View RelatedI have a problem with my Blackberry and would be grateful if anyone knows what the problem is.I have only my Blackberry 9700 bold for 1 month or so.I am unable to lock my keypad by using the lock key on top of the phone. This has happened before but after charging my phone it started to work again. I have turned my phone on and off, tried charging it and the button still doesn't work. Although the keypad will lock when I put it into the leather case.Do you think it is a problem with my blackberry and I should return it? Or is this a problem people have had before and if so, how do I fix it?
View 5 Replies View RelatedMy Bold is stuck on the boot screen (at about 75%). I've tried many battery pulls with and without the SIM and it keeps doing the same thing. I've searched what I think are all the threads on here relating to this, but I'm still stuck. I'm able to connect to the device if I run Loader.exe like a user suggested, but I don't know how/where to get software to load onto the device. All the places I've searched for an OS says I need to go into the device to find information about it. Well, I can't get into the device to do that. So, how do I know what OS to download and install? I really want to exhaust all possibilities before I have to completely wipe the device because I don't have a current backup. But, even if I wipe the device, I'm going to need to download an OS which I can't do now.
View 14 Replies View RelatedFirst two locked up constantly and rebooted. All I did was:
Set up Yahoo Mail
Download Google Maps, Point, Movies
Download One Theme - 18 Icon BlackBerry 9700
Sync with Yahoo Contacts
Sync with Lotus Notes Calendar Only.
Back Up
WiFi connection to home router
Bluetooth headset
Profile pics pop up from facebook friends in my address book when they call on my pearl 8120 but not my bold 9700. What am I doing wrong?
View 5 Replies View RelatedI have recently purchased this 9700 (3 weeks ago) and am generally very pleased with the device. BUT If I leave the BB 9700 connected overnight to the computers USB Port for charging, and, obviously, after a few hours the computer will go to sleep, thus turning off the power to the USB port In the morning I find that the BB is: Off and will not turn on, unless it is power reset. In other words I have to open up the back and pull the battery for a second then after It is put back in the red light will display nevertheless it will turn on and be fine once it boots back up. There are no other indications or problems. I notice that other people have similar complaints with their BB's.
View 4 Replies View RelatedThe other day I walked into a Walmart that had a display of cell phones. There was the 9700 there. I have the 9000. I was really looking forward to upgrading to the 9700, but now I don't know. It's LIKE REALLY small. I love the size of my 9000, and I'm afraid I'm going to have times typing on the 9700 keyboard now.
View 14 Replies View RelatedI have no idea what's going on with my camera, when I open it, it keeps showing me a black screen and keep loading.
but my problem isn't like the others, cos it didn't show me message like, "Could not start the camera. Close other applications and try opening camera again".
I found it out! You have to dismantle the phone, though. Walkthrough:
1) Remove the bottom plate with the branding (use guitar pick, small flat screwdriver, etc)
2) Remove and save warranty sticker in case the phone actually breaks.
3) Remove the two small screws on either side of the phone.
4) Using a guitar pick, small screwdriver, or case-opener tool, start on the sides of the phones slightly below the convenience keys and move down towards the bottom. On the bottom, there are three small clips that WILL NOT BREAK NO MATTER WHAT. Disconnect them. Then remove the keypad top first.
5) Slowly slide the pick/driver/tool from the bottom edges of the phone up until the volume rocker. One tab on each side should pop, but they are difficult. Take your time.
6) Grip the sides of the bezel and slide upwards. The top cover should come off along with the back chrome bezel (the one above the camera).
7) The phone will now appear very basic with only the trackpad and screen recognizable. On the white lower portion, several small, rectangular LEDs can be seen.
8) Use a preferred color of sharpie to color a large clear piece of packing or scotch tape, and cut it into 2mmx2mm squares.
9) Place one color square over each LED. Reassembly
10) Insert the keypad into the bezel bottom first, making sure that the screw tabs for the keypad are underneath the screw tabs in the bezel.
11) Holding this configuration, slide the bezel on top first.
12) Make sure the hole for the trackpad and the trackpad itself line up, this will assure you that the keypad is in right. Also look at the "frets" in the keypad.
13) Push on the bottom of the bezel until you hear at most three clicks (the three tabs locking back into place)
14) Run your fingers along the side with pressure to make sure that you snap in the single tab on both sides of the phone.
15) Insert and screw in the two small screws you took out before.
16 OPTIONAL) Put back the warranty sticker on the ORIGINAL side that it was on before.
17) Snap the carrier plate back into place.
18) You're done PICS TO FOLLOW
Is it possible to stream my recorded video from the BB 9700 to a PC without having to transfer it first from the SD Card to the PC?I can stream audio through blue-tooth fine but cannot stream video either through blue-tooth or Wi-Fi.
View 5 Replies View RelatedAny1 have instructions on how to replace the keyboard i found a keyboard online to $8.00 just need to know how to install it
View 4 Replies View RelatedHas anyone else noticed that the Bold 9700 Keyboard has been revised in the past few months. I got mine about 3 months ago, and with the ones that i received in the last few weeks they feature a new keyboard. They revised version has a rolled keyboard around the edge.
View 12 Replies View RelatedHow hard is it to switch to the android OS from blackberry OS? Also how hard will it be to snych my contacts on the new android phone? I have suckmo aka T-Mo.Does anyone have suggestions on handset models too
View 9 Replies View RelatedI have a Bold 9700 recently bought about 4 days ago... At first all the communication channels works fine i.e. Mobile Network, Wifi and Bluetooth. Suddenly this morning the wifi stop working. I'm unable to switch the wifi on even clicking on it many times. Tried to turn off the device and remove the battery for about a minute and still the problem is not solved.
View 6 Replies View RelatedI need a step by step guide on how to transfer all content from my nokia E72 to Blackberry 9700 Bold.
View 4 Replies View RelatedIs it normal for my 9700 to take more than 5 minutes to start up?? Its strange because not to long ago I used to do battery pulls or a soft reset and my device would be up and running within a minute or two!! By the time it load up my battery is almost drained!
View 14 Replies View Related