BB Bold 9700 :: Revised Bold 9700 Keyboard?
Aug 9, 2010
Has anyone else noticed that the Bold 9700 Keyboard has been revised in the past few months. I got mine about 3 months ago, and with the ones that i received in the last few weeks they feature a new keyboard. They revised version has a rolled keyboard around the edge.
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Feb 17, 2010
I've owned my 9700 for nearly 2 months now and I'm still not used to the keyboard. I prefer my 8310's spaced out keys. has anybody replaced the 9700 keyboard with the Atlas keyboard?
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Aug 9, 2010
I am working with a user who recently switched from a 9550 to a 9700 (verizon to at&t) for coverage reasons.Whenever he unlocks his keyboard (using the lock button on the top left of the device), he must enter his password to access his phone. The security timeout settings on his phone are set to 1 hour, but even if he locks the keyboard for 5 seconds, he still has to enter his password when unlocking it.The only time that the keyboard will lock and unlock without requiring a password is when it is entered/removed from the holster.We are using BES.I cannot replicate this issue with the 9650 or 9550. Unfortunately I don't have a 9700 at my disposal to play with.Is this a normal feature for the 9700?I've checked his encryption settings (disabled).We cannot disable the password function (mandated by BES policy).The issue is not that he has to enter his password, it's that he would prefer that a password not be needed unless the security timeout has expired.
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Mar 1, 2010
I found it out! You have to dismantle the phone, though. Walkthrough:
1) Remove the bottom plate with the branding (use guitar pick, small flat screwdriver, etc)
2) Remove and save warranty sticker in case the phone actually breaks.
3) Remove the two small screws on either side of the phone.
4) Using a guitar pick, small screwdriver, or case-opener tool, start on the sides of the phones slightly below the convenience keys and move down towards the bottom. On the bottom, there are three small clips that WILL NOT BREAK NO MATTER WHAT. Disconnect them. Then remove the keypad top first.
5) Slowly slide the pick/driver/tool from the bottom edges of the phone up until the volume rocker. One tab on each side should pop, but they are difficult. Take your time.
6) Grip the sides of the bezel and slide upwards. The top cover should come off along with the back chrome bezel (the one above the camera).
7) The phone will now appear very basic with only the trackpad and screen recognizable. On the white lower portion, several small, rectangular LEDs can be seen.
8) Use a preferred color of sharpie to color a large clear piece of packing or scotch tape, and cut it into 2mmx2mm squares.
9) Place one color square over each LED. Reassembly
10) Insert the keypad into the bezel bottom first, making sure that the screw tabs for the keypad are underneath the screw tabs in the bezel.
11) Holding this configuration, slide the bezel on top first.
12) Make sure the hole for the trackpad and the trackpad itself line up, this will assure you that the keypad is in right. Also look at the "frets" in the keypad.
13) Push on the bottom of the bezel until you hear at most three clicks (the three tabs locking back into place)
14) Run your fingers along the side with pressure to make sure that you snap in the single tab on both sides of the phone.
15) Insert and screw in the two small screws you took out before.
16 OPTIONAL) Put back the warranty sticker on the ORIGINAL side that it was on before.
17) Snap the carrier plate back into place.
18) You're done PICS TO FOLLOW
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Feb 26, 2010
Any1 have instructions on how to replace the keyboard i found a keyboard online to $8.00 just need to know how to install it
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May 10, 2010
I have had my 9700. I just noticed today that the sliver pieces that separate each row of keys are fragile. I have one piece that is totally broken on both sides under the Talk and End button, another broken one under the Q and the lower left one below the Z key. On all of them but bottom one, they were originally hard to see. Not sure how I found them but upon closer inspection, more and more were broken. The bottom one actually sticks up some.
My only concern is that they are going to get worse and totally break off and then free for all on dust and dirt in actual keyboard. These silver strips look real cheap. Anyone else have broken ones in their keyboard? How have you solved the issue? Can they easliy replace just the keyboard at the tech center? I have seen OEM keyboards for sale too but not sure I want to try that myself. I am going to call At&t but not sure if they will do a warranty swap for this. My wife has the same phone and hers are all fine and intact. I think parts of this phone were made on a budget. Bad design with the keyboard.
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Aug 29, 2010
Of the three blackberrys i have owned and used (9000, 9700 and 9800) i have to say i think the 9000's keyboard is by far the best of them all. I am on the 9700 right now and really miss my 9000's keyboard. It felt so much more roomy and comfortable to type on. I wish they would make a larger phone like the 9000 again. IMO it had the best keyboard, best sounding speakerphone and of course that nice large screen.
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Feb 26, 2010
I have a new Bold 9700 from T-Mobile running stock OS and once in awhile I get the message the keyboard has locked itself, soo, I then have to unlock it by pressing the two prescribed keys. Why is this happening and how can it be stopped?
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Jul 18, 2010
Since my last software update on my BB 9700 I can't lock my keyboard.Now I have v5.0.0.593 (Platform 5.1.0.147).The Icon "Lock keyboard" is not longer on the desktop and I can't find an alternate to lock my keyboard.Why? I want lock my keyboard.What can I do?
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Apr 5, 2010
My keyboard isn't working. Whenever I type on the keyboard it types multiple "b's" and freaks out a little. For example, I typed the word "phone" and it displays "Phbbbbbbbbobbbnbbe" Any solutions?
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Jul 30, 2011
when i lock my phone using the lock button located at the top right hand side it will not unlock. the screen remains black, sometimes pressing butting lights up and shows the "keyboard is locked" message however i cannot unlock the computer. i have restarted the phone, and the problem continues.
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Nov 5, 2012
some letters flip each other in my bold 9700. when i press q it becomes a and w becomes z.but the numbers and symbols are working fine.
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Jan 13, 2010
I got a new BB 9700 Bold yesterday and having problems with setting up the sync for the calendar and the contacts which are on my outlook. My hotmail email accounts are working okay. The outlook is on my PC and is the front face for my hotmail accounts.
When I go in to the BB Desktop device manager - version 5.0.1 (latest version) , I go in to the configure option on the left and it lets me click on calendar> then I select outlook and it then lets me select 'finish'. However at this stage an error box flashes up saying 'no available message stores'.
In addition when I check the wifi config on the calendar and contacts icons on the BB device it will not let me select yes on the wireless connection for them.
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May 31, 2010
quick question since this is my first blackberry and all.I noticied the other day that the little bump that is on the d key lost some of the black and now has the white light shining through. Its not really a big deal just wondering if the keys fading on the blackberry is a normal thing?
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May 31, 2010
So my wife and I just picked up two new 9700s in white and black from T-Mobile with their buy-1-get-1 offer We're both already blackberry users. I was upgrading from a Pearl 8120, and she had a Curve 8320.After letting them charge for a while I finally fired them up to start playing with them.My first goal is to set them up as similar to our old phones as possible.
I checked the OS'es that shipped with each one and my black 9700 had 5.0.0.330 and hers had 5.0.0.586. So, I went to upgrade mine.But, while playing with some of the settings before upgrading I noticed that I was able to set my left convenience key to lock the keyboard on my 9700 but not on hers.In fact, the white 9700 that shipped with 5.0.0.586 didn't even have the lock keyboard icon in any of the menu screens at all.
I upgraded my OS to 5.0.0.586 and then went to check the left convenience key nothing.Went into settings and where it was previously set to Lock Keyboard, was now set to "Nothing".Is there no Lock Keyboard feature in OS 5.0.0.586? or am I seriously missing something?
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May 4, 2010
I've had my phone for a couple of months now and it's been fine. The last software update caused the phone screen to go dark every time I turned on the keyboard lock, which is ok. But now often, but not always I can't get the phone to unlock again. I can activate the screen by pressing the Blackberry menu button but it just tells me the phone is locked. Pressing the keyboard lock/unlock button does nothing. I have to either disconnect the battery or connect the phone to a power supply to unlock it. Seems a bit strange to me.
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Feb 13, 2010
I had my bb 9700 for 2 days and im not super satisfied with it as i thought i would be. first problem is I can not hold down the alt key and type other special characters continously. I have to press the alt key , let go , then click the other key which is really annoying. I talked to a rogers rep online and they helped me reboot my phone software and it still has this problem he said i might need a replacement which I dont want because of the inconvenience.
And the keyboard in general is really hard to type on. Compared to the curve 8900, it is so much easier to type on that. the keyboard on the 9700 feels alot stiffer and most of the time when I try to type at a fast speed it doesnt get all the letters i type even though i know i clicked it. once i turn off my 9700, I cant turn it back on. the only way to turn it on is the remove the battery and put it back in. I searched on google and it seems like a few other people are also having these problems but theres no solution.
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Jul 18, 2010
I've searched the net and other forums for support and cannot find a solution to this problem. Essentially, on my Blackberry Bold 9700 I lost the ability to hit the K button to lock the keyboard. I have a BB 9700 running v5.0.0.714. I had not installed any new software at all before getting this problem. I didn't do anything differently other than launch the Kayak app. I updated the app and also removed it but still the K button does not work to lock the keyboard.
After searching the forums, I found a couple suggestions (which didn't work):
- Reset the theme didn't work but it did make the 'keyboard lock' icon come back to the home screen. The issue is that there is no under the K to make it so when I hit K it locks the screen. I even tried the default theme (it's a T-Mobile US branded 9700) and didn't work either.
- Reinstall service books didn't work either didn't think there is a correlation here anyway.
- Full restart, batter pull did this multiple times didn't work.
- Update software all software apps and OS is up-to-date. I have fully uninstalled the kayak app just in case there was a correlation, still doesn't work.
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Jul 13, 2010
I have a BB Bold 2 (9700). The Media Card slot wont lock down the card and keeps springing it out. If i keep the card pressed down it works but wont lock down.
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Sep 3, 2010
I have Outlook 2007 on my desktop computer and use BT as a service provider and for my email, my Blackberry supplier is Vodafone and I use BIS.I have noticed that if my Blackberry receives an email first I don't get the same email delivered to my desktop. If my desktop gets an email first then the same email will be delivered to my Blackberry. I was happily deleting emails from my Blackberry thinking I would have them all on my desktop but I now find I have to check what emails I have on each before I delete anything. Is this an issue that anyone has come acrosss before and how do I resolve it apart from synching the Blackberry and desktop?I'm often away from the desktop which is why I bought the Blackberry in the first place.
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Jan 18, 2010
I'd like to have a password certain times and not others. I hate having to put it in everytime but I want to set a password with my lock key so I choose when it's on and when it's off. Is their anyway to do this on a 9700. Thanks for the help
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Aug 18, 2010
When I work at home, I want to connect my BB Bold 9700 to my PC and use my monitor and my keyboard to send text and emails. After a while, my fingers get cramped using they BB keyboard and there must be a way I can do this. My razor came with software that connected my phone to my PC and you could see everything on your monitor and use your PC keyboard...it was awesome. Surely, there is software with BB that does this.
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Sep 29, 2011
My blackberry Bold 9700 keyboard light doesn't work again,if i reboot it will be on,but once it has booted,it goes off again automatically,nd i can't use my phone at night or in a dark place.
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May 1, 2010
I upgraded from my Bold 9000 to the Bold 9700 and now Japanese Input is not working anymore. I installed several eastAsia packages from different providers and its possible to read Japanese but when I am trying to choose Japanese as input language on my 9700 its switching back to the language before. korean and thai are working without any problem.
It seems to be that this problem only occures on Blackberry's with a QWERTZ keyboard. We tested it from several carrier (O2 Germany, O2 Szech and T-Mobile Germany [all have QWERTZ keyboard]).
Currently installed OS: v5.0.0.593 (Bundle 1022, Platform 5.1.0.147)
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Apr 19, 2012
I have a Blackberry Bold 9700 which was replaced under warranty in January this year. T mobile told me that they could not repair the old one and therefore it was replaced with a new one - the keyboard and lock button has now stopped working on this some of the time meaning it can't be used as I cannot unlock it. Despite the fact that it was only brand new in January as the contract is over 2 years now they say there is no warranty on it but speak to Blackberry can't find any other way of doing this?
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Sep 15, 2010
I read ebooks voraciously, it's very useful when in bed with the other half and he's trying to sleep, not to need a bedside light on.My problem occurs when using an ebook reader (currently Mobipocket - though please do enlighten me if you know of one better which will easily take books from the file offerings of the Gutenberg Project):
The keypad remains bright, much brighter than the screen (especially as I set the background to black and the text to mid-grey).I'd love to be able to toggle off the keypad backlight somehow.I've found a sort-of workaround, where I go to the Clock and set Bedside Mode, then switch application back to Mobipocket - the screen dims and the keyboard turns off...
BUT only until I use the optical pad to swipe to the next page, and the keypad lights come back on and blind me. They do fade out again but by this time I'm halfway down the new page and about to swipe again!Anyone? Keyboard backlight toggle? Is such a thing ever going to be possible or is this a well-flogged long-dead horse?
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Feb 28, 2010
how to make the bevel high enough for easier typing?
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Apr 6, 2010
So now with the new OSs, we can't lock our phones this way. I don't know WHY. Anyone else with me? My main question is this: Can somebody make a custom OS with the old OS files which allows you to lock the keyboard with the left-side convenience key? Or can we swap them ourselves? Can an OS guru chime in on this? I'd like my left-side keyboard lock back
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Jul 26, 2010
I have a problem with my Blackberry and would be grateful if anyone knows what the problem is.I have only my Blackberry 9700 bold for 1 month or so.I am unable to lock my keypad by using the lock key on top of the phone. This has happened before but after charging my phone it started to work again. I have turned my phone on and off, tried charging it and the button still doesn't work. Although the keypad will lock when I put it into the leather case.Do you think it is a problem with my blackberry and I should return it? Or is this a problem people have had before and if so, how do I fix it?
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Aug 21, 2010
My Bold is stuck on the boot screen (at about 75%). I've tried many battery pulls with and without the SIM and it keeps doing the same thing. I've searched what I think are all the threads on here relating to this, but I'm still stuck. I'm able to connect to the device if I run Loader.exe like a user suggested, but I don't know how/where to get software to load onto the device. All the places I've searched for an OS says I need to go into the device to find information about it. Well, I can't get into the device to do that. So, how do I know what OS to download and install? I really want to exhaust all possibilities before I have to completely wipe the device because I don't have a current backup. But, even if I wipe the device, I'm going to need to download an OS which I can't do now.
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Mar 20, 2010
First two locked up constantly and rebooted. All I did was:
Set up Yahoo Mail
Download Google Maps, Point, Movies
Download One Theme - 18 Icon BlackBerry 9700
Sync with Yahoo Contacts
Sync with Lotus Notes Calendar Only.
Back Up
WiFi connection to home router
Bluetooth headset
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