BB Bold 9700 :: JVM Error 102 / Cannot Connect To DM
Mar 10, 2010
I can't connect to the BlackBerry Desktop Manager. I tried to do it both on Mac and PC.With the mac, it won't connect at all. Stays at 'connecting', 'waiting for device to start' then says it was disconnected.With the PC. It won't recognize the pin. Its set to usb port. I can't click any icons because theres a message saying something like 'make sure your device is connected'
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Oct 23, 2011
I have tried everything I could find.I can not get past "Application loader unable to connect.." while downloading new os 6. Waiting for devise initialization...Reconnecting to JVM...then "Application loader unable to connect.Retry or Cancel.
>one blog said they had to select RETRY dozens of time then final connected...I tried for over an hour :-(
>BBSAK, JL_cmdr & CRACKUtil will not see the devise so I can not attempt to wipe.
>First several attempts with app loader wizard would show PIN UNKNOWN but at some point the PIN started showing up.
>BBDM sees the devise, shows PIN but advises it cannot connect. trying to update OS ends same result as using app load wizard.
>Tried with XP pro & W7.
>USB ports are working fine and set properly to suport during process.
>Tried via cmd.
>battery is good, USB cable is good, various laptop are good.
>No water damage, never dropped & out of warranty
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Aug 25, 2010
The contacts in outlook have only my new contact info (1 contact) and the desktop and wireless software want to synchronize with this folder. The sync works between the two devises however it does not recognize the loads of contacts that are on my blackberry devise. I have tried all of the options on the advanced sync option to try toget outlook to download the contact from the Blackberry 9700. How do I get these two to synchronize?
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Jul 24, 2010
I've tried signing into Facebook via my new 9700 and am getting the following error message:Error encountered during XML parse: End tag does not match start tag 'head'.Has anybody else had this message? How do I get around it so I can access my Facebook account?
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Feb 12, 2010
I downloaded a leaked OTA link for the new Twitter app and after a reboot I get this error message after halfway through booting up - "JUM error 545".I have mac and blackberry desktop manage, but can't see to get it hooked up because it just keeps reading that error message and won't sync with the mac.
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Aug 2, 2010
Error Code Ox8004fd28
BB9700
At & T
OS- V5.0.0.602 Platform-51.30112
Keep getting this error code. Tried to refresh, tried to update but says i ahve the latest version. My address book updates fine, but it is my calendar. i cannot get it to synce with my Ooulook 2007 thorugfh the Bb Desktop software What now?
Toporock
Toporock
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Jan 10, 2010
I had a curve 8310 on o2 and moved to a bold 9700 still on o2.When i moved i used the desktop manager and did the device switch over, all went well including bbm etc.However whenever i tried to send an email i recieved the error message 'transaction error failure at service' - I tried to log into my bis account online to update my pin but i couldnt log on! i havent changed the password or username since my old blackberry so i cant log on to change it online. on my blackberry when i try to log on to email settings it says the username field is blank!
i called o2 they put me through to geek squad and wanted to charge me to help!!! I havent had the phone 2 weeks yet.Now i think that i need to call o2 again and ask them something like releasing my old pin maybe from my bis account or resetting the bis account,any ideas what i should do or the type of questions i need to ask o2 if i have to ring them again.
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Sep 3, 2010
I have just been to Montreal and could not get my bold 9700 to connect to rogers 3G, it would connect to 2G. I am on contract with orange UK. My friend is on 02 UK and had no prob with rogers 3G. I looked at his phone and it had 1 or 2 more "3g bands" listed in the software version? Is this the norm. Are you with orange UK? How many bands do you have listed?
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Aug 5, 2010
I am completely new to Blackberry and received yesterday my first Bold 9700. The problem is that I cannot connect to my wifi. I have read several post and tried the solutions but nothing works.I checked the password of my connection very carefully and used the WPA2 security setting with the correct password. I checked the MAC adresses.I have a Linsys WRT160N router with WPA2 Personal (TKIP or AES) encryption.The grey-black wifi logo appears which indicated I am connected to a wifi network but am not in a wifi coverage area (even when I am 50 cm from the router).In the wifi diagnostics page there is no ip-address or signal strength, it says "connection of device to AP has failed" (or something like that because it is in Dutch.I have no clue what to do to solve this so can anybody help me please?
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Mar 9, 2012
got a new 9700 today it will not connect by bluetooth to my car I used to have a 9000 and it connected faultlessly to both my cars, the 9700 connects to neither It finds the car and asks for the 4 digit code that it accepts but it never actually connects its the same with both cars
version 6 2475 software
I have tried changing every bluetooth setting but no difference?
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Jul 20, 2010
I have been having issues for the last month or so with my 9700. When I get home none of my internet heavy apps or the browser work. Its not every day. Just intermittently. After multiple calls to T-Mo and verification that there were NO issues in my area (a full 3G area) they finally sent me a replacement 9700. I've had it a week and no problems...until today. Same issue. If I put my phone on 2G it seems to work ok if its on 3G/2G it won't connect to the internet at all.Anyone out there know why this could be happening? I had me first 9700 since November with zero internet connectivity issues.
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Jul 24, 2010
I have a blackberry bold 9700 and i got it a few days ago and every since then ive been trying to get the wifi working.The phones unlocked by the way. I set up the wifi fine but in manage connections i have my network in green beside my wifi and a white tick to the right and its supposed to be a green checkmark im assuming. No matter what i do my wifi symbol wont light up white its still grey and i set up the wifi and it says it succesfully connected but still no wifi. Is it my phone settings or my internet or my phone i dont know right now im so confused. and i have a linksys router and im with roger
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May 27, 2012
I am currenlty with some friends. everyone can connect to the wi-fi but me 6 pc, four iphone etc.even my pc but not my blackberry< It shows the network and the status is connected but the wi-fi icon is never white
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Jan 14, 2010
i've just bought the 9700 Bold today, and its great but i cannot seem to connect to the internet.. i press browser and try and get on the internet and it says 'This is a Wi-Fi service. Please ensure your device has an active Wi-Fi connection and try again.'
I would love some feedback.. By the way i dont have any Wi-Fi, i want to use 3G.. there is a 3G symbol in the top right so it should fail connecting to Wi-Fi and go 3G?
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Feb 20, 2010
I just got my Bold 9700 a few days ago, so I'm still new to the whole blackberry thing. For whatever reason my phone hasn't been able to connect to the internet all day. The weather eye app just hangs for minutes when selected. The score mobile app just says no data available, connection method BIS. Has this happened to anyone else? Are there some settings I should try changing? Should I call my carrier for help? Is this just some temporary outage?
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Sep 14, 2010
my bold doesnt seem to be able to connect to my desktop software. Even if i turn on mass storage, my phone isn't recognized by the desktop software at all. i just updated to the latest version, but still doesn't work.
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Apr 14, 2010
Running 5.0.0.344 and I haven't found many glitches or faults in it if any. The only thing that hampers productivity is that my wi-fi takes about 2-3 minutes each time to connect regardless how close I am to the router. With the 8900, it would be literally 5 seconds for the wifi button to light up and be connected. Anyone can shed some light on this?
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Jun 9, 2010
I have blackberry service on my account - I am able to access the internet but my cannot connect to blackberry internet service so I can use facebook add on, instant messenger and personal email.I have been through all settings with my service provider. Host route, manual re-setting phone, installing updated software - absolutely everything. They have even sent me two new phones, but still no joy.
Upon accessing the mobileemail.vodafone.net site, when i enter my IMEI and pin it states my account is de-activated or suspended - upon browsing the web this usually happens with phones bought from ebay/stolen phones. Note-This is a brand new handset, direct from Vodafone.My account is fine, Vodafone can see no problem and have now told me they are out of answers.
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Feb 18, 2010
I just bought a blackberry bold and it not connecting to the internet. theres a message that says "unable to connect to the internet, please try again later. if the problem persists please contact your service provider." i did that but it didnt help.
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May 6, 2010
I am using BB Bold9700. Once I connected wifi everything is OK and same time I can browse through it. After 2nd day same wifi showing as connected, then trying to brose showing "Unable to connect to the internet please try again later. I this problem persists please contact your provider"
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Jun 26, 2012
I try to go onto the app world and it says "We cannot connect you to BlackBerry App World. ensure that your device is connected to the wireless network and try again." I also try to use other apps and things don't load at all. I am on T-Mobile pay as you go but I get free internet.
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Apr 9, 2012
While trying to update my apps this morning, the 9700 hung up, as did the Desktop software.I rebooted both. The device works partially but I am missing key features like the browser. When connecting to the device through either the desktop software of the web, I enter the password, which appears to be accepted, then the device hangs again.I can't update or remove the software.I get connectivity through 3G but have no browser.
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Jan 21, 2012
I have Bold 9700 with 6OS. The problem i am encountering is when i change my network mode to 3G my cell is not able to connect to the network while it did a few days back. it only works on the EDGE network, i have tried using my sim card in other phones where it connects to 3G easily but in my phone it doesnt even searches for availabe 3G networks.i have also tried re-installing my operating system of the cell but the problem still persists, cant able to get what to do. Also have tried contacting the service provider but they seem to be helpless because the sim has its 3G network in other phones.
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Apr 11, 2010
I have a Blackberry 9700 buy 2 weeks ago , and this morning i have this error on the screen : Error JVM 102 Reset !
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Sep 9, 2010
I have blackberry bold 9700 and i am getting a white screen saying this message app error 523 reset .
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May 29, 2010
Just recieved my new BB9700 and everything was fine for 3 days. On the 4.th I got a white screen with JVM Error 545 and Reset under. Seems like BB freezed..Tried to google for some help, but all I have seen were for the prev versions of Desktop Managers.. something about OS reinstall etc. Is it so?Tried to search here.. found only one post .. and mine BB didn't go swimming...
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Apr 8, 2012
I've been getting the following message when I synchronize my address book, memo pad and tasks.
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Mar 24, 2012
my blackberry bold 9700 appearing app error 523. I followed suggestions from forum for soft reset and hard reset, but i have another problem, it is asking for password whenever i click the update but the password is already lost and cannot remember entering one since i bought the phone.
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Nov 15, 2011
my BB Bold 9700 v.5 keeps displaying app error 523 and that i should reset and after reseting it it pops out again rendering it unuseable.
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Jul 31, 2012
I got permanant error 507 on my bold screen. When I try to restore from a back up through Deskstop I get a 561 error. What is the solution to get my Blackberry working again ?
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Jun 21, 2011
jvm error 102 (reset) on 9700
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