BB Bold :: 9700 Cannot Play Mp4 And Avi Files
Mar 22, 2012
The data sheet of the BB Bold 9700 says that the video format mp4 as well as the avi format is supported. But when I start a mp4 file only the audio is working. The error message: "the video part is not supported". The avi file format is not supported at all: "cannot open the file".
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Apr 30, 2010
I am usng a BlackberryBold 9700, (AT&T).I imported all the contacts from my previous backup.I copied an mp3 file from my PC to the device memory. Set this mp3 file as the ring tone to all the profiles. I did not set any custom ringtone to any individual contact.But when i recieve a call, both my custom ring tone and the 'Ringer_ClassicPhone' are playing together.Also, a file 'Ringer_ClassicPhone.mp3' is being created automatically a'/Device memory/home/user/ringtones/Ringer_ClassicPhone.mp3'Everytime I recieve a call... i get two hear two sounds... it very annoying...
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Jun 25, 2010
My BB used to be able to play the .wav files that I received by email from my office phone system. I just ran the BB updates it wanted to and now when I attempt to play a .wav file, media player opens but then says - an error has occurred attempting to play media. The media being played is of an unsupported format.
I found posts saying I needed to install the BB attachment service but I can't get the option to show in Desktop Manager even following the instructions to download and run the OS on the PC.
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May 1, 2012
I have problems charging my Bold 9900 via usb incar and it wont connect via usb and play media files. It will not charge at all and comes up with a message this device/charger is not supported or words to that effect, I've tried three different cars to no success,and different usb chargers including the blackberry one supplied to no avail. I have tried the wifes i phone in my car and that charges fine via usb and plays music... Any ideas ? ps the bold will charge via usb off my laptop or pc ???
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Oct 1, 2010
Recently my blackberry bold has stopped playing media files or voice notes, the only media that still plays is the alarm tone and the ring tone!On start up it gives the error message 'Uncaught exception : A browser content provider for video/3gpp MIME type has already been registered with the browser'.Then when you try to open a media file, the screen goes white and it says 'Unable to play content.'So far I've tried re-registering the host route tables, battery pull etc and software updates and nothing has helped.
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Jul 5, 2010
Can a BlackBerry 9700 Bold play an iTunes purchased aac audio file?
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Apr 28, 2010
I'm trying to open zip compressed file on my BB Bold and it says: Unable to display file //media card/IM_Main-40.zip Thx for any inputs and I'm a newbie to BB, so forgive for simple questions.
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Sep 11, 2010
How do you copy files from the computer to the BlackBerry 9700? I have a couple of Word and Excel files I like to keep with me on the BB.
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Sep 10, 2010
I was messing around with my blackberry and accidentally removed Windows Messenger. How do I get it back. There's no undo button and I realised it as soon as I had done it. I think it's still downloaded on my phone as I am still signed in to messenger, I just can't locate the file. Can anyone help me with this?
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May 30, 2012
sent an off market file to my phone via bluetooth which did not install because i had not unchecked the 'install off market' applications.after that i now cant find the files location to install it.
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Mar 24, 2010
When I attempt to do OTA with any JAD file I get an error on my phone. The item you selected cannot be displayed. Do you wish to save this file on the media card?
if I click No, it says:
Unsupported media type: jad
if I click yes, it just downloads a very small file and won't let me open it -- its not the full .JAD file anyway, only about 3kb. But what could be wrong?
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May 3, 2010
i used to be able to go to Media, then hit menu key, Explore, and i could view the files on my media card. this option seemed to disappear. where am i going wrong?
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Jul 24, 2011
Every time I turn it on, my 9700 displays the message: "Uncaught exception: A browser content provider for video/3gpp MIME type has already been registered with the browser". and everytime i try playing any song or video or voice not , a blank white page appears , with the words " Unable to Play Media " on it .
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Jan 17, 2010
How do u do that on the 9700? i use file explorer..i dont see any option for copy or move.
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Mar 9, 2010
I just got my new Bold 9700 and the included 2 GB memory card is showing up as almost full. Through Media Manager I see the culprit is a bunch of backup files, including a file called ArcNB.NBZ (this file alone is 1.5 GB). Anyone know why this is on here? Can I safely delete it along with other backup files?
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Jan 12, 2010
What file folder on the Blackberry (Device Memory), please, is the default for storage of MemoPad txt files? I created a sample memo and cannot find it with the explorer on either the device memory or the sd card. I am wondering whether I can use this for business -- each client has a text file in their own folder, and each client has been assigned a category for task purposes -- the text files have my billing entries, contact information, and notes about the client. I want to make use of MemoPad, but need to better understand how this thing operates.
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Sep 17, 2010
I am having BB 9700 but that dosent have Word, Excel & Power point application. I can't access Word, Excel & Power point file. How can I get it?
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Aug 10, 2010
When I try to run "Documents to Go Files" on 9700 I get the following error message- Error starting DocumentsToGoFiles47: Class'net.rim.device.api.ui.text.Breaklterator' not found. I have removed and reinstalled the "Documents to Go Files" program but get the same error.
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May 11, 2010
I just bought a 9700 a week ago and am already having a small problem! As of yesterday, whenever I open and use my music player and select shuffle and repeat all, the player will only play 2 songs, and then stop- not playing anoter song, and not shuffling to the next song. Furthermore, when I's listening to a song and press the menu button, I see on the menu list, that besides the shuffle and repeat options there is this "{2}" which I assume, means to play only 2 songs.
If anybody could advise me how to get the player back to it's old fab way of shuffling all songs and playing them throughout, rather than just 2 songs then stopping- i'd be eternally grateful
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Aug 29, 2010
So I installed the new OS for the 9700 (5.0.0.862 - Vodafone) and my desktop manager isn't letting me add new media files or anything like that. It keeps telling me that I have to turn on Mass Storage Mode for this to work. I have desktop manager 6.
My phone is an unlocked AT&T Bold 9700 and my service provider is Fido (Canada).How do I fix this guys? I'm relatively new to this whole blackberry stuff.
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Jan 25, 2010
So I checked the box to hide files on my media card but it seems that I can't get them back - I am using 5.0.0.423 and the "explore" option is not present when I click the menu button under "media". Any other ideas?
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May 12, 2010
I am new to Blackberry. How do I copy a Word file from my Laptop to the Blackberry Bold 9700 microSD 2GB memory card? Do I use desktop manager? With my Windows mobile, I could access it using Mobile device center.
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Jul 2, 2010
i have the blackberry bold 9700 and whenever i try to access Internet with wifi on the m.Internet.com site, i keep getting "an error has occurred attempting to play media".
i have the version v5.0.0.442. does anyone know why this is happening/what's going on?
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Nov 15, 2012
I have a blackberry 9700 with BIS which I've just upgraded the software from OS5 to OS6, I'm having a problem opening and downloading any music and videos from the internet, I can browse through perfect but when I try to save it takes forever to download 1 percent and then says failed, I previously had this problem with the OS5 software as well, it used to work fine when I first got the phone but recently started failing to download so I upgraded to OS6 and the problem is still the same, there is nothing wrong with my memory card as I've tried with another memory card and the problem still continues.
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Apr 8, 2011
Just got my xperia play (very nice by the way), and it alleges to have support for WMA files for music, however, when I try and copy these over I get the message saying the file needs to be converted otherwise it won't play ... is that correct? My last SE phone worked fine for WMA ....
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Feb 7, 2010
I Have A Big Question... I Been Blogging My Life For The Past Few Weeks.I Been Using A BlackBerry 9700 For Few Months. But, When I want To Upload A Video To FaceBook Or Other Site, It Said That My File Is Too Big...There Is A Good App For Me To Upload My Videos, Or There Is A Setting On My Berry That Can Help Me With My Videos..
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Mar 24, 2010
1: when i send some images or files, i always have to wait that the receiver accept the file... how can we change this option... and go back with the old style? I understood that this is a "problem" of the new version of BB messenger.
If i send an image to a contact who still have an old model (es BB 8300) with the old software, on my phone is displayed "file sent" straight, without any wait. Instead if i send an image to someone who has a new software, i have to choose the size of the image, and wait for his acceptance. And i also saw that if a contact doesn't accept the file immediately, after some time (really i cannot say how many time), there is a kind of time out of the sending (displayed on his phone)...how is it possible (on my phone was always displayed "waiting for acceptance")? How can i cancel this option?
2: with the old software if someone didn't read a message, a clock appeared on the face of the contact, and then i usually set the advice, to know when he read the message thanks to the sound. With the new software instead, i saw you can just set the advice only if the contact is Unavailable.
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Aug 22, 2010
Up till a few days ago I had no problems using You Tube. Now it won't work anymore.Everytime I try to watch a video on you tube, it says "loading." then I get a screen pop up saying "Error occurred while attemping to play media player"
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Oct 10, 2012
After I upgraded my app world, my app memory usually decrease automatically whenever I browse or play games on my phone. I need to reset my phone so that the free memory will be in its original state. What to do so that my memory will not diminish automatically.
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Jun 18, 2010
I can send files from BB 9700 using Bluetooth to other mobile phones, but I cant receive any file from other mobile phones. I already tried by pairing other mobile phone and cross checked settings.
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Jan 13, 2010
I am having problems with attached pictures. I have sent pictures (taken with my Blackberry Bold 9700 built in camera) and also from picture files on my Blackberry to my home computer and the attachment won't open! It say's .jpg.attachment-blocked-or-renamed
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