BB Bold 9700 :: Data Connection Lost Many Times
Aug 20, 2010
Very often I lose my blacjberry connection (means that the blackberry symbol near 3G is missing) It occurs often when I use google maps, and now when I use bb app world 2.0 ..Seems like when the data amount is too high, connection is lost. I only can get it back by disabling 3G signal and enabling it again ..
I don't know why it does it, I had no problem with my bold 9000, but since I changed to 9700 I also changed my phone operator..Or maybe It's due to my faceplate change and I screwed myself not moving certain parts to the new faceplate..
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Aug 18, 2010
I just did an OS update of a blackberry bold 9700 and after rebooting all the data was lost... emails, contacts, settings... I searched for solutions, found few places talking about the update software would be creating a .ipd backup file before updating OS, but didn't find any on the PC. It never has been sync or backed up..
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Jun 6, 2010
I have a 9700 on swisscom, and I have a problem. My phone used to connect to the 3G Network and BIS perfectly fine until about 5 weeks ago. It still connects to the 3G, but the symbol stays small (no data/no bis). If I turn the network settings to 2G only, I have no trouble connecting to the BIS and Data, and I also don't drop the signal. The wierd thing is that it used to work perfectly and now 3G just doesent properly work.I have tried everything I can think of, I bought a new sim card, reloaded preveious OS versions where It worked on, resend registration message, deleted my bis and so on. What else could I try? as this is 3G phone and I want to use 3G.
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Aug 1, 2010
After jailbreaking, among loosing FaceTime and MMS, I now notice that I lost my AT&T Cellular Data. I tried restarting and resetting my network settings. I can't restore because I am not home and I do not use my MacBook for backups/syncing my iPhone. Anyone else have this issue?
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Jul 16, 2010
I am in West Africa for a while and have a UK network which has worked fine. I upgraded my software when i connected to the device manager and installed. Since then i have been unable to get any emails. I usually use my WI-FI connection, which is till working but i cant get onto FaceBook or emails it just says no data connection available. I can send text messages and make calls but no emails!! its drove me mad so i reverted back to the old version from my Data backup and installed that, thinking this would help, but it still hasn't. I have never had this problem before. I tried to take out the battery and chip but nothing. (not sure what i was version i was updating but the phone says V5.0.0.592) if that means anything!! Thanks in advance to those clever people!
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Dec 17, 2015
As soon as I use Google Hangouts app by way of placing a call or by picking up an incoming call, phone data connection (4GLTE) is lost and the two parties involved in the call cannot hear each other. The 4GLTE icon at top of the screen shows no activity during this time. Once I quick the app, data connection is back on and the icon shows activity.
This is on a Verizon LG G4 device. Issue is not encountered when on Wifi.
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Jan 13, 2010
I got a new BB 9700 Bold yesterday and having problems with setting up the sync for the calendar and the contacts which are on my outlook. My hotmail email accounts are working okay. The outlook is on my PC and is the front face for my hotmail accounts.
When I go in to the BB Desktop device manager - version 5.0.1 (latest version) , I go in to the configure option on the left and it lets me click on calendar> then I select outlook and it then lets me select 'finish'. However at this stage an error box flashes up saying 'no available message stores'.
In addition when I check the wifi config on the calendar and contacts icons on the BB device it will not let me select yes on the wireless connection for them.
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Jan 8, 2010
i love my bold to death but one thing is starting to annoy me. my bold keeps on resetting itself like 2-3 times a day. is this normal. ive had the phone since november and now it just starts resetting frequently. should i bring it back?
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Mar 29, 2010
Once BES was activated, my boot-up time increased tremendously. Anyone know what I can do to decrease the boot-up time once I do a quick-pull or battery pull?
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Jan 29, 2010
I've had my bb bold 9700 for about a wk now & I can't help but to get irritated at the number of times a day it reboots itself. I will say tho, that I'm mainly noticing the problem when I'm using a app such as Pandora. BUT sometimes in the middle of a text or something it'll just reboot WTH is that all about? Any solutions besides taking the phone back? Ps: I'm new to the blackberry world so plz forgive my ignorance if this is something common with all blackberries or if its something I'm doing wrong
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Mar 15, 2010
I have the blackberry bold 9700 the LED light to alert you of messages etc. Will not stop flashing. I pulled out the battery and that's when the flashing started I thought pulling the battery out again would work but it hasn't stopped it flashes several times stops and flashes again a min later. I checked all apps and messages but cannot find any alerts. Its been over a week but the problem has not corrected itsel
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May 26, 2011
my BB restarts automatically with any setting done for rebooting atleast 2times a day.plz assist me for the same probelm n my contacts also get deleted automaticaly from my address book.
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Jun 6, 2012
I have a bold 9700, I selected sound profile loud with a standard tone, when I am called my device only rings once, any idea how to get to rimg more often??
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Nov 26, 2012
I have a Blackberry Bold 9900 with IMEI 35856604xxxxxx, I did an update for the software version 7.1.0 Bundle 2061 however I entered the password 5 times due to a non functional button on my keyboard and all data was wiped. Unfortunately I do not have a backup and I lost all my contacts and media files. Is there a way to rollback knowing that I did previously an upgrade for the software version over the air, so probably my data is stored somewhere on RIM servers.
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Apr 10, 2010
I would like for my alarm to sound more than once but I don't have the opinion under alarm to set it to sound 3 times. Where can I go to have this set as the alarm only sounds once and nothing more.
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Feb 28, 2010
all the mails coming to the inbox, i am receiving one more copy of that email again either immediately or a few minutes later.
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May 21, 2012
I've recently got a brandnew blackberry bold 9700, which I've got one day now and it just won't turn on anymore. I rebooted it because I removed an app, and the only thing it does now is blinking the red led light 4 times in a row. I tried almost everything (apploader, jl_cmder, leave batt out for one hour).
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Feb 23, 2010
I just bought my onyx around a month ago and it has been happening like 4 times already. I had to take out the batter everytime this happens. Anyway to fix this?
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Apr 14, 2012
My old bold 9700 OS 5 phone just died and I have a backup IPD file. My question is I just bought a 9780 phone with OS 6, will i be able to restore my data without any issues or losing data?
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Nov 18, 2011
this bb bold 9900 is my first bb. been using this for the past 2 months and was great. suddenly over these past few days, sometimes i cant get data conection. ping and dns lookup is ok.
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Nov 7, 2011
I downloaded the BB desktop software because I needed to update the BB, so I connected the Blackberry Bold to the computer. And somewhere it decided to clean my phone completely. I was not asked to back up. I have asked some friends and they said that usually its always asking to backup before. I'm very disappointed by the last happenings at RIM. Is there anyway I can recover the lost data. As we can do with computers can we do the same with BB phone? I also have searched on my laptop some "ipd" files and found some strange MFL files but I cannot read them.
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Jan 4, 2012
I'm not able to see any media or memory card contents (eg. Pictures, songs, voice notes etc) that are saved in my memory card storage. However, when I check the memory status, the card seems occupied with the memory consumed by this files. I do not want to loose these files as they are very important to me. This is indeed very disappointing and soul-crushing.
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Mar 25, 2012
recover the lost data from my Blackberry Bold model 9780, which I have lost today 11.50A.M.
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Aug 27, 2011
Ok the 6.0 update even wiped out my blackberry protect so I am unable to restore the lost data. Of course contacting rim/blackberry for help is not an option.
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Sep 27, 2011
my BB bold 9700 was stolen two Saturdays back and the person is contacting some of my contacts on the phone. Unfortunately I did not activate blackberry protect neither did I set up the backup facility.
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May 14, 2010
I upgraded to OS .656 last night, and it somehow messed up my phone and made it to where I had no Wi-Fi connectivity unless I turned the phone's cellular radio off and forced it to use Wi-Fi. Otherwise, it would just use it's painfully slow EDGE network.
I downgraded back to .593, and all seems fine. It connects and the Wi-Fi logo goes from gray to white, as it should. But that process (connecting and the logo turning white, indicating connection) takes about a minute. The network's name will show up, the Wi-Fi logo will show up (in gray), and then after about a minute it turns white and I'm connected.
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Mar 6, 2010
Network Name is on home screen + Wi-Fi indicator is dimmed.User Manual reads:Your device is connected to Wi-Fi network but does not have access to BlackBerry services over the Wi-Fi connection.After several hours perhaps overnight the Wi-Fi indicator comes on and then I HAVE "BLACKBERRY SERVICES". until the next time I leave the house and drive down the road.
My point iswhy should I have to wait an indeterminate length of time before I can use Wi-Fi internet services? From the time my Wi-Fi network name appears on the screen I should be able to access internet via Wi-Fi.what gives? How can I overcome this indeterminate waiting for the system to gain acces to "BlackBerry services" over Wi-Fi.
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Aug 8, 2010
Phone worked great for a week, then I installed the BBDM software and attempted to install a new app and It starts the process but at the end says it cannot connect to the device. Problem is, the BB is now completely reset and has none of my apps, contacts, pictures, videos, or anything else. Any ideas? I'm about to lose it here.
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Jun 11, 2012
tried to transfer contact data to new phone 9900 using blackberry manager on pc. now seem to have lost all contact data from old phone and sim.
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Jan 1, 2010
So on New Years Eve I had my pone turned off from 10pm - 1am. Upon turning it back on I found that all the pictures I had taken in the previous 2 weeks were deleted, all but one picture that is. Now, a few days ago my phone wouldn't show pictres in the media tab at all, so I took out the battery and replaced it and pictures showed up. I tried this again for fiding these pictures and it didn't work. Have I lost all of my pictures or will they magically come back again? Anyone else having this issue?
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Feb 21, 2010
I'm currently travelling and it is cheaper to use a local '3' 3G dongle for my laptop rather than my phone. I was wondering what the easiest way to get my blackberry to connect to the internet using my netbooks (win xp) connection? I would like to use BB Messenger for free. There doesn't seem to be a easy way to do it, I've tried Bluetooth and ICS but with no luck.
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