Bold :: Lost My BB 9700
Sep 27, 2011
my BB bold 9700 was stolen two Saturdays back and the person is contacting some of my contacts on the phone. Unfortunately I did not activate blackberry protect neither did I set up the backup facility.
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Jan 1, 2010
So on New Years Eve I had my pone turned off from 10pm - 1am. Upon turning it back on I found that all the pictures I had taken in the previous 2 weeks were deleted, all but one picture that is. Now, a few days ago my phone wouldn't show pictres in the media tab at all, so I took out the battery and replaced it and pictures showed up. I tried this again for fiding these pictures and it didn't work. Have I lost all of my pictures or will they magically come back again? Anyone else having this issue?
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Jun 9, 2010
I have a Bold 9700 on the Bell Network and have lost all the BB functions. Phone was working fine and then I lost all ability to access email and BBM.
The email icons are there but the BBM icon vanished along with all my other app icons (NHL, Weather, ZoomPass etc.). I've also noticed that the blackberry logo that is usually beside the 3G icon in the top right is also gone. What is weird is that the phone can still make calls, text and browse. Bell data support says everything is fine on there end. I've wiped the unit via JL_Cmder and reinstalled the latest OS 5.0.0.545 and still not working.
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Jan 3, 2010
My 9700 was being real buugy, not allowing me to open a sms text. So I powered the phone off then back on. I wanted to add some music, when I looked in the music folder I noticed all of my media had been deleted. Not real happy with RIM. I guess this is why the BB is known for being a work tool and not a media device.
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Jan 30, 2010
I have the bold 9700 V5.0.0.321 I had all my contacts duplicated due to sync of my phone with the gmail.on one the contact it duplicate about 10 names and when i tried to delete one of them it deleted everyone of those names. I found out (maybe the wrong way) that you go to the address book press Options -> then press R S E T -> which deleted all of my contacts in the address book and now I cant restore it back. Every time I input the data names and numbers it wont save it. I had the back up but it says the DM doesn't recognise the data. Is there anyone that can help me on how to put my contacts back into my phone.
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Sep 5, 2010
I seem to have lost the SMS and MMS option on my phone it doesn't appear on the menu screen anymore and all SMS history has been deleted when I go into the messages option on the home screen. I am able to compose an sms but it doesn't seem to send or store once I press send I'm not sure how I have managed to do this.
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Aug 14, 2010
Anyone else noticed after updating to 5.0.0.743 that they've lost the ability to stand-by with top right button? Is there an option somewhere i'm not looking to set what each button does.
I do alot of single handed typing/everything on this phone and it's impossible with my hands to reach the keyboard lock button. It also increases the risk i will drop my phone in the lake when boating because the only way to single handedly reach the keyboard lock is to remove my right hands pinky from below the phone thats holding it up, pinch the screen to twist it and then press the button (all single handedly).
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Apr 29, 2010
How do I retrieve my lost BBM icon? I still have the ability to do BBM instant messaging. The icon does not appear in my instant messaging folder so I am unable to move it to my home screen.
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Jun 13, 2010
I appear to have deleted/lost my Media Icon... I used it a few times OK and then after connecting to my PC (may be a coincidence) I cannot locate it and have to look at my music and picture files through the Files Icon. The memory card is located OK and I have my music and pictures on it.
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Aug 18, 2010
I just did an OS update of a blackberry bold 9700 and after rebooting all the data was lost... emails, contacts, settings... I searched for solutions, found few places talking about the update software would be creating a .ipd backup file before updating OS, but didn't find any on the PC. It never has been sync or backed up..
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Apr 23, 2012
have a blackberry bold and today received an email when i switched on the phone saying i had to enter my user name and password to continue to receive emails i had not switched anything off and everything was fine yesterday i went into settingsand entered my email address and password yet the answer was "blank user name. Type a valid user name" i have no idea why this has happened adn i cant reactivate the emails,
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Aug 20, 2010
Very often I lose my blacjberry connection (means that the blackberry symbol near 3G is missing) It occurs often when I use google maps, and now when I use bb app world 2.0 ..Seems like when the data amount is too high, connection is lost. I only can get it back by disabling 3G signal and enabling it again ..
I don't know why it does it, I had no problem with my bold 9000, but since I changed to 9700 I also changed my phone operator..Or maybe It's due to my faceplate change and I screwed myself not moving certain parts to the new faceplate..
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May 26, 2010
I went to install some software on my 9700 through DM and it removed the Word/Excel readers from Applications. Does anyone know how how I can get those back?
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Sep 19, 2010
Blackberry 9700 running 5.0.0.400 (Platform 5.1.0.110)SMSes cannot be opened and after hard reset disappeared !
Only left 1 or 2 SMS which were okay all along.
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May 6, 2010
I seem to have lost some contact information. Though many of my contacts are still intact, others no longer show a secondary phone number I once entered, or some contacts seem to have disappeared completely.The strange thing is, when I dial one of the "lost" numbers manually, the contact's name does show up! But I can't find it in the list of contacts. I have already checked and unchecked the Business and Personal options in the filter menu, but that didn't do the trick.Any suggestions on what I might be doing wrong?note: this problem is not my own - I'm asking for a friend of mine
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Mar 13, 2010
I'm was just looking at the app store put my phone down to do something picked it up and I have jvm error 529 on my screen my phone is in great condition don't look at any dodgy websites memory in not full. Why has this happened??? I have lost all my vids and pics which meant a lot to me none have been up loaded to my computer
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Jun 11, 2010
I just lost my BB App World icon after doing the recommended update to version 1.1.0.35. I downloaded it twice but the icon is nowhere to be found. I know the application is on my phone, when I go to "options" and then "Applications" I see it listed. Just can't find the icon to open it. Usually I can find stuff in the Download folder. I have software version v5.0.0.405 (Platform 5.1.0.112)
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May 30, 2010
Redirect me to a post that may already be up or useful. First off, I apologize if I am posting a deja vu post. Secondly, I'd like to know if anyone has a fix for my 9700, I have owned this phone for 2 months, one week in to using my bold, I lost all of my info, everything was gone. It went back to the original background pic and everything. It didn't really phase me because I had only had it for a week and had only put in a few contacts.This morning I woke up to my BB plugged into my Macbook, which is the usual site, but when I unplugged the bold 9700 from my macbook everything was gone again, I took it to the bell store and they said there was nothing they could do, and that "that shouldn't happen, did you back up your phone?" I of course haven't had the time to back up my phone and I know it would save me right now but this still should never happen, I was only charging my phone and now everything on my phone is gone. I play JR hockey and all of my hockey connections, emails and texts are in that phone, I literally have 200+ contacts that I need and can't ever get back.
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Jan 4, 2010
I have a BB Bold 9700 and during the holidays, I went to my parents' place, where there was no cell coverage... But the weird thing is that my Contacts disappeared as soon as I lost connectivity.... I figured they would reappear when I had coverage again, but not!
So I did a restore from my latest backup in BB Desktop Manager (latest version) and it still didn't work... I don't know what to do anymore...
The rest is still there, calendar, saved messages, pics, etc...)
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Apr 16, 2012
I lost my bb bold 9700. Can I locate it using my pin? How can I lock it by remote or wipe my memory card?
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Jul 13, 2011
Since I switched phones from a 9000 to a 9700 I tried doing this through desktop manager. But everything got erased from the 9000 (contacts, everything!) and nothing got uploaded to my 9700. Is there any way I can find the lost info??? I am pretty sure i never did a back up from the 9000. I cant believe I lost all my contacts!!!
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Jan 13, 2010
I got a new BB 9700 Bold yesterday and having problems with setting up the sync for the calendar and the contacts which are on my outlook. My hotmail email accounts are working okay. The outlook is on my PC and is the front face for my hotmail accounts.
When I go in to the BB Desktop device manager - version 5.0.1 (latest version) , I go in to the configure option on the left and it lets me click on calendar> then I select outlook and it then lets me select 'finish'. However at this stage an error box flashes up saying 'no available message stores'.
In addition when I check the wifi config on the calendar and contacts icons on the BB device it will not let me select yes on the wireless connection for them.
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Jul 13, 2010
I have a BB Bold 2 (9700). The Media Card slot wont lock down the card and keeps springing it out. If i keep the card pressed down it works but wont lock down.
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Sep 3, 2010
I have Outlook 2007 on my desktop computer and use BT as a service provider and for my email, my Blackberry supplier is Vodafone and I use BIS.I have noticed that if my Blackberry receives an email first I don't get the same email delivered to my desktop. If my desktop gets an email first then the same email will be delivered to my Blackberry. I was happily deleting emails from my Blackberry thinking I would have them all on my desktop but I now find I have to check what emails I have on each before I delete anything. Is this an issue that anyone has come acrosss before and how do I resolve it apart from synching the Blackberry and desktop?I'm often away from the desktop which is why I bought the Blackberry in the first place.
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Feb 17, 2010
I've owned my 9700 for nearly 2 months now and I'm still not used to the keyboard. I prefer my 8310's spaced out keys. has anybody replaced the 9700 keyboard with the Atlas keyboard?
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Jul 26, 2010
I have a problem with my Blackberry and would be grateful if anyone knows what the problem is.I have only my Blackberry 9700 bold for 1 month or so.I am unable to lock my keypad by using the lock key on top of the phone. This has happened before but after charging my phone it started to work again. I have turned my phone on and off, tried charging it and the button still doesn't work. Although the keypad will lock when I put it into the leather case.Do you think it is a problem with my blackberry and I should return it? Or is this a problem people have had before and if so, how do I fix it?
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Aug 21, 2010
My Bold is stuck on the boot screen (at about 75%). I've tried many battery pulls with and without the SIM and it keeps doing the same thing. I've searched what I think are all the threads on here relating to this, but I'm still stuck. I'm able to connect to the device if I run Loader.exe like a user suggested, but I don't know how/where to get software to load onto the device. All the places I've searched for an OS says I need to go into the device to find information about it. Well, I can't get into the device to do that. So, how do I know what OS to download and install? I really want to exhaust all possibilities before I have to completely wipe the device because I don't have a current backup. But, even if I wipe the device, I'm going to need to download an OS which I can't do now.
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Mar 20, 2010
First two locked up constantly and rebooted. All I did was:
Set up Yahoo Mail
Download Google Maps, Point, Movies
Download One Theme - 18 Icon BlackBerry 9700
Sync with Yahoo Contacts
Sync with Lotus Notes Calendar Only.
Back Up
WiFi connection to home router
Bluetooth headset
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Feb 22, 2010
Profile pics pop up from facebook friends in my address book when they call on my pearl 8120 but not my bold 9700. What am I doing wrong?
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Jun 2, 2010
I have recently purchased this 9700 (3 weeks ago) and am generally very pleased with the device. BUT If I leave the BB 9700 connected overnight to the computers USB Port for charging, and, obviously, after a few hours the computer will go to sleep, thus turning off the power to the USB port In the morning I find that the BB is: Off and will not turn on, unless it is power reset. In other words I have to open up the back and pull the battery for a second then after It is put back in the red light will display nevertheless it will turn on and be fine once it boots back up. There are no other indications or problems. I notice that other people have similar complaints with their BB's.
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May 3, 2011
After I upgraded my bold 9700 to OS6, I lost my BB maps app. I search for it on my phone and I can see maps in the help section on my phone, but it is no where else!
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