BB Bold :: 9900 Hangs After Booting?
Jun 22, 2012
I have been using 9900 from last 6 months and now when I'm booting my fone, it boots completely and hangs on the desktop screen from atleast half to one hour. During that time only trackpad works but nothing happens. After 30 - 45 mins it starts working. Fone locks itself when backlight goes off. To see if the fone has started working we have to click lock button to see the screen.Have changed os, upgraded with 7.1 then downgraded with 7.0.0.540. Did security wipe, removed all applications. Still nothing is working.After every boot it takes more than 30-45 minutes to work normally.Strange behaviour.
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Jan 17, 2012
updating of software, tried to update my software for my BB9900 and it hangs at the restore area where it says Database: Handheld key store. What do I do? I'm not sure if I should plug it out.
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Mar 27, 2012
I bought a BB Torch 9860 a week back. Yesterday night the handset got switched off as the battery had exhausted. In the morning when I was trying to switch it on it was not coming on. I put on charging, there was no indication of charging for some time then it started booting. The booting indicator (the line which indicates that the handset is being booted) went half way and stopped. The system did not respond to switch off button. The battery was removed and put back to restart. Every time it boots to half line and hangs.
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Oct 21, 2011
My BB Model 9900 and OS7. Last night I reset my BB, during the re-start my BB hang. Then this code 'JVM Error 517' ...Reset. How to re-install and retrieve my data.
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Jul 10, 2011
I noticed as I woke up this morning that my Blackberry was dead, completey dead, was not on at all. I tried connecting to the wall outlet, all i get is the red light then it goes back off. At first the red light would be stable as usual when booting up. Now it jus flashes twice then goes off. I tried jus leaving it to charge for a couple of hours...still nothing. i also tried connecting via USB to my laptop, it does not even detect it.
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Sep 8, 2011
I upgraded the device software for my BB 9700 At&t from 5.0 to 6.0. Shortly, thereafter I started seeing an App Error 200 reset on the device. I tried to reset but it doesn't boot up. What do I do?
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Dec 27, 2011
My good old Bold 9000 has gone dead! At first I thought it was the battery and I replced it. Now it just flashes at intervals of a minute four flashes until the battery dies. What could be the problem? I tried to do a system restore but its not connecting to the computer.
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Jan 7, 2010
I am unable to open my 9930 phone. When I remove and replace the battery, the following error code appears (after a long 5 minute or longer wait):
"App Error 200" Reset
When I do the reset, the phone cycles thru to the same error code. I did load a application prior to this problem, into the application folder...which may have corrupted some files?
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Aug 19, 2010
About a week ago my bb was dropped into a cup of tea (which had sugar and milk in) and I quickly took out the battery and stuck it in a bowl of uncooked rice for a few days. It was working about 2 days ago, except the keyboard was sticky so I turned it off and got some isopropyl alcohol cleaner and followed some instructions on how to open it all up and clean it which I did.
Before I cleaned it, I turned it on and the loading screen came up, only it gets to about 5 or 10 percent then restarts itself which it then proceeds to do over and over. I have looked into this problem and it seems I need to reinstall the os, even though it wont stay on long enough to connect through usb? Is there anything else you guys think I should do? I have read somewhere to dip the whole phone into the alcohol then leave for a few days to dry?
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Nov 7, 2012
My Blackberry Bold 9900 is not turning on.Details: A battery pull has not fixed my problem.I tried using another 9900 battery, however it did not work.My battery does not work on other 9900 devices.There are no signs of moisture, nor has there been contact with water.The LED light doesn't show, nor does anything on the screen.
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Mar 27, 2012
My blackberry 9700 has started hanging quiet often.Also it always shows application storage memory full. Where as my memory card has a lot of space available.Few people said that the application storage is in d phone memory and not the media card, however applications that I have are only whatsapp, fancy smiley, shazam, Google talk, you tube, blackberry world, bbm, blackberry travel and protect.And other default applications like a calculator and file manager etc.Would this be the reason that it is working slow or not responding at times? I clear d log at least 3 times in a day but still the problem persists.
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Dec 29, 2011
I was updating the blakberry device software on my bold 9900. It was going good then during the " erasing applications" phase the process hangs. I have been waiting for 2 hours to g et it done but i am not sure if i am allowed to interrupt it as according to the message if i interrupt the process it will make the device unusable.
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Nov 7, 2012
My blackberry bold just wont boot, it hangs on 70% of the loading screen. i've tried it all:
Flop battery out, wait, put battery in - nothing Boot it up without SIM card - nothing Boot it up in safe modus - nothing Keep it on the loading screen for a night - nothing Keep battery out for a night - nothing Hook it up to computer - nothing (Computer sees blackberry, when it hits 70% loading connection lost. due the fact it wont connect to the computer i cant preform a nuke or a format..
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Apr 8, 2012
I bought a Bold 9780 about 3 months back and just recently it has started to give me trouble. It restarts on it's own and sometime just hangs. If I try to switch off the phone it just hangs.
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Apr 9, 2012
While trying to update my apps this morning, the 9700 hung up, as did the Desktop software.I rebooted both. The device works partially but I am missing key features like the browser. When connecting to the device through either the desktop software of the web, I enter the password, which appears to be accepted, then the device hangs again.I can't update or remove the software.I get connectivity through 3G but have no browser.
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Jan 12, 2010
I recently bought a Blackberry 9700 from T Mobile, 5,0,0,351 platform 5,1,0,98 and each time i try to scan a friends bbm barcode nothing happens. I have tried diffrent computer screens and diffrent positions, sometimes the phone just hangs and i have to do a battery pull. I have downloaded OTA the new bbm because my desktop manager woont update it. It is not a big issue but i was wondering why it isnt working.I dont know if its ok to post a diffrent problem but i thought it would be easier to get an answer then to make another post. The 2nd problem i have is with voice dialling, it doesnt load if it has a big number of contacts, i fixed it by deleting most of my contacts. It works fine now, but i waz wondering if there is a way to fix this so i can have more contacts.
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Jun 16, 2010
During the boot process, my status bar hangs about 2/3's of progress. Directly under the "E". After a few minutes, it will then continue. Anyone else notice this on theirs?
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May 18, 2010
After upgrade my bold from 4.6 to 5.0, when system starts appear a message box with a text like this:"This mobile device contains confidential software and property of RIM etc..."
at the end has a OK button but I can't click! I press the scroll, enter key, space key and nothing! If I don't click in this button I can't do anything in the phone!
If I pull over the batery and boot the phone, it's starts normally and this screen appear again and I stuck again!
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Feb 15, 2012
I just let my BB upgrade to version 7, and now it hangs in sync - at the "preparing sync preview" stage. What do I do now????
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Sep 8, 2010
I was running it for like 2 weks and it was fine, all I use it for is to backup my phone..But today I tried installing an app through the BB Desktop Software, whenever I click on the applications seciton, it just says reading device applications...loading.........and hangs there forever.....I am thinking of installing v5......
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Jul 19, 2011
I have recently updated the BB Bold 9780 with RIM version 6.0 Packet 2475.Now it hangs a lot and draining my battery I tried downgrading it to the previous version but this seems not possible.Also its very anoying when the phone starts ringing and I want to pick it up, its not possible. There will be a sort of clock showing and the keyboard is completely blocked.The only solution is the remove the battery from the device and place it back in.
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Jan 5, 2010
I just got this Blackberry on Dec 31, '09.I installed the DM software from the CD and now I was going to attempt to synchronize my phone with the desktop for the first time.When I plugged the phone in to the PC, it immediately said there were updates available and I just kept hitting Next until it apparently started the 12-step update process.Now my PC has been sitting at the download step (Step 3 of 12) downloading the same module for over 30 minutes now.
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Sep 14, 2011
I have 3 mail accounts connected to my bb. Originally all posted to one folder messages folder in the message 'center' where all the sms etc go into (middle of the screen icon at the top) i am not sure what has started to happen but suddenly i then had 2 messages folders and now i have 3. They all go to the same place and sometimes contain the same message which just appears in all 3.
I think this started when i started configuring the sync of the deletion of the folders "folder reconciliation". how i can delete these additional folders as they are just a nuicense they mean very little as mail is randomly flowing into them.
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Mar 7, 2012
I had recently downloaded and installed the new os 7.1.0.267 os from SK Telecom form the software download page of on blackberry site to my bold 9900. Upon doing that i was able to access the new mobile hot spot feature and even set it up for use after calling my service provider for the APN which is Lime Jamaica. I even tested it by using another phone which detected it. However sometime afterwards about 30 minutes to an hour later while listening to music my headset got pull out by mistake and upon putting it back in realized music wouldn't start playing back after pressing the side button. Unlocked the phone only to see the play icon highlighted in music player but nothing wouldn't register when clicked with trackpad or touch screen. plus got a message on the screen saying that device media player was busy, which continued for a while. Did a battery pull afterwards which fixed the problem. However a few hours later when i decided to show a friend the new feature and test it by connecting his phone, upon accessing the connections menu the mobile hot spot option was missing even in networks and connections. essentially it disappeared form the phone the only apps on the phone besides the default ones was wikitude and whatsapps. Even after a factory reset it didn't return. Did a clean wipe of the os and installed the os again upon which the hot spot option returned only to disappear again after about a few minutes at which time no extra apps was insatlled just the default ones. Have no idea whats causing this and whats worse the 7.1.0.267 download has been removed from the Sk Telecom link.
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Mar 17, 2010
I just bought blackberry 9700 3day ago.... i useing blackberry massanger, 1st day and 2nd day its work fine... so my friend ask me to join a group... after i accept the invitation to join this group. i found out that, my massanger cant work, the system down means "hang UP " can't do anything with it so i need to restart it...
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Jan 22, 2012
i got a 9900, just got the BIS from Vodafone NZ, but here is the thing...i can send and receive txt and call, even use bb internet brower to surf internet but i can not use BIS, like facebook, twitter etc also push mail.checked with Voda NZ, they said my phone is regist under another provider therefore i can not use it in voda but it is new one, im the first owner.
PIN 29262C9B
vendor id: 603
platform 5.0.0.734
app ver: 7.0.0.585(2406)
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Jun 21, 2012
I dont seem to be able to DL OS 7.1 for my bold 9900, I am based in South Africa and use Vodacom as my SP.I tried to update my software over the air this week but it tells me my software is up to date, yet my phone tells me that my software is version 7.0 Bundle 2406.
Is 7.1 not available in SA or over the Vodacom network?
I really want to upgrade as some of the features on 7.1 are what I am looking for.
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Mar 29, 2012
I need advise my BB 9900 keeps restarting. It gives me the loading/starting up screen then the screen turns white and gives me a red light at the top then the whole process starts again.
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Jul 20, 2012
I bought 9900 7 months ago and phone has 3 years warranty. After ı used phone 4 months, One night, before sleeping, I plugged it to charger and went to sleep.Morning my mobile was dead. I took out the battery and the reput it. only red indicator was blinking.
- I tried to reinstall BBOS 7 but phone was not connecting to desktop software.
- I tried bbsak it also couldnt connect
- I tried to install OS with application ( after deleting vendor.xml file) loader, but when it comes to middle it gives " JVM couldnt be loaded "
Then I putted it into its box and went to warranty service. Warranty service took it for a week. Then they called me and said, You have your phone dropped and thats why your phones "mainboard" and "processor" has been damaged. So, it will cost 50 dollars for fix.I said, I didint drop the phone and there isnt anything visually damaged on the phone(It is same as new phone), On the other hand phone has warranty, so why should ı pay 50 dollars? because you have dropped your phone and it makes it out of warranty.
Then I gave 50 dollars and waited for a week. while waiting I realized something. what kind of "mainboard and processor cost 50 dollars? Isnt it very cheap? even impossible.
anyway they called me and said that " we couldnt repair your phone and your phone is dead Now, I really dont know what to do, and dont want to live it like that. Somehow I have to access to blackberry or RIM and explain my situation.
BUT HOW? I live in Georgia, I am Turkish and there is no official blackberry service in this country, So What can I do ?
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Oct 8, 2011
after updating my Bold 9900 tho Firmware 439 (I hope, it will work mith my BMW), I can´t power on the 9900 normally. It doesn´t react in any way, so I have to put out the battery and of course put it back . After that I can power on the device.
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Mar 31, 2012
My Blackberry Bold 9900 is running OS 7.0 and i've tried updating it through the blackberry site and the blackberry desktop manager and both say I'm running the most up-to-date version. Is there anything I can do to update to OS7.1?
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