BB Bold :: 9780 - Black Screen After Update?
Jan 1, 2012
Device info:Blackberry Bold 9780 on Orange UK - Software below.I just tried updating my BB to the latest OS, and after the update, I waited until it said "safe to remove", and then unplugged it. I waited 15 mins and it still didnt do anything, so I pulled the battery out but it didnt work.The screen is working, as I can still see the dead pixel that was there beforehand, however it just black, with the one dead pixel.I tried downgrading it after the the firmware below (I'm not sure what it was originally on) but that didnt work either.
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Jul 30, 2012
I have this huge black spot to the top right of my screen. I m sure I did not drop it or damage it anyway. I got a similar problem couple a months ago when a small spot appeared at the bottom left corner of the screen. But it went away on its own in 10-15 days.
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Feb 10, 2012
i my BB 9780 stuck on blackscreen and red light is blinking.
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Apr 5, 2012
I accepted the update for ios and now my phone is going from black screen to apple screen. I have tried turning it off and holding both buttons NOTHING! I also hooked it up to my computer and went onto iTunes and it does not show as a devise?
Info:
iPhone 3GS
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Apr 12, 2011
I'll have a problem when try to update my device software ( Now is 6.0.0.285 and the new one is 6.0.0.480 ). It says : ' Rim. Transcoder has stop working'. I tried to check online for this solution, it's not work. I used Windows 7 Professional Edition to update my Blackberry..
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Jan 29, 2012
I have updated my software yesteerday as instructed through Blackberry,howvere now it wont turn on. It turns on so that the blackberry logo shows up with the loading bar loading underneath then about 3/4 of the way through it blanks the screen and starts again.
I have tried taking the battery out when it is running, I have also tried leaving the battery out and it still isnt working.
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Jun 26, 2011
BB Bold 9780 is frozen for days. I downloaded an update from APP World and when I rebooted device it shows BB Logo and the loading line fills up from left to right but never changes screen. The phone is locked in this mode. Is there a manual reset pinhole? The update was for the Traveler APP upgrade free.
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Aug 4, 2012
I wanted to update my bold 9780 through BBSAK.I wiped it and soon it gave an error 507..Then I installed the new software on my PC and deleted vendor.xml. Then I used loader file to run it but then it says it BB desktop software does not have any software for BB device, please contact system administrator....And stops at the window which asks for .alx/.ali file
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Jun 10, 2012
i just updated my bold last night and after the update the phone was supposed to restart and when it powers up and the blackberry sign come and its loading, it does so to some point and just goes off, then restarts again.
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Jun 20, 2011
After updating my BB Bold 9780 the option under the Device options called "Software update" is no longer there.I bought it today and there was an uodate for the software and I've done it.Also I have to specify that I don't have a special carrier subscrision for Blackberry. I'm using it with a normal subscrision.
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Jan 6, 2012
I was updating my Blackberry Bold 9780 using Deskop Software when my computer went into sleep mode (forgot to change the settings). So when I woke it up, "app error 200" occurred on my bb screen and I had to reset it and stop the update. Now it won't turn on. I tried the battery pull but nothing changed. The progress bar on the welcome screen goes almost until its end and stops, after some time the same error screen appears.
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Apr 27, 2012
My Bold 9780 screen goes white and i tried rebooting. It works after that but in day 5 to 6 times it repeats
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Dec 2, 2012
Screen has gone white. Was gradual over couple days now does not work at all.
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Sep 1, 2011
I recently went to press the unlock button on my blackberry and noticed that the screen had gone all white, it has no hourglass or error number on it, just a white screen which fades to and from black as i unlock/lock my phone.
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Apr 9, 2012
My screen has gone white and it didn't drop or get wet, it just went white but I can still receive calls and messages.
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Nov 19, 2011
I have a blackberry bold 9780, on o2.Last night i took it out of pouch to go and make a phone call and the screen went white, i locked the phone and then unlocked it a few times and it went and worked perfectly fine after that.After making my phone call i then put my phone back in the pouch and left it for an hour i went to use it again and it did the same white screen but it didnt go back to normal.. After looking on the internet i see it could be a software problem, so i plugged my phone into my computer and tried to update it... After a slight difficulty i did this and it did work for about 2 minutes...It then went white again after wiping the hand held and re loading the OS its still not working.
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Jul 19, 2011
I have recently updated the BB Bold 9780 with RIM version 6.0 Packet 2475.Now it hangs a lot and draining my battery I tried downgrading it to the previous version but this seems not possible.Also its very anoying when the phone starts ringing and I want to pick it up, its not possible. There will be a sort of clock showing and the keyboard is completely blocked.The only solution is the remove the battery from the device and place it back in.
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Jul 27, 2012
I have a question: I recently my Xperia mini pro (the internal name is K17) get back from a repair process. In this mechanical keyboard is repaired, the way the phone is about 5 months old. After I get back the phone, I've been updating it with PC Companion to the latest Android 4 ICS, which is offered by SE here in Germany. After the update I now have the problem that the phone at least once a day, usually several times the system or maybe the screen seems to freeze. Mostly it reacts no more (the screen stays black), sometimes you can press the power button and the lights of the back and menu button lights up (the screen is still black). Only removing the battery bring the phone back to work again. After a quick phone call to the Supporthotline from SE I performed again with the PC Companion a repair installation with the Android 4 ICS. This has not solved the problem. Has anyone else experienced this? How can I fix it? Is this a hardware problem with the screen or is it the ICS update? Is there an official way back to the 2.3 Gingerbread Stock ROM without send in the phone to SE again and without losing the warranty?
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Nov 6, 2012
months ago my new BB 9780 showed a white screen up when i ended a phone call. my device working properly right now without any problem even it goes to lock mode and when i press the lock button it's goes on again. the main problem is that sceen is just white white and white. i have tried to disassemble the device for 2 times and screen works great for minustes each time i assembled it back, but the problem begins in a while and screen goes white again.
enclosed that there is no one who knows about fixing BB in my country! and as you see from my bad english i'm not living in a blackberry-supported country
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Sep 3, 2012
So this problem started about 2 weeks ago. If I press in the bottom right corner of my screen and the end button, it will turn the whole thing white. But once I press the lock/unlock key, it locks and then I unlock it and its fine again. Its not a year old yet but I bought if off ebay so I'm not sure if its covered under warranty(though the listing said it said it was).
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Oct 9, 2011
my bold 9780 keeps showing a white screen. i kept trying to reboot it but whenever the blackberry reboot screen came up it changed to a blank white screen and wouldnt move from there. i took it into a o2 shop & they said to update the software so i did that but still the white screen shows. although it doesnt show now when i am trying to reboot my phone it still shows it while im using my phone and i have to do a battery pull before it will leave the white screen. i can still recieve messages while the white screen is there but i cant see the screen to read them.
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Feb 4, 2011
I received a call yesterday in the evening and the screen turned white. I tried removing the battery + pressed alt, right caps and del but still did not work. Also tried reloading the OS although it has the latest version of 6.0.0.264 using application loader yesterday. It did not work either. But today morning I went to carphone warehouse, they tried to tweak it but in vain. They suggested it was a hardware problem and had to be sent to bb support (which takes 28 days!!) It was still showing a blank screen. When i reached home, surprisingl y the cell phone was fine (dun ask how). I restored the data which i had saved on the laptop. After a few min tried calling up a friend, and the cell went blank again. I just pressed alt, right caps and del n it seemed to be fine again. Tried calling up and problem still persists.
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Mar 24, 2012
Last week, I was just playing games on my blackberry, then that white screen appeared.I've changed the screen. But still there is a white screen. Just blank. My phone just appeared normally on Blackberry Desktop as usual. Then, I did the reset to factory, and wiped it. But now, my bb doesn't appear on Blackberry Desktop.
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Oct 12, 2012
I have a BlackBerry Bold 9780. Whenever I try swtiching it on it just stays on white screen and at times few vertical lines but usually it's on white screen. All I can do is lock and unlock the device. I tried wiping off data and install new OS and updating the OS but no use. When I reinstall a new OS I hear some music. When ever I press the voice command button on left side I hear it telling 'say a command'.What is the problem and how to get my BlackBerry up and running ?
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Apr 28, 2012
I plugged by phone in to charge it and when I woke up the screen was white and had stripes on it. The phone can accept calls, but nothing else works. This phone is 14 months old and of course out of warranty now. Bell is telling me that it's going to cast $150.00 to have the phone repaired.
I have never dropped the phone, got it wet, or anything, this just occurred all by itself. A friend of mine also has a Bold and the same thing happened to her today. Could this be some sort of programming issues with RIM, or just extremely lousy phones they make?
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Apr 20, 2010
I am using a Blackberry 9780. I am not able dial out by name from the home screenWhen I try doing that it open up a search window. How do I fix this?
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Apr 10, 2011
A couple of days ago my phone started showing a blank white screen at non-specific intervals. The problem has become worse and I can't seem to view my screen properly. The phone itself is working fine (I am still receiving calls, texts and emails) but the screen won't show anything.I have repeatedly tried to reboot it by removing the battery but that hasn't fixed the issue.
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Dec 30, 2011
Screen has gone nearly white with a few lines, messages and phone still work but no screen
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Feb 6, 2012
Today, a white screen started appearing on my Blackberry. I've almost never dropped it (maybe twice in my life, with the cover on it), but it have been through rough cold temperature (-15 while snowboarding or skating), if this information can help.
The screen first black out (it's kinda grey-ish with lots of vertical lines, mainly black, some whites and a few colored) then turns white with ONE pink vertical line. Really weird. I try to make it disappear by clicking on the lock buttons multiple times and on the shortcuts key, sometimes on the track pad, and the screen becomes perfectly normal sometimes. Except when I press the shortcuts key, there's a big rectangle (not full screen but almost) where the text is blurred... Sometimes it disappears, or black out again. I tried to restore a previous back up file: didn't work, tried to reboot it by removing the battery: failed.
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Jan 5, 2012
I left my N8 while it was updating , when i came back the screen says Nokia PC suite has stopped working but after i closed the program and opened it again the update page says "Update Complete" after that i noticed that the PC suit/Computer is no longer detecting my Phone and the Screen is already black. I tried to turn it off and On (only felt the vibration), Already tried the 8-10 seconds hold on Power button (and felt the 3 vibraions), still not working. Also tried the 3 finger thing to no avail. I felt regret for updating my N8. I shouldnt have click that update button on the Pc suit.
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Apr 17, 2012
I have updated my iPhone 4 from iOS 5.0.1 to 5.1. The screen went black and start vibrating, I couldn't restore or have it hard reset. I let it vibrating for 4 hours until the battery went off. Then I used the restore through iTunes (lock+home keys for 10 sec then only home key) and manage to restore the phone with iOS 5.1 (not 5.0.1 that was the initial iOS - I don't know how it did that since i factory reset it. The problem now is that I got a big rectangle (75% of the screen) in the middle of the screen that flicks all the time (when the screen is black you can see the rectangle in the middle of the screen as grey). The phone is brand new, I just activated it today.
Info:
iPhone 4
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