BB Bold :: 9780 Doesn't Power Up After Update
Jun 10, 2012
i just updated my bold last night and after the update the phone was supposed to restart and when it powers up and the blackberry sign come and its loading, it does so to some point and just goes off, then restarts again.
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May 23, 2011
I have bold 9780,and my GPS doesn't work so is it necessary to have internet or blackberry services to make it work?I know that A-GPS don't need any other connection to communicate with the satellites also I tried all the troubleshooting process and it say that GPS update fails so is it necessary to have internet connection or BB services?
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Apr 12, 2012
my blackbery Bold 9780 doesn't switch on, when i try to switch it on it says error 606.
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Sep 1, 2011
tell me if it's normal that a web page with many photos like [URL] to take up 4,5 mb from my bb data plan ?
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Feb 23, 2011
I have a Blackberry Bold 9780, i'm using v.6.0.0.294 on o2 in the UK.Over the past month i have noticed problems. I can't tell you what icons vanished first, but certainly Blackberry App World was one of the first to dissapear, now my phone lock has gone although i can search it and its actually hidden, it won't un-hide...Blackberry App world doesn't exist at all any longer on my Bold and even when i downloaded it again, it won't appear.(not sure if there are other icons missing these are the only 2 i've noticed so far).It says i am running the latest software so i dont quite understand whats going on.I have rebooted several times, no luck.I have been on the Blackberry menu and looked for a way to unhide my lock icon and it wont do it.
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Oct 4, 2012
I'm trying to get my bring up mass storage on my BB 9780 but it doesn't do anything. I've tried going to media card whilst connected to my laptop.
It just gives me the following options in storage:
Compression (Disabled)
Media Card Support - ticked
Then just give the amount of storage available. I need to transfer contacts to this BB 9780.
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Sep 16, 2012
I have reently bought a blackberry bold 9780, and it used to work fine untill yesterday. Whenever i try to search something like a name or message or an application it doesnt give me any result, it just keeps searching?
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Jun 14, 2012
As I mentioned video camera doesn't work, there appears something strange picture.. It records, but when playing this record the same strange picture. But photo works, I can take a photo.
Maybe problem with the firmware. I think camera itself works OK.
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May 11, 2012
i have a bb BOLD 9780.I noticed that i did't receive anymore notifications on fb.So at the BB APP WORLD i saw there was a new fb version so i updated my facebook to the new version.I did reboot my mobile phone,disintalled and reinstalled facebook but it doesn't start anymore.It gives me a message ending with ''too many applications loaded''
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Apr 12, 2011
I'll have a problem when try to update my device software ( Now is 6.0.0.285 and the new one is 6.0.0.480 ). It says : ' Rim. Transcoder has stop working'. I tried to check online for this solution, it's not work. I used Windows 7 Professional Edition to update my Blackberry..
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Jan 1, 2012
Device info:Blackberry Bold 9780 on Orange UK - Software below.I just tried updating my BB to the latest OS, and after the update, I waited until it said "safe to remove", and then unplugged it. I waited 15 mins and it still didnt do anything, so I pulled the battery out but it didnt work.The screen is working, as I can still see the dead pixel that was there beforehand, however it just black, with the one dead pixel.I tried downgrading it after the the firmware below (I'm not sure what it was originally on) but that didnt work either.
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Jan 29, 2012
I have updated my software yesteerday as instructed through Blackberry,howvere now it wont turn on. It turns on so that the blackberry logo shows up with the loading bar loading underneath then about 3/4 of the way through it blanks the screen and starts again.
I have tried taking the battery out when it is running, I have also tried leaving the battery out and it still isnt working.
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Jun 26, 2011
BB Bold 9780 is frozen for days. I downloaded an update from APP World and when I rebooted device it shows BB Logo and the loading line fills up from left to right but never changes screen. The phone is locked in this mode. Is there a manual reset pinhole? The update was for the Traveler APP upgrade free.
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Aug 4, 2012
I wanted to update my bold 9780 through BBSAK.I wiped it and soon it gave an error 507..Then I installed the new software on my PC and deleted vendor.xml. Then I used loader file to run it but then it says it BB desktop software does not have any software for BB device, please contact system administrator....And stops at the window which asks for .alx/.ali file
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Jun 20, 2011
After updating my BB Bold 9780 the option under the Device options called "Software update" is no longer there.I bought it today and there was an uodate for the software and I've done it.Also I have to specify that I don't have a special carrier subscrision for Blackberry. I'm using it with a normal subscrision.
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Jan 6, 2012
I was updating my Blackberry Bold 9780 using Deskop Software when my computer went into sleep mode (forgot to change the settings). So when I woke it up, "app error 200" occurred on my bb screen and I had to reset it and stop the update. Now it won't turn on. I tried the battery pull but nothing changed. The progress bar on the welcome screen goes almost until its end and stops, after some time the same error screen appears.
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Mar 6, 2011
I am trying to find out how to reformat or fix my blackberry (bold 9700) after my power went out during an OS update. My phone just shows App Error 200 and when I view the threads (see links below) I find the answer but it is in another link. Each time I click the link I get the message:
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Jul 19, 2011
I have recently updated the BB Bold 9780 with RIM version 6.0 Packet 2475.Now it hangs a lot and draining my battery I tried downgrading it to the previous version but this seems not possible.Also its very anoying when the phone starts ringing and I want to pick it up, its not possible. There will be a sort of clock showing and the keyboard is completely blocked.The only solution is the remove the battery from the device and place it back in.
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Apr 13, 2012
Two major issues occur after an upgrade to OS6.
1. Ever since the upgrade from OS5 to OS6, I've been getting memory issues when simply browsing the internet. U get the message "The memory available on your device is low. Please close some tabs." just reading the news.
2. This is urgent. I just updated my OS6 and now my e-mail doesn't even work. Whenever I try to set it up under e-mail accounts "internet mail account", it just freezes or closes.
I've looked at the possible go to "mobile.blackberry.com" and go to communications but I don't see that option available. I also tried battery pulling many times to restart my e-mail service. This is coming close for me in drawing the line for BlackBerry phones.
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Feb 26, 2012
No offence but the official OS update doesn't work.
Mines been hanging for at least 30 minutes and if the only way to help is to get suggestions from non-blackberry employees while the support services hide away then the phone may as well go back and I'll, get an iPhone.
It shouldn't be up to the people on this forum to be left to do things themselves. Blackberry needs to get involved with all the problems and questions their updates are causing.
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Aug 29, 2011
My bbm display picture doesn't update, regardless of how many times I change it .. I have the latest BBM 6.0.0.129 .. Also, my contacts have to change their display picture so it can appear to me, if they don't then it's just as if they don't have a picture!
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Jun 25, 2011
I have a macbook pro and updated my blackberry to version 5.0.0.593. after I've done this, the wall charger doesnt work on the blackberry anymore. The battry only gets charged when i connect it with the usb to the macbook. I bought a new wall charger, but the same problems remains. Whats strange is, that blackberry shows the flipping clock (as it always did when I connected it to the wall charger and it loaded the battery) plus it shows the blue charging symbol on the top left.Last night, when I got the red battery symbol I connected it to the wall charger again, but I went out because of low battery.whats also strange is, after I pull the battery and put it in again, i get the following error message after the blackberry has loaded: "Uncaught exception: Index 4 >=4"
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May 20, 2011
After the update to OS6 my browser wont works...i get the blue bar in the bottom blocked saying "request in progress".The curious thing that BROWSER WORKS FINE ONLY IF I SELECT 2G CONNECTION... NO WAY WITH 3G.All other apps works perfectly after the upadate to OS6: facebook, windows live messenger, emails push, beweather, google maps, poynt and so on...
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Nov 5, 2011
I plugged my Torch 9850 into wall charger last night to charge. I woke up and the LED was slowly blinking red on and off. I pulled battery and that didn't reboot device. I plugged device into computer, and blackberry manager and computer recognize device when led is on but when led goes off it disconnects. It continues to go through this cycle of connecting and disconnect if connected to computer. Additionally, if I remove the battery the same process happens when connected to computer with no battery message on screen. Finally, with battery in but disconnected from power and computer the led still continues to blink but wont let me power on.
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Jun 8, 2011
I updated my Bold 9700 to OS 6.0 bundle 2475 . I'm using my phone connected to a wifi router that worked fine before update but now is unable to communicate.
The connection is ok (I can select my network in the list and the phone is connected) but the "Blackberry" icon doesn't appear on the main screen near the wifi icon and it's impossible to connect the phone to Internet or email.
Using 3G connection all work fine but I'm abroad and normally I use this wifi network on my apartment that works fine (I'm also using an iPhone that works great, it means that the network is ok).
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Jun 9, 2012
what do you do when your phone won't turn on, even when it is connected to a power source?
Info:iPhone 4, iOS 5.1.1
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Feb 21, 2012
I bought power beats by dre but why It doesn't work with xperia active?
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Apr 2, 2012
I have a problem with my iPhone 4.. the power button doesn't work anymore... if I press it, it doesn't response (i can't hear the click, when i push it).. how much does it cost for repair it?
Info:
iPhone 4, iOS 4.3.2
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Apr 6, 2012
This afternoon my Iphone 3gs started to vibrate continously for about 2/3 minsutes whilst having a black screen. I then tried to bring the home screen up and none of the buttons would work. The power button hasn't worked for sometime so the remedy of holding the power and home button together won't work.
Is there anything I can do or is it completely dead with no chance of survival?
Info:
iPhone 3GS, iOS 5.1
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Jun 17, 2012
My iPhone died I can't turn on it
Info:
iPhone 4, iOS 5.1.1
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May 14, 2011
I was wondering if there is something I have to turn on to get the Xoom to recognize USB devices? When I plug in any USB device it doesn't even power up much less get recognized.
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