BB Bold :: 9780 GPS Doesn't Work
May 23, 2011
I have bold 9780,and my GPS doesn't work so is it necessary to have internet or blackberry services to make it work?I know that A-GPS don't need any other connection to communicate with the satellites also I tried all the troubleshooting process and it say that GPS update fails so is it necessary to have internet connection or BB services?
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Sep 16, 2012
I have reently bought a blackberry bold 9780, and it used to work fine untill yesterday. Whenever i try to search something like a name or message or an application it doesnt give me any result, it just keeps searching?
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Jun 14, 2012
As I mentioned video camera doesn't work, there appears something strange picture.. It records, but when playing this record the same strange picture. But photo works, I can take a photo.
Maybe problem with the firmware. I think camera itself works OK.
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Apr 12, 2012
my blackbery Bold 9780 doesn't switch on, when i try to switch it on it says error 606.
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Sep 25, 2012
My blackberry Bold 9780 is unable to find any satellites under clear sky. I have tried reboot and ensured all the location settings are correct . I remember it worked few times but all of sudden it stopped working and since then GPS never worked.
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Sep 1, 2011
tell me if it's normal that a web page with many photos like [URL] to take up 4,5 mb from my bb data plan ?
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Feb 23, 2011
I have a Blackberry Bold 9780, i'm using v.6.0.0.294 on o2 in the UK.Over the past month i have noticed problems. I can't tell you what icons vanished first, but certainly Blackberry App World was one of the first to dissapear, now my phone lock has gone although i can search it and its actually hidden, it won't un-hide...Blackberry App world doesn't exist at all any longer on my Bold and even when i downloaded it again, it won't appear.(not sure if there are other icons missing these are the only 2 i've noticed so far).It says i am running the latest software so i dont quite understand whats going on.I have rebooted several times, no luck.I have been on the Blackberry menu and looked for a way to unhide my lock icon and it wont do it.
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Jun 10, 2012
i just updated my bold last night and after the update the phone was supposed to restart and when it powers up and the blackberry sign come and its loading, it does so to some point and just goes off, then restarts again.
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May 26, 2012
Last night when I had my earphones in my Bold 9780, I pulled them out quite quickly,and now whenever I try to use earphones in my phone, they don't work.Music plays fine through the speakers, yet as soon as I plug the earphones in, a red bubble with a line through the headphones pops up on the volume control, and no sound comes out. Will I need to take my phone in for repair?
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Oct 4, 2012
I'm trying to get my bring up mass storage on my BB 9780 but it doesn't do anything. I've tried going to media card whilst connected to my laptop.
It just gives me the following options in storage:
Compression (Disabled)
Media Card Support - ticked
Then just give the amount of storage available. I need to transfer contacts to this BB 9780.
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May 11, 2012
i have a bb BOLD 9780.I noticed that i did't receive anymore notifications on fb.So at the BB APP WORLD i saw there was a new fb version so i updated my facebook to the new version.I did reboot my mobile phone,disintalled and reinstalled facebook but it doesn't start anymore.It gives me a message ending with ''too many applications loaded''
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Oct 24, 2012
Hi! I have downloaded the program Line from Naver... I Instaled it on my BB Bold 9780 and when I want to use it it shows:"could not access your previous user information. Do you want to delete it?"With the options delete and cancel.If I press Cancel, it shuts down the app but if I press delete it blinks and shows the same message again...I have the same problem on another BB Bold...There is some cache that I have to erase or something?
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Nov 26, 2012
Since taking the latest update on my Blackberry Bold 9780 the "lock button" does not work anymore. How do I resolve this?
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Nov 19, 2011
I got out a new contract after my bold 9780 broke..I upgraded to the bold 9900 (white), I wanted to keep my old number so i decided to switch it... I got my pac code and this worked..It took a day and then it was changed, however since doing this my blackberry server (bbm+internet) wont work..It worked perfectly fine before hand.. i have rang vodafone and they have said to wait 24 hours, which i have done so.. i have also sent a new request to the blackberry server and still nothing
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Aug 28, 2012
I have a BB bold 9780 since 2 years. Since 3 months my BB shutdowns without reason, and sometimes when it reboots the trackpad doesn't work. So I have to reboot (remove battery) until the trackpad reworks.
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Nov 8, 2010
The track Pad of my BB bold 9700 doesn't work. I can click but I can't move the cursor. I just can see the first option in the menu but I can't move to another options. I changed the Track Pad and It doesn't worked. I think that maybe the problem is in the main board, I don't know.... Is there another way to move through the menu without using the trak Pad? I have tried taking the battery and sim card out and pressing metal plate.
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Mar 23, 2010
for some reason the alarm does not work (properly) it did not sound yesterday at all, I tried it in the evening, same thing. It shows the option to snooze & dismiss, but it does not sound... this morning, I had it set for 7.30, the alarm went off at 7.35 - any ideas what's wrong?
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Oct 12, 2011
Since yesterday my Blackberry service has not worked and have not received any information about the reason, cause or manner of failure resolve it, so I formally ask me what is the detail problem that occurs with this vital service for me.
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May 4, 2011
After make the download and installation of Blackberry Protect on my Bold 9000 i received the follow messege:Smartphones that uses Enterprise Server doesn't have compatibility with Blackberry Protect.
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Jun 19, 2012
I did update my Bold 9900 to OS 7.1. The blue led is always on even when Bluetooth is off. No more backlight on the keyboard. No more stereo and microphone on the headsetFor now is what I found and I am wondering if I will get more problems or not. how to re-install the OS?
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Sep 16, 2012
Have had the Bold for a couple yrs. Was missing App World icon for a while, then upgraded to the latest OS. Had the icon back for about a week, then it disappeared again. Battery pull doesn't help.The camera stopped working before the OS upgrade, and still doesn't work even after that. When I try to open it, I see the controls at the bottom of the screen for a while, it sits for a few minutes, then I get an error message "Could not start the camera. Close other applications and try opening the camera again." This happens even when I've closed everything else. Battery pull doesn't help this either.Tried the Device Self Test & the camera failed.
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Apr 13, 2012
Two major issues occur after an upgrade to OS6.
1. Ever since the upgrade from OS5 to OS6, I've been getting memory issues when simply browsing the internet. U get the message "The memory available on your device is low. Please close some tabs." just reading the news.
2. This is urgent. I just updated my OS6 and now my e-mail doesn't even work. Whenever I try to set it up under e-mail accounts "internet mail account", it just freezes or closes.
I've looked at the possible go to "mobile.blackberry.com" and go to communications but I don't see that option available. I also tried battery pulling many times to restart my e-mail service. This is coming close for me in drawing the line for BlackBerry phones.
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Jan 1, 2012
I am using bb Curve 9300 right now but when I insert my card in bb bold 9780 (which I just bought, emails don,t work. It just asks me the passwords for my existing emails but when I enter my passwords, nothing happens. It asks me to log in again. I can't set up new emails on this phone. It doesn't give me option to set up new emails.
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Jan 4, 2012
I have the BB 9700 Bold and I've updated to the new operating system OS 6 because the BlackBerry Software Device in my laptop requested it. I've updated to the OS 6 and now I cannot setup my email accounts. Can't add or delete any account. I go to "Setup->Email Account" and when I press "Internet Mail Account" nothing happens and it goes back to the "Setup" menu! I need to install a new account in my blackberry!
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Jul 19, 2011
My password doesn't work anymore : How can I change it without cancell all my datas? Since my computer assistant helped me to synchronise my BB's datas with my computer (in which he did not succeed), my password is not anymore crypted on my telephone, and it doesn't work anymore !!! So I can not use anymore my contact list or my calendar. How can I change my password or make in sort that it works again like before, BUT NOT cancelling all my datas on it?(which are not on my computer, neither on the SIM card. As you can imagine, it is very important for me...
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Feb 26, 2012
No offence but the official OS update doesn't work.
Mines been hanging for at least 30 minutes and if the only way to help is to get suggestions from non-blackberry employees while the support services hide away then the phone may as well go back and I'll, get an iPhone.
It shouldn't be up to the people on this forum to be left to do things themselves. Blackberry needs to get involved with all the problems and questions their updates are causing.
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May 11, 2011
Video camera doesn't work on Blackberry Bold. Every time I try to use it, it says to insert media card. But I did?!? Why is it still not working?
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Oct 28, 2011
I couldn't record video, I check light, space, etc..
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Jul 6, 2012
I just bought a blackberry bold 9900 two days ago and already my volume down button doesn't work but my volume up button does.
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Jul 5, 2012
My volume key down doesn't work anymore. In every occasion it doesn't work, while calling, listening music, or watching movies. If there is not, is there an alternative way to control the volume?
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Nov 23, 2011
I bought a Bold 9900 just a month back. Realized that the vol. up key doesnt work although the volume down key works and currently has reached mute.
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