I'll have a problem when try to update my device software ( Now is 6.0.0.285 and the new one is 6.0.0.480 ). It says : ' Rim. Transcoder has stop working'. I tried to check online for this solution, it's not work. I used Windows 7 Professional Edition to update my Blackberry..
View 2 RepliesDevice info:Blackberry Bold 9780 on Orange UK - Software below.I just tried updating my BB to the latest OS, and after the update, I waited until it said "safe to remove", and then unplugged it. I waited 15 mins and it still didnt do anything, so I pulled the battery out but it didnt work.The screen is working, as I can still see the dead pixel that was there beforehand, however it just black, with the one dead pixel.I tried downgrading it after the the firmware below (I'm not sure what it was originally on) but that didnt work either.
View 1 Replies View RelatedI have updated my software yesteerday as instructed through Blackberry,howvere now it wont turn on. It turns on so that the blackberry logo shows up with the loading bar loading underneath then about 3/4 of the way through it blanks the screen and starts again.
I have tried taking the battery out when it is running, I have also tried leaving the battery out and it still isnt working.
BB Bold 9780 is frozen for days. I downloaded an update from APP World and when I rebooted device it shows BB Logo and the loading line fills up from left to right but never changes screen. The phone is locked in this mode. Is there a manual reset pinhole? The update was for the Traveler APP upgrade free.
View 2 Replies View RelatedI wanted to update my bold 9780 through BBSAK.I wiped it and soon it gave an error 507..Then I installed the new software on my PC and deleted vendor.xml. Then I used loader file to run it but then it says it BB desktop software does not have any software for BB device, please contact system administrator....And stops at the window which asks for .alx/.ali file
View 1 Replies View Relatedi just updated my bold last night and after the update the phone was supposed to restart and when it powers up and the blackberry sign come and its loading, it does so to some point and just goes off, then restarts again.
View 1 Replies View RelatedAfter updating my BB Bold 9780 the option under the Device options called "Software update" is no longer there.I bought it today and there was an uodate for the software and I've done it.Also I have to specify that I don't have a special carrier subscrision for Blackberry. I'm using it with a normal subscrision.
View 2 Replies View RelatedI was updating my Blackberry Bold 9780 using Deskop Software when my computer went into sleep mode (forgot to change the settings). So when I woke it up, "app error 200" occurred on my bb screen and I had to reset it and stop the update. Now it won't turn on. I tried the battery pull but nothing changed. The progress bar on the welcome screen goes almost until its end and stops, after some time the same error screen appears.
View 1 Replies View RelatedI have recently updated the BB Bold 9780 with RIM version 6.0 Packet 2475.Now it hangs a lot and draining my battery I tried downgrading it to the previous version but this seems not possible.Also its very anoying when the phone starts ringing and I want to pick it up, its not possible. There will be a sort of clock showing and the keyboard is completely blocked.The only solution is the remove the battery from the device and place it back in.
View 1 Replies View RelatedHow can I delete all contacts from the phone memory on my Bold 9780? I've only seen options to delete single entries but not all in the list.
I noted that under contacts, there are email, phone, facebook entries. How can I configure the contacts to only display phone contacts?
In January 2011 I purchased a new Bold 9780 and I just loved it. Yesterday on my phone I received an opportunity for a device update. After it indicated that it would take over 2 hours to install and during which time I would not be able to use the phone I tried to prompt it for a remote start at 2:00AM (then I would have time to do a back-up)...pressed save after making the time prompt and it still started the update immediately. I shrugged it off and let it do it's thing. Almost 3 hours later, it still wasn't up. I was still getting a white screen with the small black box with second hand spinning in the centre of the screen then it would give me a download bar that would only load to 50% then the screen/phone would shut off, red indicator light would come on, then a white screen again....repeat! Contacted my service provider and was told that it sounds like it just needs more time to do it's thing. I plugged it into the wall so that it wouldn't run out of juice and went to bed. Woke up at 4:00AM, checked the phone and there was no power, black screen and no indicator light on. I WAS UNABLE TO POWER UP THE PHONE. Still plugged in, I pulled the battery. I then got a red indicator light but nothing else. Put the battery back in and the indicator light went out and, once again, the phone was dead.
View 4 Replies View Relatedmy 9780 bold keeps rebooting for no reason , and it has dropped varies times , so i dont know if it could be cause of that.
View 1 Replies View RelatedMy 9780 Bold restarted after I deleted an app, but won't reboot fully. The white loading bar stalls at about 2/3 in, even when I try to start it up again after a battery pull.
View 1 Replies View RelatedCan't use BBM on my Bold 9780 (Vodafone Italy). Unable to reach my PIN contacts who remain "pending" ! they are also unable to reach me, but reach everyone else !
View 4 Replies View Relatedi have a problem with my Blackberry 9780.i am realise that my old sms will disappear,up there is the picture.that only show green colour icon and when i click inside then all the sms is gone! what is the problem?and i believe that's not because of the back up problem,cause my phone dont have any data plan.
View 1 Replies View Relatedmy 9780 keeps 'resetting' itself. screen will go black, white line at the bottom then graduates then the phone switches back on, unfortunetly the ringtone settings have changed......so i have to go and change them back.
Have tried to update the software (t mobile said this might help) but message says that my administrator will not allow this.
I just got myself a bold 9780. But now after restarting it for the first time, it shows a white screen with "App Error 603" and "Reset" on it. I alreadey tried the suggestions at the Torch board. My desktop manager (6.0) can't connect with my device and I can't force it with application uploader (whatever that may be).
View 9 Replies View Relatedi was downloading blackberry protect in my Bold 9780 from app world and suddenly the device started rebooting by itself again & again....while rebooting the process of reboot reches upto 60% or 70% than it againg start the reboot process.....so it would kind enough if anybody can help me with this problem as soon as possible....& i also dont have backup?
View 4 Replies View RelatedWell i'm going to cut straight to the point. My phone would not charge, so I gave it in for repair and was given a brand new phone in return.However, now my phone, it just won't connect to wi-fi.The message 'failed to authenticate against network' just keeps coming up.I've deleted it from my saved networks, and tried again. It just won't do.My internet works perfectly fine when its connected to my network, it's just with the wi-fi that it doesn't connect.
View 1 Replies View RelatedI downloaded an app (Smarter Wallpapers) and used it. I found I didn't like it as much as I thought I would so I deleted it. Problem is that the pictures from the app are still in my phone and even if I change the wallpaper it continues to scroll through all the app's wallpaper. It's driving me nuts - I just want it off my phone!
View 1 Replies View RelatedI have a BB Bold 9780 with an older version of software on it (cannot confirm as device is white screened with error messages on it).The device was showing Error 561, so I attempted a software update to fix fault.The device has completed the install but cannot connect to the device to reboot - have retried 3 times and waited the half an hour each time only to get an error message on PC.More than one PC tried, still showing fault.Error 507 on the support pages suggests the device does not have OS on it, is there anyway to reload this without Desktop Manager?
View 3 Replies View Relatedmy BB9780 turns off automatically randomly whenever I pick a call, click on some icon...I then have to remove the battery and start again, which takes a very good amount of timeCarrier - Bharti AirtelBlackBerry® 9780smartphone (3G, Wi-Fi)6.0 Bundle 863 (v6.0.0.285, Platform 6.5.0.54)3G Bands 1,2,5,6Cryptographic Kernel v3.8.6.5Branding Version: 1.0.99.496QMicro Edition Configuration: CLDC-1.1Micro Edition Profile: MIDP-2.1Micro Edition JTWI Version: 1.0Micro Edition Media Version: 1.1Micro Edition PIM Version: 1.0Micro Edition File Version: 1.0Micro Edition Bluetooth Version: 1.1Micro Edition Location Version: 1.0.1Micro Edition Security and Trust Services (APDU) Version: 1.0WLAN Version: 4.2.1.40www.blackberry.comCopyright © 1997-2010Research In Motion Limited.All rights reserved.
View 7 Replies View RelatedWhenever I touch my trackpad using my phone the whole phone freezes. I have had it replaced, I've had new software put into the phone, it was working then over night I wake up and the phone isn't working, and it has done that twice. I have rebooted my phone hundreds of times but the same thing keeps happening, I leave it for a few minutes but that doesn't work either.
View 1 Replies View RelatedMy Blackberry Bold 9780 keeps turning itself off, in my pocket or when I put it down on a table. At first I thought it might be a problem with the battery so I bought a new genuine battery for Blackberry and put it in my phone but I was still having the same problem. I decided to send a tweet to @BlackberryHelp on Twitter and they advised me to do a security wipe, which I did, and still my phone kept turning itself off. I sent them another tweet and another message but they haven't replied. I'm getting a little bit, put it this way, frustrated that when i've paid for a premium smartphone at over £400 I'm having problems after owning the phone for just over 6 months. The phone is therefore still under warrenty but I thought I would just put a message on here first before I contact them to see if it is a small fix that I can do myself rather than living without my Blackberry while it's sent off to be fixed.
I am getting quite fed up now because, I get the Blackberry logo up and I have to wait for the bar to go across (see below image) which takes AGES. I'd hate to rely on the phone in an emergency! After the BBM and e-mail outages not so long ago and now this, i'm SERIOUSLY considering scrapping my Blackberry all together and buying the new iPhone 4S.
Purchase new sim in Germany but cannot verify Blackberry ID..when attempted to log in with the correct ID Error message read "Blackberry ID servise is temporary unavailable.
Further findings show that my phone not connected to Blackberry Enterprise Server.
Every other connections...i.e Wi fi and other connected.
How do i get edge back instead of GSM?i have tried all the possible ways,restarted my phone,kept battery out for 10mins and the restarted,removed my SIM and tried another but im not comming down to a soloution
View 1 Replies View RelatedPhone keeps on rebooting. Have removed the battery many times. Can't download from balckberry desktop software.
Shouyld I download software from blackberry site.
My girlfriend's BB Bold 9780 keeps on restarting..
View 2 Replies View RelatedI have just upgraded to the Blackberry Bold 9780 on vodafone, I have tried everything to get my pc to recognise the device with no success
View 2 Replies View RelatedPlugged Bold 9780 in on Saturday evening to charge, removed from charger on Sunday morningphone was powered up. Left house and got into car and saw that the phone was powered off.Would not power back up. Tried charging phone again, get red light for 10-20 seconds and then light turns off and an image of battery with large red X across it appears on the screen. When I plug the phone into computer, computer detects the phone, but still cannot boot up phone.Took phone to mobile carrier (Rogers mobile, Canada) to have them investigate; have been advised that phone is dead. Suspect they simply want me to shell out for new phone/upgrade rather than help me fix the current phone. Support forum suggests others having similar problems, but the suggested solutions have not remedied the situation
View 4 Replies View RelatedHow to fix this error - BB bold 9780? Just listening to uploaded music, battery got drained, and when is starting, i cannot proceed to my home page. it keeps on saying Error App 204 - RESET.
View 1 Replies View Related