Xperia Mini/pro :: K17 Black Out Screen \ After The Update?
Jul 27, 2012
I have a question: I recently my Xperia mini pro (the internal name is K17) get back from a repair process. In this mechanical keyboard is repaired, the way the phone is about 5 months old. After I get back the phone, I've been updating it with PC Companion to the latest Android 4 ICS, which is offered by SE here in Germany. After the update I now have the problem that the phone at least once a day, usually several times the system or maybe the screen seems to freeze. Mostly it reacts no more (the screen stays black), sometimes you can press the power button and the lights of the back and menu button lights up (the screen is still black). Only removing the battery bring the phone back to work again. After a quick phone call to the Supporthotline from SE I performed again with the PC Companion a repair installation with the Android 4 ICS. This has not solved the problem. Has anyone else experienced this? How can I fix it? Is this a hardware problem with the screen or is it the ICS update? Is there an official way back to the 2.3 Gingerbread Stock ROM without send in the phone to SE again and without losing the warranty?
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Mar 6, 2012
So today morning I got a call from one of my college mates. Phone started ringing and when I pressed the 'receive call' button, a message saying 'Android is not responding' appeared. I selected 'Shut Down' option, hoping that it would simply shut down the phone. Since then the screen has been black, not seem to respond to touches, only thing that works is a mechanical ringer volume button on the right side of the phone.
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Jun 21, 2012
I dropped my phone last week and shattered a part of the screen. The phone continued to work fine and I kept using for a week before I replaced the screen, following these instructions I found on this forum and using this part from ebay. Replacing the phone went pretty well. Now the touchscreen and other phone features work with the new screen, but the screen has black and/or green lines at the top all the time:
What problem does this look like? Did I get a bad part, or did I mess up while replacing the screen?
I also had one tiny little square rubber part on the table when I was done reassembling the phone, but all buttons are pressing normally and everything, besides the screen, is working. The part doesn't seem important, but here's what it looks like:
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Dec 20, 2011
i bought a sony ericsson xperia x10 mini a couple of weeks ago, works fine but i was downloading live wallpapers from android store and there was one called DIY wallpaper and it made the lock screen look like an iphone one. so i installed it and it asked me if i wanted to change my home screen to the new one and i clicked yes, then my screen went black. I can use the drop down bar but if i click on a notifcation in there nothing comes up on the screen. I can see the start up screen and all that and the unlock screen it all works just no home screen. Ive tried reseting by holding lock button and home button for 4 seconds it resarted but it was the same i could only use the drop down bar.and one more thing, ive connected to computer but i cant get it to do the usb connect because i cant click it on the phone screen.
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Mar 13, 2011
There is a constant green light on, the keyboard lights up, I can still answer the phone by guessing where to press on the touch screen, but the screen won't show anything.
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Aug 17, 2011
For no apparent reason, the screen background changes to black and when it does this, I am unable to do ANYTHING at all.....I don't even get txt/call alerts. I tried installing the PC Companion to check for updates and altho it shows on the PC, it didn't register on the phone. I've just spent over an hour fiddling around with it and searching for a solution on the net and now it has suddenly decided to work!
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Nov 7, 2011
how to remove black horizontal lines that are across screen?
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Oct 2, 2010
I just bought an 02 mini x10. It's new and came into a sealed box. But first time I switched it on nothing appears on screen. Left it to charge for a whole day (charging indicator lits up) but still nothing. But when I turn it on, the boot music/sound comes in and also I can only see the screen when under sunlight. I can see 'Silent mode " and "settings" on the screen. But the phone switches down when I press on either.
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Oct 26, 2012
My phone doesn't boot up. This has been happening since the last 2 days. The first time it happened, i used Update Service and updated the firmware to the new 4.1.B.0.587. The phone restarted normally after the update but the phone was very laggy. And after sometime, the same issue popped up. The phone would start up to the black screen. Again I used Update Service to do a factory reset and reinstall the new firmware. Formatted the memory card too. Again this issue is there.
I called up Sony Customer Care. They asked me to use PC Companion and repair the phone software. I did that too. Still no luck..
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Jun 22, 2011
I have a Xperia mini and it keeps periodically coming up with a black screen and unable to charge, also the speaker has gone really quiet so i can't hear calls very well.
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Oct 5, 2015
I have sony z3 dual. My screen freezes all the time.what should i do. I applied the last software update today..was so happy that ussd code error got solved. But now this screen error.. So many errors after updates.. When I try to call screen blinks and volume is still very low and..etc ....
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Aug 13, 2015
last two days i got my new z3 devise my first android handset after update i experiensed two problem first was the blank black screen and the notification and quick setting panel was not sliding properly so i decided to reinstal android using sony pc companion after update i switched my phone itkeep restarting continuously every time start installing progams it show customizing apps and then restart and do the same finally i could fix it when i got my 64gb sd card out of phone and switch it on, it work good with no issues.
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Oct 17, 2012
I just updated my Xperia Mini St 15 i into ICS but yet to find how to go for a screen shot . Hold Power Button + Volume Down key Not working for the same function.
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Aug 18, 2012
Dear Sony Ericsson Support,Today i've updated mine Xperia Mini Pro to the latest ICS version of Android and the touch suddently stopped workingI'm sure that is Software fault and not Hardware fault, cause with 2.3.5 it was working.Any ideas how to repair my phone?I need to send it to a Service Centre?
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May 26, 2011
After my phone being update with android 2.1 my screen become weird..its vertical alignment has been wrong. The pic u can see by click this link... [URL].
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Oct 2, 2012
I am just updating my xperia pro to the new update ICS. And when it comes to the stage of "PREPARE" its loading, but then halfway through, the update suddenly stops and go back to the home screen of PC companion, I don't know what to do, I keep on repeating it but doesn't seem to pass by the stage of prepare.
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Feb 9, 2011
After update to latest firmware today my x10 mini pro cannot load home screen. It come out errorSorry! The application Home Screen (process com.sonyericsson.homescreen) has stopped unexpectedly. Please try again.
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Jul 29, 2010
my n97mini have a problem... sometime when i receive a sms,the screen just gone black... it happen after i unlock the key... the screen basically is black but the phone still functioning as can make phone call and receive call also... so far,the only way for me to get back the screen to work would be take out the battery... does anyone else have the same problem as me? just now was the 3rd time this problem occur... it does not occur very frequently... could b due to i does not restart the phone?
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Apr 5, 2012
I accepted the update for ios and now my phone is going from black screen to apple screen. I have tried turning it off and holding both buttons NOTHING! I also hooked it up to my computer and went onto iTunes and it does not show as a devise?
Info:
iPhone 3GS
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Jan 1, 2012
Device info:Blackberry Bold 9780 on Orange UK - Software below.I just tried updating my BB to the latest OS, and after the update, I waited until it said "safe to remove", and then unplugged it. I waited 15 mins and it still didnt do anything, so I pulled the battery out but it didnt work.The screen is working, as I can still see the dead pixel that was there beforehand, however it just black, with the one dead pixel.I tried downgrading it after the the firmware below (I'm not sure what it was originally on) but that didnt work either.
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Jun 29, 2012
I've been having problems with my phone recently, it doesn't recieve some text messages or show my missed calls. A friend suggested that it may just need updating, which made sense because I'd been getting update notifications, just hadn't got round to hooking my ohone up to my laptop. So I did just that and installed the 'companion' but when I try to update, it's asking me to insert a memory card. I've never taken it out! Not once. So i've turned the phone off and on again, as you do.
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Sep 26, 2012
I just updated my Xperia Mini Pro, but after the update, a) new text messages appear at the bottom of the list of texts (so annoying!) and b) the newest text message does not appear on the list when I reply to it.Is this a bug? I really don't think it's a feature.
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Nov 10, 2010
Just wanted to share my experience. I did the update on November 8. I didn't bother to do the backup. The only real important is the contacts and Google have them already. I used the Update Service tool and it worked like a charm. After restarting the phone I had to go through the setup wizard, which by the way is much improved. I now realized that I had lost all my downloaded applications. I downloaded them again from market. Most of them had all the old data, nice. Some games lost all history, no big deal really. My contacts, mail and calendar was downloaded from Google.
I realy like the fact that it is possible to send contacts by SMS. The images from facebook also works very well.
The one thing that I am still not used to is the unlooking. The habbit of pressing the menu button twice is had to kick. I think the new way with the slider is somewhat safer.Now I am waiting 2.2 with tethering. I hope this will be available for X10 mini some time in the future.
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Jan 5, 2012
I left my N8 while it was updating , when i came back the screen says Nokia PC suite has stopped working but after i closed the program and opened it again the update page says "Update Complete" after that i noticed that the PC suit/Computer is no longer detecting my Phone and the Screen is already black. I tried to turn it off and On (only felt the vibration), Already tried the 8-10 seconds hold on Power button (and felt the 3 vibraions), still not working. Also tried the 3 finger thing to no avail. I felt regret for updating my N8. I shouldnt have click that update button on the Pc suit.
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Apr 17, 2012
I have updated my iPhone 4 from iOS 5.0.1 to 5.1. The screen went black and start vibrating, I couldn't restore or have it hard reset. I let it vibrating for 4 hours until the battery went off. Then I used the restore through iTunes (lock+home keys for 10 sec then only home key) and manage to restore the phone with iOS 5.1 (not 5.0.1 that was the initial iOS - I don't know how it did that since i factory reset it. The problem now is that I got a big rectangle (75% of the screen) in the middle of the screen that flicks all the time (when the screen is black you can see the rectangle in the middle of the screen as grey). The phone is brand new, I just activated it today.
Info:
iPhone 4
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Oct 10, 2011
my nokia n8 was in the middle of updating through my laptop, then the whole think froze the laptop rebooted itself and now the phone is dead a black screen and not responding.
ovi suit doesnt pick the phone up now either?
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Sep 19, 2011
it's been frozen for 10 days only showing the SE logo and it won't start at all.I tried everything on the PC companion (even the repair phone link) and nothing works; when i click on repair and choose the model and set it on flash mode, it starts downloading.After 30 seconds, the download stops (i see it stopped because the lamps from my modem stop blinking) and after 5 minutes, i get the error saying that there's an internet connection problem.
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Apr 8, 2012
i turned my iphone off during a software update and now whenever i try to turn it on, it goes to the black screen with the apple symbol on it as if its going to turn on but it never turns on...it just stays at that screen. what can i do to turn it on?
Info:
iPhone 4, iOS 5.1
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May 8, 2012
My phone froze during update and it doesnt seem to want to boot up from the black apple screen.
Info:
iPhone 4S
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May 22, 2012
My iPhone 4 was in the middle of an update and froze. I tried to turn it off but now it has a blank screen and is buzzing, cannot get it to shut off, or stop buzzing. I did not get it wet, and I have no idea what to do next.
Info:
iPhone 4
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Oct 19, 2012
since i update my phone to ICS 4.0.4 i experience camera issues. When in camera or video mode the screen is black (cant see nothing). But it works. If i take shot it flicker for split of second and shows image taken for that spit of second then goes back to black screen.
PDA: I9100BVLPH
PHONE: I9100BVLPE
CSC: I9100ORALPH
Buld info: Mon Jul 30 15:01:31 KST 2012
before ICS update it was on gingerbread. I tried with KIES but phone developed a fault. It wasn't allowing me to pass "Samsung Galaxy SII" screen. I went to local shop and they sort it out. So i don't know how they did it. Two days later i find that camera is faulty.
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