Nokia Nseries :: N8 Black Screen After Software Update?
Jan 5, 2012
I left my N8 while it was updating , when i came back the screen says Nokia PC suite has stopped working but after i closed the program and opened it again the update page says "Update Complete" after that i noticed that the PC suit/Computer is no longer detecting my Phone and the Screen is already black. I tried to turn it off and On (only felt the vibration), Already tried the 8-10 seconds hold on Power button (and felt the 3 vibraions), still not working. Also tried the 3 finger thing to no avail. I felt regret for updating my N8. I shouldnt have click that update button on the Pc suit.
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Oct 10, 2011
my nokia n8 was in the middle of updating through my laptop, then the whole think froze the laptop rebooted itself and now the phone is dead a black screen and not responding.
ovi suit doesnt pick the phone up now either?
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Oct 26, 2011
I have a 16GB Nokia n96, and it was working completely fine till a couple weeks back the screen went blank, so i assumed it had switched itself off. I took the battery out and tried switching it back on, but the screen didn't come on. The phone vibrated once like normal on start-up, then the keypad lit up and the buttons on the slide-up bit, but nothing can be seen on the screen. I can also hear the beeps when i press different buttons, and also I could remember off by heart where my music player was on it, so i pressed the right buttons and my music actually started playing!
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Jan 30, 2012
Just purchased a Nokia 700 for my wife and she is very pleased with the device. When trying to add a startscreen the screen gets black and I choose the option of deleting it. Is this an error or what? I myself is using a N8 and just waiting for the Bell-update when I see how pretty my wife's phone works with Belle installed.
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Dec 12, 2010
I there. I bought my n8 yesterday, I used it fine until a couple hours ago now, when it went black screen and nothing happens! Turn it off and then on but the screen does not light up, it shows only the screen protector with the hour and the date, but nothing else happens. What should I do?
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Dec 5, 2010
When in a pitch black dark room i can see this in my screen. its annoying because i can really notice it. it cannot produce true black, in which i believe is what amoled is all about, producing true black. but my screen is not producing true black.
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Jan 6, 2012
when i install raging thunder game on my nokia 500 my phone screen turned black off now that game is working in other phones very well like e5 c6-01 c5
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Mar 9, 2011
I just received my N8 from repair and they changed the main chip for it with the newest software. Now it gives me black screen when calling / receiving calls. It also does this when clock has alert on.I can turn the screen on with the "unlocking slide" but this in general is extremely annoying and pointless. I was thinking to take it back to repair shop, but wanted to ask about this first here.
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Sep 5, 2012
Nokia n8 with black screen only menu light is on
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Nov 27, 2011
When I first got my N8-00 I had no problems at all, until 6 months later I dropped it from a height of 2ft. Then I got all the problems, automatically turning off and restarting 100 times a day etc, etc. I took it to my phone supplier who replaced it with a new one, that had the new Anna software installed. Since then whenever I get or make calls the screen goes totally blank.
It is really annoying as I cannot see who is calling or if the call has gone through. I have to manually unlock the phone to attend the call. Also having problems answering the calls as sometimes I have to press the answer button 3-4 times. Finally now 3 months after having this phone it has started turning off and restarting automatically, but only about once a week, so far. I have all the latest Anna updates but these problems still persist.
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Aug 25, 2011
I updated my Nokia N97 Mini to version 30.0.004 using OVI Suite. Now the phone is unusable. I can only see half the screen and lines keep moving across the screen. Some touches are responsive, but I am unable to use the phone. I have tried a hard reset but that doesnt work. Please help me re-install or downgrade the software.
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Mar 4, 2010
I am helping out a friend who has a Nokia 6280. She claimed that it's infected by a virus because her problems started after using a Bluetooth headset. I don't quite believe this as I've heard it's more likely to be struck by lightning than to have this phone infected with a virus. Anyhow, the problem is the following: When you power on the phone, you get the Nokia handshake, then the phone loads. However, as soon as the phone loads, a bunch of black lines appear to streak across the screen rendering it black. That's not a huge issue because it goes away after a few seconds. Now I've read this could be an issue related to the ribbon that connects to the screen, but the screen turning black does not occur in any other instance other than right after when the main screen appears. I can play with the slider all day and nothing will happen, but like clockwork the problem appears after the phone loads.What gives? The phone works fine otherwise, so what could the problem be? If you need any more information I will be happy to provide. I've uploaded a video of this issue here (using my 5800 XpressMusic at night - the quality isn't that great sorry, but it does show the problem). Pardon the audio - my kids were watching Spongebob Squarepants so you might want to turn the audio all the way down! I guess my question is two-fold:
1) can this in fact be the result of a virus?
2) if this isn't due to a virus, what is it due to?
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Aug 18, 2010
I updated my N97, and after that my phone did not work properly, the old version was 2.0 and the new is 2.1, the charging light did not work and i get black screen when i turn my phone on.
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Apr 5, 2012
I accepted the update for ios and now my phone is going from black screen to apple screen. I have tried turning it off and holding both buttons NOTHING! I also hooked it up to my computer and went onto iTunes and it does not show as a devise?
Info:
iPhone 3GS
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Nov 29, 2011
I have noticed an annoying feature with my Nokia N8: The display goes black when in a call (holding the phone to my ear). When the call is finished I have a difficulty to close the call. Is this a Nokia special feature for saving battery that can be turned off or is it an error?
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Jan 1, 2012
Device info:Blackberry Bold 9780 on Orange UK - Software below.I just tried updating my BB to the latest OS, and after the update, I waited until it said "safe to remove", and then unplugged it. I waited 15 mins and it still didnt do anything, so I pulled the battery out but it didnt work.The screen is working, as I can still see the dead pixel that was there beforehand, however it just black, with the one dead pixel.I tried downgrading it after the the firmware below (I'm not sure what it was originally on) but that didnt work either.
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Jul 27, 2012
I have a question: I recently my Xperia mini pro (the internal name is K17) get back from a repair process. In this mechanical keyboard is repaired, the way the phone is about 5 months old. After I get back the phone, I've been updating it with PC Companion to the latest Android 4 ICS, which is offered by SE here in Germany. After the update I now have the problem that the phone at least once a day, usually several times the system or maybe the screen seems to freeze. Mostly it reacts no more (the screen stays black), sometimes you can press the power button and the lights of the back and menu button lights up (the screen is still black). Only removing the battery bring the phone back to work again. After a quick phone call to the Supporthotline from SE I performed again with the PC Companion a repair installation with the Android 4 ICS. This has not solved the problem. Has anyone else experienced this? How can I fix it? Is this a hardware problem with the screen or is it the ICS update? Is there an official way back to the 2.3 Gingerbread Stock ROM without send in the phone to SE again and without losing the warranty?
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Jan 23, 2012
Black spot in same location on every picture / live preview of the image on the camera mode. I tired cleaning the lens, does not work. Guess its a hardware problem/ faulty lens?
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Apr 17, 2012
I have updated my iPhone 4 from iOS 5.0.1 to 5.1. The screen went black and start vibrating, I couldn't restore or have it hard reset. I let it vibrating for 4 hours until the battery went off. Then I used the restore through iTunes (lock+home keys for 10 sec then only home key) and manage to restore the phone with iOS 5.1 (not 5.0.1 that was the initial iOS - I don't know how it did that since i factory reset it. The problem now is that I got a big rectangle (75% of the screen) in the middle of the screen that flicks all the time (when the screen is black you can see the rectangle in the middle of the screen as grey). The phone is brand new, I just activated it today.
Info:
iPhone 4
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Oct 21, 2011
My N8's display always turns totally black when there is an incoming call, or even when thealarm rings. Before can see the caller's name and answer the call, I have to disable the screen's "keylock".I tried to find a point in the phone settings wher I can avoid this, but didn't find any.
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Oct 5, 2015
I have sony z3 dual. My screen freezes all the time.what should i do. I applied the last software update today..was so happy that ussd code error got solved. But now this screen error.. So many errors after updates.. When I try to call screen blinks and volume is still very low and..etc ....
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Aug 13, 2015
last two days i got my new z3 devise my first android handset after update i experiensed two problem first was the blank black screen and the notification and quick setting panel was not sliding properly so i decided to reinstal android using sony pc companion after update i switched my phone itkeep restarting continuously every time start installing progams it show customizing apps and then restart and do the same finally i could fix it when i got my 64gb sd card out of phone and switch it on, it work good with no issues.
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Apr 8, 2012
i turned my iphone off during a software update and now whenever i try to turn it on, it goes to the black screen with the apple symbol on it as if its going to turn on but it never turns on...it just stays at that screen. what can i do to turn it on?
Info:
iPhone 4, iOS 5.1
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May 8, 2012
My phone froze during update and it doesnt seem to want to boot up from the black apple screen.
Info:
iPhone 4S
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May 22, 2012
My iPhone 4 was in the middle of an update and froze. I tried to turn it off but now it has a blank screen and is buzzing, cannot get it to shut off, or stop buzzing. I did not get it wet, and I have no idea what to do next.
Info:
iPhone 4
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Oct 19, 2012
since i update my phone to ICS 4.0.4 i experience camera issues. When in camera or video mode the screen is black (cant see nothing). But it works. If i take shot it flicker for split of second and shows image taken for that spit of second then goes back to black screen.
PDA: I9100BVLPH
PHONE: I9100BVLPE
CSC: I9100ORALPH
Buld info: Mon Jul 30 15:01:31 KST 2012
before ICS update it was on gingerbread. I tried with KIES but phone developed a fault. It wasn't allowing me to pass "Samsung Galaxy SII" screen. I went to local shop and they sort it out. So i don't know how they did it. Two days later i find that camera is faulty.
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Apr 6, 2010
I bought a Nokia 5530 in Xtra Vision recently and I've been having minor problems.. First of all i was sending a message and the screen randomly went black and red lines came across the screen for a few seconds then it went back to my message .. Then I was charging it Good Friday and took it out to make a call and the screen went white as if I was turning the phone on as nokia came across the screen please help why is it doing this?
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Mar 24, 2010
my phone was in my pocket and suddenly the screen went blank, the warranty people are saying that my lcd is faulty, cud there be anyother software or hardware reason for it.
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Jul 27, 2010
I was hoping someone could help me Ive had my N97 for nearly 9 months now and when i use the keyboard the screen goes black and stays black. Ive tried to restore the factory settings but it asks for a lock code and i do not know this.
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Jul 17, 2010
I got a problem with my nokia everything works but screen is black.Can somebody help me to fix the problem?
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Jan 16, 2010
I was using my phone this afternoon (5310 xpressmusic) after finishing my conversation after pushing the end button my screen went black. Any ideas on how to get it back? the phone still works I can receive and make calls I just can't see any thing. I have tried turning it off and on, removing the battery and waiting before replacing.
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