Nokia :: N97 Black Screen When Using Keyboard
Jul 27, 2010
I was hoping someone could help me Ive had my N97 for nearly 9 months now and when i use the keyboard the screen goes black and stays black. Ive tried to restore the factory settings but it asks for a lock code and i do not know this.
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Mar 4, 2010
I am helping out a friend who has a Nokia 6280. She claimed that it's infected by a virus because her problems started after using a Bluetooth headset. I don't quite believe this as I've heard it's more likely to be struck by lightning than to have this phone infected with a virus. Anyhow, the problem is the following: When you power on the phone, you get the Nokia handshake, then the phone loads. However, as soon as the phone loads, a bunch of black lines appear to streak across the screen rendering it black. That's not a huge issue because it goes away after a few seconds. Now I've read this could be an issue related to the ribbon that connects to the screen, but the screen turning black does not occur in any other instance other than right after when the main screen appears. I can play with the slider all day and nothing will happen, but like clockwork the problem appears after the phone loads.What gives? The phone works fine otherwise, so what could the problem be? If you need any more information I will be happy to provide. I've uploaded a video of this issue here (using my 5800 XpressMusic at night - the quality isn't that great sorry, but it does show the problem). Pardon the audio - my kids were watching Spongebob Squarepants so you might want to turn the audio all the way down! I guess my question is two-fold:
1) can this in fact be the result of a virus?
2) if this isn't due to a virus, what is it due to?
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Apr 6, 2010
I bought a Nokia 5530 in Xtra Vision recently and I've been having minor problems.. First of all i was sending a message and the screen randomly went black and red lines came across the screen for a few seconds then it went back to my message .. Then I was charging it Good Friday and took it out to make a call and the screen went white as if I was turning the phone on as nokia came across the screen please help why is it doing this?
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Mar 24, 2010
my phone was in my pocket and suddenly the screen went blank, the warranty people are saying that my lcd is faulty, cud there be anyother software or hardware reason for it.
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Jul 17, 2010
I got a problem with my nokia everything works but screen is black.Can somebody help me to fix the problem?
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Jan 16, 2010
I was using my phone this afternoon (5310 xpressmusic) after finishing my conversation after pushing the end button my screen went black. Any ideas on how to get it back? the phone still works I can receive and make calls I just can't see any thing. I have tried turning it off and on, removing the battery and waiting before replacing.
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Dec 26, 2011
I have a nokia- c6-00 and its screen is black , the phone still turns on and off,when i touch the screen it vibrates, but i can not do anything like text or call because i can't see what im hitting and im not sure that its responding, i tried resetting it by taking out the battery, i managed to update the software without the screen, and i tried the reset codes in the sliding keyboard but nothing worked. is there anyway to fix it myself or do i have to take it to where i bought it?
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Oct 26, 2011
I have a 16GB Nokia n96, and it was working completely fine till a couple weeks back the screen went blank, so i assumed it had switched itself off. I took the battery out and tried switching it back on, but the screen didn't come on. The phone vibrated once like normal on start-up, then the keypad lit up and the buttons on the slide-up bit, but nothing can be seen on the screen. I can also hear the beeps when i press different buttons, and also I could remember off by heart where my music player was on it, so i pressed the right buttons and my music actually started playing!
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Aug 7, 2010
My N95 has been on the frits! It sometimes shows garbles colors, or a weird scanline diagonal draw of the screen. Sometimes if I slide it enough times the screen is drawn correctly but only the top left corner. Other times it just sits there on a black (no backlight) screen. Any reason why it's doing this?
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Jan 30, 2012
Just purchased a Nokia 700 for my wife and she is very pleased with the device. When trying to add a startscreen the screen gets black and I choose the option of deleting it. Is this an error or what? I myself is using a N8 and just waiting for the Bell-update when I see how pretty my wife's phone works with Belle installed.
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Mar 27, 2010
the questions basically in the title hehe! Itd be great if the N97 has an on-screen keyboard, as I may not always want to slide the physical one out to type.I plan on buying a refurbished one from 3 network soon too, would anyone advise against buying it refurbished? My knowledge on phones and the industry isnt too great
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Aug 21, 2010
Just got my torch last night! yayyy! I did read in one of the threads there is a way to bring the virtual keyboard down by swiping up and down (I think). But when I do that, I always open the manage connections option. Can someone explain how to get it to show wo opening the physical keyboard?
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Jun 7, 2010
Recently I purchased an E75 off of Ebay. The problem is, whenever I try to utilize the main camera, all I see is blackness. The viewfinder does not seem to work at all. Scrolling through the camera toolbar takes a while and tooltips remain on the screen without fading away as they supposedly should. I have tried taking picture regardless of the issue, but I recieved an error message which says "Unexpected error has occurred. Restart your phone." or something similar. I get the same result in Video Mode.I have done hard resets and firmware updates to the latest firmware possible, but to no avail. What could it be? Would I need to take it to a Nokia Care Center?
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Apr 27, 2010
I frequently have black screen when i receive a phone call when i am outdoors !? When i am indoors, this does not happen.Anybody else have the same problem ?
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Jul 29, 2010
my n97mini have a problem... sometime when i receive a sms,the screen just gone black... it happen after i unlock the key... the screen basically is black but the phone still functioning as can make phone call and receive call also... so far,the only way for me to get back the screen to work would be take out the battery... does anyone else have the same problem as me? just now was the 3rd time this problem occur... it does not occur very frequently... could b due to i does not restart the phone?
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Jun 11, 2010
I upgrade my firmware but when i was finish the phone was black.The only thing that happens when i press the start button is that is vibrates a little.Otherwise is "dead"
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Jan 21, 2010
everything on the phone works except the screen is always black. when i turn on the phone, the keypad lights up and the start up nokia tune plays, but there is nothing on the screen. if someone rings the phone, i can answer and it works fine. i can connect to the phone to the pc but i cannot see anything on the phone screen. i have watched many videos on Internet showing how to change the screen and i am pretty confident i could do it for myself but before i spend money on a new screen i want to know will replacing the screen fix the problem?
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Mar 16, 2010
when i open the main camera slide, there is black screen shown and cant view anything ... the after a while,this sentence appears: "an unexpected error occurs, please switch the device off and restart".. what happens to it? how to solve this problem~~ thanks in advanced...
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Mar 23, 2012
I just got my Lumina phone 4 days ago and the screen suddenly turned black tonight. I cannot get anything to appear on the screen except the numbers 10.12 are lit in the right corner of the screen. This is a brand new phone and I am freaking out because it is my only phone. I cannot dial out or do anything with it.
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Dec 12, 2010
I there. I bought my n8 yesterday, I used it fine until a couple hours ago now, when it went black screen and nothing happens! Turn it off and then on but the screen does not light up, it shows only the screen protector with the hour and the date, but nothing else happens. What should I do?
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Jun 14, 2011
I went to turn my nokia x6 on this morning and it vibrated but the screen stayed black and no buttons lit up. I tried taking the battery out and putting it back in, i tried connecting it to a usb but nothing. All i can do is turn it on and off.
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Dec 30, 2012
Sometime ago noticed that 920 screen goes black when I answer the call or press Call button.And while the screen is black it doesn't response either.Its almost impossible to cancel call when this happens.Only means to cancel the call I've come up with so far is to push lock button twice and try to push End call button when it appears for appr. 0,2 seconds and then disappears again.
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Dec 5, 2010
When in a pitch black dark room i can see this in my screen. its annoying because i can really notice it. it cannot produce true black, in which i believe is what amoled is all about, producing true black. but my screen is not producing true black.
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Jan 6, 2012
when i install raging thunder game on my nokia 500 my phone screen turned black off now that game is working in other phones very well like e5 c6-01 c5
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Feb 20, 2010
Can anyone please help me with this problem i have only had this phone for two / three months and its already playing up. As I said I will just be on my phone then the screen will go black with red and black stripes going from one side of the phone to another, it will then turn itself on and off again. It is not water damaged and has not been dropped either..Anyone have any ideas what it could be?
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May 16, 2010
I have the Nokia 2330c-2,and friends told me that it's the classic one,but that c-2 what's mean?So it's been for a month and 3 days ago I switched it on as usual in the morning,after 3 hours I picked it to see what time is it but noticed that a black circle appeared in the screen,I went from where I purchased it and told me that that is a sign of mishandling,I pressed the screen or hit it,I was disappointed by this as I'm sure that I neither hit it and even didn't pressed the screen.
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Feb 19, 2010
I have encountered a sudden black screen when I was about to write a message. Then, it restarted itself. Any clues What happened?
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Mar 26, 2010
I recently replaced the LCD in my 6300 and this is happening, I have reset the phone and done a software update and it is still occuring. Any ideas?
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Jun 11, 2012
When I'm trying to make a phone call (from contacts or hand dialed number) the screen goes black and it is not responsive any more until the other party hang up (plus 30seconds). I tried reboot phone, factory default, no screen protector; changing sim card in the phone gave the same problem. As soon as I hit the dial button screen is black.
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Dec 21, 2012
When I place a call, as soon as I've dialled (or selected the number from the contact), the screen turns off, menaing htat I can't hang up or for instance use the num-pad.
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Jan 5, 2012
I left my N8 while it was updating , when i came back the screen says Nokia PC suite has stopped working but after i closed the program and opened it again the update page says "Update Complete" after that i noticed that the PC suit/Computer is no longer detecting my Phone and the Screen is already black. I tried to turn it off and On (only felt the vibration), Already tried the 8-10 seconds hold on Power button (and felt the 3 vibraions), still not working. Also tried the 3 finger thing to no avail. I felt regret for updating my N8. I shouldnt have click that update button on the Pc suit.
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