IPhone 5 Has Frozen During IOS 7 Update

Jul 1, 2014

my iphone 5 has frozen during ios 7 update. I cannot turn off. how do i restart

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Update For 7.1.2 Frozen IPhone 4s?

Jun 30, 2014

when i updated it went first good 2 final install it went all most finish and it stop around %80 for 30mins and keep going

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IOS 7.1.2 Update - IPhone Frozen

Jul 1, 2014

received automated message re latest update to iOS this morning via iTunes. Connected iPhone, downloaded update, started to load to 'phone then it stopped with the status bar (below apple logo) on 'phone ~85% complete.

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IPhone :: Apps Frozen In Mid-update?

Apr 16, 2012

how to deal with an iPhone app that has frozen in mid-update without deleting it and re-installing it? I don't want to loose the saved data in it but it just won't play ball...

Info:
iPhone 4, iOS 4.3.3

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IPhone :: 3GS Completely Frozen After IOS Update

Apr 29, 2012

I attempted to do an ios update tonight...I think it was from 5.0 to 5.01 (not sure). It went through the downloading process and I believe it was at the point of restarting/installing, not quite sure, I wasn't totally paying attention. But then I got a message from iTunes saying that an unknown error occurred and the update could not be completed. Now my phone appears to be completely screwed.

I'm left with a screen on my phone that has the iTunes logo at the top and below is an image of the iPhone USB connector. I can't get away from the screen...turn off/on, hard reset, etc all takes me back to that same screen. What's worse, my iTunes is no longer showing my phone as an option. It's like my phone is no longer recognized at all. I've unplugged and plugged it back in several times. I've restarted iTunes, restarted my computer, etc.

Info:
iPhone 3GS, iOS 5.0.1

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IPhone :: Failed To Update 4S And Now Its Frozen?

May 7, 2012

So about 20 minutes ago I connected my iPhone to my computer and iTunes prompted me to update it. I accepted, but as it was applying the updates some type of error popped up. Long story short, it failed to update and now when I turn on my phone it's frozen with the screen showing the USB cord & iTunes icons. I've tried: -Shutting it down by holding the sleep/power button-Shutting it down by holding the Home + sleep/power button-All of my USB ports on my computer-Reinstalling iTunes As soon as I turn it on, it briefly shows the Apple icon then it goes back to the same screen with the iTunes/USB icons. When I connect it to my computer it makes the connection sound but it won't register on iTunes.

Info:
iPhone 4S

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IPhone 5s :: Frozen During Installation Of IOS 8.1.2 Update

Dec 11, 2014

I have an iPhone 5s 16GB that has been installing the new iOS 8 update (8.1.2 I believe?). After being prompted to install the update, I agreed to the terms & conditions and hit "install." After seemingly flying through the first 9/10ths of the update, the progress bar under the Apple logo has not moved for a solid few hours now. I have not had this problem with previous updates. Is there any action that I should/can take without wiping everything from the phone?

Info:
iPhone 5s, iOS 8.1.2

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IPhone 5s :: Frozen On Update Screen - IOS 8.1.2

Dec 10, 2014

I Have just tried to update my iPhone 5s to iOS 8.1.2 but my phone has frozen on the update screen what can I do to solve this problem

Info:
iPhone 5s, iOS 8.1.1

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IPhone :: 3gs Has Frozen Half Way Through Latest Update

May 10, 2012

Does anyone know how to fix my iphone as right now its an expensive paper weight,as all i can see is the screen that states plug into itunes, and when I do it states needs restoring, I try this and comes up with an error 6 .

Info:iPhone 3GS, iOS 5.1

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IPhone 5 :: And IPad Frozen - IOS 7.2 Software Update

Jul 1, 2014

Last night I received a software iOS 7.2 update for my iPhone 5 and iPad. when the software was nearly completed both the iPhone and iPad froze. I can't even turn them off now. What should I do?

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During Update IPhone Appears Frozen Can't Turn Off Or Do Anything

Jul 1, 2014

Updating the latest iphone update, and it appears frozen. Can't turn it off or do anything. What can I do?

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IPhone Frozen Whilst Doing Latest Software Update?

Jun 30, 2014

This morning I downloaded and started to install the latest iOS software update and the phone has frozen.... I have the screen with the apple logo and the bar graph the has stopped half way along during the installation phase... What do i do.... I cannot contact apple support cause they want a serial number which I cannot get while the phone is frozen...

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IPhone 5s :: Frozen In Terms And Conditions Screen During Update

Dec 9, 2014

I updated my IOS overnight and this morning tried to go through the setup. I got stuck on the terms and conditions page and now am unable to press next.

Info:
iPhone 5s

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IPhone :: While IOS Update 3G Frozen Displaying USB Connection Pointing To ITunes

Mar 28, 2012

While doing a software update and trying to update my phone, the update was not successful and my phone froze up with a picture of a usb connection pointing to the iitunes logo.

Info:
iPhone 3G

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IPhone :: IOS 5.1.1 Update Install Failed - 4 Frozen With ITunes / USB Logo

May 7, 2012

Just downloaded the update 5.1.1 and tried to install it. But the install failed and now my iphone 4 is frozen with the itunes logo and the usb logo. What should I do?

Info:
iPhone 4, iOS 5.1

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IPhone :: 4S Frozen During Update / Not Booting Up From Black Apple Screen

May 8, 2012

My phone froze during update and it doesnt seem to want to boot up from the black apple screen.

Info:
iPhone 4S

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IPhone :: 4 Frozen In Middle Of Update - Screen Black And Buzzing

May 22, 2012

My iPhone 4 was in the middle of an update and froze. I tried to turn it off but now it has a blank screen and is buzzing, cannot get it to shut off, or stop buzzing. I did not get it wet, and I have no idea what to do next.

Info:
iPhone 4

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IOS Update Failure - IPhone Frozen With Progress Bar Almost Complete And Not Shutting Down

Jul 2, 2014

iphone ios update failure - my phone is frozen on the apple icon screen with the progress bar underneath almost to completion for hours - phone will not shut down and frozen on this screen -What do I do -

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BB Torch :: Update Appear To Be Frozen

Jan 13, 2012

When I connected my blackberry to the desktop software, I noticed that there was an update from version 7.0 Bundle 1672 to 7.0 Bundle 2395. I selected Update and now the update appears to be frozen. however I am told that if i disconnect, it could render the device unusable. See screenshot.

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BB Bold :: Update From OS5 To OS6 On 9700 Frozen?

Nov 25, 2011

I am attempting to update the OS on my BB Bold 9700, as suggested by the BB Deskyop Sofware. The update started and seemed to be progressing but about 3/4 of the way through it is frozen at "Loading module"net_rim_speech_data_en_US.cod".

What should I do? The system warns "do not disconnect your device or stop this process as it could make your device unusable"

Later: I solved this problem by disconnecting the phone from the PC and downloading the OS6 package from the Blackberry.com/Downloads site, re-installing the Blackberry Deskop Sofware and re-starting the update process, this time with all power saving on the PC turned off.

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BB Curve :: 9360 - Frozen During An Update?

Nov 8, 2012

My son has a blackberry curve 9360 and was doing an update. The phone was trying to restart to complete the process and has got stuck. It keeps trying to restart over and over again. We don't even get to the menu. We have tried removing the battery and tried to restart by pressing the alt, aA(arrow) and del button together but it doesn't work.

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BB Torch :: Frozen Upon Software Update?

Jun 3, 2012

My Torch froze whilst updating software and is stuck on 14% and has been for the last 3 hours. I have taken the battery out a few times in the hope it would re start but it just goes straight back to the same page when it loads up.

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BB Torch :: 9810 Frozen During Update

Nov 26, 2012

My blackberry froze during the backup process in the software update.It's been stuck on 19% for the last 2.5 hours.

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BB Torch :: 9810 Frozen On Update?

Jul 1, 2012

my blackberry torch 9810 started updating to the new software this morning, however has been frozen for the last few hours. I have removed the battery and then turned it back on, and its still frozen, ive also plugged it into the computer onto the blackberry desktop manager but it still does not work!

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BB :: Software Update For My Torch Is Frozen

May 29, 2012

Yea so today at around 2 pm I restarted my phone and when it restarted and new icon appeared saying an update was available so I clicked on it and said why not that would be good. 5 hours later it still hasn't completed and the screen on the phone said only 2 hours. The overall backup progress is frozen at 16%.

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BB Curve :: 8520 Frozen After 5.0 Update

May 20, 2011

I have just updated my Blackberry Curve 8520 to version 5.0. It required me to reboot the blackberry so I did and now that it has loaded up I get a message saying 'To start using your Blackberry (R) smartphone, you will need to confirm the languages that you use.' and a highlighted button saying 'Continue'. Thing is, I can't press any buttons or scroll through writing or anything. No buttons, though I can use 'alt' and 'caps. There doesn't seem to be a signal either. I take the battery out and put it back in but when the Blackberry loads up again the same screen comes up. I know it has updated because the loading screen is different.

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BB Bold :: Frozen Device During An Update

Jul 13, 2011

my device has frozen during an update! what is the best thing to do from here? im reluctant to unplug it as it warns it may make the device unusable

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BB Bold :: Frozen On 9900 Update?

May 24, 2012

Update for new OS has frozen it has done this once, so I unplugged it after 5 hours and lost all my contacts it has done it again now on messages I do not want to lose those as well anyway of making it get going again?

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BB Bold :: Frozen After Trying To Update Software?

Jan 4, 2012

I tried to update me phone to 7 OS but it just seemed to not be doing anything, and I know i shouldnt have but I took out the battery and put it back in but now it would turn on it just goes to a screen with a egg timer ! What do I do to get it back working?

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Software :: Blackberry Update Has Frozen

Jul 27, 2012

I used software update to try and update my phone but it's stopped at 11% at social feeds which won't budge. I have tried a battery pull several times with no prevail, I can't connect it to my newly updated Desktop Software at all no matter how many times I have tried, and I cannot access my mobile whatsoever!

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HTC Desire HD :: Frozen After System Update?

Dec 25, 2010

I have a Desire HD on Vodafone in the U.K and I have done every system update so far without a hitch but the latest one released today seems to have given me some problems.

I left the phone alone and it carried on and did everything just as usual but after it had completed the screen now appears to be unresponsive.

I cannot swipe the bar down at the bottom and hence my phone is locked all the time. The only way to restart is to pull the battery out but even after doing that several times and also removing the sim card and mem card I still have the same problem each and everytime

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