IPhone :: Failed To Update 4S And Now Its Frozen?
May 7, 2012
So about 20 minutes ago I connected my iPhone to my computer and iTunes prompted me to update it. I accepted, but as it was applying the updates some type of error popped up. Long story short, it failed to update and now when I turn on my phone it's frozen with the screen showing the USB cord & iTunes icons. I've tried: -Shutting it down by holding the sleep/power button-Shutting it down by holding the Home + sleep/power button-All of my USB ports on my computer-Reinstalling iTunes As soon as I turn it on, it briefly shows the Apple icon then it goes back to the same screen with the iTunes/USB icons. When I connect it to my computer it makes the connection sound but it won't register on iTunes.
Info:
iPhone 4S
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May 7, 2012
Just downloaded the update 5.1.1 and tried to install it. But the install failed and now my iphone 4 is frozen with the itunes logo and the usb logo. What should I do?
Info:
iPhone 4, iOS 5.1
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Apr 27, 2012
On both my iPhone and iPad I am getting an error message when trying to send mail (att.net/yahoo!) "A copy has been placed in your Outbox. Sending the message content to server failed." On my MacBook yesterday I tried to send an e-mail message to 300 recipient and it got rejected and I have a feeling this tied something up but I have not been able to untie.
Info:
iPhone 4S, iOS 5.1
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Jun 30, 2014
when i updated it went first good 2 final install it went all most finish and it stop around %80 for 30mins and keep going
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Jul 1, 2014
received automated message re latest update to iOS this morning via iTunes. Connected iPhone, downloaded update, started to load to 'phone then it stopped with the status bar (below apple logo) on 'phone ~85% complete.
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Jul 1, 2014
my iphone 5 has frozen during ios 7 update. I cannot turn off. how do i restart
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Apr 16, 2012
how to deal with an iPhone app that has frozen in mid-update without deleting it and re-installing it? I don't want to loose the saved data in it but it just won't play ball...
Info:
iPhone 4, iOS 4.3.3
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Apr 29, 2012
I attempted to do an ios update tonight...I think it was from 5.0 to 5.01 (not sure). It went through the downloading process and I believe it was at the point of restarting/installing, not quite sure, I wasn't totally paying attention. But then I got a message from iTunes saying that an unknown error occurred and the update could not be completed. Now my phone appears to be completely screwed.
I'm left with a screen on my phone that has the iTunes logo at the top and below is an image of the iPhone USB connector. I can't get away from the screen...turn off/on, hard reset, etc all takes me back to that same screen. What's worse, my iTunes is no longer showing my phone as an option. It's like my phone is no longer recognized at all. I've unplugged and plugged it back in several times. I've restarted iTunes, restarted my computer, etc.
Info:
iPhone 3GS, iOS 5.0.1
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Dec 11, 2014
I have an iPhone 5s 16GB that has been installing the new iOS 8 update (8.1.2 I believe?). After being prompted to install the update, I agreed to the terms & conditions and hit "install." After seemingly flying through the first 9/10ths of the update, the progress bar under the Apple logo has not moved for a solid few hours now. I have not had this problem with previous updates. Is there any action that I should/can take without wiping everything from the phone?
Info:
iPhone 5s, iOS 8.1.2
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Dec 10, 2014
I Have just tried to update my iPhone 5s to iOS 8.1.2 but my phone has frozen on the update screen what can I do to solve this problem
Info:
iPhone 5s, iOS 8.1.1
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May 10, 2012
Does anyone know how to fix my iphone as right now its an expensive paper weight,as all i can see is the screen that states plug into itunes, and when I do it states needs restoring, I try this and comes up with an error 6 .
Info:iPhone 3GS, iOS 5.1
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Jul 1, 2014
Last night I received a software iOS 7.2 update for my iPhone 5 and iPad. when the software was nearly completed both the iPhone and iPad froze. I can't even turn them off now. What should I do?
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Jul 1, 2014
Updating the latest iphone update, and it appears frozen. Can't turn it off or do anything. What can I do?
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Jun 30, 2014
This morning I downloaded and started to install the latest iOS software update and the phone has frozen.... I have the screen with the apple logo and the bar graph the has stopped half way along during the installation phase... What do i do.... I cannot contact apple support cause they want a serial number which I cannot get while the phone is frozen...
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Dec 9, 2014
I updated my IOS overnight and this morning tried to go through the setup. I got stuck on the terms and conditions page and now am unable to press next.
Info:
iPhone 5s
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Mar 28, 2012
While doing a software update and trying to update my phone, the update was not successful and my phone froze up with a picture of a usb connection pointing to the iitunes logo.
Info:
iPhone 3G
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May 8, 2012
My phone froze during update and it doesnt seem to want to boot up from the black apple screen.
Info:
iPhone 4S
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May 22, 2012
My iPhone 4 was in the middle of an update and froze. I tried to turn it off but now it has a blank screen and is buzzing, cannot get it to shut off, or stop buzzing. I did not get it wet, and I have no idea what to do next.
Info:
iPhone 4
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Jul 2, 2014
iphone ios update failure - my phone is frozen on the apple icon screen with the progress bar underneath almost to completion for hours - phone will not shut down and frozen on this screen -What do I do -
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Aug 21, 2014
I bought an unlocked iPhone 5 today. I inserted my sim card, and the phone didn't ask me for the pin, nor did it change its network status to anything else but "searching". For several hours I waited, restarted the phone, toggled plane mode on and off, and tried a few other things I read up on on the internet. None of them worked, the network status still said "searching". So, I decided to try and update the device OS, from iOS 6 to 7.1.2. At first, I tried doing this OTA, so from within the iPhone`s settings. It downloaded the software for about 10 minutes or so, only to after a while, emerge with a message saying that the update failed. This happened several times. I then read a few other posts online, and was recommended to update the device via iTunes. So, I tried this, where, again, it downloaded the software, did some other things such as extracting the software, and then, somewhere in the process, a message popped up on iTunes saying the update had failed. The phone is now still in update mode however, with only the Apple-Logo being displayed on the phone, along with a half-full status bar. Â
What should I do? Should I hard restart the phone? Will this brick it, or is it already bricked? And how can I get it to find a network?
Info:
iPhone 5, iOS 6
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Mar 14, 2012
I just updated my phone with the new release and it is stuck on the connect to itunes screen... any ideas... I have tryed the steps about reboot ing my pc ect... nothing works!
Info:
iPhone 4S, Windows7
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May 13, 2012
I've tried to update both my iphone 4 and 4s both of which was unsuccessful, now all I have on my phones screens are the itunes logo and the usb as if it wants me to attached to itunes! when i do neither of the phones will show up on the itunes screen on my computer ! as if it wont recognise them, went into the apple store in town they want to charge me 5 pounds to sort it which i think is a joke since both phones were fine before this update !
Info:iPhone 4S
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May 26, 2012
i tried to update my iphone and it gave an unknown error message with code (1015) which rendered the phone useless unless i restore. then i tried restoring it but gave the same error message after its almost done. please help me on how to restore my iphone even if its without the update.
Info:
iPhone 3G, iOS 4
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Jun 5, 2012
failed to activate 3gs after update
Info:
iPhone 3GS, iOS 5.1
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Dec 12, 2014
how can i reboot my iphone after new update failed?
Info:
iPhone 5c, iOS 8.1
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Jun 28, 2014
I tried to update my iPhone 4 (on ethernet internet) and iTunes said that it failed to update.
I tried to turn on/restart my phone, but all that comes up is a "connect to itunes" image message.. I have my phone plugged in but iTunes is not registering it..Â
what do i do??
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Nov 12, 2010
a couple of days ago I tried to do an update on my W995a via the SEUS program (latest version used, downloaded the day I did the update), It got to about 90% then stopped and stayed at 90% for about 2 - 4 minutes then it came up with Update Failed, I've retried the process a few times and all have failed, I've used the repair feature in the PC Suite program to try to fix the phone but it fails about about 90% as well, I had no issues or software glitches with the phone before attempting the Update. The phone now will not load the OS but instead just sits there with the keypad lights on. Is there a solution to this problem? As this is my main phone and the SEUS program has broken it.
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Aug 11, 2010
Just went to update my iphone 4 (32gb) from 4.0.1 to 4.0.2 to be greeted yet again with 'update failed, unknown error' followed by iphone in recovery mode.Now, my 3GS did this on 4.0 and 4.0.1, my 4 has done this on 4.0.1 and now 4.0.2.
I dont mind, I have backups but I also have 16gb+ of audio. What is going on? is this something with my laptop or a fault with ios4 updates? Im running latest, 32 bit version of itunes on windows 7.I've tried restoring and updating twice now unsuccesfully.
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Mar 17, 2012
So, after I updated to ios 5.1 my iPhone 4 has some problems I never kinda seen before. I own it for more than a year . While at home or any other area, good signal,has a bumper, while speaking with friends I get the Called failed problem. Tried reset network settings, even I restored the firmware ... same . Happens a few times a day..
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Apr 6, 2012
I applied the latest update to my phone and it failed.iTunes suggested that I restore the device.The restore operation failed as well.Now my iPhone is no longer detected iTunes.It does not appear as a removeable drive or camera to Windows.Online troubleshooting failed to help.The only reaction that I observed is that Windows informes me that I had connected a high speed device to a slow (USB 1.0) port and suggested connecting it to another port.Next I am going to take it to the AT&T store where I got it and see if they can help.
Info:
iPhone 3GS, Windows XP
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May 13, 2012
I recently tried to update the software on my iphone 4s through itunes, it appeared to be almost complete when I got an error message saying the update had failed. Now my phone will only load up to the screen saying I have to connect to itunes (pic of a USB pointing to the itunes logo), problem is that now itunes doesn't recognise the phone at all. I have tried all the troubleshooting ideas for itunes not recognising the phone but nothing has worked - USB connection is fine, have reinstalled itunes, apple mobile device program is working properly.. When connecting or disconnecting by plug the computer recognises it (makes the noise to say something's been plugged in/unplugged) however the phone doesn't show up in Computer either. Clearly I need to restore the phone but with itunes not recognising it?
Info:
iPhone 4S, iOS 5.1.1
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