IPhone :: 3gs Update Failed And Is No Longer Seen By ITunes?
Apr 6, 2012
I applied the latest update to my phone and it failed.iTunes suggested that I restore the device.The restore operation failed as well.Now my iPhone is no longer detected iTunes.It does not appear as a removeable drive or camera to Windows.Online troubleshooting failed to help.The only reaction that I observed is that Windows informes me that I had connected a high speed device to a slow (USB 1.0) port and suggested connecting it to another port.Next I am going to take it to the AT&T store where I got it and see if they can help.
Info:
iPhone 3GS, Windows XP
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Apr 5, 2010
I have a sick exchange 2007 server. I tried to update it to Sp2 and it didnt work out. I have managed to get my server up and fully functional however, BIS is not working. What seems to have happened is that SP2 disabled all of the exchange realted services on the server. I have everything working, however I suspect a service that isnt running.what services BIS needs running on an exchange server?
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Jun 28, 2014
I tried to update my iPhone 4 (on ethernet internet) and iTunes said that it failed to update.
I tried to turn on/restart my phone, but all that comes up is a "connect to itunes" image message.. I have my phone plugged in but iTunes is not registering it..Â
what do i do??
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May 7, 2012
Iphone 4s failed during update now shows itunes logo and usb connection
Info:
iPhone 4S, Windows 7
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May 7, 2012
Just downloaded the update 5.1.1 and tried to install it. But the install failed and now my iphone 4 is frozen with the itunes logo and the usb logo. What should I do?
Info:
iPhone 4, iOS 5.1
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May 22, 2012
So I haven't been able to update my iphone, I get a 3194 error after loading the ipsw file. When I run a diagnostic I get a Secure link to iTunes Store failed error, which I think causes the problem. I have tried the netsh winsock reset fix, and still no results, as well as looking for LSP conflict.
Detailed Description ......
The network connection could not be established.
Last successful iTunes Store access was 2012-05-22 16:54:25.
Info:
iPhone 3GS
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Jun 24, 2012
I have 10 albums that I sync to my iPhone. I have a specific photo that I have saved as "0" so that it's first when I sync, creating a cool album cover. However, since the recent iTunes update, when I sync photos to my iPhone, it sync them out of order and sometimes creates duplicates. Occasionally, some photos are in the wrong albums.
I unchecked all albums, synced, then resynced with the albums checked, hoping that putting them back on fresh would help, but it doesn't. Incidentally, if I sync 1 album only, they sync in the correct order with no duplicates.
Info:
iPhone 4S, iOS 5.0.1, Siri is my BFF
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Apr 6, 2012
I dont know what to fo i keep getting a USB Device Not Recoganized pop up. This has never happened before and I have no clue what to do. I also cannot manually sync my phone through settings because it says that my computer is not available.
Info:
iPhone 4 (8GB), iOS 5.1
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Sep 10, 2014
I downloaded iTunes 11.4.0.18 this morning. Now my iPhone 5s is no longer recognized. It won't even charge from the computer's USB.  I have Windows 7 on my PC. Apple Mobile Device Support 8.0.0.23 is installed. I even did a "repair" of it, and I see no errors. Should I try to uninstall iTunes and re-install an older version? iPhone 5s, iOS 7.1.2
Info:
iPhone 5s, iOS 7.1.2
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Jun 18, 2014
I just bought the iPhone 5c. When I plugged it in to my old itunes it synced all of my old music. I wanted to start fresh so i made an icloud account and deleted all of those songs. I then signed on with my new account. After this, itunes will no longer display my phone as a device. I tried everything from reinstalling itunes to checking the Apple Mobile Device services and still nothing. How I can get some music?!
Info:
iPhone 5c, iOS 7.1.1
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Mar 15, 2012
Before updated to iOS 5.1 and iTunes 10.6, there was no problem for iTunes to detect my phone in order to perform wifi sync, but after updated to the latest firmware for both platforms, the issue occured. iTunes couldn't detect my iPhone even though both were under same wifi network. I ever sync via wifi before, so I've done those settings. Now when the issue occur, I need to reboot the iPhone, then it works again. The issue happened each day. Very frustrating and unreliable and inconsistance. My Mac iTunes has no problem to detect the iPad2 (OS 5.0). The problem only happen to my iPhone (OS 5.1). No such thing happen before during OS 5.0.
Info:
MacBookPro, Mac OS X (10.7.2)
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May 28, 2012
I was trying to sync my iPhone 3GS when I was prompted to upgrade it. I went ahead and clicked yes to upgrade it. I left the computer and whe I returned about an hour later it asked me to enter my passcode so I did. Then it did its thing for about 30 minutes before telling me there was an unkwown error while upgrading it. During that time the screen on the iphone switched to the image of the usb cord with an arrow poining at the iTunes logo. I restarted my computer and disconnected and reconnected my iphone and now iTunes won't even read it and my iPhone won't do anything other than display that same image of the usb cord and iTunes logo. I'm totally frustrated here. Help! I'm running Windows 7 64 bit, iTunes version 10.6.1.7. I know the cable is fine because it reads my iPhone 4S just fine. I tried restarting and relaunching iTunes and I've also tried holding the power button and home button down for 10 seconds and nothing on the phone's end.
Info:
iTunes, Windows Vista
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Mar 30, 2012
Running OS X Lion (10.7.3) on new iMac. Not sure what changed recently but now, when I plug in my iPhone, it does not sync with iTunes, nor does it open iPhoto to import photos. In fact, it doesn't recognize that the iPhone is plugged in at all, but the phone does charge of course.
I already ran through these steps on the Apple site a couple of times [URL]
Info:
iPhone 4S, Mac OS X (10.7.3), iPhoto, iTunes
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May 24, 2012
Whenever I go to "Music" and touch store in upper left it doesnt do anything...
Info:
iPhone 4, iOS 5.1.1
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Jun 1, 2012
I have an iPhone 4, I believe that I have disconnected my iPhone from iTunes while it was updating (accidentally, of course) and it now says it's still connected to iTunes despite no longer being physically attached by the cord and will not load any other screen. I have tried force reboot and it restarts, yet still says it's connected to iTunes. The computer gave an alert, informing me that there had been a malfunction and that the device was now unreadable. I've had a look for a solution and can't find a resolution to this particular predicament. I am not adverse to restoring it to factory settings, although there are some pictures that I would like to take off it before doing so.
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May 8, 2012
I just downloaded some new software for the phone, the software update failed and then my phone was stuck telling me to connect to Itunes. I tried holding down the home and power button to get the dfu mode for restore, I've done this a few times now, it goes black after doing it and then goes back to the connect to itunes screen when I do it again. My computer is recognising the phone as it makes a noise when I plug it in however Itunes is not picking up the phone.
Info:iPhone 4S, iOS 5.1
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May 22, 2012
I just bought an iPhone 4S. I tried to sync all my favorite apps from iTunes to my new iPhone 4S i just bought. But I don't know what happen that some of apps successfully sync to iPhone 4S and some of the app said "failed to install" on my iPhone screen.
Info:
iPhone 4S, iOS 5.0.1
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Jun 15, 2012
I have an unlocked iPhone3GS that I used in Thailand for 2 years with a Thai SIM card. Now I am back in the USA and I got a AT&T SIM card without a contract. I wanted to update to the newer version of iOS so I contacted AT&T and had them do an authorized iPhone unlock. I backed up my iPhone and then restored it in iTunes. After restarting the phone iTunes told me there was no SIM card installed in the device. I've taken the AT&T SIM card out and put it back in but nothing changes.
Info:
iPhone 3GS
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May 11, 2012
After updating to iOS 5.1.1 I no longer have the repaly and shuffle icons in my itunes. How do I correct this?
Info:
iPhone 3GS, iOS 5.1.1
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Apr 28, 2012
I have been having a problem syncing my iphone 4s with my desktop mac. I have downloaded the latest version of itunes. I had no problems syncing before and this is the first time I am encountering this. Error message reads, "The iPhone could not be synced because the sync session failed to start."
Info:
iPhone 4S, iOS 5.1
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Jul 5, 2012
The iTunes data on the computer my iPhone was firstly connected and configurated with has been deleted. I was looking for an opportunity to update my iPhone to the newest iOS software (since it was on 5.0) without erasing all the data saved on my mobile. But that time I did not know that all data will be erased when upgrading a device a complete version (like from 3.0 to 4.0 or 4.0 to 5.0) and then it happened. Several hundred business contacts of mine has been erased and cannot be reset. All functions except the phone/message contacts are unimportant now. MOST IMPORTANT: I connected my iPhone with a new MacBook, updated iTunes to 10.6.3 (current version) and synced my mobile with it. Data will be erased if updating on an unknown computer (for iOS device) where no data which are on my iPhone are saved. Unfortunately, the instructions at iTunes Support were helpless because during the important backup for resetting all datas has been interrupted with the following window: Backup not possible , There are not enough space on the iPhone left to finish the backup.
It has never continued and since then all data has been erased. I would be incredibly glad if anybody could give me at least a tip to do something.
Info:
iPhone 4, iOS 5.1.1
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May 3, 2012
I know there are other software that may help to retrive the data but it doesn't work with encrypted backup.Now i have the password, i have the encrypted backup (failed to recover in itunes).What can i do? is it possible to remove the password from the encrypted backup provided that i have the password?
Info:
iPhone 4, iOS 5.1
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Jun 30, 2012
Why does my phone (4s) no longer force iTunes to open and auto sync when I plug it into my computer?
Info:
iPhone 4S, iOS 5.1.1
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Mar 25, 2012
i have tried EVERYTHING to fix this problem. i downloaded tiny umbrella, i added permissions in the firewall,i installed the latest itunes, i added and removed lines from my hosts file, and it still just gives me unknown error 3194 when updating my phone and secure link to itunes store failed when running diagnostics. i have two rules in my firewall at this point and i'm pretty sure apple could steal just about anything off of my computer by now with all the access ive given it. i run as administrator, no cigar. same problem. i've re-started my computer al of 12 times now and still not working. here's what the diagnostics is giving me:
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
LENOVO 4186
iTunes 10.6.0.40
QuickTime 7.7.1
[code]....
it says itunes is not enabled on fire wall but i beg to differ. like i mentioned earlier: two rules have been created to allow it.it says "network connection timed out" then says "Last successful iTunes Store access was 2012-03-25 11:56:05." thats only a minute before the diagnostics test. dunno if that means anything to you guys, but to me it means itunes has fallen off the rocker.
p.s. running windows 7
Info:
iPhone 3GS, iOS 5.0.1
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Aug 21, 2014
I bought an unlocked iPhone 5 today. I inserted my sim card, and the phone didn't ask me for the pin, nor did it change its network status to anything else but "searching". For several hours I waited, restarted the phone, toggled plane mode on and off, and tried a few other things I read up on on the internet. None of them worked, the network status still said "searching". So, I decided to try and update the device OS, from iOS 6 to 7.1.2. At first, I tried doing this OTA, so from within the iPhone`s settings. It downloaded the software for about 10 minutes or so, only to after a while, emerge with a message saying that the update failed. This happened several times. I then read a few other posts online, and was recommended to update the device via iTunes. So, I tried this, where, again, it downloaded the software, did some other things such as extracting the software, and then, somewhere in the process, a message popped up on iTunes saying the update had failed. The phone is now still in update mode however, with only the Apple-Logo being displayed on the phone, along with a half-full status bar. Â
What should I do? Should I hard restart the phone? Will this brick it, or is it already bricked? And how can I get it to find a network?
Info:
iPhone 5, iOS 6
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May 13, 2012
After 5.1.1 update I can no longer sync my iPhone 3GS or it could be just after the Mac OS 10.7.4 update
Running an iMac 21.5-inch, Mid 2011 8GB RAM iPhone 3GS Running iOS 5.1.1
Info:
iPhone 3GS, iOS 5.1.1, White 16 GB
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Mar 14, 2012
I just updated my phone with the new release and it is stuck on the connect to itunes screen... any ideas... I have tryed the steps about reboot ing my pc ect... nothing works!
Info:
iPhone 4S, Windows7
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May 7, 2012
So about 20 minutes ago I connected my iPhone to my computer and iTunes prompted me to update it. I accepted, but as it was applying the updates some type of error popped up. Long story short, it failed to update and now when I turn on my phone it's frozen with the screen showing the USB cord & iTunes icons. I've tried: -Shutting it down by holding the sleep/power button-Shutting it down by holding the Home + sleep/power button-All of my USB ports on my computer-Reinstalling iTunes As soon as I turn it on, it briefly shows the Apple icon then it goes back to the same screen with the iTunes/USB icons. When I connect it to my computer it makes the connection sound but it won't register on iTunes.
Info:
iPhone 4S
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May 13, 2012
I've tried to update both my iphone 4 and 4s both of which was unsuccessful, now all I have on my phones screens are the itunes logo and the usb as if it wants me to attached to itunes! when i do neither of the phones will show up on the itunes screen on my computer ! as if it wont recognise them, went into the apple store in town they want to charge me 5 pounds to sort it which i think is a joke since both phones were fine before this update !
Info:iPhone 4S
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May 26, 2012
i tried to update my iphone and it gave an unknown error message with code (1015) which rendered the phone useless unless i restore. then i tried restoring it but gave the same error message after its almost done. please help me on how to restore my iphone even if its without the update.
Info:
iPhone 3G, iOS 4
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Jun 5, 2012
failed to activate 3gs after update
Info:
iPhone 3GS, iOS 5.1
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