IPhone :: ITunes Won't Recgonize It After Failed Upgrade
May 28, 2012
I was trying to sync my iPhone 3GS when I was prompted to upgrade it. I went ahead and clicked yes to upgrade it. I left the computer and whe I returned about an hour later it asked me to enter my passcode so I did. Then it did its thing for about 30 minutes before telling me there was an unkwown error while upgrading it. During that time the screen on the iphone switched to the image of the usb cord with an arrow poining at the iTunes logo. I restarted my computer and disconnected and reconnected my iphone and now iTunes won't even read it and my iPhone won't do anything other than display that same image of the usb cord and iTunes logo. I'm totally frustrated here. Help! I'm running Windows 7 64 bit, iTunes version 10.6.1.7. I know the cable is fine because it reads my iPhone 4S just fine. I tried restarting and relaunching iTunes and I've also tried holding the power button and home button down for 10 seconds and nothing on the phone's end.
Info:
iTunes, Windows Vista
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May 17, 2012
After attempting to upgrade software for my iphone 4s via itunes, the upgrade failed and my phone froze with a picture of an usb plug.I even uninstalled security on my computer.
Info:
iPhone 4S, iOS 5.0.1
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Mar 12, 2012
This morning I tried to perform the required update of my iPhone 4S to iOs 5.1. Update failed. Phone is locked up with connection to itunes symbol showing. iTunes does not recognize the phone.
Info:
iPhone 4, iOS 5.1, Upgrade Failed
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May 21, 2012
i try to upgrade ios 5.0.1 to ios 5.1.1 but it failed now what i will do for upgrade it?
Info:
iPhone 4S, iOS 5.0.1
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Apr 1, 2012
I'm using version 4.3.5 on my iPhone 4, each time when I connect my iPhone 4 with iTunes, I was informed that IOS 5.0.1 is ready for my upgrate. I couldn't finish the updating for each time I download to around 2xxMB, the connection stop.
Info:
iPhone 4
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May 1, 2012
upgrade to ios but restore failed.
Info:
iPhone 3GS, iOS 4.1
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Dec 5, 2014
I have iphone4s with iOS5.1, tried to upgrade to 8.1 but forgot to take a backup. Upgrade failed and ask to do a factory resotre and the iphone only shows "connect to iTunes icon"!. How to take a backup in this case or cancel the upgrade. Â It is very important to backup contacts, msgs and notes.Â
Info:
iPhone 4S, iOS 5.1
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Sep 1, 2010
I have 4.0 and want to upgrade to 4.0.1 but iTunes 9.2.1 currently will only let me upgrade to 4.0.2 even when trying to force the .ipsw file.
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Jun 28, 2014
I tried to update my iPhone 4 (on ethernet internet) and iTunes said that it failed to update.
I tried to turn on/restart my phone, but all that comes up is a "connect to itunes" image message.. I have my phone plugged in but iTunes is not registering it..Â
what do i do??
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Mar 15, 2012
Before updated to iOS 5.1 and iTunes 10.6, there was no problem for iTunes to detect my phone in order to perform wifi sync, but after updated to the latest firmware for both platforms, the issue occured. iTunes couldn't detect my iPhone even though both were under same wifi network. I ever sync via wifi before, so I've done those settings. Now when the issue occur, I need to reboot the iPhone, then it works again. The issue happened each day. Very frustrating and unreliable and inconsistance. My Mac iTunes has no problem to detect the iPad2 (OS 5.0). The problem only happen to my iPhone (OS 5.1). No such thing happen before during OS 5.0.
Info:
MacBookPro, Mac OS X (10.7.2)
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Apr 6, 2012
I applied the latest update to my phone and it failed.iTunes suggested that I restore the device.The restore operation failed as well.Now my iPhone is no longer detected iTunes.It does not appear as a removeable drive or camera to Windows.Online troubleshooting failed to help.The only reaction that I observed is that Windows informes me that I had connected a high speed device to a slow (USB 1.0) port and suggested connecting it to another port.Next I am going to take it to the AT&T store where I got it and see if they can help.
Info:
iPhone 3GS, Windows XP
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May 8, 2012
I just downloaded some new software for the phone, the software update failed and then my phone was stuck telling me to connect to Itunes. I tried holding down the home and power button to get the dfu mode for restore, I've done this a few times now, it goes black after doing it and then goes back to the connect to itunes screen when I do it again. My computer is recognising the phone as it makes a noise when I plug it in however Itunes is not picking up the phone.
Info:iPhone 4S, iOS 5.1
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May 22, 2012
I just bought an iPhone 4S. I tried to sync all my favorite apps from iTunes to my new iPhone 4S i just bought. But I don't know what happen that some of apps successfully sync to iPhone 4S and some of the app said "failed to install" on my iPhone screen.
Info:
iPhone 4S, iOS 5.0.1
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Jun 15, 2012
I have an unlocked iPhone3GS that I used in Thailand for 2 years with a Thai SIM card. Now I am back in the USA and I got a AT&T SIM card without a contract. I wanted to update to the newer version of iOS so I contacted AT&T and had them do an authorized iPhone unlock. I backed up my iPhone and then restored it in iTunes. After restarting the phone iTunes told me there was no SIM card installed in the device. I've taken the AT&T SIM card out and put it back in but nothing changes.
Info:
iPhone 3GS
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Apr 28, 2012
I have been having a problem syncing my iphone 4s with my desktop mac. I have downloaded the latest version of itunes. I had no problems syncing before and this is the first time I am encountering this. Error message reads, "The iPhone could not be synced because the sync session failed to start."
Info:
iPhone 4S, iOS 5.1
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May 7, 2012
Iphone 4s failed during update now shows itunes logo and usb connection
Info:
iPhone 4S, Windows 7
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May 7, 2012
Just downloaded the update 5.1.1 and tried to install it. But the install failed and now my iphone 4 is frozen with the itunes logo and the usb logo. What should I do?
Info:
iPhone 4, iOS 5.1
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May 22, 2012
So I haven't been able to update my iphone, I get a 3194 error after loading the ipsw file. When I run a diagnostic I get a Secure link to iTunes Store failed error, which I think causes the problem. I have tried the netsh winsock reset fix, and still no results, as well as looking for LSP conflict.
Detailed Description ......
The network connection could not be established.
Last successful iTunes Store access was 2012-05-22 16:54:25.
Info:
iPhone 3GS
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Jul 5, 2012
The iTunes data on the computer my iPhone was firstly connected and configurated with has been deleted. I was looking for an opportunity to update my iPhone to the newest iOS software (since it was on 5.0) without erasing all the data saved on my mobile. But that time I did not know that all data will be erased when upgrading a device a complete version (like from 3.0 to 4.0 or 4.0 to 5.0) and then it happened. Several hundred business contacts of mine has been erased and cannot be reset. All functions except the phone/message contacts are unimportant now. MOST IMPORTANT: I connected my iPhone with a new MacBook, updated iTunes to 10.6.3 (current version) and synced my mobile with it. Data will be erased if updating on an unknown computer (for iOS device) where no data which are on my iPhone are saved. Unfortunately, the instructions at iTunes Support were helpless because during the important backup for resetting all datas has been interrupted with the following window: Backup not possible , There are not enough space on the iPhone left to finish the backup.
It has never continued and since then all data has been erased. I would be incredibly glad if anybody could give me at least a tip to do something.
Info:
iPhone 4, iOS 5.1.1
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May 6, 2012
I have been trying to update to ICS using PCC for the last two days ......After the second step ..i.e preparing for update ..it says Update failed . And if i reconnect it says server problems so try again later
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May 3, 2012
I know there are other software that may help to retrive the data but it doesn't work with encrypted backup.Now i have the password, i have the encrypted backup (failed to recover in itunes).What can i do? is it possible to remove the password from the encrypted backup provided that i have the password?
Info:
iPhone 4, iOS 5.1
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Dec 24, 2010
So i tried to upgrade my phone today, it failed several times and now i can't turn it on at all. All that comes up is a picture of a triangle with a ! in it.
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Apr 23, 2011
After many attempts backing up, I have finally done so......But when PC companion is 'preparing' to update..it doesn't. It says Installation Error...'unable to install or start phone software update componnets'. 'the update of software failed'. I have tried again
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Dec 31, 2010
I'm having installation problem with my Xperia X8. I can't upgrade my phone software to Android 2.1 version. I have done the back up things but I can't even move on to the second step. It'll appears to me "unable to install or start phone software update components.
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Oct 24, 2012
I have a bb curve 8520 last week I had an upgrade to facebook available to download which I did. It went through all the motions ok and then at the end it came up with the usuall t/c's to confirm so i clicked on " I agree" and thats where it has stuck ? So now I have no fb on my phone . Can someone please tell me how to take fb off so I can have a go at re-installing again.( I went to a o2 store yesterday and their guru told me he didnt know how to do it either.
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Mar 25, 2012
i have tried EVERYTHING to fix this problem. i downloaded tiny umbrella, i added permissions in the firewall,i installed the latest itunes, i added and removed lines from my hosts file, and it still just gives me unknown error 3194 when updating my phone and secure link to itunes store failed when running diagnostics. i have two rules in my firewall at this point and i'm pretty sure apple could steal just about anything off of my computer by now with all the access ive given it. i run as administrator, no cigar. same problem. i've re-started my computer al of 12 times now and still not working. here's what the diagnostics is giving me:
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
LENOVO 4186
iTunes 10.6.0.40
QuickTime 7.7.1
[code]....
it says itunes is not enabled on fire wall but i beg to differ. like i mentioned earlier: two rules have been created to allow it.it says "network connection timed out" then says "Last successful iTunes Store access was 2012-03-25 11:56:05." thats only a minute before the diagnostics test. dunno if that means anything to you guys, but to me it means itunes has fallen off the rocker.
p.s. running windows 7
Info:
iPhone 3GS, iOS 5.0.1
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Oct 1, 2010
I have a BlackBerry Curve 8330,& I can't upgrade my BBM I keep getting the same error, says download failed, 903 loss of service HTTP error 400: Bad Request.?I assume the site it's trying to download from isn't the right one?I can't download it from the internet because my data plan only includes email.
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Oct 24, 2011
Symbian Anna upgrade OTA 1 of 2 failed all others did not, Nokia N8 product code 059C8T6. Tried reinstall thru OVI still failed.
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Jun 1, 2012
My 8520 has some serious problems right now. I tried to do a software upgrade but it failed at JVM connection. Now my device wont connect to my pc at all (doesn't pick up the device whatsoever), and the phone wont boot up, The only activity I get out of it is the LED flashing red once and then four times quickly.
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May 24, 2012
I have apps that have updates and some are too large to update on my iPhone. I plugged my iPhone into iTunes and pulled up the apps that are installed but I can not find where I can start the updates. It looks like it does not automatically identify which apps have updates.
Info:
iPhone 4S, Windows 7
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Jun 22, 2012
I tried to upgrade the iphone to ios 5.1.1 when the download was complete, phone went to recovery mode and the upgrade process failed, the phone never came back to normal mode.
Info:
iPhone 4S, iOS 5.0.1
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