Xperia Ray :: ICS Upgrade Failed?
May 6, 2012
I have been trying to update to ICS using PCC for the last two days ......After the second step ..i.e preparing for update ..it says Update failed . And if i reconnect it says server problems so try again later
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Dec 24, 2010
So i tried to upgrade my phone today, it failed several times and now i can't turn it on at all. All that comes up is a picture of a triangle with a ! in it.
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Apr 23, 2011
After many attempts backing up, I have finally done so......But when PC companion is 'preparing' to update..it doesn't. It says Installation Error...'unable to install or start phone software update componnets'. 'the update of software failed'. I have tried again
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Dec 31, 2010
I'm having installation problem with my Xperia X8. I can't upgrade my phone software to Android 2.1 version. I have done the back up things but I can't even move on to the second step. It'll appears to me "unable to install or start phone software update components.
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May 17, 2012
After attempting to upgrade software for my iphone 4s via itunes, the upgrade failed and my phone froze with a picture of an usb plug.I even uninstalled security on my computer.
Info:
iPhone 4S, iOS 5.0.1
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Mar 12, 2012
This morning I tried to perform the required update of my iPhone 4S to iOs 5.1. Update failed. Phone is locked up with connection to itunes symbol showing. iTunes does not recognize the phone.
Info:
iPhone 4, iOS 5.1, Upgrade Failed
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May 21, 2012
i try to upgrade ios 5.0.1 to ios 5.1.1 but it failed now what i will do for upgrade it?
Info:
iPhone 4S, iOS 5.0.1
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Apr 1, 2012
I'm using version 4.3.5 on my iPhone 4, each time when I connect my iPhone 4 with iTunes, I was informed that IOS 5.0.1 is ready for my upgrate. I couldn't finish the updating for each time I download to around 2xxMB, the connection stop.
Info:
iPhone 4
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May 1, 2012
upgrade to ios but restore failed.
Info:
iPhone 3GS, iOS 4.1
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Oct 24, 2012
I have a bb curve 8520 last week I had an upgrade to facebook available to download which I did. It went through all the motions ok and then at the end it came up with the usuall t/c's to confirm so i clicked on " I agree" and thats where it has stuck ? So now I have no fb on my phone . Can someone please tell me how to take fb off so I can have a go at re-installing again.( I went to a o2 store yesterday and their guru told me he didnt know how to do it either.
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Dec 5, 2014
I have iphone4s with iOS5.1, tried to upgrade to 8.1 but forgot to take a backup. Upgrade failed and ask to do a factory resotre and the iphone only shows "connect to iTunes icon"!. How to take a backup in this case or cancel the upgrade. Â It is very important to backup contacts, msgs and notes.Â
Info:
iPhone 4S, iOS 5.1
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Oct 1, 2010
I have a BlackBerry Curve 8330,& I can't upgrade my BBM I keep getting the same error, says download failed, 903 loss of service HTTP error 400: Bad Request.?I assume the site it's trying to download from isn't the right one?I can't download it from the internet because my data plan only includes email.
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May 28, 2012
I was trying to sync my iPhone 3GS when I was prompted to upgrade it. I went ahead and clicked yes to upgrade it. I left the computer and whe I returned about an hour later it asked me to enter my passcode so I did. Then it did its thing for about 30 minutes before telling me there was an unkwown error while upgrading it. During that time the screen on the iphone switched to the image of the usb cord with an arrow poining at the iTunes logo. I restarted my computer and disconnected and reconnected my iphone and now iTunes won't even read it and my iPhone won't do anything other than display that same image of the usb cord and iTunes logo. I'm totally frustrated here. Help! I'm running Windows 7 64 bit, iTunes version 10.6.1.7. I know the cable is fine because it reads my iPhone 4S just fine. I tried restarting and relaunching iTunes and I've also tried holding the power button and home button down for 10 seconds and nothing on the phone's end.
Info:
iTunes, Windows Vista
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Oct 24, 2011
Symbian Anna upgrade OTA 1 of 2 failed all others did not, Nokia N8 product code 059C8T6. Tried reinstall thru OVI still failed.
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Jun 1, 2012
My 8520 has some serious problems right now. I tried to do a software upgrade but it failed at JVM connection. Now my device wont connect to my pc at all (doesn't pick up the device whatsoever), and the phone wont boot up, The only activity I get out of it is the LED flashing red once and then four times quickly.
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Mar 18, 2010
I cannot begin to tell you the frustrating experience I have had trying to load Ovi Maps 3.03 onto my N97. Suffice it to say that every step of the way has been a painful experience that has seriously threatened my loyalty to a brand that I have always been loyal to. I'm still not there yet. Having followed instructions and loaded the latest version of firmware (20.0.019) via my PC, the automatic loading software then loaded version 3.01 of Ovi Maps (WHY wasn't 3.03 loaded? - it's the latest version!). I proceeded to the Software Updater app on my PC to upload the latest version (3.03). It did recognize the latest version and proceeded to download the software to my PC for installation onto my phone. During the upgrade to my phone, the installation failed and a message appeared "Installation failed 6:19".
I tried to install again, but using the updater app on my PC, it doesn't recognize the need for an upgrade to 3.03 (does it think the upgrade has worked?). Back to my phone to try using the software updater app installed there. It does recognize the fact that a later version of Ovi Maps is available and allows me to try and install it, and a message appears "Installing Ovi Maps with free navigation (1 of 1)", however seconds later another message appears "Result: 1 update failed View update history". Clicking on the View bit helpfully takes me to the log, which unhelpfully shows the message "Ovi Maps with free navigation Installation failed at 6:25" and NO OTHER information about why the installation failed or what to do to recover it. So now I am stuck with an updater on the PC which doesn't recognize the need to do an update and an updater on the phone, which does recognize the need, but fails EVERY time.
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Apr 9, 2012
When upgrading my Nokia E7 from symbian anna to symbian belle, the phone switched off and on restarting, it display a text: "phone startup failed, contact retailer."
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Jun 22, 2012
I tried to upgrade the iphone to ios 5.1.1 when the download was complete, phone went to recovery mode and the upgrade process failed, the phone never came back to normal mode.
Info:
iPhone 4S, iOS 5.0.1
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Apr 25, 2012
my computer always ends up not responding while trying to update the software to ICS. I've tried to update the phone for many times and always ends with my computer become not responding. and i've tried to update with 2 different computers and get the same result.
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Dec 10, 2010
Ii've tried to do a backup of my phone since upgrading to android 2.1. All seems to work fine on the phone since the upgrade execpt the backup app. When backing up it will stop during the backup and say could not backup. I've tried a scheduled backup and in the notifiction bar it says that the backup failed. I've tried going onto the m.sonyericsson/backup site to load a newer version and that doesn't work, even with the settings/application unknown sources checked off.
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Nov 19, 2011
I just tried to update my MT15i using SEUS 2.11.11.21 to FW 4.0.2.A.0.42.It failed.1st try:Loaded battery (99%)Switched off phone Took out battery for about 5 minutes and put it back in.Started SEUS, held return button, proceeded as required...Firmware download seemed OK.Actual update failed near the end.Phone does not start up - just displays warning message
2nd try:I'm not sure about the battery: I had the phone plugged in for five hours but as it just looped through the power on sequence and showed me the warning message again and again I really do not know whether there was any power in it.Took out battery for about half an hour.Took out SIM and SD.Put battery back in Uninstalled SEUS Rebooted PC Installed SEUS Rebooted PC Else as above...
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Jun 12, 2012
Using PC Companion I have progressed to what I can only assume is the end of the preparation phase after 3 hours, the progress bar is complete; and then I get this meaningless message that the update failed.
This is very frustratiing as there is not much clue about what caused the failure. If it is because of a missing component, as pointed out already, why can PC Companion not check at the start of the marathon preparation that everything is in place and we will not waste so much time connected for nothing.
I have tried SUS and that fails because Windows can't find S1Boot with that remarkably phone procedure. I have looked at downloading S1Boot, as suggested, however then there are warnings on Warranty. Does PC Compantion/SUS download not contain S1Boot?
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Jul 9, 2012
I have a XPERIA X10 mini/pro and I just installed PC Companion on my computer. After the installation the SW indicated that there is an update available. Unfortunately I get a message:"The update failed". The failure occurs at "Prepare" during the "starting update engine" phase.
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Oct 28, 2015
I've tried to connect my Z5 compact with my notebook with Windows 7. There's a bluetooth connection but gives a lot of errors in the device manager. Sony PC Companion 2.1 can't connect it also by bluetooth. I've tried to update my Windows, but that wasn't a solution. I have also updated my phone as well..
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Dec 12, 2014
I got a notification yesterday on my sony Xperia Z3, asking for an update using Sony PC Companion, i did it and then it said that a network problem has occured, and from that point on, when i try to power the phone it says " the software update failed, make sure the phone is connected to the computer and try again "
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I tried the "power button + volume up" when charging, the phone started powering on and off all the time and after an hour it got really hot ! I was so scared so I unplugged it.
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Aug 3, 2015
I can not transfer data on the SD card . Error appears : " Transfer failed . Verify that the card allows data transfer " . It worked until yesterday..
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Nov 9, 2010
i have a x10 mini which is an o2 pay as you go purchased in england. i followed the sony erricsson instructions posted on Internet to upgrade my phone. after a fun filled few hours the other evening, and after rebooting the phone for a final time the phone was still at v1.6. the pc companion software downloded and appeared to update the phone correctly. now if i try to repeat the upgrade process the pc companion says that the phone's software is up to date.
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May 2, 2012
For some time I'm trying to make the process of unlockbootloader lamentablemnte this does not work, I'm doing in windows xp with PC Companion installed and operating adb follow all the steps but when Fastboot recognize that the phone is stuck and does not recognize this, I thought at first it was the virtual machine and how he was making the USB connection but probe in a native windows machine and not turned. Would like the possibility that perform differently
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Dec 20, 2010
Having installed the update I then went into back up and restore to restore my phone settings but it hasn't worked properly. Only about 20% of my phone book is showing and it says the SIM card is not available, none of my Apps returned and a theme I paid £1.99 for hasn't loaded properly as it's only got the wallpaper and none of the modified icons.My full contact list is still on the SIM card as I checked it in my previous phone that my Dad now has so why isn't it appearing on my phone? It's extremely inconvenient not having access to it as I don't have a back up anywhere else and most of the missing numbers are the ones I use regularly.
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Mar 8, 2011
I just purchased 'Xperia X10 mini pro" and I have to admit that this phone is realy amazing.I'm trying to update it with "SonyEricsson Update Service" and I'm following every single steps, but in "Connect" section, when I have to hold back key and connect the cable to phone it shows me this error:
"Failed to detect product"
The product could not be identified.
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May 10, 2011
I am a new user of the x10 mini pro and would like to update it. I have been following the update instruction from this site, installed companion but during the update the phone switches itself off and the update fails. I have tried one work around involving checking the 'charge battery' but this didn't work and the phone still shuts itself off.
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