Ii've tried to do a backup of my phone since upgrading to android 2.1. All seems to work fine on the phone since the upgrade execpt the backup app. When backing up it will stop during the backup and say could not backup. I've tried a scheduled backup and in the notifiction bar it says that the backup failed. I've tried going onto the m.sonyericsson/backup site to load a newer version and that doesn't work, even with the settings/application unknown sources checked off.
Having installed the update I then went into back up and restore to restore my phone settings but it hasn't worked properly. Only about 20% of my phone book is showing and it says the SIM card is not available, none of my Apps returned and a theme I paid Ł1.99 for hasn't loaded properly as it's only got the wallpaper and none of the modified icons.My full contact list is still on the SIM card as I checked it in my previous phone that my Dad now has so why isn't it appearing on my phone? It's extremely inconvenient not having access to it as I don't have a back up anywhere else and most of the missing numbers are the ones I use regularly.
My N95 8GB reboots at the final stage of backup during settings. I have reset to factory settings but no change. My PC uses Windows 7 and I have latest software on my phone and PC. I would appreciate help please.
My HTC One keeps losing it's vibration. It'll come back sometimes then be gone again for days. I think I might have to exchange it but... I have it so customized and some paid apps too,
I have iphone4s with iOS5.1, tried to upgrade to 8.1 but forgot to take a backup. Upgrade failed and ask to do a factory resotre and the iphone only shows "connect to iTunes icon"!. How to take a backup in this case or cancel the upgrade. Â It is very important to backup contacts, msgs and notes.Â
I'm using BB Bold 9900 and a Mac running on OSX 10.5.8 and downloaded the BBDS. I wanted to update my phone's OS into 7.1 and as I'am updating it get stuck on backing up social feeds then gives me a message saying "BlackBerry® Desktop Software failed to backup your BlackBerry® device. The device was disconnected."
I'm using Bold 9790 and I tried to update my OS from 7.0 to 7.1. Before that, I backed my phone up. I faced the smart card error thing but i got though that. Afterwards, I tried to update the OS and the DM prompted me to back my phone up again. And I complied. But then, as it was backing up, it got stuck. How should I get over this issue?
I backed up my iphone 4 to itunes (not icloud) yesterday, and today i went to the apple store to see if they could fix a broken lock button. They issued me a new phone, and assured me that i woult be able to retrieve my camera roll photos after restoring my phone from backup. Everything restored to my phone EXCEPT the photos. Some of them are very important to me and i would like to know if there is a way to retreive all of the photos through my computer, phone or itunes.
The iTunes data on the computer my iPhone was firstly connected and configurated with has been deleted. I was looking for an opportunity to update my iPhone to the newest iOS software (since it was on 5.0) without erasing all the data saved on my mobile. But that time I did not know that all data will be erased when upgrading a device a complete version (like from 3.0 to 4.0 or 4.0 to 5.0) and then it happened. Several hundred business contacts of mine has been erased and cannot be reset. All functions except the phone/message contacts are unimportant now. MOST IMPORTANT: I connected my iPhone with a new MacBook, updated iTunes to 10.6.3 (current version) and synced my mobile with it. Data will be erased if updating on an unknown computer (for iOS device) where no data which are on my iPhone are saved. Unfortunately, the instructions at iTunes Support were helpless because during the important backup for resetting all datas has been interrupted with the following window: Backup not possible , There are not enough space on the iPhone left to finish the backup.
It has never continued and since then all data has been erased. I would be incredibly glad if anybody could give me at least a tip to do something.
I know there are other software that may help to retrive the data but it doesn't work with encrypted backup.Now i have the password, i have the encrypted backup (failed to recover in itunes).What can i do? is it possible to remove the password from the encrypted backup provided that i have the password?
My 'backup and restore' app won't back up my text messages... it backs up the other things on the list for example the contacts, call logs, brower history etc. I would like to save the messages before I update my phone.Or unless there is another way of saving my messages, i.e. saving them onto a pc or something.I have a Sony Ericsson Xperia X10 Mini Pro.
My iPhone4 will not sync with my computer, giving me the message "iTunes could not backup the iPhone "xxx..." because the backup session failed." I have looked at article TS2529 and followed the steps. My iPhone will sync and backup with another computer with the same version of iTunes, so the problem must be with my computer or iTunes. I have previously synced and backed up fine with this computer, so I suspect there is an issue with corruption of iTunes data files. Should I re-install iTunes, or is there a way to delete the data for my phone that iTunes holds and try syncing again?
Every day I get this message at the top of the screen stating:
"CONTACTS BACKUP" - network connection failed.
When I click it to get rid, it appears again the next day ..... I've been into the Contacts Menu and looked at Import/Export and More/Settings but I don't really know what to cancel or untick.
my computer always ends up not responding while trying to update the software to ICS. I've tried to update the phone for many times and always ends with my computer become not responding. and i've tried to update with 2 different computers and get the same result.
I have been trying to update to ICS using PCC for the last two days ......After the second step ..i.e preparing for update ..it says Update failed . And if i reconnect it says server problems so try again later
So i tried to upgrade my phone today, it failed several times and now i can't turn it on at all. All that comes up is a picture of a triangle with a ! in it.
After many attempts backing up, I have finally done so......But when PC companion is 'preparing' to update..it doesn't. It says Installation Error...'unable to install or start phone software update componnets'. 'the update of software failed'. I have tried again
I just tried to update my MT15i using SEUS 2.11.11.21 to FW 4.0.2.A.0.42.It failed.1st try:Loaded battery (99%)Switched off phone Took out battery for about 5 minutes and put it back in.Started SEUS, held return button, proceeded as required...Firmware download seemed OK.Actual update failed near the end.Phone does not start up - just displays warning message
2nd try:I'm not sure about the battery: I had the phone plugged in for five hours but as it just looped through the power on sequence and showed me the warning message again and again I really do not know whether there was any power in it.Took out battery for about half an hour.Took out SIM and SD.Put battery back in Uninstalled SEUS Rebooted PC Installed SEUS Rebooted PC Else as above...
Using PC Companion I have progressed to what I can only assume is the end of the preparation phase after 3 hours, the progress bar is complete; and then I get this meaningless message that the update failed.
This is very frustratiing as there is not much clue about what caused the failure. If it is because of a missing component, as pointed out already, why can PC Companion not check at the start of the marathon preparation that everything is in place and we will not waste so much time connected for nothing.
I have tried SUS and that fails because Windows can't find S1Boot with that remarkably phone procedure. I have looked at downloading S1Boot, as suggested, however then there are warnings on Warranty. Does PC Compantion/SUS download not contain S1Boot?
I have a XPERIA X10 mini/pro and I just installed PC Companion on my computer. After the installation the SW indicated that there is an update available. Unfortunately I get a message:"The update failed". The failure occurs at "Prepare" during the "starting update engine" phase.
I've tried to connect my Z5 compact with my notebook with Windows 7. There's a bluetooth connection but gives a lot of errors in the device manager. Sony PC Companion 2.1 can't connect it also by bluetooth. I've tried to update my Windows, but that wasn't a solution. I have also updated my phone as well..
I got a notification yesterday on my sony Xperia Z3, asking for an update using Sony PC Companion, i did it and then it said that a network problem has occured, and from that point on, when i try to power the phone it says " the software update failed, make sure the phone is connected to the computer and try again "  I tried the "power button + volume up" when charging, the phone started powering on and off all the time and after an hour it got really hot ! I was so scared so I unplugged it.
I'm having installation problem with my Xperia X8. I can't upgrade my phone software to Android 2.1 version. I have done the back up things but I can't even move on to the second step. It'll appears to me "unable to install or start phone software update components.
i have a x10 mini which is an o2 pay as you go purchased in england. i followed the sony erricsson instructions posted on Internet to upgrade my phone. after a fun filled few hours the other evening, and after rebooting the phone for a final time the phone was still at v1.6. the pc companion software downloded and appeared to update the phone correctly. now if i try to repeat the upgrade process the pc companion says that the phone's software is up to date.
For some time I'm trying to make the process of unlockbootloader lamentablemnte this does not work, I'm doing in windows xp with PC Companion installed and operating adb follow all the steps but when Fastboot recognize that the phone is stuck and does not recognize this, I thought at first it was the virtual machine and how he was making the USB connection but probe in a native windows machine and not turned. Would like the possibility that perform differently
I just purchased 'Xperia X10 mini pro" and I have to admit that this phone is realy amazing.I'm trying to update it with "SonyEricsson Update Service" and I'm following every single steps, but in "Connect" section, when I have to hold back key and connect the cable to phone it shows me this error:
I am a new user of the x10 mini pro and would like to update it. I have been following the update instruction from this site, installed companion but during the update the phone switches itself off and the update fails. I have tried one work around involving checking the 'charge battery' but this didn't work and the phone still shuts itself off.
Update available in sony bridge for mac -> update started and while updating if got the notice, that the updated get a failure -> only one option in the menu "end" -> now my pro is out of funktion and there is no way to get it started..
My Xperia play has been having charging issues for a while where it randomly failed to charge.Recently however it never charges anymore and the power buttons just blinks a red light intermittently when plugged in.Does anyone know whether it is a battery issue or something more severe?
My Sony Xperia Z2 failed a update back in the beginning of may. The problem is, i have no SD-Card or back-up pictures at my computer.Is there anyway, i can save my pictures? I don't say i have to fix it, who can save my pictures for me.
