IPhone :: 4 & 4s Locked After Failed Update
May 13, 2012
I've tried to update both my iphone 4 and 4s both of which was unsuccessful, now all I have on my phones screens are the itunes logo and the usb as if it wants me to attached to itunes! when i do neither of the phones will show up on the itunes screen on my computer ! as if it wont recognise them, went into the apple store in town they want to charge me 5 pounds to sort it which i think is a joke since both phones were fine before this update !
Info:iPhone 4S
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Oct 22, 2011
Screen unlock pattern failed 20 times, phone is now locked pending google username and password, which I have enter hundreds of times with no success, I know the username and password is correct as I can log in via PC and view latest downloads on my phone etc.
Have tried to repair the phone via PC companion, everytime the download begins an error message comes up "unable to start update"
Have been to the optus shop and contacted sony over the phone, being told by optus that my phone is 7 days over its warranty and it will cost me to unlock, Sony helpdesk advised that it was "Easy" to fix and i just needed to repair the phone via PC companion, which clearly is not as easy as stated. I am left without a phone which is badly affecting my work, I have been told it will take at least 2 weeks for the phone to be unlocked if it is done by the provider, google password is not working.
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May 22, 2012
I have an iPhone on the network 3, but am moving to tesco mobile. The phone is unlocked, and I have had other sims in it before. Since this update, only my 3 sim will work? Is on a new baseband too. 04.12.01 My phone has always worked before hand with other sim cards, so I can't get my head about what could be wrong.When I put the sim in I get no service, and when I go into airplane mode and back out, it says sim failure. I know its not the sim itself, because it is a new sim and I have tested it in my HTC Wildfire.I jumped from IOS 5.0.1 to 5.1.1 because I hadnt had time to update my phone in these last months
Info:
iPhone 4, iOS 5.1.1
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Jul 2, 2010
I have the 3Gs and jailbroke it the first day I got it. Just a few days ago my iphone locked up and I had to restore it. Since I was FORCED to update to the new OS 4, I can't JB it yet.
I was looking around the settings options and I noticed that it has th e "tethering" options on my phone just like when I had it JB. I did a search and I did not find anything about tethering on the new OS, just that it was promised by ATT a few months ago but they never did.So is there something special about m phone or do they normaly have this options available just you can't use it?
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Jun 4, 2012
was using AT&T network for my Iphone 4s. Recently i move to out of USA so i requested AT&T to unlock my iphone and they have Unlocked it. But When i update My Iphone software to 5.1 then it is Locked.
Info:
iPhone 4S, iOS 5.1
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Dec 10, 2014
screen displays iTunes logo, device is unresponsive, unsure how to complete update.
Info:
iPhone 4, iOS 7.1
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Aug 21, 2014
I bought an unlocked iPhone 5 today. I inserted my sim card, and the phone didn't ask me for the pin, nor did it change its network status to anything else but "searching". For several hours I waited, restarted the phone, toggled plane mode on and off, and tried a few other things I read up on on the internet. None of them worked, the network status still said "searching". So, I decided to try and update the device OS, from iOS 6 to 7.1.2. At first, I tried doing this OTA, so from within the iPhone`s settings. It downloaded the software for about 10 minutes or so, only to after a while, emerge with a message saying that the update failed. This happened several times. I then read a few other posts online, and was recommended to update the device via iTunes. So, I tried this, where, again, it downloaded the software, did some other things such as extracting the software, and then, somewhere in the process, a message popped up on iTunes saying the update had failed. The phone is now still in update mode however, with only the Apple-Logo being displayed on the phone, along with a half-full status bar. Â
What should I do? Should I hard restart the phone? Will this brick it, or is it already bricked? And how can I get it to find a network?
Info:
iPhone 5, iOS 6
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Mar 14, 2012
I just updated my phone with the new release and it is stuck on the connect to itunes screen... any ideas... I have tryed the steps about reboot ing my pc ect... nothing works!
Info:
iPhone 4S, Windows7
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May 7, 2012
So about 20 minutes ago I connected my iPhone to my computer and iTunes prompted me to update it. I accepted, but as it was applying the updates some type of error popped up. Long story short, it failed to update and now when I turn on my phone it's frozen with the screen showing the USB cord & iTunes icons. I've tried: -Shutting it down by holding the sleep/power button-Shutting it down by holding the Home + sleep/power button-All of my USB ports on my computer-Reinstalling iTunes As soon as I turn it on, it briefly shows the Apple icon then it goes back to the same screen with the iTunes/USB icons. When I connect it to my computer it makes the connection sound but it won't register on iTunes.
Info:
iPhone 4S
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May 26, 2012
i tried to update my iphone and it gave an unknown error message with code (1015) which rendered the phone useless unless i restore. then i tried restoring it but gave the same error message after its almost done. please help me on how to restore my iphone even if its without the update.
Info:
iPhone 3G, iOS 4
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Jun 5, 2012
failed to activate 3gs after update
Info:
iPhone 3GS, iOS 5.1
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Dec 12, 2014
how can i reboot my iphone after new update failed?
Info:
iPhone 5c, iOS 8.1
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Jun 28, 2014
I tried to update my iPhone 4 (on ethernet internet) and iTunes said that it failed to update.
I tried to turn on/restart my phone, but all that comes up is a "connect to itunes" image message.. I have my phone plugged in but iTunes is not registering it..Â
what do i do??
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Mar 22, 2012
Updated my phone and now is asking for "insert a valid sim with no PIN lock to activate iPhone
Info:
iPhone 4, iOS 5.1
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Nov 12, 2010
a couple of days ago I tried to do an update on my W995a via the SEUS program (latest version used, downloaded the day I did the update), It got to about 90% then stopped and stayed at 90% for about 2 - 4 minutes then it came up with Update Failed, I've retried the process a few times and all have failed, I've used the repair feature in the PC Suite program to try to fix the phone but it fails about about 90% as well, I had no issues or software glitches with the phone before attempting the Update. The phone now will not load the OS but instead just sits there with the keypad lights on. Is there a solution to this problem? As this is my main phone and the SEUS program has broken it.
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Aug 11, 2010
Just went to update my iphone 4 (32gb) from 4.0.1 to 4.0.2 to be greeted yet again with 'update failed, unknown error' followed by iphone in recovery mode.Now, my 3GS did this on 4.0 and 4.0.1, my 4 has done this on 4.0.1 and now 4.0.2.
I dont mind, I have backups but I also have 16gb+ of audio. What is going on? is this something with my laptop or a fault with ios4 updates? Im running latest, 32 bit version of itunes on windows 7.I've tried restoring and updating twice now unsuccesfully.
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Mar 17, 2012
So, after I updated to ios 5.1 my iPhone 4 has some problems I never kinda seen before. I own it for more than a year . While at home or any other area, good signal,has a bumper, while speaking with friends I get the Called failed problem. Tried reset network settings, even I restored the firmware ... same . Happens a few times a day..
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Apr 6, 2012
I applied the latest update to my phone and it failed.iTunes suggested that I restore the device.The restore operation failed as well.Now my iPhone is no longer detected iTunes.It does not appear as a removeable drive or camera to Windows.Online troubleshooting failed to help.The only reaction that I observed is that Windows informes me that I had connected a high speed device to a slow (USB 1.0) port and suggested connecting it to another port.Next I am going to take it to the AT&T store where I got it and see if they can help.
Info:
iPhone 3GS, Windows XP
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May 13, 2012
I recently tried to update the software on my iphone 4s through itunes, it appeared to be almost complete when I got an error message saying the update had failed. Now my phone will only load up to the screen saying I have to connect to itunes (pic of a USB pointing to the itunes logo), problem is that now itunes doesn't recognise the phone at all. I have tried all the troubleshooting ideas for itunes not recognising the phone but nothing has worked - USB connection is fine, have reinstalled itunes, apple mobile device program is working properly.. When connecting or disconnecting by plug the computer recognises it (makes the noise to say something's been plugged in/unplugged) however the phone doesn't show up in Computer either. Clearly I need to restore the phone but with itunes not recognising it?
Info:
iPhone 4S, iOS 5.1.1
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May 19, 2012
I just bought my iphon last night & tried doing it`s first update this morning. I got an error message that the update failed & now my iphone only shows a pic of a usb cable with an arrow pointing to the itunes logo.I already tried holding down the on off buton & the home button like the instructions say. Problem is that when the instructions say I should be at the part where itunes is again recognizing my iphone, my itune is not recognizing my iphone. So I am stuck. I follow the instrustions, but the resluts are different, so I can`t continue to the next step. Very frustrated, as the nearest Apple store is over an hour`s drive away.
Info:
iPhone 4S
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Aug 24, 2011
I just got an update message for update 4.2. something.. I didnt record the full update number/version.I gave the ok to download and install after reading the warning that it might take up to 7 minutes to complete.It has locked with the red dot "M" logo for 30 minutes.What should I do now? Holding the power button does not turn it off , no buttons get any response. I am about to pull the battery and restart but I fear I might cobble up the update and cause more harm.
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Feb 19, 2010
I got 3GS 3.1.2 Jailbreak Iphone.It worked real good after jailbreak, but somehow I pressed the update button. then I brought it to the phone store yesterday, and they told me that my iphone was permanent lock.what can i do?Please anyone here tell me how can i do to jailbreak it again?
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Jun 9, 2012
software update failed how do I save the pictures that are on the phone?
Info:
iPhone 4, iOS 5.1.1, failed during update
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Apr 13, 2012
I tried to update my iPhone software (after successfully backing up to iCloud, and then successfully updating iTunes software) but got a 1604 error message. The phone is stuck in recovery mode, and all attempts to restore the phone have resulted in failure. I keep getting the same error message. Basically, the phone never gets past "preparing to restore." I am linking my iPhone 4 to a PC Windows XP Professional, with up-to-date software. This is the third time I've tried (and failed) to update the iPhone software, though the other two times I was able to restore. This time nothing seems to be working.
Info:
iPhone 4, iOS 5.0.1
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May 7, 2012
Iphone 4s failed during update now shows itunes logo and usb connection
Info:
iPhone 4S, Windows 7
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May 7, 2012
Just downloaded the update 5.1.1 and tried to install it. But the install failed and now my iphone 4 is frozen with the itunes logo and the usb logo. What should I do?
Info:
iPhone 4, iOS 5.1
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May 22, 2012
So I haven't been able to update my iphone, I get a 3194 error after loading the ipsw file. When I run a diagnostic I get a Secure link to iTunes Store failed error, which I think causes the problem. I have tried the netsh winsock reset fix, and still no results, as well as looking for LSP conflict.
Detailed Description ......
The network connection could not be established.
Last successful iTunes Store access was 2012-05-22 16:54:25.
Info:
iPhone 3GS
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Dec 12, 2014
I tried to update my iPhone 6 to the latest iOS 8.1.2 via lightning cable, but it failed for some reason because of an unknown error (17).
Now my iPhone won't update, restore or reset to factory settings... it is stuck in restore mode with the iTunes logo and cable showing on the screen.Â
Here is the log:Â
2014-12-12 15:23:56.000 iTunes[1205:707]: restore library built Sep 12 2014 at 18:50:34
2014-12-12 15:23:56.000 iTunes[1205:707]: iTunes: iTunes 12.0.1.26
2014-12-12 15:23:56.000 iTunes[1205:707]: iTunes: Software payload version: 12B440
2014-12-12 15:23:56.000 iTunes[1205:707]: iTunes: Using MobileRestore state machine
[15:24:27.5597] Successfully applied power assertion
[Code] .....
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Mar 30, 2012
my locked phone keeps taking pictures of locked home screen!
Info:
iPhone 4S, iOS 5.1
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Jun 15, 2012
I am trying to restore my iphone 3G back to original settings after failed update and always receiving error 1015.
Info:
iPhone 3G
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Apr 25, 2012
my computer always ends up not responding while trying to update the software to ICS. I've tried to update the phone for many times and always ends with my computer become not responding. and i've tried to update with 2 different computers and get the same result.
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