IPhone :: 4 Stuck In Recovery Mode After Failed Attempt To Update OS?
Apr 13, 2012
I tried to update my iPhone software (after successfully backing up to iCloud, and then successfully updating iTunes software) but got a 1604 error message. The phone is stuck in recovery mode, and all attempts to restore the phone have resulted in failure. I keep getting the same error message. Basically, the phone never gets past "preparing to restore." I am linking my iPhone 4 to a PC Windows XP Professional, with up-to-date software. This is the third time I've tried (and failed) to update the iPhone software, though the other two times I was able to restore. This time nothing seems to be working.
Info:
iPhone 4, iOS 5.0.1
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May 25, 2012
Now my phone is stuck in recovery mode after an update. I get unknown error 1403 after itunes tries to restore the phone for more than 10 minutes. Any way to fix? The help article for error 1403 just tells me to connect to itunes. Connecting to itunes tells me to restore, when I hit the restore button, it updates for a loooooong time then says "unable to restore, unknown error (1403).
Info:
iPhone 4
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Jun 23, 2014
So basically i was on iOS 7.0.0 and when my phone was below 10% and i tried to charge it, it would keep turning on and off every 2 minutes. Somebody had told me to update to the latest version of iOS, so I did. While downloading the new version onto my phone an error code popped up (error 29) and the update bar was only half full. Ever since then my phone has been stuck in Recovery Mode.
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Jul 26, 2015
I have an HTC One M9 (AT&T) which is stock and unrooted. Apparently a failed 5.1 update while traveling abroad has caused my phone to get stuck in recovery mode. Rebooting the phone or powering down simply brings the phone back to recovery. I am hoping there might be a way to update a stock ROM or force an OTA update without losing any of the internal data on the phone. Alternatively I was hoping I could pull the photos from the phone before wiping or returning the phone.
My only options on this screen are to: reboot system now; apply update from ADB; wipe data/factory reset; wipe cache partition; reboot to bootloader; power down; view recovery logs; apply from phone storage; apply from sd card
I have tried all options multiple times, but I have not tried a factory reset because all of my pictures from my trip are still on the internal memory of the phone.
Unfortunately I never enabled USB debugging before the device failure, so I believe my options with ADB and “pulling” the files are limited. Nonetheless, my phone won’t communicate effectively with my PC or laptop while in recovery mode, my PC and laptop only recognize that an Android device is connected while in bootloader or download mode.
I have been told by HTC that my only option is to download and update the ROM that is available on their website to the phone, but this will erase all data on my phone.
Is there any other possible option for me that can kick my phone out of recovery mode, or extract the photos from the internal storage? Is there a different ROM or OTA update I can use that will retain my data once installed?
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May 12, 2012
I tried to update my iphone software and it became stuck in recovery mode
Info:
iPhone 3GS, iOS 5.1.1
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Jun 22, 2012
Every time I try to update or restore my iPhone 4 (5.1) it tells me a lot of errors and it stuck in recovery mode.
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Dec 9, 2014
I launch the 8.1.2 updating process in OTA mode today and my iPhone 6 get stuck in recovery mode after the restart (iTunes icon with the cable on the screen).Â
So I try to restore from iTunes but I've got a unknown "error 56" at 75% of internal firmware upgrading process. The updating seems stuck, I've wait several minutes with no change. As soon as I unplug the cable my iPhone get back to recovery mode (iTunes icon with the cable on the screen).I've try several times, with another cable, with the old 8.1.1 firmware image (using Alt key when selecting the restore button). I try to launch the restore from my iMac and from my MacBook Pro (both with latest Yosemite and iTunes versions) but my iPhone is still stuck in recovery mode.Â
Bring it back to an Apple Store? Unfortunatly I'm living overseas and I've bought this iPhone 6 a few weeks ago when traveling. I'll be in Melbourne in a few weeks but I would like to use my iPhone again before. Â
Info:
iPhone 6, iOS 8.1.1
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Feb 10, 2015
My wife’s HTC One M8 somehow messed up during her attempt to update to Lollipop. How to restore her phone if I provide enough detail about what happened/current state.
The sequence of events is as such. My wife bought her phone brand new in Budapest, Hungary while on her way to where we live now (New Caledonia, South Pacific). She had the phone unlocked there (at the store in Budapest) and it had worked splendidly here for six months. We never altered the phone in anyway – stock operating system, one or two minor OTA updates to get the phone to Android 4.4.2 and Sense to 5.0 or 6.0 (I think it was) but nothing like rooting or flashing another ROM. She was checking daily to see when Lollipop was available and, while I was away on duty travel unfortunately, it was suddenly there. She did the download, told the phone to go ahead and update and that was where things went completely south.
By the time she emailed me to tell me her phone no longer worked, she had tried several things such as Recovery and Factory reset, etc. If the phone is put into Recovery mode (from the Bootloader screen – the one with three android figures at the bottom) it just cycles non stop from the red triangle to white screens and back to the red triangle and the only thing you can do to then phone is press Volume up and Power button to get the “Android System Recovery” screen. I have tried to execute all five of commands on that screen – “apply from sd card”, “apply from phone storage” … “wipe cache partition” but the end result is always the same – just an endless red triangle to white screen non stop until the battery dies.
On the Android system Recovery screen, there is a consistent error message “Mount SDCARD failed 1 times” (and then … failed 2/3/4/5 times), followed by “Can not mount SD Card (No such file or directory). So, to recap, anything I try to do from the Bootloader screen leads to the Red Triangle/white screen cycling which can be interrupted ONLY by Volume Up/Power buttons (not by Volume Down/Power buttons) which gives the Android System Recovery screen and all of those options also lead to the Red Triangle/White screen loop. Also, and probably very importantly, it doesn’t seem that my computer can “see” the HTC when plugged in .. at least it doesn’t show up in the traditional way it used to when plugged in via USB cable.
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Dec 12, 2014
I tried to update my iPhone 6 to the latest iOS 8.1.2 via lightning cable, but it failed for some reason because of an unknown error (17).
Now my iPhone won't update, restore or reset to factory settings... it is stuck in restore mode with the iTunes logo and cable showing on the screen.Â
Here is the log:Â
2014-12-12 15:23:56.000 iTunes[1205:707]: restore library built Sep 12 2014 at 18:50:34
2014-12-12 15:23:56.000 iTunes[1205:707]: iTunes: iTunes 12.0.1.26
2014-12-12 15:23:56.000 iTunes[1205:707]: iTunes: Software payload version: 12B440
2014-12-12 15:23:56.000 iTunes[1205:707]: iTunes: Using MobileRestore state machine
[15:24:27.5597] Successfully applied power assertion
[Code] .....
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Jun 22, 2012
I tried to upgrade the iphone to ios 5.1.1 when the download was complete, phone went to recovery mode and the upgrade process failed, the phone never came back to normal mode.
Info:
iPhone 4S, iOS 5.0.1
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Mar 19, 2012
When loading iTunes this morning an update that I had been putting off popped up and I figured since I was going to be in the house for a while I'd finally do it. An error took place that I foolishly ignored and made no note of.
My iPhone is now stuck in Recovery mode (I assume so anyway, after having googles my problem for hours), iTunes tells me I need to restore the phone and so I click to allow it to. It then gets to the "Preparing iPhone for restore" and just sits there, doing nothing.
Info:
iPhone 3GS
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Apr 10, 2012
my iphone is now just stuck in recovery mode thought apple was good.
Info:
iPhone 4S, iOS 5.1
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Apr 19, 2012
my iphone wont let me restore only leaving the apple logo appearing and i cant use it
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May 4, 2012
my phone is stuck on recovery mode and when i try to fix it, it gives me error code 1015 so how can i fix an error code [1015] on my iphone
Info:
iPhone 3G
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May 5, 2012
What can I do if my Iphone 4 is stuck in recovery mode.
Info:iPhone 4, iOS 5.1
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May 7, 2012
After my daughter dropped my phone on the floor (surprisingly the screen didn't crack), the screen went black and I could not turn the phone back on. This was not the first time that this happened to me and I fixed it by plugging it in to my car charger. I tried that this time and it did come back on but the place where my signal strength bars should be said 'searching'. After a short while, a message came up saying that my phone needed to be restored and to connect it to iTunes.
My phone would not come on unless it was plugged into a charger, other than that the screen was black (and still does that). The apple screen will show and then the usb cord connecting to iTunes symbol comes up and it will go passed that screen.
I connected to iTunes, and found out that my phone was in recovery mode and needed to be restored. I tried to restore several times and the same thing happens. iTunes will begin the process (extracting files first) after that part is complete and iTunes starts the next step of preparing the phone for restoring, my phone will go black as if it shut off and then the apple screen comes on and then the usb cord connecting to iTunes shows up and then iTunes delivers the error21 code. I've tried pressing the home button and lock button at the same time for seconds and then holding the home button blah blah but it does me no good because I can't get my phone to do anything unless its connected to a charger or the computer.
Info:
iPhone 4, Windows XP
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May 16, 2012
My phone has been stuck for two weeks. I am not covered by Apple therefore they won't do anything, but sell me a brand new phone. If I could afford one, I would bypass them and just upgrade. Unfortunately, I am not capable at this time. I have tried everything provided by the "help" on iTunes. I get ERROR CODE: 21 every time it goes to try to recover. I tried doing everything it said to help fix this error, but nothing works.
Info:
iPhone 4
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May 28, 2012
Hi, my recently purchased iPhone 4 is stuck in recovery mode. I tried to restore it using iTunes on my Mac, but it keeps saying "unknown error -1" and is still stuck in recovery mode.
Info:
iPhone 4 (8GB)
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May 29, 2012
Well my phone is stuck on recovery mode and I tried restoring it but it keep on ending up with error 1611. I tried everything I could online I search everything and tried almost everything none turned out to work . I have a iphone 4gs on ios5.
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Jun 4, 2012
My iphone 4s is stuck in recovery mode, I've already upgraded to 5.1.1 software and I'm trying to exit the recovery mode, while restoring I'm receiving error (1)
Info:iPhone 4S, iOS 5.1.1, Receiving restore error (1)
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Jun 14, 2012
my iphone is stuck in recovery mode.
Info:
iPhone 4S, iOS 5.1.1, i was updating to ios6 bea
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Jun 24, 2012
my iphone 4s had an update under settings so i did and now its stuck in recovery mode. In itunes it says i have to restore, but will i get back all of my contacts,pics,apps,etc? will it give the option to get them back?
Info:iPhone 4S
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Dec 5, 2014
My iphone 4 is stuck in recovery mode. I was trying to update via iTunes and when I came back the iphone had the picture of the iTunes logo and the cable and the computer stated iphone stuck in recovery mode must restore. I don't want to restore as I will lose everything. Everywhere I read it says you have to power off then hold this button etc etc.the problem is I cant power off to do this?
Info:
iPhone 4
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Mar 1, 2010
So my problem started yesterday when my phone got wet, not fell on water but water fell on it. I opened it up and dried it up, but when i connected it it wouldnt turn back on. So this morning i tried turning it on and it did.So my problem is that the phone is stuck in recovery mode, before that it just got stuck in the apple logo till i tried restoring it.
Itunes gives me error 6 and sometimes 13.i dont care what i have to do i just want my phone to work, i have att so i dont care about the baseband.
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Jun 17, 2010
I've got a 3GS which was 3.1.3. I had to restore because a few apps wouldnt load properly. When I restore and it finishes it comes up with the itunes & cable screen and iTunes says its in recovery mode (error 1015) and i must restore it - again.I've tried a couple of things including irecovery but my PC is a win7 64bit system and it kind of killed off all my USB ports. I've tried on a Vista Machine and also tried on iTunes 9.1 and the new Beta.
Will Apple sort it out? Will they send it off or replace it if they cant get it working again? It's only got a few days left on the warranty
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Feb 26, 2010
I have a 3GS running 3.1.2 and BB 05.11.07. I believe my phone is stuck in recovery mode. It's black and has the Apple logo on it. Is there a way I can fix this issue without restoring the phone? I don't want to install 3.1.3
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Mar 14, 2012
I got my iphone 4 updated to ios 5 months ago and it was successful. However, i was updating my software to ios 5.1 using the phone itself and it went into recovery mode after that. The moment before updating it was fine and now it stuck in recovery mode, showing the itunes logo and usb cable.
I connected my phone to the itunes on my laptop and it shows that my iphone is in recovery mode and must be restored. I've tried restoring it but after the restoration cycle was done, it pop up a window saying there's an error (1) occuring and my iphone was unable to be restored.
Info:iPhone 4, iOS 5.1, update and recovery failed
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May 8, 2012
Yesterday my sister told me she had a problem with her iPhone.She was on 5.1.0 and updated OTA to 5.1.1. When the update was done, her iPhone rebooted and displayed the 'connect to iTunes' screen. She gives it to me, I do what I can and after several restores the only thing that shows up after a restore is the 'connect to iTunes' screen. In iTunes, it says it's in recovery mode and needs restoring....again.
Info:
iPhone 4, iOS 5
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May 11, 2012
I started to upgrade my ios today. Next time I pulled my phone out it wouldn't respond. After holding the home screen the connect to iTunes image popped up and wouldn't go away. When I got home and connected, I was told to restore. I did so, and after the thirty-minute software update, it was now returned to the connect to iTunes screen and is giving me the same message upon connecting to iTunes.
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May 16, 2012
My iPhone 4 got wet and when plugged in it displays plug into itunes but when I do it doesn't recognize it. The computer aknowleges that I plug it in because it installed the driver but itunes and tinyumbrella do not so I can't get it out of recovery mode with either nor with the button combo. Any idea why it won't work or have a way to fix it?
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May 28, 2012
This morning I connected my iPhone 3GS to my computer and itunes told me it couldn't recognize my phone and needed to restore. This had never happened before but I clicked restore anyways but recieved an error message. After about an hour of trial and error going through Apple's diagnostics I fixed the problem by enabling Itunes in Norton Security, which had just updated recently so I thought that was the issue. Itunes began letting me begin the restore process (without showing an error/failure message) but simply freezes every time halfway through the update. Each time the bar at the top will will up about halfway and then stop forever. If anyone can help me with this issue I would really appreciate it! Obviously I use my phone everyday and it is completely unusable in it's current state.
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