IPhone :: Stuck In Recovery Mode, Cannot Restore
May 28, 2012
This morning I connected my iPhone 3GS to my computer and itunes told me it couldn't recognize my phone and needed to restore. This had never happened before but I clicked restore anyways but recieved an error message. After about an hour of trial and error going through Apple's diagnostics I fixed the problem by enabling Itunes in Norton Security, which had just updated recently so I thought that was the issue. Itunes began letting me begin the restore process (without showing an error/failure message) but simply freezes every time halfway through the update. Each time the bar at the top will will up about halfway and then stop forever. If anyone can help me with this issue I would really appreciate it! Obviously I use my phone everyday and it is completely unusable in it's current state.
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May 8, 2012
Yesterday my sister told me she had a problem with her iPhone.She was on 5.1.0 and updated OTA to 5.1.1. When the update was done, her iPhone rebooted and displayed the 'connect to iTunes' screen. She gives it to me, I do what I can and after several restores the only thing that shows up after a restore is the 'connect to iTunes' screen. In iTunes, it says it's in recovery mode and needs restoring....again.
Info:
iPhone 4, iOS 5
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May 11, 2012
I started to upgrade my ios today. Next time I pulled my phone out it wouldn't respond. After holding the home screen the connect to iTunes image popped up and wouldn't go away. When I got home and connected, I was told to restore. I did so, and after the thirty-minute software update, it was now returned to the connect to iTunes screen and is giving me the same message upon connecting to iTunes.
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Jun 19, 2012
I recently purchased an iPhone 4s and I set it up via iCloud and it worked later when I arrived home after going with my dad for a party my iPhone would not start it was in recovery mode so I tried putting it in iTunes and starting restoring it then after it was 75% done it rebooted and iTunes says "the iPhone 'iPhone' could not be restored an unknown error occurred (1) so I tried again but still no luck and I also tried putting it in dfu mode but still no luck. I don't think it has been jail broken because I don't know anything about jail breaking .
Info:
iPhone 4S, iOS 5.1.1
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Apr 18, 2012
my iphone 4 wont restore from itunes, its stuck in recovery/dfu mode, and i cant get it to do anything. its stuck on the apple logo screen.
Info:
iPhone 4, iOS 5.0.1, jb
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Jun 22, 2012
Every time I try to update or restore my iPhone 4 (5.1) it tells me a lot of errors and it stuck in recovery mode.
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Jun 6, 2014
I recently downloaded IOS 8 from my developer account, and i got tired of all the crashes so i decided to restore back to IOS 7.1.1 , and so i downloaded the latest IOS 7 IPSW , entered DFU Mode and i held down option on my mac and clicked "Restore" , chose my IPSW, but halfway through iTunes froze. I waited for about 40 minutes but then i needed to go, so i took it out without a choice.
I came back and it was in Recovery mode,i tried the same steps, but it keeps freezing at the exact same moment.
I tried both of my mac's USB ports, two lightning bolt cables, another Windows PC, nothing seems to work.
The strange thing is, when i try to restore it on my Mac it just freezes in the middle, but when i try to restore it on my PC it just gives me an error.
The error is:" The iPhone "iPhone" cannot be restored.An unknown error occurred. Error number 14".
I have everything updated,i tried to restore when it is in recovery mode,after i downloaded the IPSW from iTunes,tried downloading from multiple sources,nothing seems to work.
Info:
iPhone 5s, iOS 7.1.1
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Mar 19, 2012
When loading iTunes this morning an update that I had been putting off popped up and I figured since I was going to be in the house for a while I'd finally do it. An error took place that I foolishly ignored and made no note of.
My iPhone is now stuck in Recovery mode (I assume so anyway, after having googles my problem for hours), iTunes tells me I need to restore the phone and so I click to allow it to. It then gets to the "Preparing iPhone for restore" and just sits there, doing nothing.
Info:
iPhone 3GS
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Apr 10, 2012
my iphone is now just stuck in recovery mode thought apple was good.
Info:
iPhone 4S, iOS 5.1
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Apr 19, 2012
my iphone wont let me restore only leaving the apple logo appearing and i cant use it
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May 4, 2012
my phone is stuck on recovery mode and when i try to fix it, it gives me error code 1015 so how can i fix an error code [1015] on my iphone
Info:
iPhone 3G
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May 5, 2012
What can I do if my Iphone 4 is stuck in recovery mode.
Info:iPhone 4, iOS 5.1
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May 7, 2012
After my daughter dropped my phone on the floor (surprisingly the screen didn't crack), the screen went black and I could not turn the phone back on. This was not the first time that this happened to me and I fixed it by plugging it in to my car charger. I tried that this time and it did come back on but the place where my signal strength bars should be said 'searching'. After a short while, a message came up saying that my phone needed to be restored and to connect it to iTunes.
My phone would not come on unless it was plugged into a charger, other than that the screen was black (and still does that). The apple screen will show and then the usb cord connecting to iTunes symbol comes up and it will go passed that screen.
I connected to iTunes, and found out that my phone was in recovery mode and needed to be restored. I tried to restore several times and the same thing happens. iTunes will begin the process (extracting files first) after that part is complete and iTunes starts the next step of preparing the phone for restoring, my phone will go black as if it shut off and then the apple screen comes on and then the usb cord connecting to iTunes shows up and then iTunes delivers the error21 code. I've tried pressing the home button and lock button at the same time for seconds and then holding the home button blah blah but it does me no good because I can't get my phone to do anything unless its connected to a charger or the computer.
Info:
iPhone 4, Windows XP
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May 16, 2012
My phone has been stuck for two weeks. I am not covered by Apple therefore they won't do anything, but sell me a brand new phone. If I could afford one, I would bypass them and just upgrade. Unfortunately, I am not capable at this time. I have tried everything provided by the "help" on iTunes. I get ERROR CODE: 21 every time it goes to try to recover. I tried doing everything it said to help fix this error, but nothing works.
Info:
iPhone 4
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May 28, 2012
Hi, my recently purchased iPhone 4 is stuck in recovery mode. I tried to restore it using iTunes on my Mac, but it keeps saying "unknown error -1" and is still stuck in recovery mode.
Info:
iPhone 4 (8GB)
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May 29, 2012
Well my phone is stuck on recovery mode and I tried restoring it but it keep on ending up with error 1611. I tried everything I could online I search everything and tried almost everything none turned out to work . I have a iphone 4gs on ios5.
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Jun 4, 2012
My iphone 4s is stuck in recovery mode, I've already upgraded to 5.1.1 software and I'm trying to exit the recovery mode, while restoring I'm receiving error (1)
Info:iPhone 4S, iOS 5.1.1, Receiving restore error (1)
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Jun 14, 2012
my iphone is stuck in recovery mode.
Info:
iPhone 4S, iOS 5.1.1, i was updating to ios6 bea
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Jun 24, 2012
my iphone 4s had an update under settings so i did and now its stuck in recovery mode. In itunes it says i have to restore, but will i get back all of my contacts,pics,apps,etc? will it give the option to get them back?
Info:iPhone 4S
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Dec 5, 2014
My iphone 4 is stuck in recovery mode. I was trying to update via iTunes and when I came back the iphone had the picture of the iTunes logo and the cable and the computer stated iphone stuck in recovery mode must restore. I don't want to restore as I will lose everything. Everywhere I read it says you have to power off then hold this button etc etc.the problem is I cant power off to do this?
Info:
iPhone 4
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Jun 7, 2012
My iphone wont restore and it wont get out of recovery mode.
Info:
iPhone 4
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Mar 19, 2012
Any way to get my 4S out of recovery mode without having to restore?
Info:
iPhone 4S
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Apr 3, 2012
It just gets to the end of the process and comes up with an error "The iPhone cannot be restored. An unknown error occured (1015)" what do i do about this ?
Info:
iPhone 3GS
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May 30, 2012
I just recieved my iphone today and was able to use it with a wi-fi connection. Suddenly it turned off and would only operate while plugged into a charger. A tech support specialist from verizon then had me put my iphone into recovery mode, that it will not come out of. i tried to put it into DFU mode, but i get nothing. i tried to restore on Itunes from my PC, but i keep getting an error (21) message. I have also already turned off all firewall and security, but still have no luck.
Info:
iPhone 4
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May 30, 2012
I plugged my Iphone 3gs into computer to update and it went into recovery mode and now cannot restore which is the next prompted step. Computer and Itunes says they are fully updated as well. Tried restarting computer and Iphone. Still no luck.
Info:
iPhone 3GS, Windows Vista
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Jun 24, 2012
i cant restore or get out of recovery mode
Info:
iPhone 4, iOS 5.1.1
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Jun 28, 2012
How do I restore my phone in recovery mode. There is something you do by holding home and off button at the same button?
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Sep 9, 2014
When I was going to update my software on my iphone 5s something went wrong and now i'm stucked in something called recovery mode. The screen on my iphone is black and tells me i have to connect my iphone to itunes, and when i did that itunes told me i have to restore my iphone. How do i get out of this recovery mode without restore anything? Â
Info:
iPhone 5s, Get out of recovery mode!
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Mar 1, 2010
So my problem started yesterday when my phone got wet, not fell on water but water fell on it. I opened it up and dried it up, but when i connected it it wouldnt turn back on. So this morning i tried turning it on and it did.So my problem is that the phone is stuck in recovery mode, before that it just got stuck in the apple logo till i tried restoring it.
Itunes gives me error 6 and sometimes 13.i dont care what i have to do i just want my phone to work, i have att so i dont care about the baseband.
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Jun 17, 2010
I've got a 3GS which was 3.1.3. I had to restore because a few apps wouldnt load properly. When I restore and it finishes it comes up with the itunes & cable screen and iTunes says its in recovery mode (error 1015) and i must restore it - again.I've tried a couple of things including irecovery but my PC is a win7 64bit system and it kind of killed off all my USB ports. I've tried on a Vista Machine and also tried on iTunes 9.1 and the new Beta.
Will Apple sort it out? Will they send it off or replace it if they cant get it working again? It's only got a few days left on the warranty
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Feb 26, 2010
I have a 3GS running 3.1.2 and BB 05.11.07. I believe my phone is stuck in recovery mode. It's black and has the Apple logo on it. Is there a way I can fix this issue without restoring the phone? I don't want to install 3.1.3
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