HTC One M9 :: Stuck In Recovery Loop After Failed 5.1 Update?
Jul 26, 2015
I have an HTC One M9 (AT&T) which is stock and unrooted. Apparently a failed 5.1 update while traveling abroad has caused my phone to get stuck in recovery mode. Rebooting the phone or powering down simply brings the phone back to recovery. I am hoping there might be a way to update a stock ROM or force an OTA update without losing any of the internal data on the phone. Alternatively I was hoping I could pull the photos from the phone before wiping or returning the phone.
My only options on this screen are to: reboot system now; apply update from ADB; wipe data/factory reset; wipe cache partition; reboot to bootloader; power down; view recovery logs; apply from phone storage; apply from sd card
I have tried all options multiple times, but I have not tried a factory reset because all of my pictures from my trip are still on the internal memory of the phone.
Unfortunately I never enabled USB debugging before the device failure, so I believe my options with ADB and “pulling” the files are limited. Nonetheless, my phone won’t communicate effectively with my PC or laptop while in recovery mode, my PC and laptop only recognize that an Android device is connected while in bootloader or download mode.
I have been told by HTC that my only option is to download and update the ROM that is available on their website to the phone, but this will erase all data on my phone.
Is there any other possible option for me that can kick my phone out of recovery mode, or extract the photos from the internal storage? Is there a different ROM or OTA update I can use that will retain my data once installed?
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Mar 16, 2012
Did the OTA update to 5.1 yesterday and apparently it failed. The phone went into recovery mode instead. No big deal, plugged it into the computer, started iTunes, did recovery/restore, and then.... it went back into recovery mode. Tried a hard reset, tried to restore/update again, same result. So basically, the phone updates, and then goes right back into recovery mode. I have tried some of the jaibreaking tools to get it out of recovery, but they are also unsuccessful. I've tried using iTunes to update it about 10 times now. still nothing.
Info:
iPhone 3GS, iOS 5.1
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Apr 13, 2012
I tried to update my iPhone software (after successfully backing up to iCloud, and then successfully updating iTunes software) but got a 1604 error message. The phone is stuck in recovery mode, and all attempts to restore the phone have resulted in failure. I keep getting the same error message. Basically, the phone never gets past "preparing to restore." I am linking my iPhone 4 to a PC Windows XP Professional, with up-to-date software. This is the third time I've tried (and failed) to update the iPhone software, though the other two times I was able to restore. This time nothing seems to be working.
Info:
iPhone 4, iOS 5.0.1
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Jun 7, 2012
My iphone wont restore and it wont get out of recovery mode.
Info:
iPhone 4
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Dec 27, 2015
So my phone got stuck in the infamous bootloop. I am getting a new one shipped to me. I just don't know of my old one is backed up. I don't even think my contacts are. It has an SD card, but I don't think I ever set up a back up for it. Is there any way to back it up now? Sadly it won't stay on long enough to get passed the AT&T screen.
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Oct 9, 2015
I have not used my phone in any wrong way. I did not install a custom rom or anything. no root. randomly in my every day normal usage of my phone, it started to restart. and the the problem got worse and worse. for a few minutes, i will be able to use my phone but then my phone will restart and be stuck restarting. most of the times I can't even go into recovery mode. It restarts again when i get to that. I already resetted my phone, and I wiped the partition.
I have a samsung galaxy s6 SM-G920W8 telus/koodo 32 gb. i got the battery replaced by samsung but that didnt work. i noticed that after a few hours, my phone stops restarting when it reaches to 10% battery life.
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Jun 2, 2012
i have an iPhone 4 that is stuck in a recovery loop. i try to restore it but it comes up with an error code (-1) towards the end of the restore.
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Nov 7, 2015
So I flashed the latest firmware, after being unlocked, then rent back to bootloader, flashed recovery, went to recovery and installed file. Then restarted...now stuck in boot loop. It booted before I went to flash recovery in the new firmware just fine.
Do you need to flash something else when you flash recovery?
it says device is corrupt when I restart, but I was under the impression that screen comes up when bootloader is unlocked, so not sure if it means anything...
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Feb 10, 2015
So I was doing the Andriod 5.0 Lollipop update, and I thought it froze, so I rebooted my phone, it started the update again, and then went into a screen with the phone on it with a red triangle which I now learned is recovery mode, I have tried everything, I factory reset (erased all user data) And everything like that, and it still comes back to this screen, can I get off of it?
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Nov 22, 2014
Like others, I tried the software update, and then my phone constantly got stuck at the four little circles at start up. I followed some instructions I found on AndroidPit:
1. From a powered off state, press the Power button to start your Nexus 5. When you see the Google logo press and hold the Volume Down key and release when the device vibrates.
2. Use the volume keys to highlight Recovery Menu and press the Power button to select. This will bring you to a screen with an Android on its back.
3. Hold the Volume Up key for 5 secs then release and a new menu will appear.
4. First off, you can use the volume keys to select Wipe Cache Partition. This will cause your phone to restart. once this is done, re-do the previous steps to get back to the same screen (the one that Wipe Cache Partition was on).
5. Highlight Wipe Data/Factory Reset and select using the Power key. Scroll down to Yes, Delete All Data and press the Power button again to select.
6. Your Nexus 5 will now wipe your data and reformat.
7. On the next screen hit the Power button to select Reboot System Now.
It has been 40 minutes now and it's stuck on 'Formatting /data'. Is this normal?
I've only had this phone for a couple of months and it was functioning perfectly until now I haven't rooted it or anything.
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Jul 28, 2015
I have never rooted my phone nor have I flashed a custom ROM before. I have a 32 GB HTC One M9 from Verizon on stock Lollipop Android, and it has been working perfectly until this morning. I woke up to my M9 stuck in a bootloop. It would boot to the HTC logo, stay there for about 10 sec, then go black and constantly restart again (even as I type this). I can access the bootloader, but it seems none of the options work for me! I can't boot to recovery mode or even power off my phone. It just constantly boots again by itself.
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May 9, 2012
My iPhone4 is stuck in the dreaded loop after going to install the new update today. It always "restores" then displays the same "iTunes has detected an iPhone in recovery mode" message.
Info:
iPhone 4, iOS 5.1
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Oct 9, 2015
I got an OTA update available notification on my wife's phone and started the update. Its been well over 1.5 hours and it seems to keep repeating the "installing update" step in a loop. I rebooted the phone. Note the phone is unrooted.
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Feb 10, 2015
My wife’s HTC One M8 somehow messed up during her attempt to update to Lollipop. How to restore her phone if I provide enough detail about what happened/current state.
The sequence of events is as such. My wife bought her phone brand new in Budapest, Hungary while on her way to where we live now (New Caledonia, South Pacific). She had the phone unlocked there (at the store in Budapest) and it had worked splendidly here for six months. We never altered the phone in anyway – stock operating system, one or two minor OTA updates to get the phone to Android 4.4.2 and Sense to 5.0 or 6.0 (I think it was) but nothing like rooting or flashing another ROM. She was checking daily to see when Lollipop was available and, while I was away on duty travel unfortunately, it was suddenly there. She did the download, told the phone to go ahead and update and that was where things went completely south.
By the time she emailed me to tell me her phone no longer worked, she had tried several things such as Recovery and Factory reset, etc. If the phone is put into Recovery mode (from the Bootloader screen – the one with three android figures at the bottom) it just cycles non stop from the red triangle to white screens and back to the red triangle and the only thing you can do to then phone is press Volume up and Power button to get the “Android System Recovery” screen. I have tried to execute all five of commands on that screen – “apply from sd card”, “apply from phone storage” … “wipe cache partition” but the end result is always the same – just an endless red triangle to white screen non stop until the battery dies.
On the Android system Recovery screen, there is a consistent error message “Mount SDCARD failed 1 times” (and then … failed 2/3/4/5 times), followed by “Can not mount SD Card (No such file or directory). So, to recap, anything I try to do from the Bootloader screen leads to the Red Triangle/white screen cycling which can be interrupted ONLY by Volume Up/Power buttons (not by Volume Down/Power buttons) which gives the Android System Recovery screen and all of those options also lead to the Red Triangle/White screen loop. Also, and probably very importantly, it doesn’t seem that my computer can “see” the HTC when plugged in .. at least it doesn’t show up in the traditional way it used to when plugged in via USB cable.
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May 25, 2012
Now my phone is stuck in recovery mode after an update. I get unknown error 1403 after itunes tries to restore the phone for more than 10 minutes. Any way to fix? The help article for error 1403 just tells me to connect to itunes. Connecting to itunes tells me to restore, when I hit the restore button, it updates for a loooooong time then says "unable to restore, unknown error (1403).
Info:
iPhone 4
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Jun 23, 2014
So basically i was on iOS 7.0.0 and when my phone was below 10% and i tried to charge it, it would keep turning on and off every 2 minutes. Somebody had told me to update to the latest version of iOS, so I did. While downloading the new version onto my phone an error code popped up (error 29) and the update bar was only half full. Ever since then my phone has been stuck in Recovery Mode.
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May 12, 2012
I tried to update my iphone software and it became stuck in recovery mode
Info:
iPhone 3GS, iOS 5.1.1
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Jun 22, 2012
Every time I try to update or restore my iPhone 4 (5.1) it tells me a lot of errors and it stuck in recovery mode.
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Dec 9, 2014
I launch the 8.1.2 updating process in OTA mode today and my iPhone 6 get stuck in recovery mode after the restart (iTunes icon with the cable on the screen).
So I try to restore from iTunes but I've got a unknown "error 56" at 75% of internal firmware upgrading process. The updating seems stuck, I've wait several minutes with no change. As soon as I unplug the cable my iPhone get back to recovery mode (iTunes icon with the cable on the screen).I've try several times, with another cable, with the old 8.1.1 firmware image (using Alt key when selecting the restore button). I try to launch the restore from my iMac and from my MacBook Pro (both with latest Yosemite and iTunes versions) but my iPhone is still stuck in recovery mode.
Bring it back to an Apple Store? Unfortunatly I'm living overseas and I've bought this iPhone 6 a few weeks ago when traveling. I'll be in Melbourne in a few weeks but I would like to use my iPhone again before.
Info:
iPhone 6, iOS 8.1.1
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Aug 24, 2015
I was updating the phone to 5.1(i think) from 4.4(kitkat). Half way through, it says ERROR: Update Failed.
I plug it in the computer and attempt to fastboot/recovery mode/ SUS but it doesnt register under the software. (No device detected)
It is quite similar to this: [URL] ....
However, i did not unlock bootloader or do anything to void my warrenty. Will sony be able to aid me in restoring my phone? I have backed up my data on my computer so that will not be a problem.
I have shut off the phone for 2hours before attempting to SUS it, using the "Power + Volume UP" key.
Used volume down and plugged into computer to attempt to connect to fastboot/recovery.
Used volume up and plugged into computer to attempt to connect to fastboot/recovery.
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Dec 25, 2011
I'm using Bold 9790 and I tried to update my OS from 7.0 to 7.1. Before that, I backed my phone up. I faced the smart card error thing but i got though that. Afterwards, I tried to update the OS and the DM prompted me to back my phone up again. And I complied. But then, as it was backing up, it got stuck. How should I get over this issue?
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Feb 15, 2014
I flash android 4.4 rom but haven't got into s-off,so I sucked in reboot loop and can't get into recovery. I tried boot boot.img at first my phone still in reboot loop and after a few times after boot boot.img I cant even selet item by volumn up or down in fastboot (the boot.img was selected from the rom :One_4.06.1540.2_odexed.zip which is the rom I trid to install )...
Here is my phone information:
***UNLOCKED***
M7CDUG PVT SHIP S-ON RH
HBOOT-2.26.0000
RADIO-U2.07.3501.14
OpenDSP-v31.120.274.0617
QSC-1237.20.28.0614
OS-2.17.1402.2
eMMC-boot 2048MB
Jun 21 2013,23:48:32.0
FASTBOOT USB
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Apr 8, 2010
I have a 8900 on AT&T and i am using a iMac computer. I recently updated my desktop software and then it told me i have an update available for my 8900. I went ahead a performed a backup before and then the update started. It failed and the phone is now stuck on a the Blackberry Platform 4.2.0.108. I cant get out of it and when ever i click a app a message appears Quote:
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Dec 12, 2014
I tried to update my iPhone 6 to the latest iOS 8.1.2 via lightning cable, but it failed for some reason because of an unknown error (17).
Now my iPhone won't update, restore or reset to factory settings... it is stuck in restore mode with the iTunes logo and cable showing on the screen.
Here is the log:
2014-12-12 15:23:56.000 iTunes[1205:707]: restore library built Sep 12 2014 at 18:50:34
2014-12-12 15:23:56.000 iTunes[1205:707]: iTunes: iTunes 12.0.1.26
2014-12-12 15:23:56.000 iTunes[1205:707]: iTunes: Software payload version: 12B440
2014-12-12 15:23:56.000 iTunes[1205:707]: iTunes: Using MobileRestore state machine
[15:24:27.5597] Successfully applied power assertion
[Code] .....
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Dec 11, 2014
I was updating my iPhone 4s to ios 8 and needed to use my phone. I pressed the power butting but with no luck I held the power button and home button together until the phone shut off. It came back on with the recovery itunes logo and cord screen.
My photos are my work and they're so important that I cant do a restore because I dont have a backup. I read about Reiboot, Tinyumbrella, Recboot etc. I decided to give Reiboot a try and I plugged my iPhone in, clicked "exit recovery mode" and it told me the exit recovery was successful. But my iPhone just went into an apple logo loop. I tried many things to get it out of the loop but the only thing I could do was put it back in recovery mode. Is there any way I can get to my files?
Info:
iPhone 4S, iOS 8
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Jan 27, 2013
anyone here facing this problem before? after download the update and start to restart. when the phone is booting, the red triangle warning suddenly prompt out and stuck over there.
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Dec 4, 2015
My Nexus 5 device is unable to boot stock or recovery image. It's a locked bootloader, and stock ROM from my wireless carrier. I charged it with a 2 amp capable charger.
Symptoms: preceding the failure , there were strange slowdowns, apps crashing, and inability to charge the battery over the course of a day. When the battery finally died, that was the last I saw my Operating System. Now, when it's plugged in to power, it indicates full charge. If the power button is pressed it will show the Google logo, then cycle back to the battery charged icon. If the power button is held, the battery logo is skipped and Google logo displayed repeatedly. If the down volume button is pressed in addition to power, I get the screen where I can chose the recovery loader, but then the process of Google logo and reboots persist.
If nothing else, I'd like to grab built-in SD card memory contents and strip out a bitcoin key with about $40 on it that I didn't get to back up before it failed.What have I tried so far: basically everything above to generate those symptoms. I also tried opening the back, and pulling one of the top cover and unplugging the battery entirely. No effect.
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Dec 29, 2015
Itried to root device using CF-auto root method and install custom rom, after but after trying to flash it, i got into "recovery is not seandroid enforcing" loop and cant do anything from here. Even tried to install original firmware but still get the same result. im using odin 3.10.6 and 920F S6. I probably try to flash wrong files, but got lost in diff versions of them.
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Feb 2, 2012
So earlier I was deleting some lock screen application and my blackberry was rebooting but then it got stuck on the reboot screen. So it reboots fully and then starts again. I've tried to connect it to the desktop manager and that didn't work so I took the battery out and tried the apploader but the app I wanted to delete was already gone but it kept rebooting.
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Aug 17, 2012
I downloaded an app last night and as soon as it installed my phone started to reboot.Since then it has just been on a reboot loop. The white line gets nearly to the end then a red light comes on and it starts all over again. I have tried a soft re-start: alt shift del a battery pull (loads of times!) I have tried to log on to blackberry desktop manager and resettle whole phone but it tries to connect to the phone every time! I am stuck at what else to do
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May 8, 2012
I bought an iphone 4 from a friend. I tried to reset it to delete all her info. I doesn't stop resetting, this is been going on for more than 10hr. What can I do?
Info:
iPhone 4, iOS 5
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