IPhone :: 4.0.2 Update Failed / Unknown Error
Aug 11, 2010
Just went to update my iphone 4 (32gb) from 4.0.1 to 4.0.2 to be greeted yet again with 'update failed, unknown error' followed by iphone in recovery mode.Now, my 3GS did this on 4.0 and 4.0.1, my 4 has done this on 4.0.1 and now 4.0.2.
I dont mind, I have backups but I also have 16gb+ of audio. What is going on? is this something with my laptop or a fault with ios4 updates? Im running latest, 32 bit version of itunes on windows 7.I've tried restoring and updating twice now unsuccesfully.
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Dec 12, 2014
I tried to update my iPhone 6 to the latest iOS 8.1.2 via lightning cable, but it failed for some reason because of an unknown error (17).
Now my iPhone won't update, restore or reset to factory settings... it is stuck in restore mode with the iTunes logo and cable showing on the screen.�
Here is the log:�
2014-12-12 15:23:56.000 iTunes[1205:707]: restore library built Sep 12 2014 at 18:50:34
2014-12-12 15:23:56.000 iTunes[1205:707]: iTunes: iTunes 12.0.1.26
2014-12-12 15:23:56.000 iTunes[1205:707]: iTunes: Software payload version: 12B440
2014-12-12 15:23:56.000 iTunes[1205:707]: iTunes: Using MobileRestore state machine
[15:24:27.5597] Successfully applied power assertion
[Code] .....
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Mar 25, 2012
i have tried EVERYTHING to fix this problem. i downloaded tiny umbrella, i added permissions in the firewall,i installed the latest itunes, i added and removed lines from my hosts file, and it still just gives me unknown error 3194 when updating my phone and secure link to itunes store failed when running diagnostics. i have two rules in my firewall at this point and i'm pretty sure apple could steal just about anything off of my computer by now with all the access ive given it. i run as administrator, no cigar. same problem. i've re-started my computer al of 12 times now and still not working. here's what the diagnostics is giving me:
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
LENOVO 4186
iTunes 10.6.0.40
QuickTime 7.7.1
[code]....
it says itunes is not enabled on fire wall but i beg to differ. like i mentioned earlier: two rules have been created to allow it.it says "network connection timed out" then says "Last successful iTunes Store access was 2012-03-25 11:56:05." thats only a minute before the diagnostics test. dunno if that means anything to you guys, but to me it means itunes has fallen off the rocker.
p.s. running windows 7
Info:
iPhone 3GS, iOS 5.0.1
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Feb 14, 2010
I installed some apps in a 5800xm, but since yesterday i cant install any app: i got this URL...it say Installation failed, unknown error: 2148532241.I tried to reinstall ovi suite beta, and I restored the default settings in the phone but still got that error, I can not install anything even if I install through Pc Suite.what can i do before i try to hard reset?
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Mar 18, 2012
IPhone says "Unknown error has occurred" when getting an app or update.
Info:
iPhone 4
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May 16, 2012
when update iphone 3gs error shows unknown -1
Info:
iPhone 3G, iOS 5.1.1
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Mar 29, 2012
I have an iPhone 3g with ios of 4.1 and I've got an error of The iPhone "iPhone" could not be restored. An Unknown error occurred (2003) after trying to restore my iphone. I'd tried several times but same result appeared. this is my only phone and I need it so badly.
Info:
iPhone 3G, iOS 4.1
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May 11, 2012
I am using an iPhone 4 with iOS 5.1 (I believe), I never had any problems with app store before, but recently I cannot update or download any apps. When I put in my password, it says "Unknown error". I tried turning it off, but still didn't work.
Info:
iPhone 4, iOS 5.1
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Dec 11, 2014
My phone is stuck in an endless cycle of failing to restore and update.� Unknown error (1) keeps occurring. I have done everything on the recommended list.
Info:
iPhone 5s, iOS 8.1.2
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May 19, 2012
I just bought my iphon last night & tried doing it`s first update this morning. I got an error message that the update failed & now my iphone only shows a pic of a usb cable with an arrow pointing to the itunes logo.I already tried holding down the on off buton & the home button like the instructions say. Problem is that when the instructions say I should be at the part where itunes is again recognizing my iphone, my itune is not recognizing my iphone. So I am stuck. I follow the instrustions, but the resluts are different, so I can`t continue to the next step. Very frustrated, as the nearest Apple store is over an hour`s drive away.
Info:
iPhone 4S
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Jun 15, 2012
I am trying to restore my iphone 3G back to original settings after failed update and always receiving error 1015.
Info:
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Oct 3, 2011
Ovi Store has released new updates for E63. When i try to install the update, i'm getting an error. It says "Unknown Error: -12". i tried few times installing the update but failed.
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Mar 18, 2012
When trying to update apps on iPhone 3GS, I get "unknown error has occurred." Period. This has been happening for about a week now.
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May 1, 2012
My iphone4 gives me "unknown error" when I try to update items in the App-store. I've already changed my password and it didn't help.
Info:
iPhone 4, iOS 5.0.1
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Mar 18, 2012
I have an iPhone 4S, and when i try to download/update my apps using the phone, i get an "An unknown error has occurred" message. What's going on and what do i do to fix it? I don't want to delete everything and start from factory default again?
Info:
iPhone 4S, iOS 5.1
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May 22, 2012
When I try to update an app I type my apple ID password and a box pops up with "Unknown error." but I can still log into my Apple ID elsewhere, so I know the password is right.
Info:
iPhone 4, iOS 5.1.1
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May 23, 2012
Why is my iphone saying "unknown error" when I try to download or update an app?
Info:
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Aug 24, 2015
I was updating the phone to 5.1(i think) from 4.4(kitkat). Half way through, it says ERROR: Update Failed.
I plug it in the computer and attempt to fastboot/recovery mode/ SUS but it doesnt register under the software. (No device detected)
It is quite similar to this: [URL] ....
However, i did not unlock bootloader or do anything to void my warrenty. Will sony be able to aid me in restoring my phone? I have backed up my data on my computer so that will not be a problem.
I have shut off the phone for 2hours before attempting to SUS it, using the "Power + Volume UP" key.
Used volume down and plugged into computer to attempt to connect to fastboot/recovery.
Used volume up and plugged into computer to attempt to connect to fastboot/recovery.
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Jun 7, 2011
I had deleted my primary email as I was having issues synching contacts and when I try to add email back I get UPDATE FAILED ERROR.I have removed battery, rebooted, changed password of the email account and to no avail.I need to get this email back on my bb and I need a solution please.
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Jul 29, 2015
Recently i was updatin my Z2 with a wifi conection, but after a while it stopped downloading the update and it showed me this message: "Error - Update failed", and now i cant use it, i tried to reset it with the reset botton but it didn´t work so now i don´t know what to do,
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Oct 14, 2012
I keep getting an error message that the ICS software update has failed. The download process will finish, it will stop a little into the installation, restarts the phone and says the update failed. Is anyone else having this problem or know of any way that I can get the update to install?
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May 21, 2012
My iphone 4 will not complete restore as error message says unknown error(1).
Info:
iPhone 4
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Apr 1, 2012
Am trying to update my bb but when the module is been download, it always stop on the way. The report is "An error has occur when dowloading software for your device.lease, check your internet connection or try later, if the problem persist". I have a very good working internet connection. I have tried everything posible but still having the same. The whole module to download is 821 and the module already downloaded is 710.
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Apr 13, 2012
after dropping my Iphone 4 on the floor it can't connect to my PC, the error i am getting in Itunes is "Itunes was not able to establish connection to this iphone, caused by unknown error 0xE8000001". Itunes suggest to go into an applestore and get it solved but since third party has replaced the screen will apple not touch it....I have tred to uninstall itunes after closing down a few apple files via "task manager" and hard restored the Iphone but the phone will not acctivate, only get to the screen saying "connect to itunes". when i plug in a fully functional USB cable in a fully functional USB plug in my PC (windows 7, 64bit) does the phone connect and disconnect with the PC a few times, sometimes it keep on connecting/disconnecting but when the phone able to establish connection do i get a box saying "error 0xE8000001" and when clicking on the phone can i see its charging the battery but no possibilities to make a firmware restore or anything els. (have only the option to "eject" the iphone). is it possible to go one more step back than "hard restore" so the phone need to reinstall all hardware ect ect?
Info:
iPhone 4, Windows7, 64bit
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Apr 12, 2012
last night my 4 month iPhone 4s (SIM free) shut down . i pushed the 2 buttos while connnecting to the power and he restarted.It happened again this time i connected it to the computer and have been asked to upgrade the operting system to 5.1 and then to restore the phone. it worked for 12 houres and shut down again. this time while connect it to the computer iTune came with the message:"could not be restore, An unknown error(28).
Info:
iPhone 4S, iOS 5.1, the phone have shut down during the
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May 22, 2012
the iPhone could not be restored . An unknown error occurred (1015) .
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iPhone 3G, iOS 4.3.3, 16GB
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Jun 23, 2012
repair my iphone with error iphone could not be restored an unknown error occurred 23
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iPhone 3G, iOS 3.0
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May 1, 2012
When I try and set up a new email address I get a "Update Failed" error message. The email address is valid and works fine on my computer. The same email address also worked fine on another Blackberry device previously.
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Jun 5, 2012
I have been trying to configure my blackberry curve 9360 to my OWA account since the past 3 days, tried almost all available permutations and combination of putting in details to the set up menu on "email setup" on BB.When I try to enter just the email address and the password, the error message I get is "Update failed!".But when I misspell my domain (xxxxxx@DOMAIN.com) and enter the correct password, it displays the "I will provide the settings" where it gives me the option to enter my OWA URL (https://mail.xxxxxx.com), user id (domain<username>, password .I am 100% confident that the credentials i entered is correct, but still the error i get while i submit for configuration is" Cannot log in. Please verify your email address, username and password"
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Aug 20, 2010
Everytime I try todo anything that involves backing up my iPhone 4, this message comes up: 'iTunes could not backup the iPhone "Titch's iPhone" because an unknown error occurred (-20)'I have tried uninstalling iTunes and downloading it again, and I have refreshed my iPhone a bunch of times but still no luck! and I am a newbie to any sort of Apple product!
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Jun 24, 2010
I'm using a 3GS on 3.1.2, jailbroken with Blacksn0w originally. I'm using an AT&T Pick Your Plan SIM (like I always have)
I'm trying to update to 4.0 with jailbreak using a custom cooked ipsw file with Snowbreeze 1.6.1 and keep getting error "The iPhone could not be restored. An unknown error occurred (2)."
I've tried both DFU mode AND Recovery mode. I also remembered to remove Saurik's server ip in the hosts file. I've tried uninstalling / reinstalling iTunes and rebooting. I even removed WiFi Sync software thinking that might have affected it somehow. I've uninstalled my vs/firewall software. NOTHING seems to work.
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