BB Curve :: Enter Just The Email Address And The Password, The Error Message Get Is "Update Failed!"?
Jun 5, 2012
I have been trying to configure my blackberry curve 9360 to my OWA account since the past 3 days, tried almost all available permutations and combination of putting in details to the set up menu on "email setup" on BB.When I try to enter just the email address and the password, the error message I get is "Update failed!".But when I misspell my domain (xxxxxx@DOMAIN.com) and enter the correct password, it displays the "I will provide the settings" where it gives me the option to enter my OWA URL (https://mail.xxxxxx.com), user id (domain<username>, password .I am 100% confident that the credentials i entered is correct, but still the error i get while i submit for configuration is" Cannot log in. Please verify your email address, username and password"
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May 1, 2012
When I try and set up a new email address I get a "Update Failed" error message. The email address is valid and works fine on my computer. The same email address also worked fine on another Blackberry device previously.
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Dec 13, 2011
I am try to add my gmaill account to my Torch 9800 but keep getting a message "Invalid email address or password. Verify your email address and password.If error persists, contact gmail.com."
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Dec 15, 2015
Had to change my password for my email and now I get the sign-in failed message and my new pw is not working on my samsung s 5.
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May 19, 2012
I just bought my iphon last night & tried doing it`s first update this morning. I got an error message that the update failed & now my iphone only shows a pic of a usb cable with an arrow pointing to the itunes logo.I already tried holding down the on off buton & the home button like the instructions say. Problem is that when the instructions say I should be at the part where itunes is again recognizing my iphone, my itune is not recognizing my iphone. So I am stuck. I follow the instrustions, but the resluts are different, so I can`t continue to the next step. Very frustrated, as the nearest Apple store is over an hour`s drive away.
Info:
iPhone 4S
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Dec 9, 2010
I'm trying to update my Sony Xperia X10 but I keep getting a message on PC Companion, which says "Unable to install or start phone software update components." I've restarted my computer AND the phone and it makes no difference...
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Mar 17, 2011
I have been trying to upgrade/update BBM, but receive either an error message or username/password incompatible message. How do I get this cleared up? The same thing happens with other App updates.
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Oct 14, 2012
I keep getting an error message that the ICS software update has failed. The download process will finish, it will stop a little into the installation, restarts the phone and says the update failed. Is anyone else having this problem or know of any way that I can get the update to install?
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Jun 7, 2011
I had deleted my primary email as I was having issues synching contacts and when I try to add email back I get UPDATE FAILED ERROR.I have removed battery, rebooted, changed password of the email account and to no avail.I need to get this email back on my bb and I need a solution please.
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Aug 21, 2011
Not sure why but I can login on my computer but when I try to get into facebook t is asking for me email and password. When I try it I get I get a message ( You have entered an incorrect Email/Password combination)
The email has been verified online and its the same password I have been using to login to the website with. Nothing has changed.
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Dec 3, 2014
I keep getting a message requesting that I enter my iCloud password at random times, sometimes happens with yahoo mail, too.
Info:
iPhone 5s, iOS 8.1.1
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Jan 31, 2012
Entering a "zero" in your email password. ALT doesn't work and the zero on the keyboard makes apaces. The last digit in my password is a "0".
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Apr 16, 2012
I have a replacement Blackberry while mine is in getting repaired. When I tried to activate the email account, it says that the password is incorrect. I have changed the password using my computer and my phone (options, device, blackberry id). I can log into my account on the Blackberry website using the updated password but when I try to activate the email account with the password it says incorrect. I have checked the box to show the password so I know that the password has been entered correctly. I've tried about 5 times.
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Apr 8, 2012
I seem to be having problems with my PC suite not recognizing my E 71 phone. When i first connect the cable to my usb port on my pc i get this error message - connection between pc and phone failed, error code ox80040154 switch mobile off and on again and try again but still gives me the same error message.
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Jun 10, 2011
My partner and I have both brought E71's, I set up access to my email easily then went to do my partners phone and we get up to the enter email address step and it kicks us out and wont let us enter a password or anything....
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Sep 21, 2011
I am trying to sign into app world for the first time and the message I get is "Unable to validate the email address and password combination". I know they are correct because I have used the same set for a year now. Rogers can't figure out the problem and sent me here.
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Jul 12, 2011
My blackberry curve 8520 comes on right to the home screen but after the screen goes black & I can't see anything. When I plug in the charger & pull it out that's how I get to see the home screen. It refuses to let me enter my password to get into the phone.
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Jun 25, 2012
I cannot send email. I get an error message: "No password provided for SMTP (email address.....) Please go to Mail Account Settings and enter a password." I did that. Still cannot send emails without getting this same message.
Info:
iPhone 4S, iOS 5.1.1, new
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Jul 21, 2010
Just wondering if your bold drops calls as frequently as mine does. it seems that sometimes the phone decides to act up and gives me a 'call failed' message whenever i try to make a phone call. I always check how many bars i have and its usually at 4 or 5. sometimes a battery pull fixes this, but other times, the problem is persistent. my old bold 9000 had the same problem, so i'm not sure if it's at&t or blackberries in general.
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Feb 15, 2010
The phone charges, boots up, Pin is recognized by DM.However, when i turn the phone on, the screen lights up and it prompts me to enter the device password. I am able to scroll up and down through the three options (Unlock, Emergency, Cancel) but i am unable to click down on any of them. Once the screen dies down back to sleep mode it doesn't light up anymore no matter what i press.I've reinstalled the default software 4.6 but that didn't help.
What's wrong and how can i solve it?
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Jun 21, 2010
I am trying to set up a 2nd email address on my Curve 8520. I currently have 1 gmail set up. I had a 2nd awhile back, but deleted it when I didn't need it any longer. Now I have another that I need to set up, but every time I go to the email setup wizard, I get this error message:The site cannot be accessed in this manner. Please use the URL or link provided to you by your service provider.What in the world? Please help! I use T-Mobile, if that's needed information.
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Feb 28, 2012
I had to change an email password and now the BlackBerry does not receive the emails. How do I change the password
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Dec 29, 2010
I had an email account set up on my own domain which worked great. But due to a large amount of spam emails I decided to change my address. I set up a new email address on the server and deleted the old account from my handset.Problem is, I now cannot get the new address to work!!I just get a message saying 'Invalid email address or password...'None of the email addresses on my hosting server will work, I have tried existing addresses, new addresses, resetting passwords, sending service books, re-registering device on network, downgrading devive software, data-wiping, upgrading the devic software... the list goes on!I have contacted my hosting provider and they have confirmed that everything is ok at their end.
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Jul 8, 2010
I've been trying to set up my email account through the wizard set up and have been largely unsuccessful. I read a couple of posts that have given a step-by-step process. My only problem is that I don't have an option that says 'Add account.' Here are the steps I've followed:
1) Go to Email Setup
2) Choose 'I want to create or add an email address.
3) Click next
4)Click next again
5)Then, I get a message which says 'Existing Users, to log in, please provide your username and password.'
I don't have an option to add an account. When I put in my username and password into the fields, I get a message saying please enter a valid username. (My service provider already set up my Gmail, and couldn't add the other one. I told him I'd figure it out)
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Aug 13, 2012
My BB ID for my Torch has an email address that is missing a digit.When I reached the maximum login attempts, I tried resetting the password but the BB ID for this device is missing a '1', thus when it sends the reset email, it's sending it to an email that isn't mine. I reset my password for the BB ID I thought was for this device, which includes the '1', but when I try using that BB ID on this phone, it says something like "use the BB ID associated with this device".
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Mar 26, 2012
how come my phone won't verify my email address after changing my password
Info:
iPhone 4S, iOS 5.1
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Apr 29, 2012
My iphone keeps forgetting my password. I have changed it, again, but am being asked for a 'rescue email address' which is different from the only one I use/have. What is a 'rescue email address' and how do I get one?
Info:
iPhone 4, Windows 7
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Jul 1, 2012
I used the wrong itunes account email address/password on my wife's new iphone 4 when I was syncing it to itunes. How do I change the phone to her itunes account/password?
Info:
iPhone 4
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Jun 2, 2011
Try as I might I can't get onto anything that requires me to log into my new (11 days old) blackberry torch; and I know I am putting the correct email address and password details
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Apr 23, 2011
i have an existing blackberry email address. when i to set it up, it says the email address and password doesnt match. but all the information is correct?
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Jun 2, 2010
When I turn on my BB, the numeric keypad is locked (123 sign on upper right activated).I am therefore unable to enter my password which contains letters.How can I unlock the numeric keypad, as all the other keys are inactive?
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