BB Curve 8500 :: 8520 - Cannot Login - Enter Valid Username And Password
Jul 8, 2010
I've been trying to set up my email account through the wizard set up and have been largely unsuccessful. I read a couple of posts that have given a step-by-step process. My only problem is that I don't have an option that says 'Add account.' Here are the steps I've followed:
1) Go to Email Setup
2) Choose 'I want to create or add an email address.
3) Click next
4)Click next again
5)Then, I get a message which says 'Existing Users, to log in, please provide your username and password.'
I don't have an option to add an account. When I put in my username and password into the fields, I get a message saying please enter a valid username. (My service provider already set up my Gmail, and couldn't add the other one. I told him I'd figure it out)
My blackberry smart phone will not let me log into blackberry app world with my email and password, it is saying 'enter the username associated with the smartphone'.
I'm trying to enter a username and password to enter an account on the internet. I can get the username in the "box" but can't "tab" or "move" to the password box. Tapping the touch screen doesn't do anything & I've pressed the "ok" & "enter" button but it will not move to the next box. How do I do that.
I was sent a new Blackberry curve 8520 as my old one broke, and am trying to set up my email accounts again. First, I couldn't remember my username/password combination for BIS. I rang my service provider several times and was told that it was nothing to do with them and that only Blackberry could sort out the situation. Well eventually I managed to get in to my email settings and set up two email accounts, however there was still one more I wanted to set up, but when I tried to log in again it wouldn't work! Even though I used the same combination as before. Using my username, I requested my password to be sent to me and it said it was sending but I still haven't gotten anything.
I've typed in the correct username and password but it still says im unable to log in. Now I can't change my email settings and update the apps. Don't know what to do...
When I turn on my BB, the numeric keypad is locked (123 sign on upper right activated).I am therefore unable to enter my password which contains letters.How can I unlock the numeric keypad, as all the other keys are inactive?
I can't seem to make an "enter" in my texts for my 8530. What is the button? The button for the "enter" on the old Curve was the curved arrow on the right, but now, that button is used to actually send out the text. Where is the enter button?
I was wondering if you could help me. I have problems connecting to wifi when abroad, meaning not using anz carriers services. My phone finds a network and it is visible on the phone, but it is not available. As a problem it stated that IP address no longer valid.Could you please tell me what should I do? I am desperate as need to use my blackberry.
When I turn my phone on (it is a Torch 9860) is asks me for a "Blackberry ID Username" and "Blackberry ID Passowrd". When I enter the data it says this does not match with a valid Backberry ID. However I can log on tohttpslackberryidlackberry.com. with these details.I have changed my password and also entered it into my device with the password showing, so that I can see it all matches. This is all to no avail. Has anyone else had this problem?
I am unable to log into twitter on my curve 8530. Whenever I do, I get the message "The username/password combination provided is incorrect. Please try again." Any suggestions?
I got an unlocked blackberry curve 8520 in February. I did get it from Poland but everything is the same. I don't have a data package, but about a two weeks ago I found out I could connect to wifi anyways. I did this and it worked at my house all day that day. Then I left and when I came back it wouldn't connect to the router it was previously connected to or any others. After searching forums I've tried changing all kinds of settings but they all seem to be where they were supposed to be. I did notice though when I'm in 'options> wifi> menu> wifi tools> wifi diagnostics the status bar says "IP address no loner valid" for all the routers I try to connect to.
I recently backed up my phone on my computer and ever since I did, it's like all of my personal settings were deleted as well. For instance, I had to fix my all of my profiles sounds after backing up, and I went to my Blackberry Appworld, scrolled over to My Appworld and it says 'no downloads' and I have downloaded a lot of applications. That's not really a problem for me, as long as I get messages when updates come out for the apps...? Now, I am trying to setup another email address and when going to 'email setup wizard', I am being prompted for a Username and Password. I don't remember ever making a username or password for email setup, but was able to firgure out I could put my PIN in for my password to be sent, which it was. BUT I still do not know what my username is, and I've tried my email addresses with and without what's after the @ and still no luck.
I have recently upgraded my phone and my husband is now having my Blackberry. However, I can't remember my username or password to login to change the email address over. Is there a reset button so we can erase what data is on the phone?
So, i have tryed to change my E-mail account on my blackberry, and i go in to all the setup stuff but it says i need a username and password to continue? So i though this was just my e-mail/password, turns out its not, it just says enter a valid username? i really need to change my e-mail!
I had to reset my password on my Gmail account and now can't receive e-mails on my BB. When I try to access the e-mail account settings I'm asked for a username. If I enter my e-mail address I'm told there's a blank username. The same happens if I try to add another e-mail address.
I just got my blackberry a couple days ago and it's driving me nuts trying to get this set up. I'm pretty techno savy, but not when it comes to this phone.
I set up an account through the blackberry but then I couldn't for the life of me remember what password I put on it. So that became a nightmare and I ended up deleting that account and set up a new one through the computer.
Now whenever I try and log into this, like app world to try and get things set up and started - I get the error message "enter the username associate with this smartphone".
So I enter in the new username/password I set up and it doesn't work So of course I did try getting all the blackberry programs set up on my computer and hook the phone up to my computer - but my house is a dead zone for cells - so I can't get it set up because I can't access my 'data plan' in my house.
I've registered my phone, I've taken the battery out all that fun stuff - but it's still not working! This is driving me BONKERS - I can't set up emails, bbm anything because I can't log into my account
This is my sons fone, he updated his bbm (?) was asked to enter login details but the email address he used when he first set up his bbm is no longer working (cannot be recovered) I can't go to blackberry id site because the email address doesn't work so it's not like resetting a password. Is there anyway I can put in a new email address?
I can't login my account on my Xperia. Let's just say I forgot my password and I tried using the change password but it said that my email address is not valid. I checked whether my spelling is incorrect but not and I am more than 105% sure that I used the correct email address because there is a link of my Xperia in the inbox of my email. Two email address I used doesn't work. This happened after I reset my Z2.
I can't access my email. i tried to go to set up an email icon but said that i need to log in. Unfortunately i am an existing user but i can't remember my username and password.
My phone browser not accepting Facebook username and password and working in facebook app but not in browser. I cleared the cache and history too. Whenever i write username and password and log in it doesnt log in and comes in log in page again...
My blackberry curve 8520 comes on right to the home screen but after the screen goes black & I can't see anything. When I plug in the charger & pull it out that's how I get to see the home screen. It refuses to let me enter my password to get into the phone.
My Curve 8520 is asking for a password which I have no clue to what it is to unlock the phone. I had a password before consisting of 4 digits, but I removed it as I found it quite annoying. But now it's asking for a password and it isn't those 4 digits. But now I've got 1 try left until "information will be erased". What to do ?
The phone charges, boots up, Pin is recognized by DM.However, when i turn the phone on, the screen lights up and it prompts me to enter the device password. I am able to scroll up and down through the three options (Unlock, Emergency, Cancel) but i am unable to click down on any of them. Once the screen dies down back to sleep mode it doesn't light up anymore no matter what i press.I've reinstalled the default software 4.6 but that didn't help. What's wrong and how can i solve it?
When I use my browser to get to Gmail or Blogger, I have to sign in. So, I enter my username and password, but the Enter key doesn't work to load the page up. Nor does it work when I use the tracker to click on "sign in". Nothing happens so I can't access these sites. If I go to another website, for example, Google.com, enter my text and click the Enter key, it loads and shows me my results. Links seem to work on other websites too. Wondering if anyone else has encountered this problem and have a suggestion?
I recently acquired a bb curve 8520 and it won't get past my bb I'd details. It doesn't say invalid I'd just can not access at this time which has been going on over 24hrs now!