BB Torch :: When Enter The Data It Says This Does Not Match With A Valid ID?
Oct 16, 2011
When I turn my phone on (it is a Torch 9860) is asks me for a "Blackberry ID Username" and "Blackberry ID Passowrd". When I enter the data it says this does not match with a valid Backberry ID. However I can log on tohttpslackberryidlackberry.com. with these details.I have changed my password and also entered it into my device with the password showing, so that I can see it all matches. This is all to no avail. Has anyone else had this problem?
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Jul 8, 2010
I've been trying to set up my email account through the wizard set up and have been largely unsuccessful. I read a couple of posts that have given a step-by-step process. My only problem is that I don't have an option that says 'Add account.' Here are the steps I've followed:
1) Go to Email Setup
2) Choose 'I want to create or add an email address.
3) Click next
4)Click next again
5)Then, I get a message which says 'Existing Users, to log in, please provide your username and password.'
I don't have an option to add an account. When I put in my username and password into the fields, I get a message saying please enter a valid username. (My service provider already set up my Gmail, and couldn't add the other one. I told him I'd figure it out)
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Apr 18, 2012
I finished my first indoor run today and the run data on the motoactv device and treadmill don't match. I completed my workout and came home and synced my data. Is there a way to update the run data on the website to match the treadmill data or does the update have to happen on the device prior to syncing?
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Nov 23, 2011
I'm trying to install the BB Desktop Software v6.1 so I can save my contacts on my PC. I have downloaded the software from the official BB website, I running Windows 7 32bit, I have verified the system requirements and its compitable. When I run the downloaded *.exe file I get an error: ...... 610_b038_multilanguage.exe is not a valid Win32 application.
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Aug 1, 2012
The e-mail address associated with my Blackberry ID is no longer valid. Unfortunately, I cannot login to change the e-mail - I cannot find the password and the reset sends the password to the invalid e-mail address. If I establish a new Blackberry ID with a new e-mail address, will i lose the apps I'd purchased and installed through Blackberry World?
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Oct 26, 2012
I installed google maps about a week ago. Since that time I cannot enter my app world.When I go to Blackberry ID account..I get message "Unable to retrieve your blackberry ID account information. I cannot download new apps. How do I delete google maps that I suspect may be causing all of the problems, since it is asking for permission to obtain personal information when I try to start.
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May 30, 2012
I am trying to wipe all the information from a 9800 but for some reason I cant enter to settings, I tried to connect the phone to the BB Desktop Software but it stucks and the phone freezes, and also I tried to wipe data with BBSAK and its not working.
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Apr 9, 2012
I have just gone on to giffgaff mobile network & have to enter the wap & mms manually but i am seriously struggling to do it.
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Oct 20, 2011
I just got my blackberry a couple days ago and it's driving me nuts trying to get this set up. I'm pretty techno savy, but not when it comes to this phone.
I set up an account through the blackberry but then I couldn't for the life of me remember what password I put on it. So that became a nightmare and I ended up deleting that account and set up a new one through the computer.
Now whenever I try and log into this, like app world to try and get things set up and started - I get the error message "enter the username associate with this smartphone".
So I enter in the new username/password I set up and it doesn't work So of course I did try getting all the blackberry programs set up on my computer and hook the phone up to my computer - but my house is a dead zone for cells - so I can't get it set up because I can't access my 'data plan' in my house.
I've registered my phone, I've taken the battery out all that fun stuff - but it's still not working! This is driving me BONKERS - I can't set up emails, bbm anything because I can't log into my account
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Dec 14, 2011
I just switched from a Storm 2 to the Torch 9810. My Torch will not enter landscape mode or even move from the portrait mode, so basically the accelerometer seems inop. I have pulled the battery and it will work for a few hours but then it stops again. I am trying to avoid pulling the battery every 8 hours. I have read online that the problem might be related to my transferring some old BB 5 settings to my new phone but don't know how to undo this.
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Jan 18, 2012
I just switched from a Storm 2 to the Torch 9810. My Torch will not enter landscape mode or even move from the portrit mode, so basically the accelerometer seems inop. I have pulled the battery and it will work for a few hours but then it stops again. I am trying to avoid pulling the battery every 8 hours. I have read online that the problem might be related to my transferring some old BB 5 settings to my new phone
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Aug 27, 2012
I changed my password on my email and went into Email settings to change it on my Blackberry so that I can continue to have my email delivered to my blackberry without interruption. When asked for my Blackberry ID and password - I entered my email address and password (and even verified multiple times it was correct even via Blackberry Account Settings) and it will not log me in to change my email settings. It tells me that my username is not valid and needs to be a minimum of 4 characters - it seems to not accept my blackberry id (as my email) like it has in the past and like it did when I first set up my email accounts. I cannot seem to access or make changes online via my blackberry browser or thruogh the settings on my phone.
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Dec 6, 2011
when i enter my password to open my phone, it wont accept. I only have one last attempt. I know my password is correct
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Feb 6, 2012
when i enter my password to open my phone, it wont accept. I only have one last attempt. I know my password is correct.
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Mar 16, 2010
I upgraded the OS for my BB-9700 (V5.0.0.351 Platform 5.1.0.98) and I noticed something strange with the SMS screen.Let's say I send a SMS to Victor and his cell number in the address book is 1-416-711-1234. The SMS will be send but in the SMS screen, it will not show the name Victor and shows +14167111234. So, if I modify Victor's address book to 4167111234, the name will then be displayed in the SMS screen.
Apparently, it does not like the "-" between numbers.
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Nov 22, 2011
i cant match the bluetooth of my phone to others phone, is happening now,because i have contacts already
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Mar 16, 2012
I have an iPhone 4 32GB on AT&T. I have about 20,000 songs in my iTunes Match library. iTunes Match was extremely slow for iOS 5 and 5.0.1 and it has significantly improved in iOS 5.1. However, it's still laggy a lot of the time. Much better than before (where it would freeze for 10-20 seconds at a time), but there's still a delay of 1-4 seconds when I press on a navigation button sometimes. I also still get my share of Music app crashes.
Just wondering if there are other suggestions, and mostly wondering if Apple continues to work on efficiency enhancements (including for the 4 not just the 4S).
Info:
iPhone 4, Windows XP Pro
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Apr 24, 2012
I set up my user Id on my Iphone 2 years ago but 12 months ago I changed ISP and I cannot change the old user ID on my Iphone to my new email address and cannot remember the old password. I have tried Settings>Store but only the new email address appears. If I try updates on my apps it asks for my old Id password and that is where I get stuck, If I go to appleid.apple com it also only tells me that I have only the new user ID. This problem seems to be within the Iphone software, do I have to do a backup and restore to factory defaults and if so are there any problems I may incur?
Info:
iPhone 4S, iOS 5.0.1
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Jun 10, 2012
I can't get my Apple ID on my iPhone to match my Apple ID on my Mac. Which means I can't update my apps. What do I do?
Info:
iPhone 4S
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Aug 26, 2015
I first had vibration feedback when my fingerprint did not match for screen unlocking. But now I have realized that my phone no longer vibrates upon not matching my fingerprint to the records it's got. It only says "no match" on the bottom of screen, without any vibration.
Since I've played around with my phone settings I'm guessing it might be something I have accidentally disabled. So I went back to settings and browsed through everywhere that looked like relevant to my issue but did not succeed to find anything (tried enabling some features and checking the "no match". And my phone is NOT on battery saver mode).
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Dec 10, 2015
Are there any mods that allow it? There were a few that don't work with MM so I am looking for an alternative.Would be nice if Google defaulted to that instead of the solid black bar. I can do it from within my music player app. It just fills the screen more and makes it look classier in my opinion.I'd even go for an almost transparent navbar as well.
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Apr 1, 2012
I have iTunes Match on my on my computer but not on my iPhone(it cant be enabled). When I sync music, I do it by playlists. All the music syncs but not the actual playlist? I have tried taking the playlists out of iCloud by adding a video clip but to no avail.
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May 6, 2012
I wasn't sure if I should post this under iPhone or iTunes so forgive me if this is in the wrong place. Basically, there are discrepancies between my iTunes library and what's on my iPhone. Yes, everything is checked and I know how to sync. I also understand all the nuances of artist names, genres, etc. It appears that all of the music is there, but it doesn't all show up when sorting my artist, song or album. Here are 2 examples:
I have 2 Amy Winehouse records in my iTunes library; Back to Black and Lioness. Both records are also on my iPhone. However, when I pull the list of records by ARTIST only Lioness shows up. To find Back to Black, I have to sort by ALBUM and then I can find it. I have 4 Norah Jones records in my library; Come Away with Me, The Fall, Little Broken Hearts and Not Too Late. All records are also on my iPhone. However, when I sort by ARTIST only 3 of the records appear (the Fall is missing). If I sort by ALBUM, it is there.
These are 2 examples, but there are several more. This is very annoying because I can't always remember the name of records but I do remember the artist, of course. I have tried re-syncing. I have looked very carefully at the artist name to make sure they all appear EXACTLY the same...they do. No spaces, nothing.
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May 15, 2012
I wanna use genius playlist for music on my iphone. But each time I click the icon, it shows genius unavailable.
Info:
iPhone 4S, iOS 5.1
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Jun 28, 2012
The past few months I've gotten warnings from AT&T that I was near or exceeding my data plan limits when I never did before. After a lot of testing it seems that on my iPhone, iTunes Match still downloads data—megabytes worth—even if I have the "download over 3g" setting turned off. I've had to turn off iTunes Match on my iPhone totally and rely on "old-fashioned" syncing unless I want to upgrade to the bigger data plans, which I'm not going to do. Sigh! Anyone else notice this? The behavior persists over several erase-and-restores of the phone.
Info:
iPhone 4, iOS 5.1.1
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Feb 23, 2010
Previously I was using the original firmware which was current as of December 2009 and didn't have any real issues with my phone. Now I have the latest firmware, I cannot seem to use voice dialling effectively anymore. It either says "No match found" or dials the wrong person. I think I remember doing a voice training exercise when I had the old firmware in which I said lots of different people's names but can't seem to find that on the new firmware. Has this feature been removed or relocated with the latest firmware update?
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Jul 14, 2010
Just got a 9650 from Sprint. This is my first BB, but not new to them as my wife and daughter both have them.Just activated the phone yesterday. Everything is working great and I'm very happy with the phone.What I want to know is can I get my BB email inbox to match my (hotmail, gmail, office) email inboxes? I'm getting all my emails fine from yesterday on, but any emails I have from before yesterday don't show up on the BB.Is this just the way it is? Is there no sync, just push?
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Apr 3, 2012
I have an iPhone 4S wi iOS 5.1 installed and I can't view the option to enqble iTunes Match under the Music menu. I have subscribed to the service and it works fine on my iPad.
Info:
iPhone 4S, iOS 5.1
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Apr 26, 2012
I have an itunes match account which is currently uploading. It says that I can access the music by switching the on button in settings. I have two accounts with apple and have switched over to one and I think the phone is set for the account that does not have itunes match. Any ideas on how to rectify this so I can access my icloud library via itunes match.
Info:
iPhone 4, iOS 5.1
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May 29, 2012
I was wondering if anyone has a solution to this...I was having issues initially with my iPhone not recognizing that I had iTunes match enabled, so I re-enabled it on my Mac. When I went to enable it under Settings->Music, it allowed me to switch on "Enable iTunes Match", but then the option immidiately disappeared (See screenshot). iTunes Match is currently not running on my phone and I cannot get the option to enable/disable it to populate whatsoever. I've tried soft reseting multiple times (Holding down the home+power button for 10 seconds) with no avail.
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Jun 17, 2012
I received a new iphone from the apple store and had to restore from icloud.. many of my photos ended up corrupted. i've tried to reset and clear and re-do the restore from icloud and now have just given up to deal with my broken photos and delete them off my phone.. now - in the settings app - my iphone photo count and the camera roll photo count doesn't add up. is there still something wrong with my iphone? how do i reset the count or is there something else I need to do? should i set up as new phone?
Info:
iPhone 4, iOS 5.1.1
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