BB Torch :: ID Suddenly Not "valid" - Cannot Access?
Aug 27, 2012
I changed my password on my email and went into Email settings to change it on my Blackberry so that I can continue to have my email delivered to my blackberry without interruption. When asked for my Blackberry ID and password - I entered my email address and password (and even verified multiple times it was correct even via Blackberry Account Settings) and it will not log me in to change my email settings. It tells me that my username is not valid and needs to be a minimum of 4 characters - it seems to not accept my blackberry id (as my email) like it has in the past and like it did when I first set up my email accounts. I cannot seem to access or make changes online via my blackberry browser or thruogh the settings on my phone.
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Nov 23, 2011
I'm trying to install the BB Desktop Software v6.1 so I can save my contacts on my PC. I have downloaded the software from the official BB website, I running Windows 7 32bit, I have verified the system requirements and its compitable. When I run the downloaded *.exe file I get an error: ...... 610_b038_multilanguage.exe is not a valid Win32 application.
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Oct 16, 2011
When I turn my phone on (it is a Torch 9860) is asks me for a "Blackberry ID Username" and "Blackberry ID Passowrd". When I enter the data it says this does not match with a valid Backberry ID. However I can log on tohttpslackberryidlackberry.com. with these details.I have changed my password and also entered it into my device with the password showing, so that I can see it all matches. This is all to no avail. Has anyone else had this problem?
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Aug 1, 2012
The e-mail address associated with my Blackberry ID is no longer valid. Unfortunately, I cannot login to change the e-mail - I cannot find the password and the reset sends the password to the invalid e-mail address. If I establish a new Blackberry ID with a new e-mail address, will i lose the apps I'd purchased and installed through Blackberry World?
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Jun 28, 2012
I can no longer accesss my Motoactv activity webpage! This issue began about a week ago...and I have received absolutely no help from Motorola. No matter how I try to access my webpage, the URL changes to [URL] on two different computers. Meanwhile, my daughter can access my webpage on her computer while sitting next to me. I might as well purchased a cheap *** pedometer, if I can't access my webpage!
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May 20, 2012
My family's three BlackBerry were perfectly well connected to my home WiFi using Netgear but suddenly can't get access any more. Why this might be and what I can do about it?
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Apr 25, 2012
Shortly after I got my iPhone 4S, I added my gmail account to the mail app (not the gmail app),so that I could read my email on my phone, and specifically not using the Gmail app, but using the email app, and adding the Gmail account as an Exchange Server so that my Google Contacts would sync to the device. It worked for weeks. Now, suddenly, it says wrong password whenever I try to check my email. I have removed it and added it back. I did not change anything on my email account configuration that would cause this.
Since it happened, though, I have removed the account and re-added it. It seems that it would stop me from adding the account if I were using the wrong password, but it lets me add the account with no problem, and only gives the wrong password message after that, when it tries to begin downloading emails.
I have typed in the password enough times today to make sure that I am typing it in correctly. I have been able to log into my gmail account via the web successfully (proving that I do know my own password). I even downloaded and installed the gmail app and was able to use it to get to my email. But that leaves my phone with zero contacts, because I keep all my contacts in Google Contacts, and the Gmail app doesn't seem to add any contacts to the contacts list on the phone. I need it to work the way it was set up & working before today. I don't know if Apple changed something, if Google changed something, or what. I would think that there would be others using this functionality who may be similarly stuck.
So my question is: How can I access my Gmail account from my iphone and have my google contacts brought into the phone's contact list, and constantly synchronized with Google contacts, like I had going before today? With the addition of iCloud, it gets really confusing really quick. The simple solution that I was using was so nice. I will be sad if it is gone for good...
Info:
iPhone 4S, iOS 5.1
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Aug 1, 2011
Not sure if the debt ceiling crisis is somehow linked to my Torch, but suddenly no incoming or outgoing email. Texting, phone and other things seem to work fine.
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Sep 6, 2011
I got a message that my primary email address had to have a new password and validation. I updated my password with gmail, and now BB won't accept it.
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Jun 10, 2010
I have a Torch 9810. I had my email account set up on it and I've never had any problems. Today, I realised I hadn't been receiving emails. So I checked the settings in setup and couldn't find anything amiss. I've tried the usual stuff - sending service books, host routing table registration, numerous battery pulls and restarts, and deleting/re-adding my email account. None of it has worked.
The only thing that happens when I am trying to activate the email address is it says "contacting server....retrying..." and doesn't do anything else.
Is there something I can do? It's driving me mad not being able to sort it out
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May 8, 2010
I've had my BB Torch for about a year and it's worked fine with my email.Yesterday out of the blue it stopped receiving my gmail messages (my other email is working fine). But I did get a message "from" Blackberry saying "Action required, update settings for ****@gmail.com to TURN ON THE IMAP SETTING FOR ALL MAIL IN YOUR GMAIL ACCOUNT"My IMAP IS enabled. I tried disabling it, then re-enabling; I've tried removing my gmail account from my BB and recreating it; I've repeatedly "activated" my gmail account on my BB (each time I DO get a confirmation that my account has been activated), I've tried "wiping" my BB and starting over; I've "re-registered" the device on the network, I've deleted my email accounts in BB, removed the battery, reentered and "revalidated" my accounts. Nothing seems to workEach time I go back into "settings", my gmail shows as "invalid account. Please Validate"...I re-renter my passcode, get the acknowledgment that "your password has been successfully validated", immediately followed, again, by the "Action required" message from blackberry. I have repeated the process of setting up my gmail in my BB about 15 times...each time getting the validation confirmation, sometimes getting a message telling me that my account is set up correctly and that I should begin receiving email in about 20 minutes.
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Aug 4, 2012
i have been using Torch 9860 since about a month, am facing a problem since last 20 days. the problem is the sound suddenly goes off. everything else is functional , its just that i cant hear ring tones , cant hear the person talking on other side, if dialed. Every thing goes fine when i open the backcase, take the battery out and restart. This keeps occurring more than 5 times a day.
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Dec 10, 2011
I am using blackberry for around 10 months now. Since laast 2 weeks, my BB is very slow. If i open google news using wifi, it takes ages to scroll the same page. If i open a new link, it opens second tab but complains that low memory. try closing some tabs. I do not understand this behaviour.Also, today I was listening songs on media player and wanted to change to another song andthe player complained that the player is busy!I think the RAM of the device is either not correct or some virus is executing in background.
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Jul 14, 2011
All of a sudden one of my email IN box folders has dissapeared. All the email accounts are OK but one of them just says No Messages and the In Box folder has vanished. I can recieve messages and read them off the Messages icon but they wont appear in the In Box for the account.
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Jun 24, 2012
While having a call my mobile suddenly went off! It does not want to get on again, only the red LED blinks.
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Nov 3, 2011
Suddenly my phone has stopped ringing, it doesnt ring for anything at all. i checked everything in the profile and everything is in place. the profile is normal, volume is full, holster setting is set to always...but even the "try it" option doesnt make it ring........but if i play the ringtones individually or any media file, it plays....that means my speakers are all fine....and at the same time my DM stops working as soon as i connect my phone.
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Feb 3, 2011
The camera on my torch has stopped working! Absolutely no idea why, but its starting to drive me mad. Everything works fine, even the flash goes off, but it just doesn't take a pic. I've rebooted, made no difference.
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Oct 8, 2012
Suddenly my touch screen AND keyboard are not responding. It has not been exposed to moisture.
Problems started yesterday. Touch screen started working eratically, then the keyboard stopped responding.
I've done the following with no success:
1) pulled battery and rebooted (multiple times)
2) ran backup from desktop, then reloaded the current OS (was already the latest version)
3) changed batteries
4) searched support communities for other ideas
Problem is I can't type my password into the phone and it's turned off phone service so I can't get calls. Touchpad works sporadically but only moves up and down, not side to side.
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Nov 28, 2012
I've had my Torch 9800 for almost 2 years and suddenly the camera is not working.When clicking on the camera icon, it goes to the page but the screen stays black and after a minute or so and error message appears that says that the camera application failed to open. Please close all other applications and try again. I receive the same error message when attempting to use the video camera. I updated the software as directed by my wireless provider but that didn't solve the problem
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Jun 12, 2011
For no obvious reasons, a green icon pierced by a line (vaguely similar to the icon that appears against a draft text message) suddenly appears against certain old text messages, which (when opened) have been wiped out, leaving only the addressee. What is happening here and how can I stop it?
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Dec 13, 2010
I am suddenly missing the Password Lock icon. I had it as one of the icons on my Favorites screen and now it has vanished. I can do a search for it and it will be in the results list and, while greyed out, I can use it to lock the device. However, I do not wish to do a seach for it everytime I want to lock the device when it was available before.
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Sep 8, 2011
I suddenly am not receiving hotmail and gmail email on my Torch. Have I accidentally turned off something? Has BB upgrading altered something?
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Sep 25, 2011
I have had my BB Torch 9800 for about 6 months now and I really like it. It seemed to be working fine and all of a sudden about a month ago the keys would stop working. I have taken the battery out for a reset and that works for a little while, but they stop working again. The phone has not water or physical damage to it so I have no idea why it has started doing this. I called AT&T several different times and all they could tell me was to troubleshoot the software. I have done that and did all of the necessary updates.
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May 21, 2011
Each time I am sending an file from my PC to my Torch, the phone suddenly restarts and have to load all the standard things again (like battery pull). Why is it restarting when sending a file to the phone. I upgraded a week ago.. 6.0 bundle 2475 (v6.0.0.546, platform 6.6.0.207).
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Aug 8, 2011
My 9800 has suddenly stopped receiving text messages for the last week
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Dec 11, 2011
Tried everything, battery pull, turning the connection on and off. The router, too... I was trying to access the app world but then again my Blackberry id is not authenticated due to "network problems". However, the rest of the wifi devices here at home are working perfectly. Device says.. "..having trouble connecting to the Blackberry app world server."
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Jan 3, 2012
For reasons unknown my desktop organizer section suddenly says 'calender (not installed)'.I have not knowingly reconfigured anything. but clearly I cannot sync the calender now.I have tried removing the software and reinstalling but the same problem persists.I recently removed the BBM and Facebook applications on my device by using the desktop facility as they were annoying as they sought to access my calender, I do not know if that is connected with this issue?
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Aug 30, 2012
Its been 3 months I bought a new torch2.. And right from the first day i have been having problems with it... almost every alternate day you can't hear anything while making calls not even the caller tone. i made sure it wasnt the mute option or something like that... the sound doesnt come back till i remove the battery and reboot it.. also i am fed up of frequent random reboots and it suddenly stops working.. PS: the ONLY service station here in bhopal has been very uncooperative and have been over charging customers
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May 31, 2012
I've been charging my bb torch n suddenly my smartphones didn't working. Its error 102 reload software? What is that?
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Nov 10, 2012
Since around 2 weeks I have a Torch 9860. Yesterday evening, when I was not using the device the Torch suddenly stopped functioning. When I turned it on again it said it was setting up but it didn't do anything. So after a few minutes I turned it off and on again but now it didn't react at all (so screen stays black, no button lightens up etc.). I can't get it turned on again, not even when I removed the battery for a few minutes. I also tried to charge it again as I wanted to be sure the battery was charged but this doesn't work either.
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Dec 12, 2011
My N8 suddenly hung up and suddenly deleted all of my homescreens. It would have been okay for me to set all three screens back to their original configuration but unfortunately, I can't edit the main homescreen. I can edit the two additional screens but NOT the main (1st) homescreen. It just says homescreen is full! Last thing I installed was the Xmas theme Rugge from the Nokia store.
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