BB Torch :: IMAP Suddenly Not Recognized?
May 8, 2010
I've had my BB Torch for about a year and it's worked fine with my email.Yesterday out of the blue it stopped receiving my gmail messages (my other email is working fine). But I did get a message "from" Blackberry saying "Action required, update settings for ****@gmail.com to TURN ON THE IMAP SETTING FOR ALL MAIL IN YOUR GMAIL ACCOUNT"My IMAP IS enabled. I tried disabling it, then re-enabling; I've tried removing my gmail account from my BB and recreating it; I've repeatedly "activated" my gmail account on my BB (each time I DO get a confirmation that my account has been activated), I've tried "wiping" my BB and starting over; I've "re-registered" the device on the network, I've deleted my email accounts in BB, removed the battery, reentered and "revalidated" my accounts. Nothing seems to workEach time I go back into "settings", my gmail shows as "invalid account. Please Validate"...I re-renter my passcode, get the acknowledgment that "your password has been successfully validated", immediately followed, again, by the "Action required" message from blackberry. I have repeated the process of setting up my gmail in my BB about 15 times...each time getting the validation confirmation, sometimes getting a message telling me that my account is set up correctly and that I should begin receiving email in about 20 minutes.
View 1 Replies
ADVERTISEMENT
Jan 16, 2012
I'm using a TMobile Blackberry 9700 (OS 5.0.0.714) and have 6 email accounts attached, including 4 gmail accounts, one Yahoo! account, and another IMAP account through a private host. I use Apple's standard mail app (v4.5) in Leopard (OSX 10.6.8). A few months ago I finally figured out all of the IMAP tweaks between my private host and the gmail settings to get sync working correctly (finally!). In other words, if I delete a message on my phone, it's deleted from my laptop as well, and if I read a message on my laptop, it shows up as read on my phone. etc.
A few weeks ago, without making ANY changes to settings on my phone, computer, or mail accounts, all of these features stopped working. So a message deleted on my phone still shows up as a "new" message on my computer. Messages read or deleted on my laptop still show up as new/unread on my phone. I resent the service book. Even deleted the accounts from the phone and set them up again from scratch... same problem. I know that IMAP is still working correctly at the server level because if I delete a message on my iPad it is automatically deleted from the laptop and vice versa.
Messages deleted from the gmail website are automatically removed from my laptop. The problem only occurs with the Blackberry. The only reason I have stuck with Blackberry (instead of jumping to iPhone) is because of the superior messaging on Blackberry...and I do a ton of messaging. I am at a complete loss as to why the IMAP sync would just stop working without making any changes to my settings or device configuration. The sync also stopped working on my Yahoo! account and on my private ISP's email account.
View 9 Replies
View Related
Oct 31, 2011
When I connect my smartphone to my desktop computer via the USB cable, the computer fails to recognize the device. I have attempted reinstalling Blackberry Desktop Software multiple times. My desktop is a windows pc that is running Vista. I am currently running version 6.1.0.35 of Blackberry Desktop Software.
View 1 Replies
View Related
Oct 17, 2012
I recently dropped my phone in water, and as a result it wouldn't work (obviously!). I took it to get fixed, and the entire back was replaced. This resulted in me getting a new bbm pin etc. I was told that this would work fine, and that I would still be able to use bbm and my wireless internet (such as bbm, twitter, facebook etc) When I called o2 to have my blackberry services reactivated, they told me that "the device cannot be recognized" Now I'm wondering what else I can do. Is there anything I or o2 can do to fix this problem? Or perhaps the shop that fixed my phone?
View 1 Replies
View Related
May 3, 2012
Trying to setup email and it keeps telling me that User Name must be at least 4 characters......i type 12 but it dosn't seem to recognize them?
View 1 Replies
View Related
Sep 21, 2012
I keep getting a message popping up saying "Security on device can not be recognised", how do I get rid of this message altogether.
View 1 Replies
View Related
Nov 12, 2012
I'm trying to set up an additional e-mail address, but when I try to access the set up menu, the BB tells me my user name is not valid, and must be at least 4 characters long. The user name I have on record is my gmail address which is much more than 4 characters. How do I proceed to access the set up menu?
View 1 Replies
View Related
Jan 20, 2012
I have a 32gig Sandisk Micro SD that used to be recognized by my 9860, but just today, BB software does not find it. I did chck the Media options for storage and it shows up in the phone itself.
View 9 Replies
View Related
Apr 4, 2012
I have been using Blackberry protect and App world with this device but recently it sent me a mail to validate my ID credentials. The problem is that through the device I cannot validate as its returning error of invalid password / ID.I can log on with same password and ID on my desktop PC and recognises this device but it could not communicate with it. It started yesterday. BlackBerry ID not recognized via device
View 4 Replies
View Related
Mar 25, 2012
I follow all the steps to make my iPhone recognized on iTunes.But it is not recognized on Windows 7. It don't appears on My Computer, and it does not ask for install driver when I plug it in.
Info:
iPhone 4, iOS 5.1
View 2 Replies
View Related
Aug 1, 2011
Not sure if the debt ceiling crisis is somehow linked to my Torch, but suddenly no incoming or outgoing email. Texting, phone and other things seem to work fine.
View 1 Replies
View Related
Sep 6, 2011
I got a message that my primary email address had to have a new password and validation. I updated my password with gmail, and now BB won't accept it.
View 9 Replies
View Related
Jun 10, 2010
I have a Torch 9810. I had my email account set up on it and I've never had any problems. Today, I realised I hadn't been receiving emails. So I checked the settings in setup and couldn't find anything amiss. I've tried the usual stuff - sending service books, host routing table registration, numerous battery pulls and restarts, and deleting/re-adding my email account. None of it has worked.
The only thing that happens when I am trying to activate the email address is it says "contacting server....retrying..." and doesn't do anything else.
Is there something I can do? It's driving me mad not being able to sort it out
View 1 Replies
View Related
Aug 4, 2012
i have been using Torch 9860 since about a month, am facing a problem since last 20 days. the problem is the sound suddenly goes off. everything else is functional , its just that i cant hear ring tones , cant hear the person talking on other side, if dialed. Every thing goes fine when i open the backcase, take the battery out and restart. This keeps occurring more than 5 times a day.
View 4 Replies
View Related
Dec 10, 2011
I am using blackberry for around 10 months now. Since laast 2 weeks, my BB is very slow. If i open google news using wifi, it takes ages to scroll the same page. If i open a new link, it opens second tab but complains that low memory. try closing some tabs. I do not understand this behaviour.Also, today I was listening songs on media player and wanted to change to another song andthe player complained that the player is busy!I think the RAM of the device is either not correct or some virus is executing in background.
View 4 Replies
View Related
Jul 14, 2011
All of a sudden one of my email IN box folders has dissapeared. All the email accounts are OK but one of them just says No Messages and the In Box folder has vanished. I can recieve messages and read them off the Messages icon but they wont appear in the In Box for the account.
View 2 Replies
View Related
Jun 24, 2012
While having a call my mobile suddenly went off! It does not want to get on again, only the red LED blinks.
View 3 Replies
View Related
Nov 3, 2011
Suddenly my phone has stopped ringing, it doesnt ring for anything at all. i checked everything in the profile and everything is in place. the profile is normal, volume is full, holster setting is set to always...but even the "try it" option doesnt make it ring........but if i play the ringtones individually or any media file, it plays....that means my speakers are all fine....and at the same time my DM stops working as soon as i connect my phone.
View 2 Replies
View Related
Feb 3, 2011
The camera on my torch has stopped working! Absolutely no idea why, but its starting to drive me mad. Everything works fine, even the flash goes off, but it just doesn't take a pic. I've rebooted, made no difference.
View 1 Replies
View Related
Oct 8, 2012
Suddenly my touch screen AND keyboard are not responding. It has not been exposed to moisture.
Problems started yesterday. Touch screen started working eratically, then the keyboard stopped responding.
I've done the following with no success:
1) pulled battery and rebooted (multiple times)
2) ran backup from desktop, then reloaded the current OS (was already the latest version)
3) changed batteries
4) searched support communities for other ideas
Problem is I can't type my password into the phone and it's turned off phone service so I can't get calls. Touchpad works sporadically but only moves up and down, not side to side.
View 1 Replies
View Related
Nov 28, 2012
I've had my Torch 9800 for almost 2 years and suddenly the camera is not working.When clicking on the camera icon, it goes to the page but the screen stays black and after a minute or so and error message appears that says that the camera application failed to open. Please close all other applications and try again. I receive the same error message when attempting to use the video camera. I updated the software as directed by my wireless provider but that didn't solve the problem
View 8 Replies
View Related
Jun 12, 2011
For no obvious reasons, a green icon pierced by a line (vaguely similar to the icon that appears against a draft text message) suddenly appears against certain old text messages, which (when opened) have been wiped out, leaving only the addressee. What is happening here and how can I stop it?
View 1 Replies
View Related
Dec 13, 2010
I am suddenly missing the Password Lock icon. I had it as one of the icons on my Favorites screen and now it has vanished. I can do a search for it and it will be in the results list and, while greyed out, I can use it to lock the device. However, I do not wish to do a seach for it everytime I want to lock the device when it was available before.
View 5 Replies
View Related
Sep 8, 2011
I suddenly am not receiving hotmail and gmail email on my Torch. Have I accidentally turned off something? Has BB upgrading altered something?
View 1 Replies
View Related
Sep 25, 2011
I have had my BB Torch 9800 for about 6 months now and I really like it. It seemed to be working fine and all of a sudden about a month ago the keys would stop working. I have taken the battery out for a reset and that works for a little while, but they stop working again. The phone has not water or physical damage to it so I have no idea why it has started doing this. I called AT&T several different times and all they could tell me was to troubleshoot the software. I have done that and did all of the necessary updates.
View 2 Replies
View Related
May 21, 2011
Each time I am sending an file from my PC to my Torch, the phone suddenly restarts and have to load all the standard things again (like battery pull). Why is it restarting when sending a file to the phone. I upgraded a week ago.. 6.0 bundle 2475 (v6.0.0.546, platform 6.6.0.207).
View 1 Replies
View Related
Aug 8, 2011
My 9800 has suddenly stopped receiving text messages for the last week
View 1 Replies
View Related
Dec 11, 2011
Tried everything, battery pull, turning the connection on and off. The router, too... I was trying to access the app world but then again my Blackberry id is not authenticated due to "network problems". However, the rest of the wifi devices here at home are working perfectly. Device says.. "..having trouble connecting to the Blackberry app world server."
View 1 Replies
View Related
Jan 3, 2012
For reasons unknown my desktop organizer section suddenly says 'calender (not installed)'.I have not knowingly reconfigured anything. but clearly I cannot sync the calender now.I have tried removing the software and reinstalling but the same problem persists.I recently removed the BBM and Facebook applications on my device by using the desktop facility as they were annoying as they sought to access my calender, I do not know if that is connected with this issue?
View 8 Replies
View Related
Aug 30, 2012
Its been 3 months I bought a new torch2.. And right from the first day i have been having problems with it... almost every alternate day you can't hear anything while making calls not even the caller tone. i made sure it wasnt the mute option or something like that... the sound doesnt come back till i remove the battery and reboot it.. also i am fed up of frequent random reboots and it suddenly stops working.. PS: the ONLY service station here in bhopal has been very uncooperative and have been over charging customers
View 1 Replies
View Related
May 31, 2012
I've been charging my bb torch n suddenly my smartphones didn't working. Its error 102 reload software? What is that?
View 1 Replies
View Related