BB Torch :: 9860 Sound Suddenly Goes Off
Aug 4, 2012
i have been using Torch 9860 since about a month, am facing a problem since last 20 days. the problem is the sound suddenly goes off. everything else is functional , its just that i cant hear ring tones , cant hear the person talking on other side, if dialed. Every thing goes fine when i open the backcase, take the battery out and restart. This keeps occurring more than 5 times a day.
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Nov 10, 2012
Since around 2 weeks I have a Torch 9860. Yesterday evening, when I was not using the device the Torch suddenly stopped functioning. When I turned it on again it said it was setting up but it didn't do anything. So after a few minutes I turned it off and on again but now it didn't react at all (so screen stays black, no button lightens up etc.). I can't get it turned on again, not even when I removed the battery for a few minutes. I also tried to charge it again as I wanted to be sure the battery was charged but this doesn't work either.
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Jul 30, 2012
Since this morning my Blackberry's speaker hasn't been working, I get no message alerts, no alarm, no music, the camera shutter isn't even going off. However everything is fine when I put headphones in and I can also make phonecalls without speakerphone.
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Oct 26, 2011
I got a BB torch 9860 a couple of days ago . After sometime I start working on the phone, the phone gets stuck and the sound doesnt work. Everything else is normally working.
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Oct 26, 2011
After sometime I use the phone for calling. the phone gets stuck. its gets back again so that i can work on it normally but the sound is not working. please tell me what I should do.
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Feb 23, 2012
I had a Blackberry Torch 9800 at&t version and after a while, the sound just would no longer go through the earphones and would only come out the external speaker, I figured the problem was hardware failure so I upgraded to Blackberry Torch 9860.....and now the new 9860 that I have had for barely a month is doing the same thing.
Two consecutive phones doing exactly the same thing makes me think the problem is not hardware but rather software related......is there some setting in the phone somewhere that controls where the sound comes out? I want to be able use my earphones so I don't disturb everyone else at work.
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Mar 23, 2012
I selected silent from Sound and Alerts when I was in cofernce, now when touch on Sound and Alerts, It doesn't open, i tried to get into setup and try to open it, it doesn't open, my fone in silent mode.
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Oct 19, 2011
i bought a new torch 9860 with OS7. when i try to open any flash video from facebook, it doesn;t open and says my phone doesnot support this. on adobe site, there is no flash player available for blackberry os7.
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Apr 20, 2012
Ive been using this brand new iphone 4s for barely a month now and then all of a sudden, it lost its sound! but when i use my headphones, it works. when i take it off, it doesnt! grrr... what should i do?
Info:
iPhone 4S, iOS 5.1
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Aug 11, 2010
I did SSH my iphone using DISKAID, and in DISKAID there's this random glitch where sometimes when you're renaming a file it will name the whole folder the new name, and it happened to me with the MobileSMS.app folder, but i changed it back and didn't notice any problem. about an hour later i get a text (sound works), and while typing my reply the SMS app froze (if it's any clue it was during the magnifying glass thingy was on). I went in and out of the app using home button (multitasking enabled) but it wouldn't unfreeze so i rebooted the phone and it came back normal. but since then- no incoming SMS sound!
What's even weirder than that is the fact that even if i'm going to SETTINGS SOUNDSNEW TEXT MESSAGE and tap the different ringtones I don't get any sound!
Oh - another clue:
During my browsing through the phone's file system I did find another "ringtones" folder somewhere and deleted them all except for two - but as far as I know the call ringtones and the SMS ringtones are never in the same folder.. still, could I have deleted the SMS ringtone files? that would make pefect sense but.. is it even possible? or could it be something I accidently changed in the MobileSMS.app folder?
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Nov 8, 2012
I own a Verzon provided 9650 smartphone version 6.0 v6. till yday, everything was working perfectly. Since yesterday, i noticed that my Sound is suddenly off. Basically, when someone calls me, even in my "Loud" profile setting (with nothing being on silent in that profile), I cannot hear the phone ring (as if it was set on Silent setting). i can see there is a call coming (just as Silent setting) but i cannot hear the phone ring. If I use the speakerphone icon on the keypad, even then i cannot hear the caller. If i play a stored video, in speakerphone mode, I cannot hear anything and the same result if i play stored music, Similarly, i can SEE my alarm go off, but cannot HEAR it at all. However, if i use a handsfree/headset, i can hear everything, i.e. i can hear the caller, i can hear the music, video, etc. in any mode i cannot hear at all.
I have hard re-booted the handset (i.e.rmeoved battery when the phone is in ON mode) a few times but to no good. Problem still persists. Any help or recommendation would be helpful. I am updated with all my softwares, etc. I dont download anything from the internet (not even music) but do browse the internet (basically 2 or 3 very-well visited news and sports websites like ESPN, etc.
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Mar 18, 2012
My iPhone 4s suddenly stopped producing sounds, including ring tone, alerts, messages, alarms, key board noises and lock noises. Has anyone else experienced this? I have completed software updates, rebooted and checked all settings with no luck
Info:
iPhone 4S, iOS 5.1
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Apr 13, 2012
My iphone4 suddenly wont transmit sound in calls, i can hear the other caller but they cant hear me??? The voice memo still records and plays ok so its not the mic?
Info:
iPhone 4
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Jun 4, 2012
i've had my iphone 4s for about half a year now and the sound coming out of the built-in speaker has been working fine until today. i didn't do anything out of the ordinary. i just opened up a video from Internet and noticed the sound was considerably less clear than usual. when i use earphones, the sound is crystal clear but when it comes out of the speaker, it's very scratchy and fuzzy. earlier today it was working fine. rebooting my iphone didn't help. i don't know if it's a firmware problem as i updated to 5.1.1 as soon as it was availible.
info:
iphone 4s, ios 5.1.1
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Jan 10, 2012
i can't seem to use 3G on my 9860.. it has bands 1, 4, 8.
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Sep 19, 2012
how to downgrade the blackberry 9860 os from os 7 to os 6 or 5?
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Jan 8, 2012
i have only had this phone four days and it has all of a suddend started switching itself of then reboting itself then flash and vibrate of 2mins then turning it self off again, it has done this constantly for 2 hours now.
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Aug 24, 2012
Just purchased my new blackberry torch last June and I have been sending it to service center for 5 times already. I am so lost on how to fix the problem. My problem is my phone shows full signal strength and I can't receive not make calls nor messages. I tried to call the service provider for any network problems and they said no problems at all. It happens at ant time of the day. Service center says there no problem on the phone. I just notice that whenever I put the rubber casing on my phone problem occurs.Is there any connection? Im using the rubber casing for easy grip.Signal: -77dbmOS: 7.1.0
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Aug 24, 2012
My torch 9860 could not sync. more than 70 contacts from outlook
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Jan 14, 2012
i got my bb torch 9860. it was using wi-fi connection. but when i update software it is not using wi-fi at all, when i go to wi-fi dignostic it shows local ip address as missing mean does not shows local ip address.
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Nov 22, 2011
I have set up a BB Id using using my laptop and have received a mail from BB validating the same. I have also tried login in from my laptop and it works.However, when I try to log in using my BB Id and password from my phone it is giving an error message 'The user name and password provided do not correspond to a valid blackberry ID'.
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Feb 5, 2012
Torch 9860 one week old. Battery went dead so I hooked up charger. Now phone will not boot up. I get a red LED light on for 10 seconds and off for 8 seconds, repeats. Tried removing battery. Tried booting in safe mode (holding escape key), nothing works.
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Jun 23, 2012
i purchased BB 9860 on week ago. i am disappointed,
(i) why mobily sim (Saudia) not working. G3 is not activiate.
(ii) what is radio off? what does it mean
(iii) i want to install viop application (mobile dialer) how?
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Oct 5, 2012
I'm currently use Blackberry Torch 9860. Why I can't login my Blackberry ID? I've tried so many time and I already reset my password . Still can't login.
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Sep 14, 2011
I purchased BB Torch 9860 before two days and I already have plan for the data package (200 mb). I connected it to my WiFi at home and it shows that it's connected. Now when I'm at home and I want to surf the internet, it's using the carrier data package, but I want it to use the WiFi. I searched all over and I can't find any solution. any help? Notes: On the home screen, I can see my carrier name (Etisalat) and my WiFi network name. When I go to "Manage Connections", it shows that I'm connected to the WiFi network; but I've never seen the WiFi signal icon in blue or green or any color than grey (which means the BB is not using the WiFi at all) I want to set the default internet access as WiFi. but How ?! Some people told me that it will switch automatically between WiFi and data package, but as far as I see, it's not switching at all. This is my WiFi Diagnosis Report: Wi-Fi Current Profile: Wael Netword SSID: Wael Netword AP MAC Address: 00:25:9C1:F4:82 Security Type: WPA Personal Local IP Address: 192.168.1.101 Signal Level: -63 dBm Connection Data Rate: 48 Mbps Status: Network acquired VPN Current Profile:Concentrator Address:Contact: N/A Authentication: N/A Secure Device IP:Status: VPN profile is not found. BlackBerry Infrastructure Connecting: Error Authenticating router: N/A Authenticating server: N/A Empower your Business with BlackBerry® and Mobile Solutions from Etisalat
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Dec 9, 2014
My issue since downloading ios8 and I just download ios8.1.2 YOU CANT LISTEN a radio from speaker while you work in garage or while music is playing suddenly sound stops when you look at the screen time is still counting but no voice etc. I have been using iPhone since day ONE and never ever seen this bad software issues.i got iphone 4s 64GB and if this continue soon I am gonna be switching to Android forever :
I had enough of icloud and crappy itunes issues photo sharing (actually not giving sharing options).I am not gonna put up with this BS ios 8 -9....?
Info:
iPhone 4S, iOS 8.1.1, ios8.1.2 running
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Jan 12, 2012
ineed help on how to fix my GPX maps, i have purchased this torch 9860 3 month ago, and a month after i purchased this phone i found out that there is no maps available in it, so i tried to complained this to the supplier and they have replaced it immediately, after replacing hte unit, still map is not availble. i need your help on how to load a map,Map loader data is available icon are there, in application management maps is there, but whenever i am opening the maps application, it does not show any maps.
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Jan 15, 2012
I got my 9860 last week. Everything seems OK except occasionally the phone just stalls for a second or two before I can regain my control. When I checked my phone's memory from Options page, I was surprised to get the following information. I then validated the information with an app called "BeInfo Lite". This is very different from the 9860 specification where I should have 768MB RAM and 4GB storage memory. Phone Options->Device->Storage: Application Storage - Free Space: 150.3MB Built-in Media Storage: Total 2.5 GB, Free 2.2 GB The app "BeInfo Lite" shows the following: Flash Memory (RAM): Total: 512.93MB, Free: 149.7MB, Used: 363.23MB Storage Memory: Total: 2.58 GB, Free: 2.23 GB, Used: 350.78 MB Is there anything wrong on my phone?
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Nov 2, 2011
This is a software issue, for sure. I've removed battery, sim, memory, still no power up. New battery in shop fully charged put in, still no power up. Phone call to O2 will replace in the morning.ooking at the boards, theres a common issue out there. Software, not hardware.So I tried following a Blackberry 7 upgrade offered by the Desktop manager, which incidently recognised I had a 9860 - so something is talking! - Unable to reconnect to the device during a multi-stage load operation. is the only result I get as I've followed the Device Software update , Bundle 1645 is being offered but it fails the install .At the start it downloads 497 modules, then startsErasing applications(!!). But fails on the next stage.I also read that connecting the 9860 and pressing ctrl + alt + del would active the phone, all it did (even that was surprising) was let me see a Battery sign on the screen. However interesting that was it soon disappeared.
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Dec 5, 2012
I bought a BB Torch 9860 in USA, and I live in Argentina, and as I couldn't get 3G on it I was searching and I foun out that I got a wrong 3G bands units. mine is model RDQ71UW with bands 1-4-8, and local mobile provider here, Claro, explained to me that I need the bands 1-2-5-6, that I understand is on model RDP71UW.I also understand that it is not something that could gets re-configured.So I should buy a correct unit and try to sell this one, is that right?Is not possible to get this model in Argentina because we have many limitations to importations. at the States do they sell/use boht models? so, in that case I could get the correct one there, and also offer mine there, correct?What countries or regions uses each of those models?
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Mar 27, 2012
I bought a BB Torch 9860 a week back. Yesterday night the handset got switched off as the battery had exhausted. In the morning when I was trying to switch it on it was not coming on. I put on charging, there was no indication of charging for some time then it started booting. The booting indicator (the line which indicates that the handset is being booted) went half way and stopped. The system did not respond to switch off button. The battery was removed and put back to restart. Every time it boots to half line and hangs.
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