My blackberry smart phone will not let me log into blackberry app world with my email and password, it is saying 'enter the username associated with the smartphone'.
View 1 RepliesI've been trying to set up my email account through the wizard set up and have been largely unsuccessful. I read a couple of posts that have given a step-by-step process. My only problem is that I don't have an option that says 'Add account.' Here are the steps I've followed:
1) Go to Email Setup
2) Choose 'I want to create or add an email address.
3) Click next
4)Click next again
5)Then, I get a message which says 'Existing Users, to log in, please provide your username and password.'
I don't have an option to add an account. When I put in my username and password into the fields, I get a message saying please enter a valid username. (My service provider already set up my Gmail, and couldn't add the other one. I told him I'd figure it out)
v5.0.0.67 I tried to log into Blackberry app world I entered my email address onto Blackberry ID user name I no this is the right email address I have after a few attempts entered my password which is correct one after a little time I get this message "Enter the user name associated with this smart phone". all i can do is press the ok button and that takes me back to Blackberry app world loggin . I no I am putting the correct email and pass word in but still i cannot get on to app world I have tried using the forgot password this confirms my email address then asks me for password recovery question which I cannot remember at all. I do not have many attemps left on my password recovery and now I am stuck and do not no what to do. I am positive that I have entered my correct email and password because when i have entered them it takes me to "Enter the user name associated with this smart phone" it deos not say incorrect details entered .
View 1 Replies View Relatedmy curve 8520 cant login to app world..when i open BB app world then try to download some apps, app world ask me to verify BB ID, after input my ID, app world say ""The Username and Password that you provided does not retrieve a valid BlackBerry ID. Please try again"
View 5 Replies View Relatedive just bought a curve 9800 of my sister, when i try to login to my appworld, it still has my sisters email, and when i try to login with my email and password, it says wrong email and password, even though it is not wrong, i need to wipe her iinfo, a security wipe will wipe all my contacts and stuff?
View 1 Replies View RelatedI've typed in the correct username and password but it still says im unable to log in. Now I can't change my email settings and update the apps. Don't know what to do...
View 6 Replies View RelatedI just got a new torch 9810. When I try to login in to app world it says "unable to login to your blackberry ID account". I have no problem logging in on my computer - only on my phone. Very frustrated with this as I want to add the apps I had on the old phone to the new one and/or get new ones.
View 1 Replies View RelatedFor the past 2-3 weeks i'm unable to download anything via App World as it giving Error message "There is an issue with the current session. login to continue.(Error Is: 30702)
View 5 Replies View RelatedWhen I sign in blackberry app world or when I go to options, device and then bb id it doesn't even sign in there, before 2 weeks I was able to sign in, but now it says Unable to log in to your BlackBerry ID account. du is my carrier and previously I owned a blackberry 9700 and I transferred my data into my bb 9900 but at that time I was able to sign in into my account but now I cant. I cannot download any app I have to download it by a computer and that takes a lot of time. What Should I do?
View 1 Replies View RelatedActually this is my new torch 9860. I've created new blackberry account for It. After upgrading the new version of application world, I was unable to login to my blackberry Id account with the correct password. Even if you sent new app world upgrading with a bug free version, I still can't upgrade coz its required my blackberry id.
View 3 Replies View RelatedI have already an account in Blackberry App World, which I have been using for the past month (my bb curve is 3 months old) but I have encountered an error that stated below:
"There is an issue with the current session. login to continue. (Error Id: 30702) " Then I hit OK button as it is the only choice given.
I go to Options > click Device > Blackberry ID to update or enter my credentials. But it gives me anerror: "Unable to update your Blackberry ID account information". Then I hit OK button as it is the only choice given.
This is the first time I have encountered this. I have also contacted my network provider, but they can't assist me on this issue, and directed me to blackberry support.
I seem to be unable to set my login ID up for BB app world. I've made numerous attempts to set this up and everytime it returns: "Blackberry App World is having trouble connecting to the Blackberry App World Server. Verify your network connections and try again. (Error Id: 30641)".I've checked my network settings and everything seems to be fine. I am able to access and surf the net including usage of facebook without any hassles.
View 1 Replies View RelatedHi, i am having trouble reseting my app world login email and password. The previous owners account is still active. i have tried deleting the app world and redownloading but the old account still comes up.
View 4 Replies View RelatedI just got my blackberry a couple days ago and it's driving me nuts trying to get this set up. I'm pretty techno savy, but not when it comes to this phone.
I set up an account through the blackberry but then I couldn't for the life of me remember what password I put on it. So that became a nightmare and I ended up deleting that account and set up a new one through the computer.
Now whenever I try and log into this, like app world to try and get things set up and started - I get the error message "enter the username associate with this smartphone".
So I enter in the new username/password I set up and it doesn't work So of course I did try getting all the blackberry programs set up on my computer and hook the phone up to my computer - but my house is a dead zone for cells - so I can't get it set up because I can't access my 'data plan' in my house.
I've registered my phone, I've taken the battery out all that fun stuff - but it's still not working! This is driving me BONKERS - I can't set up emails, bbm anything because I can't log into my account
have forgotten password and answer to secret question for App World login, how do I get this reset?
View 1 Replies View RelatedI'm trying to enter a username and password to enter an account on the internet. I can get the username in the "box" but can't "tab" or "move" to the password box. Tapping the touch screen doesn't do anything & I've pressed the "ok" & "enter" button but it will not move to the next box. How do I do that.
View 1 Replies View RelatedI can't access my email. i tried to go to set up an email icon but said that i need to log in. Unfortunately i am an existing user but i can't remember my username and password.
View 9 Replies View RelatedMy daughter recently upgraded her Blackberry and gave me her old 8900 after she had transferrred all data to her new phone. She was on a Vodaphone contract.I removed my Pay-as-you-go sim card from my old Motarola and fitted it, everything fine, 8900 up and running. All my contacts appeared but when I go to add or edit a contact , I cannot enter the Add Contact screen, I can open any of the contacts (edit dos'nt work either) but cannot open said Add Contact screen!!
View 1 Replies View Relatedhave a 9300 and have not been able to login to fb thru the app sincer i got the phone....OS is updated and face deleted and reinsalled the app
View 1 Replies View RelatedI installed google maps about a week ago. Since that time I cannot enter my app world.When I go to Blackberry ID account..I get message "Unable to retrieve your blackberry ID account information. I cannot download new apps. How do I delete google maps that I suspect may be causing all of the problems, since it is asking for permission to obtain personal information when I try to start.
View 1 Replies View RelatedI cannot log in to my blackberry id account. I have changed my bb id password and when i try to login my bb id, it shows "unable to login to your bb id account". I have tried the workaround 1 from KB28212 but it only worked at that time. Once i reboot my blackberry, it happen again. I cant update and download any apps.
View 1 Replies View RelatedWhen i try to loggin on my facebook application it deny with a message say "You have entered an incorrect Email/Password Combination.Hint: Facebook passwords are case sensitive. (2400) but i'm able to loggin on the facebook website using the same email and password.
View 1 Replies View RelatedI have BB curve 8530, I m unable to login into Window messenger, it say invalid email or password, whereas I m able to login on my laptop using the same details. I tried to Login with a new hotmail account, creating a new account , I changed my password, I deleted the app and re-installed. Unable to figure out the solution. I was able to login yesterday but since today morning i m facing this problem.
View 5 Replies View RelatedI have had my BB Bold 9780 for 2 months, my app world logged in fine on the first day then I tried a week or so later to download some app's and it wouldnt let me log in! It will say Authenticating for a few seconds then the message An error has occurred. Pleas try again later. I have since tried basically every day with the same message appearing. I even made a new BB ID thinking it was just mine not working but have just had the same problem! Have deleted and re installed the app world and also done a software update on the full phone but still getting nowhere!
View 3 Replies View RelatedI tried to login into BB appwrold witht he right login andpassword but i get a message sayin that i can't login.I am desperate here. I have changed the password already but still nothing is working and i can't download apps.
View 3 Replies View RelatedI have a new blackberry torch and have used my blackberry app world on this but it has now stopped..... When logging in it says " unable to log in to your blackberry ID account" above this it says Verify blackberry ID I have gone in to options , advance settings, enterprise activation I have entered my details and a few minuets later it says failed...
View 1 Replies View RelatedThe problem started when I updated my os 7 on my torch 9810 to the newer version. When I went to update my apps I signed in just fine. A few weeks later I tried to download a new app but the app world would say that their was a problem with the current session and to login to continue but the login screen doesn't come up. I can sign in via my phone browser and everything but it doesn't show me the apps that I have installed or unistalled.
I search online for ways to rectify this problem I even wiped my phone but when I went I updated the os again the same thing happened again. So now I'm just desperate can I fix this problem or do I need to buy a new phone?
I am unable to log into twitter on my curve 8530. Whenever I do, I get the message "The username/password combination provided is incorrect. Please try again." Any suggestions?
View 10 Replies View RelatedCannot log in on the BlackBerry 9300 though the same application works on the PC.
View 3 Replies View RelatedWhen I turn on my BB, the numeric keypad is locked (123 sign on upper right activated).I am therefore unable to enter my password which contains letters.How can I unlock the numeric keypad, as all the other keys are inactive?
View 5 Replies View RelatedIs there anyone who knows how to solve the problem when you canīt login to the Bold 9900 appworld when it works on the web on the playbook etc. Gets the message "Unable to login to your BlackBerry ID account"
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