When I try and set up a new email address I get a "Update Failed" error message. The email address is valid and works fine on my computer. The same email address also worked fine on another Blackberry device previously.
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I have been trying to configure my blackberry curve 9360 to my OWA account since the past 3 days, tried almost all available permutations and combination of putting in details to the set up menu on "email setup" on BB.When I try to enter just the email address and the password, the error message I get is "Update failed!".But when I misspell my domain (xxxxxx@DOMAIN.com) and enter the correct password, it displays the "I will provide the settings" where it gives me the option to enter my OWA URL (https://mail.xxxxxx.com), user id (domain<username>, password .I am 100% confident that the credentials i entered is correct, but still the error i get while i submit for configuration is" Cannot log in. Please verify your email address, username and password"
View 2 Replies View Relatedi used to get all my hotmail emails on my phone until one day i tried to login to my hotmail on my pc and it kept saying wrong password until i got logged off. i eventually got the problem resolved and my hotmail account restored but i still havent been able to setup my hotmail email on my blackberry curve since then. i can get to it through the web browser but cant set it up automatically because it says update failed everytime i try to set it up. I tried setting it up on a friend's blackberry and it worked just fine. resolve the problem because its my primary email address and i need to be alerted as soon as my emails come in.
View 1 Replies View RelatedI changed the password on my email account online and when I went to change the password on BB Storm2 - I kept getting error. So I deleted the account and restarted the process using BB Email setup wizard. Now I keep getting "update failed" and doesn't go far...tried it several times.
Here is the additional information about the BB:
BB9550 - v5.0.0.1015
(Bundle 1656, Platform 4.2.0.442)
How do I setup an email address on my blackberry 8900? I have the TMobile month to month plan with 1500 minutes/messages and 30MB web. The only setup option I saw was for a work email and it said something about a Blackberry Enterprise activation password??
View 4 Replies View RelatedI just bought my iphon last night & tried doing it`s first update this morning. I got an error message that the update failed & now my iphone only shows a pic of a usb cable with an arrow pointing to the itunes logo.I already tried holding down the on off buton & the home button like the instructions say. Problem is that when the instructions say I should be at the part where itunes is again recognizing my iphone, my itune is not recognizing my iphone. So I am stuck. I follow the instrustions, but the resluts are different, so I can`t continue to the next step. Very frustrated, as the nearest Apple store is over an hour`s drive away.
Info:
iPhone 4S
I'm trying to update my Sony Xperia X10 but I keep getting a message on PC Companion, which says "Unable to install or start phone software update components." I've restarted my computer AND the phone and it makes no difference...
View 3 Replies View RelatedI cant seem to set up my email on my phone. It's a hotmail address. It just says Activation request failed. A service connection is unavailable.
View 1 Replies View RelatedI want to setup email connection. On this 9360 I do not have any Connection Assistant so I use "setup" mode and "mail accounts" options. Usually (as on my previous Curve 8520) I used to have two options when entering there :
- Use my own email address (personal address) or create a new one
- Use my Enterprise email address
But when I launch Email setup on my curve 9360, I have only the Enterprise option so that I Cannot setup email! My 9360 runs under OS 7.
how do i reset my, myBlackBerry account or set up a new one without changing my email address?
View 1 Replies View RelatedI keep getting an error message that the ICS software update has failed. The download process will finish, it will stop a little into the installation, restarts the phone and says the update failed. Is anyone else having this problem or know of any way that I can get the update to install?
View 5 Replies View RelatedI was using my torch for months now and was able to set up 3 web-based email accounts initially. I encountered no problem even syncing my messages with my Playbook. This morning, i was planning to add another email account so i went to the EMAIL SETUP menu and clicked INTERNET MAIL ACCOUNT. There was a prompt asking me that there is an upgrade to the the Email Setup Application so i upgraded. After the reboot my phone when WHITE SCREEN and there was a prompt telling me APP ERROR 601 then my phone automatically reboots then the same error occurred. I was able to restore my phone and now i want to set up my email accounts and the same "upgrade" option is there. After all the hassle of restoring my phone, Im a bit hesitant to upgrade my Email Setup Application. Hence, i cannot configure my email accounts and I cannot see my messages when i Bridge my phone with my Playbook.
View 9 Replies View RelatedI had deleted my primary email as I was having issues synching contacts and when I try to add email back I get UPDATE FAILED ERROR.I have removed battery, rebooted, changed password of the email account and to no avail.I need to get this email back on my bb and I need a solution please.
View 4 Replies View RelatedHow do I set up my email on my iphone to default back to my laptop work email address.
Info:
iPhone 4, iOS 5, iphone
I'm trying to set up my personal email on the 9700, but it seems that i have only one option, Blackberry Enterprise Server option. Is that suppose to be that way? I don't seem to have the " I want to create or add an email address" option.
Im using a Bold 9700, v5.0.0.442(Platforms 5.1.0.121)
Carrier: M1(Singapore)
I performed a software update on my phone last night and it erased my email account. When I go back to reactivate my account, it asks for my password but will not activate. How can I reactivate the email account?
View 5 Replies View RelatedUpdated to the latest software this morning and synced etc. all was good accept there was a box in setup stuck at 55% uploading for my contacts. So after leaving it for a couple of hours etc., I just cancelled that part of the process as everything including email was working fine. Since that however I now have no email push! It is asking me to reactivate although it still sees my 2 accounts Email Accounts (2) shows in set up but when i enter it states that there are no email account activated. I try to reactivate them however only give me the box for enterprise accounts not internet based account i.e. hotmail. I try to activate and it eventually tells me that this fails. All has been working with my emails since i got the phone absolutely fine until today!
View 3 Replies View RelatedI seem to be having the same problem as others with the email setup application.
When I updated my Blackberry to the new OS6, I went to my email setup and it said "looking for updates" It finds a new update from my already installed email setup app 6.0.0 to the new 6.11.0419.0755.
When I click "download" it says replace existing version? I click "yes"
The it says: "com.rim.bis.client" contains a different version of module "net_rim_bis_client" which is also used by email setup application. If you proceed, "email setup application" may cease to function properly. proceed?
If I click "yes proceed" it crashes my blackberry and it will not reboot and I have to do a complete hard reboot, wipe the device and reload everything from my backup on blackberry desktop.
If I click "no" not to proceed, I cannot open the email setup application.
I have tried downgrading to version 5 of the OS, I have rebooted with a battery pull, crashed my blackberry twice and spent hours reloading all my applications and systems. I am at the end of my rope, and I don't know what else to do?!
If there was a way to turn off the automatic search for updates on my device under the setup and email settings, i think I would be able to set it up in the older version 6.0.0
I seem to be having problems with my PC suite not recognizing my E 71 phone. When i first connect the cable to my usb port on my pc i get this error message - connection between pc and phone failed, error code ox80040154 switch mobile off and on again and try again but still gives me the same error message.
View 1 Replies View RelatedThis week I tried to join Itunes in order to set up my new Iphone. When entering my personal information it prompted that ai already had an account set up.I thought perhaps I had done this in the past and forgotten about it, so continued and asked for a password re-set which was emailed to my address. With password and account set up I proceeded to set up my Iphone. It was only when I tried downloading Apps I noticed it was picking up Apps in Australia and not UK.
I went into the account details and saw the details of person with exactly the same name and year of birth as me living in Australia, not in the UK as I do. I had access to everything, credit card details, DOB, security questions, the lot. I promptly deleted all this and replaced with my own details and changed passwords again. As soon as I could I called Apple who said it was probably an error and said that the account was for my email address so now all the details are changed it should be ok.
I have the new handset which was originally on orange, had it unblocked to use my 3 sim.. Cant setup an email address with the phone and the blackberry messanger doesnt work?? Cant find options on the phone to sort it, going online is not a problem it goes straight to the planet 3 page???
View 5 Replies View RelatedIs it possible to setup your mobile-email e-mail address in outlook?
View 1 Replies View RelatedI cannot setup email in my curve 8520 as it doesn't have email setup option
View 1 Replies View RelatedI am having problems with setting up my email account on my BlackBerry Torch 9800. Tried downgrading the os or even upgrading I still cannot setup the email. Every time I try intergrating my email it says "Device change failed.
View 2 Replies View RelatedJust wondering if your bold drops calls as frequently as mine does. it seems that sometimes the phone decides to act up and gives me a 'call failed' message whenever i try to make a phone call. I always check how many bars i have and its usually at 4 or 5. sometimes a battery pull fixes this, but other times, the problem is persistent. my old bold 9000 had the same problem, so i'm not sure if it's at&t or blackberries in general.
View 14 Replies View RelatedI just did another factory reset after the latest update. What do ya know, I'm now having a problem adding my Verizon email account. I tried to add it and after I enter the email and password I'm get a login failed notice. I've tried it a bunch of times and I cant get it to add.
View 1 Replies View RelatedI bought my first BlackBerry (Curve 3G 9300) on Friday and tried to setup a personal email account on the phone via the setup wizard earlier today.The phone said that an update to 6.11...... was needed in order to do this. I let it update, now the phone is just hanging after starting up. If I do a start up after removing the battery it comes up with a black screen with the BlackBerry logo and a progress bar below it. The progress bar moves along until the end, this takes around a minute. It then shows something like a little clock over the logo for about a second. Once this disappears the phone says with the logo and the completed progress bar - and just hangs there.
View 1 Replies View RelatedI am trying to set up a 2nd email address on my Curve 8520. I currently have 1 gmail set up. I had a 2nd awhile back, but deleted it when I didn't need it any longer. Now I have another that I need to set up, but every time I go to the email setup wizard, I get this error message:The site cannot be accessed in this manner. Please use the URL or link provided to you by your service provider.What in the world? Please help! I use T-Mobile, if that's needed information.
View 6 Replies View RelatedI used to e-mail photo's or just from my mail folder, but since the last upgrade I can not mail from my mail folder or from my picture folder.I rebooted, took out the battery, delete my mail address, re setup, and still nothing, the only way from me to mail is from my contacts folder.
View 1 Replies View RelatedI am experiencing Call Failed error message constantly on my phone.
Info:
iPhone 4, iOS 5.1
Everytime i open ovi maps and try to go online i get the error message 'something went wrong and the connection failed'?
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