IPhone :: 4 Cannot Disconnect From ITunes, Despite Not Being Attached Via The Cord Any Longer
Jun 1, 2012
I have an iPhone 4, I believe that I have disconnected my iPhone from iTunes while it was updating (accidentally, of course) and it now says it's still connected to iTunes despite no longer being physically attached by the cord and will not load any other screen. I have tried force reboot and it restarts, yet still says it's connected to iTunes. The computer gave an alert, informing me that there had been a malfunction and that the device was now unreadable. I've had a look for a solution and can't find a resolution to this particular predicament. I am not adverse to restoring it to factory settings, although there are some pictures that I would like to take off it before doing so.
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Jun 9, 2012
What does it mean when the usb cord and the itunes icon is on the iphone ? My phone seems to be locked and I cant get anything to happen. When I connected it to my PC and itunes it told me I need to restore my phone to factory settings?
Info:
iPhone 4S
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May 23, 2012
when i turn the phone on, All it shows is a screen of an USB cord and an arrow pointing up to the Itunes symbol.. I tried restoring the phone and it keeps saying it failed.
Info:
iPhone 4
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Mar 17, 2012
When starting my ipod I only get the power cord with a ipod symbol above it. any one knows the fix?
Info:iPod touch, Windows7
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Apr 17, 2012
how it is that my iPhone is frozen with the iTunes symbol and a USB cord on the screen. I cannot switch it off.
I have tried to install the new upgrade however the computer advised that the iphone must be restored to factory settings prior to the upgrade. This is impossible as the phone is frozen
Info:
iPhone 4S
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May 7, 2012
I just turned on iPhone 3GS and saw notice to update it which I did. After updating the screen shows a iTunes icon and unplugged USB cable. Not sure what is going on and wonder what to do next. I've tried to restart by holding down sleep button and home key in various ways I remember as helping to start up an iPhone when it is stuck, but so far no luck. I tried to upload an image of the screen that I took with PhotoBooth and saved to iPhoto, but it will not upload for reasons beyone me.
Info:
iPhone , MAC, Mac OS X (10.5.2), portable
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Aug 20, 2014
Tried to do an update on my Iphone 4. Now the only thing showing on my screen is a picture of the power cord and the I-tunes logo. I can't power it off or on. I have tried holding down both buttons but nothing happens.
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Mar 21, 2012
I am trying to sync itunes with the Motoactv using the USB cord. As of right now I can see all of the prepopulated itunes playlists in MotoCast (ie 90s music, recently added) but none of the playlists I have created myself nor does it display the full population of music I currently have in itunes (306 in MotoCast versus 910 in itunes). When I go to sync it says the sync was successful but that 0 files were transferred. Is there a setting that needs to be changed or a different want to get this to sync. I am currently running Window XP, MotoCast Version 1.7.0151.0, and ITunes Version 10.5.3.3.
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Apr 6, 2012
I dont know what to fo i keep getting a USB Device Not Recoganized pop up. This has never happened before and I have no clue what to do. I also cannot manually sync my phone through settings because it says that my computer is not available.
Info:
iPhone 4 (8GB), iOS 5.1
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Sep 10, 2014
I downloaded iTunes 11.4.0.18 this morning. Now my iPhone 5s is no longer recognized. It won't even charge from the computer's USB.  I have Windows 7 on my PC. Apple Mobile Device Support 8.0.0.23 is installed. I even did a "repair" of it, and I see no errors. Should I try to uninstall iTunes and re-install an older version? iPhone 5s, iOS 7.1.2
Info:
iPhone 5s, iOS 7.1.2
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Jun 18, 2014
I just bought the iPhone 5c. When I plugged it in to my old itunes it synced all of my old music. I wanted to start fresh so i made an icloud account and deleted all of those songs. I then signed on with my new account. After this, itunes will no longer display my phone as a device. I tried everything from reinstalling itunes to checking the Apple Mobile Device services and still nothing. How I can get some music?!
Info:
iPhone 5c, iOS 7.1.1
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Apr 6, 2012
I applied the latest update to my phone and it failed.iTunes suggested that I restore the device.The restore operation failed as well.Now my iPhone is no longer detected iTunes.It does not appear as a removeable drive or camera to Windows.Online troubleshooting failed to help.The only reaction that I observed is that Windows informes me that I had connected a high speed device to a slow (USB 1.0) port and suggested connecting it to another port.Next I am going to take it to the AT&T store where I got it and see if they can help.
Info:
iPhone 3GS, Windows XP
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Mar 30, 2012
Running OS X Lion (10.7.3) on new iMac. Not sure what changed recently but now, when I plug in my iPhone, it does not sync with iTunes, nor does it open iPhoto to import photos. In fact, it doesn't recognize that the iPhone is plugged in at all, but the phone does charge of course.
I already ran through these steps on the Apple site a couple of times [URL]
Info:
iPhone 4S, Mac OS X (10.7.3), iPhoto, iTunes
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May 24, 2012
Whenever I go to "Music" and touch store in upper left it doesnt do anything...
Info:
iPhone 4, iOS 5.1.1
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May 11, 2012
After updating to iOS 5.1.1 I no longer have the repaly and shuffle icons in my itunes. How do I correct this?
Info:
iPhone 3GS, iOS 5.1.1
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Jun 24, 2012
I have 10 albums that I sync to my iPhone. I have a specific photo that I have saved as "0" so that it's first when I sync, creating a cool album cover. However, since the recent iTunes update, when I sync photos to my iPhone, it sync them out of order and sometimes creates duplicates. Occasionally, some photos are in the wrong albums.
I unchecked all albums, synced, then resynced with the albums checked, hoping that putting them back on fresh would help, but it doesn't. Incidentally, if I sync 1 album only, they sync in the correct order with no duplicates.
Info:
iPhone 4S, iOS 5.0.1, Siri is my BFF
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Jun 30, 2012
Why does my phone (4s) no longer force iTunes to open and auto sync when I plug it into my computer?
Info:
iPhone 4S, iOS 5.1.1
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Apr 7, 2012
i have a iphone 3 n until yesterday it would charge with the usb cord. the brother took my charger n since then my phone wont charge wit a cable cord. it will charge in a ipod dock but not a usb connected to the computer.
Info:
iPhone 3G, Windows 7
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Jun 30, 2012
can it get a virus through the usb cord?
Info:
MacBook
Pro, Mac OS X (10.7.3)
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Apr 15, 2010
So I have a pretty big problem. I turned my phone off (it was jailbroken) Black Ra1n wasn't working because it has a trojan virus attached to it. I went to the site and I got the same popup message.
Can somone please help me I cant use my iphone now until it is jailbroken again.
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Apr 4, 2012
I work for a company that has technicians out in the field with a laptop and an iPhone. We have a business system that we purchased that has a module where after the tech finishs their work the customer is supposed to sign off on the work performed. The software company is telling me that I need to get an external signature pad which is bulky and an added expense. Why can't I attached the iPhone to the laptop via bluetooth and have them sign on the iPhone with a styus?
Info:
iPhone 4
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Mar 13, 2012
I have an iphone 4 recently upgraded to 5.1.During the upgrade, i accidentally unplugged the cord and it wanted me to restore phone to defaults. So i did. I have a backup on my itunes(10.5.3) mac.After it upgraded to 5.1, i tried to sync with the coord, it didnt work. It says that "The iphone could not sync because the sync session failed to start"Both my mac and my iphone is connected to my apple accountI just dont see why it does not sync.btw, my phone used to be jail-breaked for version 5.01. It is no longer jail-broke for 5.1. Im not planning to jailbreak again unless i have to.
Info:
iPhone 4, iOS 5.1
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May 24, 2012
Occasionally, when attempting to plug in iPhone into power outlet, the phone does not connect with the power.What solutions have you tried to make this work? I plugged it into my laptop, and after a few attempts, it finally connected, and is charging.
Info:iPhone 4S, iOS 5.1.1
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May 9, 2012
i am trying to view videos attached to emails
Info:
iPhone 4S, iOS 5.1
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May 25, 2012
my iphone will not let me download apps since it says my active credit cards security code is wrong- I re-entered everything but not accepting - how do I attach a new card to my phone?
Info:
iPhone 4S, iOS 5.0.1
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Jun 13, 2012
I deleted a calendar by accident. Is there a way to restore that calendar with all the attached events?
Info:
iPhone 4S
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Jun 16, 2012
The point where the USB cable is attached to the pin on phone, the plastic sleeve gets cracked. I have two such charger cables that have gone bad and the inner wire is exposed. I am facing a risk of short circuit. Having approached the service station, they refused to cover it under warranty. I was surprised as they labeled it as 'Physical damage' and not 'poor quality material used to make cable'. The cables I use for other phones and computers have not cracked under similar usage. More than having to pay for a new cable, I am utterly disappointed with the service of Apple, which is acutally a surprise to me. I buy Apple products for their unmatched quality, and unparalled customer care. With this incident, both have faltered in my mind.
Info:
iPhone 4
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Dec 9, 2014
I bought my Iphone 6 one month ago. When i update my mail box it takes forever to update.
Emails with attached files loads so slow and sometimes not at all.
I have tried to recover my phone but it didnt work.
Info:
iPhone 6, iOS 8.1.1, Email slow update
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Mar 13, 2012
Can you use the same power cord to charge both an ipad2 and iphone4s?
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May 17, 2012
I have a new iPhone and a PC computer. Ive taken photos and want to have connected my iPhone to the PC with the USB cord. I see that my music has synced with iTunes but where are my photos?
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Mar 23, 2012
mark an email with a flag that has a reminder attached!Or is there a way to view the flagged emails on the top so you don't lose them?
Info:
iPhone 4, Windows7
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