IPhone :: It Is Frozen With The ITunes Symbol And USB Cord On The Screen?
Apr 17, 2012
how it is that my iPhone is frozen with the iTunes symbol and a USB cord on the screen. I cannot switch it off.
I have tried to install the new upgrade however the computer advised that the iphone must be restored to factory settings prior to the upgrade. This is impossible as the phone is frozen
Info:
iPhone 4S
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Jun 15, 2012
My iphone has frozen! It has a cable symbol and the itunes symbol above that... has been frozen on that for the past hour. I can do nothing with the phone except turn it on then off. Only to be greeted by the same image every time! How to get rid of it so I can use my phone again??
Info:
iPhone 3G
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Apr 12, 2012
I tried to update my iPhone 4S via wifi and my phone is frozen with the iTunes logo and plug in symbol. Tried to restore settings as prompted, but it times out and doesn't complete the restore. Phone won't turn off,
Info:
iPhone 4S, iOS 5.0.1, Restoring phone to original setting
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May 4, 2012
I plugged my phone into the computer (Dell, Windows 7) and the window that popped up asked if I wanted updates. I clicked install. Then another window said it was unable to install as I needed the latest update of itunes. I thought I had that on my phone! Now my phone screen is totally frozen and won't do anything when I click the button at the bottom of the screen.
Info:
iPhone 3G
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May 7, 2012
I just turned on iPhone 3GS and saw notice to update it which I did. After updating the screen shows a iTunes icon and unplugged USB cable. Not sure what is going on and wonder what to do next. I've tried to restart by holding down sleep button and home key in various ways I remember as helping to start up an iPhone when it is stuck, but so far no luck. I tried to upload an image of the screen that I took with PhotoBooth and saved to iPhoto, but it will not upload for reasons beyone me.
Info:
iPhone , MAC, Mac OS X (10.5.2), portable
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Aug 20, 2014
Tried to do an update on my Iphone 4. Now the only thing showing on my screen is a picture of the power cord and the I-tunes logo. I can't power it off or on. I have tried holding down both buttons but nothing happens.
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Jun 4, 2012
my iphone 4 is not responding the screen is just showing a usb lead and the itunes symbol. when i plug it into my desktop mac and try to sync it to itunes ,itunes is telling me the phone is in a restore mode. How do i get it to respond without restoring the phone to new ? there is no option to restore with backup as i have not backed up any of the data on the phone
Info:
iPhone 4 (8GB), iOS 5.1.1
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Apr 7, 2012
I have an iphone 3GS and I tried to update it yesterday, admittedly its been awhile since i last updated it, but after downloading the software it has remained frozen on the connect to itunes screen. A hard reset does nothing at all. When it is connected to itunes it wants to download the software again, which has already downloaded and wasted 3Gig of my internet.
Info:
iPhone 3GS
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May 31, 2012
Ran phone update on itunes, phone screen now frozen with itunes icon?
Info:
iPhone 3G, iOS 3.0
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May 22, 2012
I was trying to restore from backup my new iphone 4 from 3Gs. It says a message " Cannot sync because disk cant be found" Now it is frozen on apple symbol.
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Jun 15, 2012
I did a software update on my IPhone 4S and now it's frozen at the apple symbol. hard reseting doesn't help??
Info:
iPhone 4S, iOS 5.1
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Apr 29, 2012
I want to dwnld unsynced images B4 restoring the phone. Phone is frozen so can't download straight into iPhoto or ImageCapture.
I trawled the net and followed suggestions such as trying to back it up via Ctrl-click in Devices on iTunes but only says 'open in new window' and 'Eject iPhone' - no backup option. Have also looked for the 'Mobilesync' bkup folder in Library too but not there. either.
Info:iPhone 3GS
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May 16, 2012
the othere day my phone screen went all checker board like then shut off and when i came back on it had a screen showing usb cord arrow to itunes . it woint do anything when i plug into computer apple i yunes wont open ?
Info:
iPhone 3G, iOS 5.0.1, it froze cant connect to a ITUNES
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Jun 1, 2012
It's not functioning at all. It's frozen on the home screen, will not respond to Itunes, or its charger, it wont turn off, no matter how many times you hold down the Lock button.
Info:iPhone 3GS, iOS 4.2
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Mar 31, 2010
I have a iPhone 3G.So I made the mistake of upgrading to 3.1.3 firmware, I had unlocked and jailbroken with Cydia and Blackra1n. So i waited a while until there was some ways to do it to 3.1.3 and used Redsn0w to jailbrake which worked and tried to unlock with Sn0wbreeze and it didn't work, I then turned the phone off and the next day I have turned it on and I think its bricked. It just has the sn0wbreeze symbol, computer wont recognize its plugged in and I have held down hold and home to rest and it does nothing.
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Jun 9, 2012
What does it mean when the usb cord and the itunes icon is on the iphone ? My phone seems to be locked and I cant get anything to happen. When I connected it to my PC and itunes it told me I need to restore my phone to factory settings?
Info:
iPhone 4S
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May 23, 2012
when i turn the phone on, All it shows is a screen of an USB cord and an arrow pointing up to the Itunes symbol.. I tried restoring the phone and it keeps saying it failed.
Info:
iPhone 4
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Mar 17, 2012
When starting my ipod I only get the power cord with a ipod symbol above it. any one knows the fix?
Info:iPod touch, Windows7
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Jun 1, 2012
I have an iPhone 4, I believe that I have disconnected my iPhone from iTunes while it was updating (accidentally, of course) and it now says it's still connected to iTunes despite no longer being physically attached by the cord and will not load any other screen. I have tried force reboot and it restarts, yet still says it's connected to iTunes. The computer gave an alert, informing me that there had been a malfunction and that the device was now unreadable. I've had a look for a solution and can't find a resolution to this particular predicament. I am not adverse to restoring it to factory settings, although there are some pictures that I would like to take off it before doing so.
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Mar 21, 2012
I am trying to sync itunes with the Motoactv using the USB cord. As of right now I can see all of the prepopulated itunes playlists in MotoCast (ie 90s music, recently added) but none of the playlists I have created myself nor does it display the full population of music I currently have in itunes (306 in MotoCast versus 910 in itunes). When I go to sync it says the sync was successful but that 0 files were transferred. Is there a setting that needs to be changed or a different want to get this to sync. I am currently running Window XP, MotoCast Version 1.7.0151.0, and ITunes Version 10.5.3.3.
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May 6, 2012
I charged my iPhone 4s via the Mac and in the morning its locked up with a iTunes & usb symbol
Info:
iPhone 4S
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May 13, 2012
My I phone is stuck with a itunes symbol and a usb cord how do i fix this
Info:
iPhone 4, iOS 4
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Jul 1, 2014
Did the most recent update to my iphone 5 and it went through to whole update process, but afterwards my screen displayed a connect to itunes symbol. And my home computer is down so i cant use that to connect to itunes.
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May 8, 2012
iphone 4 stolen, bought used 3gs, took to att store and it turned on fine and they 'wiped' it and after that it became stuck in the silver apple symbol. there seemed to be nothing they could do. took it home, connected it to laptop's USB thing and both iTunes and computer does not recognize it. i've tried the simultaneous button, charged it, downloaded latest version of iTunes, restarted computer.
Info:
iPhone 3GS
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Jun 19, 2014
When i turn my phone on the apple symbol comes up then tells me to connect to iTunes. if i don't have iTunes how can i fix it?
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Mar 29, 2012
My iPhone 4S is frozen after using iTunes. I tried a soft reset which did not work.
Info:iPhone 4S, iOS 5.0.1
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Mar 11, 2012
So about 20 minutes ago I connected my iPhone to my computer and iTunes prompted me to update it. I accepted, but as it was applying the updates some type of error popped up. Long story short, it failed to update and now when I turn on my phone it's frozen with the screen showing the USB cord & iTunes icons. I've tried:
-Shutting it down by holding the sleep/power button
-Shutting it down by holding the Home + sleep/power button
-All of my USB ports on my computer
-Reinstalling iTunes
As soon as I turn it on, it briefly shows the Apple icon then it goes back to the same screen with the iTunes/USB icons. When I connect it to my computer it makes the connection sound but it won't register on iTunes.
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May 5, 2012
Syncing my iphone 4s to itunes for the first time an instant update began after completing an error message during update occured and my phone froze with the itunes logo on the screen tried turning on and off to reboot but nothing happens still frozen.
Info:iPhone 4S, iOS 5.0.1
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Apr 19, 2012
Song in iPhone's music library, from iTunes, stuck on chasing arrows symbol, how do i remove them from my iPhone's music Library?
Info:
iPhone 4, iOS 5.1
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Apr 23, 2012
I got a replacement for my iPhone 4 today and it got disconnected while i was putting my old backup on the device, Now it is stuck on the apple with a loading bar and is not recognized when i plug it into iTunes?
Info:
iPhone 4
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Sep 3, 2014
my iphone 5 is stuck with the connect to itunes logo and even when plugged in to laptop stll the same nothing seems to work.
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