IPhone :: 4s Not Recognised In Itunes And It Is Frozen
May 5, 2012
Syncing my iphone 4s to itunes for the first time an instant update began after completing an error message during update occured and my phone froze with the itunes logo on the screen tried turning on and off to reboot but nothing happens still frozen.
Info:iPhone 4S, iOS 5.0.1
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Jun 18, 2012
my iphone hasn't been recognised through itunes for a while. Tried multiple different computers and no change with any of them. I had a lot of music on my phone but can't delete / manage it for above reason.
Info:
iPhone 3G
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Apr 27, 2010
My iPhone 3G is being recognised perfectly happily by iTunes, but absolutely nothing else. It doesn't appear in Finder and doesn't open iPhoto when I plug it in, so I can back up my photos.
I've tried restarting both the Mac (which is running Snow Leopard) and the iPhone. I've tried several cables. The result is always the same. iTunes spots the iPhone (it did use to automatically open iTunes, but I stopped that) and nothing else. No icon on the desktop, no appearance in Finder and won't show in any searches I do.
How can I fix this, and start backing up photos again?
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Mar 29, 2012
My iPhone 4S is frozen after using iTunes. I tried a soft reset which did not work.
Info:iPhone 4S, iOS 5.0.1
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Mar 11, 2012
So about 20 minutes ago I connected my iPhone to my computer and iTunes prompted me to update it. I accepted, but as it was applying the updates some type of error popped up. Long story short, it failed to update and now when I turn on my phone it's frozen with the screen showing the USB cord & iTunes icons. I've tried:
-Shutting it down by holding the sleep/power button
-Shutting it down by holding the Home + sleep/power button
-All of my USB ports on my computer
-Reinstalling iTunes
As soon as I turn it on, it briefly shows the Apple icon then it goes back to the same screen with the iTunes/USB icons. When I connect it to my computer it makes the connection sound but it won't register on iTunes.
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Apr 7, 2012
I have an iphone 3GS and I tried to update it yesterday, admittedly its been awhile since i last updated it, but after downloading the software it has remained frozen on the connect to itunes screen. A hard reset does nothing at all. When it is connected to itunes it wants to download the software again, which has already downloaded and wasted 3Gig of my internet.
Info:
iPhone 3GS
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Apr 23, 2012
I got a replacement for my iPhone 4 today and it got disconnected while i was putting my old backup on the device, Now it is stuck on the apple with a loading bar and is not recognized when i plug it into iTunes?
Info:
iPhone 4
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May 31, 2012
Ran phone update on itunes, phone screen now frozen with itunes icon?
Info:
iPhone 3G, iOS 3.0
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Apr 12, 2012
I tried to update my iPhone 4S via wifi and my phone is frozen with the iTunes logo and plug in symbol. Tried to restore settings as prompted, but it times out and doesn't complete the restore. Phone won't turn off,
Info:
iPhone 4S, iOS 5.0.1, Restoring phone to original setting
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Apr 17, 2012
how it is that my iPhone is frozen with the iTunes symbol and a USB cord on the screen. I cannot switch it off.
I have tried to install the new upgrade however the computer advised that the iphone must be restored to factory settings prior to the upgrade. This is impossible as the phone is frozen
Info:
iPhone 4S
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Apr 29, 2012
I want to dwnld unsynced images B4 restoring the phone. Phone is frozen so can't download straight into iPhoto or ImageCapture.
I trawled the net and followed suggestions such as trying to back it up via Ctrl-click in Devices on iTunes but only says 'open in new window' and 'Eject iPhone' - no backup option. Have also looked for the 'Mobilesync' bkup folder in Library too but not there. either.
Info:iPhone 3GS
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May 16, 2012
the othere day my phone screen went all checker board like then shut off and when i came back on it had a screen showing usb cord arrow to itunes . it woint do anything when i plug into computer apple i yunes wont open ?
Info:
iPhone 3G, iOS 5.0.1, it froze cant connect to a ITUNES
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Jun 1, 2012
It's not functioning at all. It's frozen on the home screen, will not respond to Itunes, or its charger, it wont turn off, no matter how many times you hold down the Lock button.
Info:iPhone 3GS, iOS 4.2
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Jun 15, 2012
My iphone has frozen! It has a cable symbol and the itunes symbol above that... has been frozen on that for the past hour. I can do nothing with the phone except turn it on then off. Only to be greeted by the same image every time! How to get rid of it so I can use my phone again??
Info:
iPhone 3G
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Sep 3, 2014
my iphone 5 is stuck with the connect to itunes logo and even when plugged in to laptop stll the same nothing seems to work.
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Jun 29, 2014
my iphone4 keeps freezing on me and now it will not unfreeze. None of the buttons are responding and my iphone will not show up in iTunes.
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Mar 28, 2012
While doing a software update and trying to update my phone, the update was not successful and my phone froze up with a picture of a usb connection pointing to the iitunes logo.
Info:
iPhone 3G
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May 4, 2012
I plugged my phone into the computer (Dell, Windows 7) and the window that popped up asked if I wanted updates. I clicked install. Then another window said it was unable to install as I needed the latest update of itunes. I thought I had that on my phone! Now my phone screen is totally frozen and won't do anything when I click the button at the bottom of the screen.
Info:
iPhone 3G
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May 7, 2012
Just downloaded the update 5.1.1 and tried to install it. But the install failed and now my iphone 4 is frozen with the itunes logo and the usb logo. What should I do?
Info:
iPhone 4, iOS 5.1
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Jun 28, 2012
iTunes has frozen my account and I can't download any apps free or not they took there payment of5.16 that I owed them then they took it four more time and my account is still blocked up?
Info:
iPhone 4, iOS 5.0.1
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Jun 4, 2014
I answered yes to update my iPhone 5s, but now its Frozen on the image of iTunes and a cable connection. How can I stop this upgrade? I need my phone to work know...
Info:
iPhone 5s, iOS 7.1.1
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Sep 10, 2014
- Iphone 4 frozen every time I try to fix - This has happened whilst updating to IOS 7.
I am in continuous loop resulting in the apple on screen with 1/4 full progress bar following phone going through the full restore process, and trying to backup from iTunes. I have used both Recovery and DUF mode a number of times. I have also recovered all my files using both Wondershare and Tenorshare. Over the past 16 hours I have probably hard reset 100+ times. RecBoot 'exit recovery' has failed the 3 times I have tried, and TinyUmbrella gives a 'product configuration is missing' error message when I try to run it.
Should I try 'new phone setup' rather than restore from iTunes files?
Info:
iPhone 4, Probs when updating IOS 7.1.2 ?
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Jan 17, 2010
I just connected my iPhone 3G to my computer with the USB cable (Yes I do have 2.0 USB), and I updated it. After that, my iPhone rebooted. Till now, everything seems quite normal.
But now, as it restarted, it shows a picture of the iTunes logo, and a USB cable poiting at it. So I figured out I needed to connect to iTunes. But if I do so, nothing happens.
I manually restarted my iPhone, I restarted my computer, I reïnstalled iTunes, and nothing seems to work out as I want.As I amtyping this, my iPhone just went off by itself, so I think I need to restart it, because it was on for quite a long time with the iTunes logo on screen.
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May 21, 2012
I understand how to make changes to my kids' iphones in the restrictions area. But, does anyone have an application for parental monitoring that they are happy with?
Info:
iPhone 4
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May 11, 2012
my iphone is vabriting and not responsive even my pc can't recognised it
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Jun 4, 2010
As of yesterday my usb cable for my N95 8GB was working as it should. Now I get an error message 'USB device not recognised.... unkown device'
First thing I did was source another cable, 3 in fact. Same problem.
I then reinstalled Ovi Suite. Error messages appeared on most of the re-installation..
Nokia connectivity cable driver is one example.
I tried this on 3 different pc's... same problem
By a process of elimination ... Its not my pc, its not the cable. Is it my phone? If yes, could it be repaired?
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Oct 11, 2012
I set up my Blackberry, and it's been working fine for a month or two. However, my work email periodically forces me to change the password for security reasons. Unfortunately, having done this I tried to do so on my Blackberry Curve, and it asks for my Blackberry ID.I have a Blackberry ID. It works fine. I can log into my account on a PC, and use it to access Appworld. However, when I tried to do it on the phone, it didn't work. I checked the email, double checked the email, checked the password, double checked the password. All fine. Out of frustration, I went to "forget password" on the phone, thinking maybe if I reset it that would work.
I got this message:"Your request cannot be completed. Please ensure that your Blackberry ID has been activated and that you have typed the correct email address"I am tearing my hair out here. I know my Blackberry ID. I am looking at it on my PC where I have logged in, yet my phone now thinks it doesn't exist?
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Jan 4, 2012
about 3 weeks ago I had the problem of formatting my sd card, because BB just kept telling me no card inserted etc. So I did that, I hooked up my bb on my pc, and start formatting it via windows.bout 2 days ago, I've experienced the same problemen, it started with whatsapp saying no mediacard inserted, but the difference is now I can't even format it, because bb isn't saying anything about formatting my card when I insert it, and neither my pc can locate my blackberry when plugged in.I bought a new 4GB SDHC card , but still not working
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Dec 12, 2010
I get to the step of inserting the usb cable, while holding the back button, and nothing happens. except three beeps and the phone restarts. All firewalls and virus programs have been disabled. Latest version of Java (6-23) has been downloaded and presently running Windows XP Home Edition (32)
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Jan 26, 2011
I have just upgraded my old Bold 9700 to a 9790 today, and when I plugged it into my laptop, it just isn't recognised. I have already charged the device, and everything on it appears to be working correctly, but there was no message from the laptop when I plugged it in with the USB cable.
I know there was another thread about this issue and he solved it with a new cable, but I would think this a bit of a coincidence that there was something wrong with mine when it worked perfectly well with the 9700 recently! I am also running Windows 7.
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Jan 1, 2011
Over the last few days I've received text messages from some friends who have new numbers. I saved the numbers to their existing contacts, overwriting the old numbers.
Despite having restarted the phone several times and removing the sim card, whenever I look at my texts, the messages from these numbers only show the number they were sent from, rather than the contact's name.
I have had a look online and it seems that this problem is usually caused by duplicate contacts. I have used the phone's search function to make sure that each number only appears once, and there are also no duplicate contact names.
Some other advice online suggests that the area code could be problematic. I have tried changing the beginning of each number to 0 rather than +44 (and back again) - no difference, I am now at a loss and unable to tell who is texting me without using the search function, which is pretty ridiculous.
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