IPhone :: Frozen On Connect To Itunes Screen
Apr 7, 2012
I have an iphone 3GS and I tried to update it yesterday, admittedly its been awhile since i last updated it, but after downloading the software it has remained frozen on the connect to itunes screen. A hard reset does nothing at all. When it is connected to itunes it wants to download the software again, which has already downloaded and wasted 3Gig of my internet.
Info:
iPhone 3GS
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Sep 3, 2014
my iphone 5 is stuck with the connect to itunes logo and even when plugged in to laptop stll the same nothing seems to work.
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May 31, 2012
Ran phone update on itunes, phone screen now frozen with itunes icon?
Info:
iPhone 3G, iOS 3.0
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Apr 17, 2012
how it is that my iPhone is frozen with the iTunes symbol and a USB cord on the screen. I cannot switch it off.
I have tried to install the new upgrade however the computer advised that the iphone must be restored to factory settings prior to the upgrade. This is impossible as the phone is frozen
Info:
iPhone 4S
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Apr 29, 2012
I want to dwnld unsynced images B4 restoring the phone. Phone is frozen so can't download straight into iPhoto or ImageCapture.
I trawled the net and followed suggestions such as trying to back it up via Ctrl-click in Devices on iTunes but only says 'open in new window' and 'Eject iPhone' - no backup option. Have also looked for the 'Mobilesync' bkup folder in Library too but not there. either.
Info:iPhone 3GS
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May 16, 2012
the othere day my phone screen went all checker board like then shut off and when i came back on it had a screen showing usb cord arrow to itunes . it woint do anything when i plug into computer apple i yunes wont open ?
Info:
iPhone 3G, iOS 5.0.1, it froze cant connect to a ITUNES
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Jun 1, 2012
It's not functioning at all. It's frozen on the home screen, will not respond to Itunes, or its charger, it wont turn off, no matter how many times you hold down the Lock button.
Info:iPhone 3GS, iOS 4.2
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Jun 15, 2012
My iphone has frozen! It has a cable symbol and the itunes symbol above that... has been frozen on that for the past hour. I can do nothing with the phone except turn it on then off. Only to be greeted by the same image every time! How to get rid of it so I can use my phone again??
Info:
iPhone 3G
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May 12, 2012
My iPod says 'iPod is disabled. connect to iTunes' but when i conncet to iTunes, it doesnt connect?
Info:
iPod touch (4th generation)
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Apr 30, 2012
Yesterday I was updating and walked away from my computer (PC). When I came back, the phone was on the connect to itunes screen (and still is) and itunes gave me a message that said itunes has detected an iphone in recovery mode. I don't want to restore because I don't want to lose my pictures. The phone was working fine prior to updating. I am not sure what happened. The pictures are the most important thing. How can I get the pictures and/or get away from that screen?
I tried tinyumbrella, but it doesn't see my phone. Some of the pictures were backed up and some were not.
Info:
iPhone 4
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Dec 8, 2014
How do I get out of the connect to iTunes screen on an iPhone6?
Info:
iPhone 6
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Mar 24, 2012
I just restored my iphone and updated it to ver 5.0.1, i want to install everything i had on it previously but i cant because im stuck at the connect to itunes screen. i dont have a sim card which it needs to verify, what do i do?
Info:
iPhone 3GS, iOS 3.1.3
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Jun 9, 2012
One of my podcasts was locked up so I did a reset. I do not want to erase all data only a soft reboot. When I turn my iphone on it prompts me to connect to itunes on my iMac, which I do and it does recognize the iphone, but it stays stuck on the connect to itunes screen.
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Jun 11, 2012
Updated my iPhone 3GS (recent phone - xmas this year), to 5.1.1 when iTunes suggested it. Restored phone under advice from prompts, iTunes has recognised my phone to have updated, but the phone itself is still stuck on the 'Connect to iTunes' screen in the restore phase. Very frustrating.
Info:
iPhone 3GS, iOS 5.1.1
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Sep 3, 2014
while updating/restoring my iPhone 5s it got stuck on a screen prompting to connect it to iTunes, however my phone was already connected. at that time iTunes no longer recognized my phone and still doesn't.
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Aug 31, 2014
My iPhone 4 is in very good condition. But this morning i was on my phone and it froze. So i just put it down and waited for it to go back to normal. A few minutes later the screen went completely black. I though it just turned off so i pressed the home button but nothing happened. It was at about 80% battery so i knew it didn't die, but i tried plugging it in to see what would happen.
My phone made the sound that it usually makes when I plug it into a charger but still the screen was blank. I tired to plug my phone into my mac to restart it in iTunes but it never connected. It only connected to iPhoto. I've tried holding down the lock and home button until the apple logo came on the screen but it never did. I don't know what to do. I know I should take it into the apple store but I want to try to get it to work at home instead of having to go all the way out there.
Info:
iPhone 4
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May 5, 2012
My iPhone 4 is constantly blacking out or telling me to connect to iTunes and restore it. When I do it lasts for a bit and starts doing it again. Now it's not even connecting to iTunes; it says error(9).
Info:
iPhone 4, iOS 5.1
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May 23, 2012
I've tried everything.. I tried putting it into recovery, DFU, and it won't show up in iTunes. Re-installed iTunes, and the AMDS, nothing. What else is there that I can do? I've run out of options and i'm hoping I don't have to take a trip to the apple store..
Info:
iPhone 4
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Jun 6, 2012
my iphone 3gs keeps showing the screen with the connect to itunes display, and I've restored it multiple times on different computers, but everytime it finishes restoring, it shows the display again and the computer says it needs to be restored. can anybody help me with this?
Info:
iPhone 3GS (8GB), iOS 5.1
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Aug 21, 2014
how can i enable my phone screen is showing iphone is dissabled connect to itunes
Info:
iPhone 4, iOS 7.1.2
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Jun 26, 2014
My iPhone has a broken display screen and I can't connect with my iTunes because it says I have to log into my phone. I can't log into my phone because it is not working. I tried pressing the home button and then acting out the motions of entering my password, but nothing is happening. I have my replacement phone and I'm trying to reset my broken phone, but I can''t do that until I log into iTunes.I am doing this on a PC computer.
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Mar 28, 2012
What do I if the iPhone 4 has a black screen but does not respond to power off or connect to iTunes?
Info:
iPhone 4, iOS 5.1
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May 14, 2012
I was updating the latest itunes and os on iphone 4s,this failed,and now the phone continues to display the connect usb cable to itunes screen.Tried switching off normally, same screen reappears,tried holding the back button and on/off together, same screen keeps reappearing.Tried disconnectinf the usb cable, from iphone and also the computer, no change, also tried a different usb connection on the computer, no change.Was iOS 5.1, was upgrading iOS
Info:
iPhone 4S, iOS 5.1,
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May 19, 2012
i was in the midst of updating my phone and now i have the connect to itunes screen on my phone. have tried turning computer on & off but itunes won't recognise iphone
Info:
iPhone 4, Windows XP
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May 23, 2012
My iphone crashed, will not switch on and is showing the connect to itunes screen. However, itunes is not recognising the phone to enable me to start the recovery mode process.
Info:
iPhone 4
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Sep 11, 2014
I dropped my phone and the touch screen has stopped working, it's not cracked at all simply doesn't respond to my touch. It has been suggested that restoring to factory settings may fix the problem though when I go to connect to iTunes it's not connecting to my phone as I need to enter the password. I have tried turning the phone off but this will just restart when it's connected to the computer.
Info:
iPhone 5s
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Mar 14, 2012
My phone said to download update so I did which then lead to the itune connect screen. I connected my phone to the PC and opened itunes which gave me the message that it did not recognize my phone and would have to restore factory setting. I tried to reboot my phone by holding down both buttons (no red slider ever appears) until it turned off. Once I turned it back on it went right back to that screen. I tried to restore factory setting and it gave me an error.
This is now know as the SCREEN OF DEATH!!!!!
Anyone know what's going on? I've already tried this[URL]did not work.
It's like the worst case of the Monday's on Wednesday with 5 meeting lined up and NO PHONE!
Info:
iPhone 4, iOS 5.1
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Mar 29, 2012
My iPhone 4S is frozen after using iTunes. I tried a soft reset which did not work.
Info:iPhone 4S, iOS 5.0.1
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Mar 11, 2012
So about 20 minutes ago I connected my iPhone to my computer and iTunes prompted me to update it. I accepted, but as it was applying the updates some type of error popped up. Long story short, it failed to update and now when I turn on my phone it's frozen with the screen showing the USB cord & iTunes icons. I've tried:
-Shutting it down by holding the sleep/power button
-Shutting it down by holding the Home + sleep/power button
-All of my USB ports on my computer
-Reinstalling iTunes
As soon as I turn it on, it briefly shows the Apple icon then it goes back to the same screen with the iTunes/USB icons. When I connect it to my computer it makes the connection sound but it won't register on iTunes.
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May 5, 2012
Syncing my iphone 4s to itunes for the first time an instant update began after completing an error message during update occured and my phone froze with the itunes logo on the screen tried turning on and off to reboot but nothing happens still frozen.
Info:iPhone 4S, iOS 5.0.1
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Apr 23, 2012
I got a replacement for my iPhone 4 today and it got disconnected while i was putting my old backup on the device, Now it is stuck on the apple with a loading bar and is not recognized when i plug it into iTunes?
Info:
iPhone 4
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