IPhone 4 :: Is On But Screen Is Black And Won't Connect To ITunes
Aug 31, 2014
My iPhone 4 is in very good condition. But this morning i was on my phone and it froze. So i just put it down and waited for it to go back to normal. A few minutes later the screen went completely black. I though it just turned off so i pressed the home button but nothing happened. It was at about 80% battery so i knew it didn't die, but i tried plugging it in to see what would happen.
My phone made the sound that it usually makes when I plug it into a charger but still the screen was blank. I tired to plug my phone into my mac to restart it in iTunes but it never connected. It only connected to iPhoto. I've tried holding down the lock and home button until the apple logo came on the screen but it never did. I don't know what to do. I know I should take it into the apple store but I want to try to get it to work at home instead of having to go all the way out there.
Info:
iPhone 4
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May 5, 2012
My iPhone 4 is constantly blacking out or telling me to connect to iTunes and restore it. When I do it lasts for a bit and starts doing it again. Now it's not even connecting to iTunes; it says error(9).
Info:
iPhone 4, iOS 5.1
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Mar 28, 2012
What do I if the iPhone 4 has a black screen but does not respond to power off or connect to iTunes?
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iPhone 4, iOS 5.1
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Jun 5, 2012
How can I unlock my iphone with a black screen to back up to itunes?
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Jun 26, 2012
I tried reseting my phone to default settingm, but not it woun't turn back on and it on the black screen and not going any where?I was told that maybe reseting it with itunes? but not sure how to do
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Jun 19, 2014
How can i get in my iphone with the screen being crack and black to back it up to itunes?
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Mar 29, 2012
I tried restoring it with no luck, there is no water damage, I didn't try to jailbreak it or anything. It shows up in iTunes, makes all the right noises, even when my friend called me it rang, but the screen is just black.
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iPhone 3G
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May 12, 2012
My iPod says 'iPod is disabled. connect to iTunes' but when i conncet to iTunes, it doesnt connect?
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iPod touch (4th generation)
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Apr 30, 2012
Yesterday I was updating and walked away from my computer (PC). When I came back, the phone was on the connect to itunes screen (and still is) and itunes gave me a message that said itunes has detected an iphone in recovery mode. I don't want to restore because I don't want to lose my pictures. The phone was working fine prior to updating. I am not sure what happened. The pictures are the most important thing. How can I get the pictures and/or get away from that screen?
I tried tinyumbrella, but it doesn't see my phone. Some of the pictures were backed up and some were not.
Info:
iPhone 4
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Dec 8, 2014
How do I get out of the connect to iTunes screen on an iPhone6?
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iPhone 6
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Mar 24, 2012
I just restored my iphone and updated it to ver 5.0.1, i want to install everything i had on it previously but i cant because im stuck at the connect to itunes screen. i dont have a sim card which it needs to verify, what do i do?
Info:
iPhone 3GS, iOS 3.1.3
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Apr 7, 2012
I have an iphone 3GS and I tried to update it yesterday, admittedly its been awhile since i last updated it, but after downloading the software it has remained frozen on the connect to itunes screen. A hard reset does nothing at all. When it is connected to itunes it wants to download the software again, which has already downloaded and wasted 3Gig of my internet.
Info:
iPhone 3GS
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Jun 9, 2012
One of my podcasts was locked up so I did a reset. I do not want to erase all data only a soft reboot. When I turn my iphone on it prompts me to connect to itunes on my iMac, which I do and it does recognize the iphone, but it stays stuck on the connect to itunes screen.
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Jun 11, 2012
Updated my iPhone 3GS (recent phone - xmas this year), to 5.1.1 when iTunes suggested it. Restored phone under advice from prompts, iTunes has recognised my phone to have updated, but the phone itself is still stuck on the 'Connect to iTunes' screen in the restore phase. Very frustrating.
Info:
iPhone 3GS, iOS 5.1.1
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Sep 3, 2014
while updating/restoring my iPhone 5s it got stuck on a screen prompting to connect it to iTunes, however my phone was already connected. at that time iTunes no longer recognized my phone and still doesn't.
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May 23, 2012
I've tried everything.. I tried putting it into recovery, DFU, and it won't show up in iTunes. Re-installed iTunes, and the AMDS, nothing. What else is there that I can do? I've run out of options and i'm hoping I don't have to take a trip to the apple store..
Info:
iPhone 4
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Jun 6, 2012
my iphone 3gs keeps showing the screen with the connect to itunes display, and I've restored it multiple times on different computers, but everytime it finishes restoring, it shows the display again and the computer says it needs to be restored. can anybody help me with this?
Info:
iPhone 3GS (8GB), iOS 5.1
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Aug 21, 2014
how can i enable my phone screen is showing iphone is dissabled connect to itunes
Info:
iPhone 4, iOS 7.1.2
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Jun 26, 2014
My iPhone has a broken display screen and I can't connect with my iTunes because it says I have to log into my phone. I can't log into my phone because it is not working. I tried pressing the home button and then acting out the motions of entering my password, but nothing is happening. I have my replacement phone and I'm trying to reset my broken phone, but I can''t do that until I log into iTunes.I am doing this on a PC computer.
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Oct 25, 2011
I've removed the battery and replaced it numerous times. Yesterday, my daughter bought a new battery, did not solve my problemI've searched this site as intensely as I can over the course of 2 1/2 days.I am retired on disability pension. When I can't get to my laptop, my BlackBerry is my only connection to help if I need it.Day before yesterday, I was on the browser when the phone froze. I did a soft reboot, the screen went black, and the phone has not come back on since. The light in the upper right corner blinks red once, pauses, blinks 3 times in a row, then pauses for a few more seconds before repeating the sequence.The phone will not show "connected" to either BlackBerry Desktop Manager nor to my laptop. I've been through a couple of "troubleshooting" flow charts but they all require that my phone "connect" to continue with the flow chart instruction but the phone will not "connect".
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May 14, 2012
I was updating the latest itunes and os on iphone 4s,this failed,and now the phone continues to display the connect usb cable to itunes screen.Tried switching off normally, same screen reappears,tried holding the back button and on/off together, same screen keeps reappearing.Tried disconnectinf the usb cable, from iphone and also the computer, no change, also tried a different usb connection on the computer, no change.Was iOS 5.1, was upgrading iOS
Info:
iPhone 4S, iOS 5.1,
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May 19, 2012
i was in the midst of updating my phone and now i have the connect to itunes screen on my phone. have tried turning computer on & off but itunes won't recognise iphone
Info:
iPhone 4, Windows XP
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May 23, 2012
My iphone crashed, will not switch on and is showing the connect to itunes screen. However, itunes is not recognising the phone to enable me to start the recovery mode process.
Info:
iPhone 4
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Sep 11, 2014
I dropped my phone and the touch screen has stopped working, it's not cracked at all simply doesn't respond to my touch. It has been suggested that restoring to factory settings may fix the problem though when I go to connect to iTunes it's not connecting to my phone as I need to enter the password. I have tried turning the phone off but this will just restart when it's connected to the computer.
Info:
iPhone 5s
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Mar 14, 2012
My phone said to download update so I did which then lead to the itune connect screen. I connected my phone to the PC and opened itunes which gave me the message that it did not recognize my phone and would have to restore factory setting. I tried to reboot my phone by holding down both buttons (no red slider ever appears) until it turned off. Once I turned it back on it went right back to that screen. I tried to restore factory setting and it gave me an error.
This is now know as the SCREEN OF DEATH!!!!!
Anyone know what's going on? I've already tried this[URL]did not work.
It's like the worst case of the Monday's on Wednesday with 5 meeting lined up and NO PHONE!
Info:
iPhone 4, iOS 5.1
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May 13, 2012
I am unable to get past the "connect to iTunes" screen since I updated mu iOS to 5.1.1. I get a 1602 error during the update. I followed the steps on [URL] with no result. I tried to get the phone into recovery mode [URL] but still no joy. I have an iPhone 4 and run Windows 7. I have rebooted my pc and restarted iTunes but to no avail.
Info:
iPhone 4, iOS 5.1.1
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Apr 1, 2012
My iphone 4 will not move from the "Connect to iTunes" Screen.. What can i do to get it to work again?
Info:
iPhone 4
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Apr 30, 2012
My iPhone crashed and now it shows the "connect to iTunes" screen. I'm current out of the country and I didn't bring laptop with me so I can't plug it into iTunes to restore it with my last backup. So can I bypass the "connect to iTunes" screen or is there another way to restore my phone so it can work emergency mode? This is my only means i have to receive calls and It is important that i am reachable.
Info:
iPhone 4S, iOS 5.1
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Mar 4, 2010
I am helping out a friend who has a Nokia 6280. She claimed that it's infected by a virus because her problems started after using a Bluetooth headset. I don't quite believe this as I've heard it's more likely to be struck by lightning than to have this phone infected with a virus. Anyhow, the problem is the following: When you power on the phone, you get the Nokia handshake, then the phone loads. However, as soon as the phone loads, a bunch of black lines appear to streak across the screen rendering it black. That's not a huge issue because it goes away after a few seconds. Now I've read this could be an issue related to the ribbon that connects to the screen, but the screen turning black does not occur in any other instance other than right after when the main screen appears. I can play with the slider all day and nothing will happen, but like clockwork the problem appears after the phone loads.What gives? The phone works fine otherwise, so what could the problem be? If you need any more information I will be happy to provide. I've uploaded a video of this issue here (using my 5800 XpressMusic at night - the quality isn't that great sorry, but it does show the problem). Pardon the audio - my kids were watching Spongebob Squarepants so you might want to turn the audio all the way down! I guess my question is two-fold:
1) can this in fact be the result of a virus?
2) if this isn't due to a virus, what is it due to?
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Jun 25, 2012
when i connect my iphone to my pc i get "itunes could not connect to this iphone. An unknown error occurred (0xE8000012) i have the correct itunes i also tried to reset my phone, i did this before i went to bed and it was still trying to reset when i woke the next day should it take this long?
Info:
iPhone 3GS
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May 27, 2012
I dont know how to connect to my itunes on my other pc, as it does not have itunes installed on it. I dont know how to untether my iphone so that I can use my personal hotspot
Info:
iPhone 3GS (8GB), Windows XP
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