IPhone :: 4 With Black Screen - Cannot Connect To ITunes For Restoring
May 5, 2012
My iPhone 4 is constantly blacking out or telling me to connect to iTunes and restore it. When I do it lasts for a bit and starts doing it again. Now it's not even connecting to iTunes; it says error(9).
Info:
iPhone 4, iOS 5.1
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Aug 31, 2014
My iPhone 4 is in very good condition. But this morning i was on my phone and it froze. So i just put it down and waited for it to go back to normal. A few minutes later the screen went completely black. I though it just turned off so i pressed the home button but nothing happened. It was at about 80% battery so i knew it didn't die, but i tried plugging it in to see what would happen.
My phone made the sound that it usually makes when I plug it into a charger but still the screen was blank. I tired to plug my phone into my mac to restart it in iTunes but it never connected. It only connected to iPhoto. I've tried holding down the lock and home button until the apple logo came on the screen but it never did. I don't know what to do. I know I should take it into the apple store but I want to try to get it to work at home instead of having to go all the way out there.
Info:
iPhone 4
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Mar 28, 2012
What do I if the iPhone 4 has a black screen but does not respond to power off or connect to iTunes?
Info:
iPhone 4, iOS 5.1
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Apr 22, 2012
i tried to restore my 4s and it gets hanged on the screen with a itunes logo and white wire below...
my computer also doesnt show my 4s connected i tried every possible way to fix it but failed.....
this has happened third time with me , i have to take it to apple store and when they connect to one of their computer it works just fine.
Info:
iPhone 4S, iOS 5.1
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Jun 5, 2012
How can I unlock my iphone with a black screen to back up to itunes?
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Jun 26, 2012
I tried reseting my phone to default settingm, but not it woun't turn back on and it on the black screen and not going any where?I was told that maybe reseting it with itunes? but not sure how to do
Info:
iPhone 3G, Windows Vista
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Jun 19, 2014
How can i get in my iphone with the screen being crack and black to back it up to itunes?
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Mar 29, 2012
I tried restoring it with no luck, there is no water damage, I didn't try to jailbreak it or anything. It shows up in iTunes, makes all the right noises, even when my friend called me it rang, but the screen is just black.
Info:
iPhone 3G
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May 12, 2012
My iPod says 'iPod is disabled. connect to iTunes' but when i conncet to iTunes, it doesnt connect?
Info:
iPod touch (4th generation)
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Apr 30, 2012
Yesterday I was updating and walked away from my computer (PC). When I came back, the phone was on the connect to itunes screen (and still is) and itunes gave me a message that said itunes has detected an iphone in recovery mode. I don't want to restore because I don't want to lose my pictures. The phone was working fine prior to updating. I am not sure what happened. The pictures are the most important thing. How can I get the pictures and/or get away from that screen?
I tried tinyumbrella, but it doesn't see my phone. Some of the pictures were backed up and some were not.
Info:
iPhone 4
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Dec 8, 2014
How do I get out of the connect to iTunes screen on an iPhone6?
Info:
iPhone 6
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Mar 24, 2012
I just restored my iphone and updated it to ver 5.0.1, i want to install everything i had on it previously but i cant because im stuck at the connect to itunes screen. i dont have a sim card which it needs to verify, what do i do?
Info:
iPhone 3GS, iOS 3.1.3
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Apr 7, 2012
I have an iphone 3GS and I tried to update it yesterday, admittedly its been awhile since i last updated it, but after downloading the software it has remained frozen on the connect to itunes screen. A hard reset does nothing at all. When it is connected to itunes it wants to download the software again, which has already downloaded and wasted 3Gig of my internet.
Info:
iPhone 3GS
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Jun 9, 2012
One of my podcasts was locked up so I did a reset. I do not want to erase all data only a soft reboot. When I turn my iphone on it prompts me to connect to itunes on my iMac, which I do and it does recognize the iphone, but it stays stuck on the connect to itunes screen.
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Jun 11, 2012
Updated my iPhone 3GS (recent phone - xmas this year), to 5.1.1 when iTunes suggested it. Restored phone under advice from prompts, iTunes has recognised my phone to have updated, but the phone itself is still stuck on the 'Connect to iTunes' screen in the restore phase. Very frustrating.
Info:
iPhone 3GS, iOS 5.1.1
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Sep 3, 2014
while updating/restoring my iPhone 5s it got stuck on a screen prompting to connect it to iTunes, however my phone was already connected. at that time iTunes no longer recognized my phone and still doesn't.
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May 23, 2012
I've tried everything.. I tried putting it into recovery, DFU, and it won't show up in iTunes. Re-installed iTunes, and the AMDS, nothing. What else is there that I can do? I've run out of options and i'm hoping I don't have to take a trip to the apple store..
Info:
iPhone 4
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Jun 6, 2012
my iphone 3gs keeps showing the screen with the connect to itunes display, and I've restored it multiple times on different computers, but everytime it finishes restoring, it shows the display again and the computer says it needs to be restored. can anybody help me with this?
Info:
iPhone 3GS (8GB), iOS 5.1
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Aug 21, 2014
how can i enable my phone screen is showing iphone is dissabled connect to itunes
Info:
iPhone 4, iOS 7.1.2
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Jun 26, 2014
My iPhone has a broken display screen and I can't connect with my iTunes because it says I have to log into my phone. I can't log into my phone because it is not working. I tried pressing the home button and then acting out the motions of entering my password, but nothing is happening. I have my replacement phone and I'm trying to reset my broken phone, but I can''t do that until I log into iTunes.I am doing this on a PC computer.
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Oct 25, 2011
I've removed the battery and replaced it numerous times. Yesterday, my daughter bought a new battery, did not solve my problemI've searched this site as intensely as I can over the course of 2 1/2 days.I am retired on disability pension. When I can't get to my laptop, my BlackBerry is my only connection to help if I need it.Day before yesterday, I was on the browser when the phone froze. I did a soft reboot, the screen went black, and the phone has not come back on since. The light in the upper right corner blinks red once, pauses, blinks 3 times in a row, then pauses for a few more seconds before repeating the sequence.The phone will not show "connected" to either BlackBerry Desktop Manager nor to my laptop. I've been through a couple of "troubleshooting" flow charts but they all require that my phone "connect" to continue with the flow chart instruction but the phone will not "connect".
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May 14, 2012
I was updating the latest itunes and os on iphone 4s,this failed,and now the phone continues to display the connect usb cable to itunes screen.Tried switching off normally, same screen reappears,tried holding the back button and on/off together, same screen keeps reappearing.Tried disconnectinf the usb cable, from iphone and also the computer, no change, also tried a different usb connection on the computer, no change.Was iOS 5.1, was upgrading iOS
Info:
iPhone 4S, iOS 5.1,
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May 19, 2012
i was in the midst of updating my phone and now i have the connect to itunes screen on my phone. have tried turning computer on & off but itunes won't recognise iphone
Info:
iPhone 4, Windows XP
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May 23, 2012
My iphone crashed, will not switch on and is showing the connect to itunes screen. However, itunes is not recognising the phone to enable me to start the recovery mode process.
Info:
iPhone 4
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Sep 11, 2014
I dropped my phone and the touch screen has stopped working, it's not cracked at all simply doesn't respond to my touch. It has been suggested that restoring to factory settings may fix the problem though when I go to connect to iTunes it's not connecting to my phone as I need to enter the password. I have tried turning the phone off but this will just restart when it's connected to the computer.
Info:
iPhone 5s
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Mar 14, 2012
My phone said to download update so I did which then lead to the itune connect screen. I connected my phone to the PC and opened itunes which gave me the message that it did not recognize my phone and would have to restore factory setting. I tried to reboot my phone by holding down both buttons (no red slider ever appears) until it turned off. Once I turned it back on it went right back to that screen. I tried to restore factory setting and it gave me an error.
This is now know as the SCREEN OF DEATH!!!!!
Anyone know what's going on? I've already tried this[URL]did not work.
It's like the worst case of the Monday's on Wednesday with 5 meeting lined up and NO PHONE!
Info:
iPhone 4, iOS 5.1
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May 21, 2012
how To Edit My Hosts File On Windows XP Sp2 I've Tried Everything But Hosts Does'nt Work I've Tried Tiny Umbrella But Still Nothing I Don't Know What's Happening To Edit My Hosts File With Itunes That'd Restore My Iphone Here Is The Copy Of Mine's Hosts File.
Info:
iPhone 3GS, iOS 4.2
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Mar 29, 2012
I am having problems with my iPhone. I am try to restore it to 5.1 and on the screen where it says "Waiting for iPhone", the screen will just show iTunes error 9. I already tried to uninstall (All Apple products on my Windows --- in order) and re-install iTunes (with PC restart) and I am still getting the same error.
Info:
iPhone 4, iOS 5.1
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Apr 4, 2012
Is it possible to regret restoring a previous synchronization on a iphone in iTunes? I connected my iphone to my computer for the first time today, after using it for several months, and i accidentally pressed the restore button and all my settings, pictures, notes etc. disappeared. Instead i only got a few things from the last iPhone i had... Is there any way to get a hold of the content i lost? I have saved it to iCloud, but i don't have a mac to open it with. Is there any other way to transfer it to the iPhone?
Info:
iPhone 4
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Apr 15, 2012
Since 3 days I try to restore my iphone 4s in itunes but it does not work. It started with the problem that I did not get connection to the mobile net..... so I tried to restore it in itunes 10.6.1 with firmware 5.1.I followed all advices (no firewall, no virus detection, change hosts)
Info:
iPhone 4S, iOS 5.1
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May 1, 2012
Have a Windows OS on my pc - have set itunes as default for playing music, etc but it is not picking this up at all as an added device?
Info:
iPhone 4, iOS 5.1, Got error msg as above (0XE80000)
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