IPhone :: It Is Frozen On Lock Screen And Will Not Restart ITunes
Jun 1, 2012
It's not functioning at all. It's frozen on the home screen, will not respond to Itunes, or its charger, it wont turn off, no matter how many times you hold down the Lock button.
Info:iPhone 3GS, iOS 4.2
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Apr 5, 2012
It is frozen on apple screen and it keeps trying to restart self (which is not working). I have tried to reset with the home and on/off button (at the same time) and I have tried to plug into computer, but itunes doesn't detect device at all. Some times there is very small writing at top of screen that is so small I can't read. It seems as if the phone is in a restart loop.
Info:
iPhone 4S
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Aug 30, 2014
My iphone 4 wont stay on unless its on the charge and when it is on the lock screen is frozen so i cannot get into it and also while im on the lock screen it shows the date and time way diffrent then what it really is.
Info:
iPhone 4, iOS 7.1.2
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Apr 7, 2012
I have an iphone 3GS and I tried to update it yesterday, admittedly its been awhile since i last updated it, but after downloading the software it has remained frozen on the connect to itunes screen. A hard reset does nothing at all. When it is connected to itunes it wants to download the software again, which has already downloaded and wasted 3Gig of my internet.
Info:
iPhone 3GS
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May 31, 2012
Ran phone update on itunes, phone screen now frozen with itunes icon?
Info:
iPhone 3G, iOS 3.0
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Apr 17, 2012
how it is that my iPhone is frozen with the iTunes symbol and a USB cord on the screen. I cannot switch it off.
I have tried to install the new upgrade however the computer advised that the iphone must be restored to factory settings prior to the upgrade. This is impossible as the phone is frozen
Info:
iPhone 4S
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Apr 29, 2012
I want to dwnld unsynced images B4 restoring the phone. Phone is frozen so can't download straight into iPhoto or ImageCapture.
I trawled the net and followed suggestions such as trying to back it up via Ctrl-click in Devices on iTunes but only says 'open in new window' and 'Eject iPhone' - no backup option. Have also looked for the 'Mobilesync' bkup folder in Library too but not there. either.
Info:iPhone 3GS
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May 16, 2012
the othere day my phone screen went all checker board like then shut off and when i came back on it had a screen showing usb cord arrow to itunes . it woint do anything when i plug into computer apple i yunes wont open ?
Info:
iPhone 3G, iOS 5.0.1, it froze cant connect to a ITUNES
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Jun 15, 2012
My iphone has frozen! It has a cable symbol and the itunes symbol above that... has been frozen on that for the past hour. I can do nothing with the phone except turn it on then off. Only to be greeted by the same image every time! How to get rid of it so I can use my phone again??
Info:
iPhone 3G
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Jun 15, 2012
tell me how to restart mi iphone 3g.There is just an apple logo on the screen
Info:
iPhone 3G
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Jun 3, 2014
Phone is frozen in the middle of a call and my top restart button do not work, how can i fix it ?
Info:
iPhone 4S, iOS 7.1
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May 9, 2012
iphone 3gs is not starting or doing anything it's lock, screen only shows the itunes store icon with usb cable
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May 24, 2015
I bought S6 edge a few days back, yesterday it prompted restarting the phone after turning on the virus protection after turning off it doesn't boot and is frozen on Samsung logo screen . Tired everything resetting it through ODIN but ever after rooting and resetting it still does not reboot.
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Aug 26, 2014
My iPhone 5C on lock mode, when i normally lock it after using , go on dark mode, like coma, and i need to click on main button and lock button in order to restart and open it again.
the day before yesterday i did to it a full factory reset with fresh copy of IOS 7.1.2 without recover any backup, it works normally and that's make me happy, until today the same thing return to it, the screen turn on dark, I try to open it by lock button without any result, so i click on main button and lock button in order to restart and open again.Now i put Auto-Lock(never) so its open without any problem!
Info:
iPhone 5c, iOS 7.1.2
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Mar 29, 2012
My iPhone 4S is frozen after using iTunes. I tried a soft reset which did not work.
Info:iPhone 4S, iOS 5.0.1
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Mar 11, 2012
So about 20 minutes ago I connected my iPhone to my computer and iTunes prompted me to update it. I accepted, but as it was applying the updates some type of error popped up. Long story short, it failed to update and now when I turn on my phone it's frozen with the screen showing the USB cord & iTunes icons. I've tried:
-Shutting it down by holding the sleep/power button
-Shutting it down by holding the Home + sleep/power button
-All of my USB ports on my computer
-Reinstalling iTunes
As soon as I turn it on, it briefly shows the Apple icon then it goes back to the same screen with the iTunes/USB icons. When I connect it to my computer it makes the connection sound but it won't register on iTunes.
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May 5, 2012
Syncing my iphone 4s to itunes for the first time an instant update began after completing an error message during update occured and my phone froze with the itunes logo on the screen tried turning on and off to reboot but nothing happens still frozen.
Info:iPhone 4S, iOS 5.0.1
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Apr 22, 2012
How can I get my iPhone to restart?I have iTunes10 but my computer dont see it when I plug it into it?
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Apr 23, 2012
I got a replacement for my iPhone 4 today and it got disconnected while i was putting my old backup on the device, Now it is stuck on the apple with a loading bar and is not recognized when i plug it into iTunes?
Info:
iPhone 4
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Dec 3, 2014
iPhone 4S with iOS 7.1 won't boot. Apple logo comes and goes when connected to iMac. Not able to restart the Phone nor visible in iTunes.
Info:
iPhone 4S, iOS 7.1
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Apr 12, 2012
I tried to update my iPhone 4S via wifi and my phone is frozen with the iTunes logo and plug in symbol. Tried to restore settings as prompted, but it times out and doesn't complete the restore. Phone won't turn off,
Info:
iPhone 4S, iOS 5.0.1, Restoring phone to original setting
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Sep 3, 2014
my iphone 5 is stuck with the connect to itunes logo and even when plugged in to laptop stll the same nothing seems to work.
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Jun 29, 2014
my iphone4 keeps freezing on me and now it will not unfreeze. None of the buttons are responding and my iphone will not show up in iTunes.
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Mar 28, 2012
While doing a software update and trying to update my phone, the update was not successful and my phone froze up with a picture of a usb connection pointing to the iitunes logo.
Info:
iPhone 3G
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May 4, 2012
I plugged my phone into the computer (Dell, Windows 7) and the window that popped up asked if I wanted updates. I clicked install. Then another window said it was unable to install as I needed the latest update of itunes. I thought I had that on my phone! Now my phone screen is totally frozen and won't do anything when I click the button at the bottom of the screen.
Info:
iPhone 3G
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May 7, 2012
Just downloaded the update 5.1.1 and tried to install it. But the install failed and now my iphone 4 is frozen with the itunes logo and the usb logo. What should I do?
Info:
iPhone 4, iOS 5.1
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Jun 28, 2012
iTunes has frozen my account and I can't download any apps free or not they took there payment of5.16 that I owed them then they took it four more time and my account is still blocked up?
Info:
iPhone 4, iOS 5.0.1
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Jun 4, 2014
I answered yes to update my iPhone 5s, but now its Frozen on the image of iTunes and a cable connection. How can I stop this upgrade? I need my phone to work know...
Info:
iPhone 5s, iOS 7.1.1
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Sep 10, 2014
- Iphone 4 frozen every time I try to fix - This has happened whilst updating to IOS 7.
I am in continuous loop resulting in the apple on screen with 1/4 full progress bar following phone going through the full restore process, and trying to backup from iTunes. I have used both Recovery and DUF mode a number of times. I have also recovered all my files using both Wondershare and Tenorshare. Over the past 16 hours I have probably hard reset 100+ times. RecBoot 'exit recovery' has failed the 3 times I have tried, and TinyUmbrella gives a 'product configuration is missing' error message when I try to run it.
Should I try 'new phone setup' rather than restore from iTunes files?
Info:
iPhone 4, Probs when updating IOS 7.1.2 ?
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Jan 17, 2010
I just connected my iPhone 3G to my computer with the USB cable (Yes I do have 2.0 USB), and I updated it. After that, my iPhone rebooted. Till now, everything seems quite normal.
But now, as it restarted, it shows a picture of the iTunes logo, and a USB cable poiting at it. So I figured out I needed to connect to iTunes. But if I do so, nothing happens.
I manually restarted my iPhone, I restarted my computer, I reïnstalled iTunes, and nothing seems to work out as I want.As I amtyping this, my iPhone just went off by itself, so I think I need to restart it, because it was on for quite a long time with the iTunes logo on screen.
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May 28, 2012
My iPhone 4s screen has frozen with a extra large text/icons.... Can not make it normal size...
Info:
iPhone 4S, iOS 5.1.1
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