Motorola Motoactv :: ITunes Sync Using USB Cord - Zero Files Transferred
Mar 21, 2012
I am trying to sync itunes with the Motoactv using the USB cord. As of right now I can see all of the prepopulated itunes playlists in MotoCast (ie 90s music, recently added) but none of the playlists I have created myself nor does it display the full population of music I currently have in itunes (306 in MotoCast versus 910 in itunes). When I go to sync it says the sync was successful but that 0 files were transferred. Is there a setting that needs to be changed or a different want to get this to sync. I am currently running Window XP, MotoCast Version 1.7.0151.0, and ITunes Version 10.5.3.3.
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Jun 24, 2012
My question is syncing with iTunes: does the Motoactv does this automatically, or is there some kind of workaround you have to go through to get it to pull your iTunes songs into the device? I haven't used my iPod for about a year, and I was always under the impression that you could only transfer iTunes purchases to an Apple device.
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Dec 14, 2011
My iTunes playlists do not show up when Motocast USB launches. As such, there is no way to sync music to my device. I've been on the phone with Motorola for many hours over many days with this issue, but they haven't been able to resolve it. The issue is currently being sent to the "engenieering department," and I was told it could take weeks to get a response.Other than this issue the device works fine.I can manually add music to the device, but a $250 fitness MP3 player without playlists? No way.I've un/reinstalled the Motocast USB software several times and made sure my iTunes is up-to-date, but it seems that the two programs are not communicating with one another.(note: I have the MOTOACTV 8GB model and my macbook pro is running on OSX 10.7.2)
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Apr 29, 2012
I am using the MotoActv with Mac OSx Lion, all devices updated to the most recent versions. All had been working perfectly until a few days ago. Now, when I plug in via USB port to sync music and run data, MotocastUSB loads, but the message at the bottom of the screen says "Connect your Device" and all of the indicators say 0GB available. When I press the Sync button, I get a Sync complete message with Media sync:failed. Fitness sync: successful. When i then press the Sync History button, I get the message Music:writeCommandToDevice failed. No connection to device. Info for MotoAcrv indicates 10.26 GB of space available.
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Jul 25, 2012
Is it just me or is anyone having problems with data syncing to the Motoactv.com portal today?
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May 31, 2010
I have succesfully transferred the mp3 files to the memory card, but after I chose "Refresh Library", it keep searching and can't update the song to the playlist.
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Feb 11, 2010
I am a new user and have just bought a BB Curve 8520. Carrier is Virgin Media; OS is V4.6.1.314 (platform 4.2.0.135); Desktop Manager Version is 5.0.1.2.8 I have transferred photos, music and some documents from my PC successfully to my BB using Desktop Manager. However some .doc files transfer, but I cannot open them on the BB. I get an error message saying a file cannot be opened as it is an RTF file. I also notice that when I start to transfer the files, the little window that pops up does not give me the option to convert them - it is grayed out. Help please - I am totally new to Blackberry and not a whiz!
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Jun 9, 2012
What does it mean when the usb cord and the itunes icon is on the iphone ? My phone seems to be locked and I cant get anything to happen. When I connected it to my PC and itunes it told me I need to restore my phone to factory settings?
Info:
iPhone 4S
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May 13, 2012
It will blink the indicator light if it's powered downCan you store images or txt, pdf(or other) files on Motoactv?
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Jan 14, 2016
I just transferred all my data from my Galaxy S6 Edge to my computer via Smart Switch, now how do I view the files? I know where they are, but when I try to open them, I get a message indicating the computer doesn't recognize the file type. What program do I use to view them? Messages are what I'm most concerned with.
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Apr 8, 2015
I have a problem with my nexus 5 when I transfer file from my laptop to my device over the MTP (with my USB cable)
For example : i try to transfer an application to my device (I put it in Download folder) but when I go to my nexus 5 (Storage ==> Downloads) I can't see the application (like if it is hidden) and the same thing to the rest (document, music, video...) but when I transfer photos over the PTP, there is no problem.
I try to put something in a different folder in the storage of my nexus 5 but i have the same problem (it doesn't appear). I also try to creat another folder and transfer to it but in this case I see what I transfer but I can't click on it or select it.
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May 23, 2012
when i turn the phone on, All it shows is a screen of an USB cord and an arrow pointing up to the Itunes symbol.. I tried restoring the phone and it keeps saying it failed.
Info:
iPhone 4
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Mar 13, 2012
I have an iphone 4 recently upgraded to 5.1.During the upgrade, i accidentally unplugged the cord and it wanted me to restore phone to defaults. So i did. I have a backup on my itunes(10.5.3) mac.After it upgraded to 5.1, i tried to sync with the coord, it didnt work. It says that "The iphone could not sync because the sync session failed to start"Both my mac and my iphone is connected to my apple accountI just dont see why it does not sync.btw, my phone used to be jail-breaked for version 5.01. It is no longer jail-broke for 5.1. Im not planning to jailbreak again unless i have to.
Info:
iPhone 4, iOS 5.1
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Mar 24, 2012
I am trying to copy mp3 files to the music folder. I have the motoact connected to USB port and I am just dragging the files to the folder. It seems that the folder is read only? I uncheck the read only under folder properties but it remains.
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Oct 1, 2012
I know virtually nothing about exporting files.link me to some comprehensive intructions? Also, to what other databases can the files be imported (e.g. Cardio Trainer, Endomondo, Nike+)?
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May 14, 2012
I saw a post on this via google but is there a fix to the issue? I saw a drag and drop fix that I attempted but it dod not work, not sure if its because i tried a "replace" rather than delete and re-drag.
The Sync feature via itunes is great this suddenly started happening with some files.
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Mar 19, 2012
After my MOTOACTV 8GB came from warranty (from Moto, obviously), Motocast USB offered me an software update. I ran before the software update and sync'd to my motoactv.com account.After I installed the software update, my Motoactv DOES NOT SYNC with my account.I tried everything: sync with my laptop (Mac OS X Lion, last update), sync with wi-fi, sync after power off/power on, sync after reboot (start+power), sync after reboot of my laptop, sync after "factory reset". DOES NOT SYNC.
Then I tried a new account on motoactv.com. Now it does sync!The I tried to login to motoactv.com page -the new version is UGLY and DOES NOT WORK in Mac OS X Lion' Safari, why we need ads on that page? I BOUGHT, I OWN one MOTOACTV 8GB- and I can login to my old account, all my OLD info is there, but I want to put my new info, my new stats there.The watch does sync with my new account, DOES NOT SYNC with my old account.Then I tried to "factory reset" and to sync with old account... STILL DOES NOT SYNC.Today, I ran, and phone DOES NOT SYNC with new account neither... then I "factory reset" and it does sync with new account, but it DOES NOT SYNC with old account.
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Mar 17, 2012
When starting my ipod I only get the power cord with a ipod symbol above it. any one knows the fix?
Info:iPod touch, Windows7
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Apr 17, 2012
how it is that my iPhone is frozen with the iTunes symbol and a USB cord on the screen. I cannot switch it off.
I have tried to install the new upgrade however the computer advised that the iphone must be restored to factory settings prior to the upgrade. This is impossible as the phone is frozen
Info:
iPhone 4S
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Jun 1, 2012
I have an iPhone 4, I believe that I have disconnected my iPhone from iTunes while it was updating (accidentally, of course) and it now says it's still connected to iTunes despite no longer being physically attached by the cord and will not load any other screen. I have tried force reboot and it restarts, yet still says it's connected to iTunes. The computer gave an alert, informing me that there had been a malfunction and that the device was now unreadable. I've had a look for a solution and can't find a resolution to this particular predicament. I am not adverse to restoring it to factory settings, although there are some pictures that I would like to take off it before doing so.
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May 17, 2012
I have a new iPhone and a PC computer. Ive taken photos and want to have connected my iPhone to the PC with the USB cord. I see that my music has synced with iTunes but where are my photos?
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May 7, 2012
I just turned on iPhone 3GS and saw notice to update it which I did. After updating the screen shows a iTunes icon and unplugged USB cable. Not sure what is going on and wonder what to do next. I've tried to restart by holding down sleep button and home key in various ways I remember as helping to start up an iPhone when it is stuck, but so far no luck. I tried to upload an image of the screen that I took with PhotoBooth and saved to iPhoto, but it will not upload for reasons beyone me.
Info:
iPhone , MAC, Mac OS X (10.5.2), portable
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Aug 20, 2014
Tried to do an update on my Iphone 4. Now the only thing showing on my screen is a picture of the power cord and the I-tunes logo. I can't power it off or on. I have tried holding down both buttons but nothing happens.
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Jun 26, 2012
I am developing a free app for users and would like to promote the app at various festivals and events at our booth. Other than the user locating the app through the App Store/iTunes or going to our website to download the app, is there any quicker way of transferring the app onto their iPhone? Whether it be having a cable tethered from my iPhone/iPad to theirs and transferring it over or having an app that actually transfers our app to a users phone that accepts it... Similar to the app that exchanges contact information just by tapping the two iphones to each other or near each other.
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Aug 23, 2014
I have transferred photos from my acer laptop to my iphone 5S using itunes. Now, tell me how to delete some photos out of them in iphone 5S.
Info:
iPhone 5s, iOS 7.1.2
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Aug 10, 2012
How do you sync using the usb?
Because since it messes up using the wireless and you can't view the details on the website. So I have been using the usb and now all of sudden it doesn't sync the workouts.
I can't find any info on if there is some special way to sync the workout using the usb.
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Mar 9, 2012
My device has found my library once, and I realized afterwards that it was an old library file because it included podcasts from 4-5 months ago. My "itunes library.itl" file is found here in Windows 7: %userprofile%My Musicitunes (if you put that into windows explorer it will bring me to the file, which is actually found in a non-standard location on a 2nd internal hard on my computer.
Would it be possible to change the sync program to look at relative URL's for "My Music" such as %userprofile%My Musicitunes instead of direct URL's like I'm guessing it is doing? this syncing tell me both the relative and direct URL for their ITL file?
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Feb 23, 2012
I just purchased this device tonight and installed everything with no issues. I get the screen where it allows you to choose the music from itunes, but all of the playlists are empty. My library is found in "Documents/Music/itunes", but not on the drive letter that Windows 7 (64 bit) is running from. Could this be my problem?
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May 14, 2012
When I attempted to sync my new iphone to my itunes library on the PC only 181 songs of a library of over 2000 synced to the iphone and no playlists transferred to the iphone. Why?
Info:
iPhone 4S, Windows 7
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Oct 3, 2012
so my Motoactv broke - I got a new one... went through set up - it included the option to "add device" which I selected my new workouts wont sync to the on line site - wifi works - and I plug it in to sync - both sya successful sync but they dont show up on my account on line?
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Aug 7, 2012
Whatever the case maybe I dont have the "sync now" option on old workouts I can view these workouts on my device but cannot sync them to the web. How do I sync these workouts to the web??
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