so my Motoactv broke - I got a new one... went through set up - it included the option to "add device" which I selected my new workouts wont sync to the on line site - wifi works - and I plug it in to sync - both sya successful sync but they dont show up on my account on line?
View 1 RepliesAfter I owned my Motoactv for about a month, the device refused to sync workouts. I tried everything with the help of tech support, and finally sent the device into Motorola for repair. It came back with a note saying everything was great. Unfortunately, that did not solve the problem (music would sync, but workout sync was always "failure").I decided to try creating an entirely new account for the motoactv, and that actually worked. I have no idea why, but it worked and I have not had any problems for the past month with syncing.The only thought I have as to why is that just before the device "broke" I had tried to schedule a workout from the website for a pre-determined route for bicycling, but oddly the workout never showed up on the device.The Motorola tech support, though thoughtful, was completely unable to resolve this, even when I sent the device in for repair.I do wish I could try the schedule workout again to pre-plan a route for running or biking, but I don't want to have to come up with yet another new account on a new email address (I have run out of email addresses).
View 1 Replies View RelatedIs it just me or is anyone having problems with data syncing to the Motoactv.com portal today?
View 2 Replies View RelatedAfter my MOTOACTV 8GB came from warranty (from Moto, obviously), Motocast USB offered me an software update. I ran before the software update and sync'd to my motoactv.com account.After I installed the software update, my Motoactv DOES NOT SYNC with my account.I tried everything: sync with my laptop (Mac OS X Lion, last update), sync with wi-fi, sync after power off/power on, sync after reboot (start+power), sync after reboot of my laptop, sync after "factory reset". DOES NOT SYNC.
Then I tried a new account on motoactv.com. Now it does sync!The I tried to login to motoactv.com page -the new version is UGLY and DOES NOT WORK in Mac OS X Lion' Safari, why we need ads on that page? I BOUGHT, I OWN one MOTOACTV 8GB- and I can login to my old account, all my OLD info is there, but I want to put my new info, my new stats there.The watch does sync with my new account, DOES NOT SYNC with my old account.Then I tried to "factory reset" and to sync with old account... STILL DOES NOT SYNC.Today, I ran, and phone DOES NOT SYNC with new account neither... then I "factory reset" and it does sync with new account, but it DOES NOT SYNC with old account.
I cant seem to get my verbal progress report when i tap my screen.take me though the settings to make sure i havent missed anything before i take it back to the shop?
View 5 Replies View RelatedI really like adding the pc layout to my Motorola Xoom Wifi!
View 1 Replies View RelatedWhen I click device update in MotoCast ->I get new software is avaialble for your MOTOACTV.
Current Version: MA 1.6.7 N8
New Version: MA 1.6.13 N8
I press 'Update Now'. A dialog appears Download 0% - then another dialog pops up "The update could not be downloaded. Prease try again. If the problem persisits, please visit our support site. Your device has not been updated."
I have been trying for 2 days with the same result as above. I tried unplugging device, using a different USB port, etc. nothing seems to work.
I plugged in the Moto and discovered that there was a device update. In light of problems I was having (described in a separate thread) I did not have time to let it run. Decided to do so in the evening, but was unprepared for the rigamarole I encountered. The device would not update until I updated Motocast, which took FOREVER. And after all of that, the Motoactv won't even update. The device manager box tells me that my Motoactv is running the most current software version and that that version is N/A. 0 for 2; my device is not running the current version and the version it is running is 1.7.2 N8, not N/A. That is not the version number I saw this morning when Motocast informed me that there was an update available.
View 6 Replies View RelatedJust got in from a run. Device won't sync, just sits there with 'syncing' on the screen for minutes on end. Also, the MA website won't let me into the workout data. It just says 'unable to process request'. Device synced fine Sunday, but not today. First elevation issue, not I can't even sync my workouts or view them.
View 13 Replies View RelatedI accidentally deleted a workout from the MOTOACTV site but still have it on my watch, how do I get it off after it no longer has that up/down sync icon?
View 3 Replies View RelatedAll I get is the windows dialog that asks if I want to view the device as a file system, listen to music, etc. I have uninstalled the motoactv software, plugged my device in and re-installed the motoactv software, but I still only get one icon (the one with the two right angles) that says it is version 1.1.70 MotoCast for Windows. The device is updating the web with my workout fine..
View 6 Replies View RelatedI want to buy a motoactv . Can I and my wife ( we each have a Motorola Droid4 ) both use the same Motoactv for workouts ?
Can we create two profiles on it or will our data be merged and practically useless for one ?
My motoactv will not connect with Motorola Media Link via Motocast. It gives me an error message that says that the program has stopped working and shuts down the Motorola Media Link from syncing. Any word on what the problem could be? I have ripped and re-installed the program several times only to see Motorola Media Link work once.
View 5 Replies View RelatedIm on the verge of getting the MOTOACTV but wanted to double check something.Will the device only pair with Motorla phones? I have a blackberry and want to make sure I can send and receive calls using the device paired via bluetooth.
View 5 Replies View RelatedAnytime I finish a workout I usually power down my device because it usually drains pretty quickly on "standby" (doesn't last more than a day or two if I'm not using but don't power off). However, two times in the past couple of weeks I've taken my device out and it was always on. I suppose it's possible I forgot to power down, but I doubt I would have done this twice in the past few weeks.
View 1 Replies View RelatedLast night was my 2nd night to use my new MotoActv (still on the fence w/ it) and upon scrolling through my music there were new songs on it that I have never seen before, were not there on the first night, I haver never bought, etc. Where did they come from? Very frustrating when I am trying to work out.
View 2 Replies View RelatedHow do you sync using the usb?
Because since it messes up using the wireless and you can't view the details on the website. So I have been using the usb and now all of sudden it doesn't sync the workouts.
I can't find any info on if there is some special way to sync the workout using the usb.
I just bought an 8GB MOTOACTV yesterday in Hong Kong and the existing version of software is 1.7.3 A8. I tried to install MOTOCAST on 2 PCs (system: WinXP & Windows Vista) and both are upgraded to 2.0.31, but when I check the software update for MOTOACTV itself, the MOTOCAST told me no update for me for the timebeing.
The fact is there is 1.7.11 A8 out there and maybe 1.7.12 A8 as the guy introduced me to buy have the exact same device (only this version in same store) with Golf function on. Meanwhile, when the device connect to WiFi yesterday evening, I saw once the words of "Software Update Availabe, please connect the computer to update" shown on the device.
how to change the Motoactv device to show miles instead of km? I cannot figure it out and I've searched online and through the manual. I have figured out how to do it on the Motoactv website where you can schedule workouts and view your information.... but I just cannot get the units changed on the device. I've gone through the device and tried the settings menu, but it didn't seem to be in there either.
View 2 Replies View RelatedI have repeatedly asked MotoCast to check for updates and it says no new updates exist. I have the 8 GB model. The FAQ page says the most recent update is 1.6.5 N8.
View 2 Replies View RelatedI don't know if this is an issue with the current software on the MOTOACTV or not, but I am not that happy with this. The ability to answer calls during runs was one of the primary reasons I went with this watch. I had since changed my phone as well to take advantage of it. Now that I have the SF600, I am still unable to answer calls on the motoactv and, when answered on the phone, the headset does not route the call.What am I missing?Equipment:Phone - Droid RAZRMotoactv - 8GB w/system version 4.55.78
View 4 Replies View RelatedThis used to work, so not sure if something changed, but a few days ago I added a bunch of running workouts to the calendar on the Planning tab at Motoactv.com and after syncing the device several times, still no workouts show when I go to Running->Outdoor->Planned. This screen shows "No Planned Workouts Available. Plan your workouts on MOTOACTV.com" These are non-interval workouts that were added.
View 9 Replies View RelatedAll the right boxes are checked- I want it to load four episodes that I haven't listened to yet. Two of them are gray on my device "file type not supported" (they are both mp3s, same as the episodes I've listened to) The last time I attempted to sync, inexplicably it REMOVED all of the podcast episodes from my device, when I was trying to ADD several new ones. Spent an hour on customer service tonight speaking with a fellow who did not seem to understand what a podcast is.
View 1 Replies View RelatedMA 1.6.6. N16 Playing music works ok but the first time this happened it was after 1 hour. Then I get a popup dialog saying "You must set a fit song". The music then skips through the song and then skips songs continually.
This happens everytime I workout. Today it happened after 20 minutes Since I have never set a fit song I tried to set one. I had to turn off the music.
This only started happening after the last update to the one shown above.
Is the website working for others? My recent workout page just shows me a generic description of how motoactv works and says that I've haven't uploaded any data yet...
View 15 Replies View RelatedMy question is syncing with iTunes: does the Motoactv does this automatically, or is there some kind of workaround you have to go through to get it to pull your iTunes songs into the device? I haven't used my iPod for about a year, and I was always under the impression that you could only transfer iTunes purchases to an Apple device.
View 1 Replies View RelatedWhatever the case maybe I dont have the "sync now" option on old workouts I can view these workouts on my device but cannot sync them to the web. How do I sync these workouts to the web??
View 2 Replies View RelatedSince updating my motoactv (a uk 8gb model) last week I have been unable to sync fitness data either wirelessly or through a usb sync with motocast usb.As the forums have been down I havent been able to seek any help but I even tried a factory reset and still I cant sync my data.
View 15 Replies View RelatedI got my MA yesterday and have had one workout. Whenever I try to sync it, it says Connecting and Starting Sync, but then it says something like Sync Error or Connection Error. I have tried syncing using my home WiFi network (with password), my HTC One X portable hotspot (without password) and USB, but nothing works.
I am using Windows 7 64bit.
I have a brand new Macbook Air/ Motoactv 8G ( ver. 4.55.78 ) and try to connect to Motoactv on the web. After the install of MotoCast and the creation of the ID I try to go in the Motoactv web side, but no way. I Have my Firewall OFF, under Sharing: Share your connection from MotMobile / To computers using Ports F100. Is there something more that I have to switch to sync Motoactv with my device?
View 12 Replies View RelatedAfter the last update my computer brought up a screen saying to enter in my Proxy information. This is the first time it did it and I don't have any proxy information. Since then my motoactv will connect to my network but won't sync the data over wifi. If I use usb I can sync music but no fitness data. I tried the basic stuff like forgetting my network or using my phone as a hotspot but nothing worked. So i deceided I would do a factory reset. I would only lose one day of data plus one run and one golfing outing. I do the factory reset and now it won't connect at all. It gives me an error code 360.Now to my GPS problem. Before the update it would lock on in 10- 15 sec. Now it takes almost the full 5 min and sometimes it won't do it at all. Everything was fine before the update.
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