Motorola Motoactv :: Nothing Happens On Computer When Plug In Device
Feb 22, 2012
All I get is the windows dialog that asks if I want to view the device as a file system, listen to music, etc. I have uninstalled the motoactv software, plugged my device in and re-installed the motoactv software, but I still only get one icon (the one with the two right angles) that says it is version 1.1.70 MotoCast for Windows. The device is updating the web with my workout fine..
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Nov 25, 2011
My motoactv will not connect with Motorola Media Link via Motocast. It gives me an error message that says that the program has stopped working and shuts down the Motorola Media Link from syncing. Any word on what the problem could be? I have ripped and re-installed the program several times only to see Motorola Media Link work once.
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Jan 27, 2010
whenever I plug it into my computer or search the Device/System folders manually they are hidden (on the bb) or they are simply not there (when i use the explorer) i hat to format the bb a few times, and the problem gets solved for a few minutes.the deal with this is that when i sync the music, wheter is copy and paste on the explorer music folder in the pc or using the BB desktop manager media sync software, it uses the device space, the music gets actually synced into the device but I cannot access this music from the media library. when i try to it says that there is only 1 song, and its the default one that comes with the cellphone; so I look up in the Files app, Device/System folders and they are all Hidden.
I dont know why this folders are hidden so whenever i wanna have access to my music i have to go to files, device folders, show hidden stuff and finally i can see my songs... the thing is that i have to play one by one and i cannot change or switch apps since its not streaming in the media player....im worried about this, Ive reseted the cellphone, backed up, even formated it at the my computer, blackberry(M) properties..
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May 14, 2012
iphone 4 won't turn on. I press top button and still nothing. I plug it in and there is a pic of plug and itunes logo. I hook it to my computer and itunes comes up and says it has detected a iphone in recovery mode. It asked if I want to restore so I hit restore button and it starts extracting. When done extracting, a messages comes up and says this iphone can not be restored error 1656. What can I do now? I bought this phone new in October. It has not been damaged in anyway. It started one morning after charging all night.
Info:
iPhone 4
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May 12, 2012
I tried to keep a hold of that thing until I could get myself a BT headset, but of course I managed to lose it. I am worried about wearing the MOTOACTV as my watch 100% of the time incase it rains, or when I wash my hands, or even sweat might get in the jack hole. where I can get some replacements?
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May 14, 2011
I was wondering if there is something I have to turn on to get the Xoom to recognize USB devices? When I plug in any USB device it doesn't even power up much less get recognized.
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Apr 12, 2012
I just got a new laptop and can not get the motocast to upload correctly or sync to my device. I called and was on the phone with the technician and he said someone would call me, it was upgraded to a tech 3 level. nothing so far.In the meantime i am still working out but have not metric..So I pull out my old computer that runs on Vista and viola it updated and synced!Is it possible that the device can only be synced on one laptop?
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Apr 3, 2012
The way I understand it, the device is supposed to connect to the computer like a USB mass storage device and then autorun the motocast software, however there appears to be absolutely no support online for what happens if the device doesn't show up on the computer as a USB mass storage device. Mine completely fails to register with the computer other then to produce the BUH DUH sound that Windows makes when a USB device is connected or dissconected.
My computer is running Windows 7, I've tried rebooting the computer, installing motocast off the internet and rebooting, I've tried different cables, different ports, I've rebooted the device multiple times, nothing seems to work.
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Apr 6, 2012
I cant seem to get my verbal progress report when i tap my screen.take me though the settings to make sure i havent missed anything before i take it back to the shop?
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Nov 6, 2012
I really like adding the pc layout to my Motorola Xoom Wifi!
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Oct 3, 2012
so my Motoactv broke - I got a new one... went through set up - it included the option to "add device" which I selected my new workouts wont sync to the on line site - wifi works - and I plug it in to sync - both sya successful sync but they dont show up on my account on line?
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Jul 17, 2012
When I click device update in MotoCast ->I get new software is avaialble for your MOTOACTV.
Current Version: MA 1.6.7 N8
New Version: MA 1.6.13 N8
I press 'Update Now'. A dialog appears Download 0% - then another dialog pops up "The update could not be downloaded. Prease try again. If the problem persisits, please visit our support site. Your device has not been updated."
I have been trying for 2 days with the same result as above. I tried unplugging device, using a different USB port, etc. nothing seems to work.
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Jul 12, 2012
I plugged in the Moto and discovered that there was a device update. In light of problems I was having (described in a separate thread) I did not have time to let it run. Decided to do so in the evening, but was unprepared for the rigamarole I encountered. The device would not update until I updated Motocast, which took FOREVER. And after all of that, the Motoactv won't even update. The device manager box tells me that my Motoactv is running the most current software version and that that version is N/A. 0 for 2; my device is not running the current version and the version it is running is 1.7.2 N8, not N/A. That is not the version number I saw this morning when Motocast informed me that there was an update available.
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Jul 10, 2012
Just got in from a run. Device won't sync, just sits there with 'syncing' on the screen for minutes on end. Also, the MA website won't let me into the workout data. It just says 'unable to process request'. Device synced fine Sunday, but not today. First elevation issue, not I can't even sync my workouts or view them.
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Jan 2, 2012
I accidentally deleted a workout from the MOTOACTV site but still have it on my watch, how do I get it off after it no longer has that up/down sync icon?
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Aug 11, 2012
I want to buy a motoactv . Can I and my wife ( we each have a Motorola Droid4 ) both use the same Motoactv for workouts ?
Can we create two profiles on it or will our data be merged and practically useless for one ?
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Feb 28, 2012
Im on the verge of getting the MOTOACTV but wanted to double check something.Will the device only pair with Motorla phones? I have a blackberry and want to make sure I can send and receive calls using the device paired via bluetooth.
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Jun 30, 2012
Anytime I finish a workout I usually power down my device because it usually drains pretty quickly on "standby" (doesn't last more than a day or two if I'm not using but don't power off). However, two times in the past couple of weeks I've taken my device out and it was always on. I suppose it's possible I forgot to power down, but I doubt I would have done this twice in the past few weeks.
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Feb 14, 2012
Last night was my 2nd night to use my new MotoActv (still on the fence w/ it) and upon scrolling through my music there were new songs on it that I have never seen before, were not there on the first night, I haver never bought, etc. Where did they come from? Very frustrating when I am trying to work out.
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Apr 26, 2012
ive had my iPhone 4 for about a year and it suddenly turned itself off today and wont work. everything was fine with it charged it fully last night and it was working fine this morning. didnt get water in it, didnt drop it?
Info:
iPhone 4, iOS 5.1
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Nov 17, 2012
I just bought an 8GB MOTOACTV yesterday in Hong Kong and the existing version of software is 1.7.3 A8. I tried to install MOTOCAST on 2 PCs (system: WinXP & Windows Vista) and both are upgraded to 2.0.31, but when I check the software update for MOTOACTV itself, the MOTOCAST told me no update for me for the timebeing.
The fact is there is 1.7.11 A8 out there and maybe 1.7.12 A8 as the guy introduced me to buy have the exact same device (only this version in same store) with Golf function on. Meanwhile, when the device connect to WiFi yesterday evening, I saw once the words of "Software Update Availabe, please connect the computer to update" shown on the device.
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Mar 5, 2012
how to change the Motoactv device to show miles instead of km? I cannot figure it out and I've searched online and through the manual. I have figured out how to do it on the Motoactv website where you can schedule workouts and view your information.... but I just cannot get the units changed on the device. I've gone through the device and tried the settings menu, but it didn't seem to be in there either.
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Mar 30, 2012
I have repeatedly asked MotoCast to check for updates and it says no new updates exist. I have the 8 GB model. The FAQ page says the most recent update is 1.6.5 N8.
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Jan 11, 2012
I don't know if this is an issue with the current software on the MOTOACTV or not, but I am not that happy with this. The ability to answer calls during runs was one of the primary reasons I went with this watch. I had since changed my phone as well to take advantage of it. Now that I have the SF600, I am still unable to answer calls on the motoactv and, when answered on the phone, the headset does not route the call.What am I missing?Equipment:Phone - Droid RAZRMotoactv - 8GB w/system version 4.55.78
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Feb 9, 2012
This used to work, so not sure if something changed, but a few days ago I added a bunch of running workouts to the calendar on the Planning tab at Motoactv.com and after syncing the device several times, still no workouts show when I go to Running->Outdoor->Planned. This screen shows "No Planned Workouts Available. Plan your workouts on MOTOACTV.com" These are non-interval workouts that were added.
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Jun 1, 2012
All the right boxes are checked- I want it to load four episodes that I haven't listened to yet. Two of them are gray on my device "file type not supported" (they are both mp3s, same as the episodes I've listened to) The last time I attempted to sync, inexplicably it REMOVED all of the podcast episodes from my device, when I was trying to ADD several new ones. Spent an hour on customer service tonight speaking with a fellow who did not seem to understand what a podcast is.
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Apr 15, 2012
MA 1.6.6. N16 Playing music works ok but the first time this happened it was after 1 hour. Then I get a popup dialog saying "You must set a fit song". The music then skips through the song and then skips songs continually.
This happens everytime I workout. Today it happened after 20 minutes Since I have never set a fit song I tried to set one. I had to turn off the music.
This only started happening after the last update to the one shown above.
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Jan 12, 2012
Is the website working for others? My recent workout page just shows me a generic description of how motoactv works and says that I've haven't uploaded any data yet...
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Jun 2, 2012
After I owned my Motoactv for about a month, the device refused to sync workouts. I tried everything with the help of tech support, and finally sent the device into Motorola for repair. It came back with a note saying everything was great. Unfortunately, that did not solve the problem (music would sync, but workout sync was always "failure").I decided to try creating an entirely new account for the motoactv, and that actually worked. I have no idea why, but it worked and I have not had any problems for the past month with syncing.The only thought I have as to why is that just before the device "broke" I had tried to schedule a workout from the website for a pre-determined route for bicycling, but oddly the workout never showed up on the device.The Motorola tech support, though thoughtful, was completely unable to resolve this, even when I sent the device in for repair.I do wish I could try the schedule workout again to pre-plan a route for running or biking, but I don't want to have to come up with yet another new account on a new email address (I have run out of email addresses).
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Apr 25, 2010
So i bought a curve 8530.I had a curve 8330 until i dropped it into the toilet. anyhow so i plugged my new phone that i bought yesterday into my NETBOOK vis the USB cord and it turned my phone off... and it had the red LED on and the phone would NOT turn on until i unplugged it.So i tried it on my desktop computer and VOILA! Worked but not on my netbook (I need it to work on my netbook for tethering)
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May 11, 2012
I'm evaluating if Motoactv will be suitable for my needs as minimizing weight carried is a big concern.Will be going upto 16k feet - So I wont have access to a computer for 25-30 days to move the data to the website etc. the unit will be powered off only at night.My aim is to track at minimum heart rate, pedometer, altitude, route mapping, temperature.
Q1 - Assuming I can supply the actv enough power via solar chargers etc. Will it be able to store all the tracked data for such a long period?
Q2 - I can also carry a tablet - I also need advice on if its possible to move data from the actv via usb to the tablet ( assume zero internet connectivity )
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